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(800) 558-0653

At Home Support Senior Care

1590 El Camino Real Suite K , San Bruno, CA 94066

(800) 558-0653

Verified Partner

2.0

(1 review)

Offers Home Care

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Reviews of At Home Support Senior Care in San Bruno, California

2.0

(1 review)

    ReviewerFC050624A

    2

    May 10, 2024

    I am a current client of this provider

    We're using At Home Support Senior Care. I've had lots of problems over the past few months with them. The morning shift is a little better. The problem is that they are constantly sending different people. There's a lot of last minute cancellations, even within ten minutes sometimes. "Nobody's coming and we don't have anybody to take care of your mom" and then really leaves us in a situation. Some of the people that they send don't do anything at all except sit around. Some of them fall asleep, some of them play on their phones, and sometimes they complain about the other caregivers not doing enough work and how good they are. It's just been a bunch of drama. The billing has been fine. They seem to send that on time, and it's every couple of weeks as to how they bill. They send a bill to my mom and she writes them a check. They need to hire some more ethical people that have a conscience and don't just decide "Oh, I have an emergency." I understand that people have emergencies, but three times in one week and then sending people who don't listen is not good. They don't train them well. Every time somebody new comes, I have to train them how to get in the house and what to do. It's annoying and that happens a lot. I would not recommend them again. If it were up to me, I would cancel their service, but my mother seems to like at least one of the caregivers who is taking care of her. Until that changes, we will still be using them unfortunately, but on a limited basis, only four hours a day.

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    Services and Amenities of At Home Support Senior Care in San Bruno, California

    Health Services

    • Companion Care
    • Memory Care
    • Immunizations

    Financing & Payment Options

    • Accepts Credit Card Payments
    • Accepts Check Payments
    • Payroll Provided for Caregivers

    Care Management Services

    • Residency Confirmation

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation

    Therapies

    • Stress Management
    • Validation Therapy

    Sub-types of Home Care

    • Full Service Agency

    Housekeeping & Maintenance

    • Housekeeping Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Companionship & Escort Assistance

    • Companionship Services

    Resident Requirements

    • Allows Patient Transfers

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance, VA Benefits
    • Licenses: HCO 414700045

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Staff Training & Qualifications

    • Staff Trained in Ethics
    • Reference Checks
    • Staff Driving Record Check
    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person

    Bonds & Insurance

    • Is Bonded and Insured

    About At Home Support Senior Care in San Bruno, California

    AT HOME SUPPORT SENIOR CARE (AHSSC) is a family-owned and independently operated Home Care Organization (HCO), in business to serve the more vulnerable members of our society – the elderly, the disabled and the sick. We provide hourly and 24/7 non-medical home care services. Our care team and caregivers have been supporting local SF Bay Area families and communities in their caregiving needs since 2011.

    We are licensed, bonded and insured in the State of California.

    We provide hourly and 24-hour care services, including but not limited to the following:

    • Personal Care
    • Dementia and Memory Care
    • Hospice Care
    • Incontinence Management
    • Ambulation and Transfer
    • Companionship and Safety Supervision
    • Meal Preparation
    • Laundry and Linen Change
    • Activities and Exercises
    • Light Housekeeping
    • Medication Reminder

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