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Home Care Assistance Oakland, CA
5275 Broadway, Oakland, CA 94618
4.1
(38 reviews)
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Reviews of Home Care Assistance in Oakland, California
4.1
(38 reviews)
Looking out for Mom and Dad
1
|
October 22, 2021
Hide anything of any value. We had a nightmare experience with Home Care Assistance. During the few months that my parents had care givers, items (including my Mom's wedding rings) disappeared from the house. My Mom only realized they were gone after her regular caregiver suddenly left and said she "never wanted to work with my Mom again." My parents had never had a caregiver before and this first experience has soured them on having one again. Elderly people are in such a vulnerable position and it's extremely difficult to find high quality care. I agree with others who said the care givers did not do anything that the agency said was part of what they do (light cleaning, laundry, cooking, etc.). They did not actually cook anything and would only heat food in the microwave. I know there are great care givers out there, but we did not experience that with Home Care Assistance. Spare you and your loved ones the pain and try a different agency. We were referred to Home Care Assistance, but not by a current client.
Asouza
1
|
April 15, 2020
Service at this Company is very poor. Different caregiver each day without any warning. Beware.
Patricia M
1
|
April 18, 2019
If I'm not at home every day, they cannot send people here who don't know what they are doing. We have lots of tasks that we need them to do, and they do not do them. They help her get a bath and then they sit on the couch and do nothing more. I have to be there all the time just to make sure that she gets a shower. They are not professional at all. We will be finding a different company. They sent caregivers to us who had broken bones and were unable to do the work that was needed.
Dr. Thomas B
3
|
April 11, 2019
They need to do better with cooking. They need to improve on their cooking.
Dorothy S_25
4
|
April 8, 2019
I'm often uncomfortable asking people to do things. My daughter writes things down for them to do when they come, but some people ignore it. I'd like to know more about them. People come and then they disappear, and it is really distressing to have somebody new. I don't really relate to all of them.
Frances "Frankie" R
5
|
March 8, 2019
They really help me in many ways. I would recommend them. Since I have had them, I would say they are very good and the people they have sent have been on time, very nice, and do what they are supposed to do.
Anonymous
5
|
February 15, 2019
It has been a positive experience. They help with taking care of my loved one that has a mental disease and they show compassion and friendship. I like that they will come through for us.
Loyci S_1
5
|
February 8, 2019
They have been able to help me move around the house and do my errands. They have had an excellent staff so far.
Anonymous
4
|
February 7, 2019
They could take more initiative. They try to fill in people when others cannot show up.
Elinor C
2
|
January 24, 2019
I don't need too much from them, I just think they should be certified to be caregivers. The company should have better communication between the caregivers and the office staff.
Mary H_56
5
|
January 18, 2019
Hannah does my laundry for me, which is close to impossible for me since I use a walker and the washer is at the end of the hallway. She does my grocery shopping, which I also can't do. Those two things make my life so much easier. They come on time and do a good job. They are very friendly.
Rosemary P_2
5
|
January 15, 2019
They make sure to take keep their promises about the care they promised us. We have been very lucky with the people that they send out.
Barbara L_18
4
|
January 10, 2019
I just need someone who can be perfect with my schedule. I've had nurses come wearing heavy perfume. They have also come over while they were sick. They came a little early when I didn't need them.
Leo & Elena H_1
5
|
January 7, 2019
They fix meals for us. They are very helpful in every way, and the person they sent us if perfect for us. They fits into our family.
Evie K
5
|
December 6, 2018
By being here and looking after me and asking me what I need, they make my life easier. They're nice, clean, and respectful.
Dr Alex G
5
|
October 31, 2018
It gives me an opportunity to get out and do things outside of the house. They provide caregivers that are punctual.
Martin G
5
|
October 9, 2018
They helped me dress and with things I can't do. I liked the caregiver because she took very good care of me.
Leann P
4
|
August 28, 2018
If I could afford to hire them for more hours, it would have a greater impact. They could provide higher quality caregivers.
Jeanne D_2
5
|
August 28, 2018
I couldn't do it without them. I like the caregiver that I have because she is bright, smart, and we have good conversation.
Cristina C
5
|
June 18, 2018
The services are still pretty new, but it gives me a peace of mind to know that my loved one is being taken care of. I like that the interviewers came to my house and that they worked really hard to find a good fit for my loved one.
Barbara Jean G
5
|
June 6, 2018
They are caring for her, and that helps me. They worked with me to develop a care plan for my wife.
Frank P
5
|
May 24, 2018
They have worked here for a long time and are very comfortable to be with. The person that they send out is very good, and they keep in touch. I don't like the payments. I would rather use a credit card.
Carol C_12
5
|
May 7, 2018
They are able to tolerate her because she is a handful. They are tolerant. They make sure to help her. I went to meet with the caregiver and she was professional and tried to connect with my loved one.
Dale K
5
|
April 19, 2018
They are convenient because I am able to get someone for an hour a day, which is what I wanted. There isn't one thing I can identify about how they help me, but I am satisfied.
Carla B
5
|
April 17, 2018
They are reliable. I do not have to worry about them being reliable.
Basil G
5
|
April 9, 2018
When someone from the agency first came out, she made a list of things that the caregivers could do. One of the caregivers has been very good with my daily exercises to help me keep my sense of balance.
Jerre G
3
|
April 9, 2018
They have a lot of turnover. It is extreme. I don't think it is acceptable for people to not be available to come out. The purpose is to make sure my father has care. It provides as normal of a life as we can have. It allows my dad to go places when he would like to.
Jim E
4
|
March 7, 2018
The people have been great. They've been very nice and helpful. I like dealing with the people individually. They take care of me and make sure I get my medicine. They help me with appointments and things like that.
Don Bear W
2
|
December 8, 2017
Home Care Assistance has a lack of responsive communication. It is hard to understanding scheduling. When I make inquiries, there is a delayed response. Home Care Assistance needs more skills and training. Each worker needs help learning how to care for me. The training should already be there.
Jim L_8
4
|
October 19, 2017
It is difficult for Home Care Assistance to find replacements for people who have called off. Home Care Assistance enriches my loved one's life because they can do more things with him, and they make my life easier as well.
Ken G_4
5
|
October 11, 2017
Home Care Assistance did a good job assessing our case. Home Care Assistance has allowed my husband to increase his mobility and is now more socially engaged.
Jerry E
5
|
September 11, 2017
We've only had trouble with one caregiver from Home Care Assistance. Home Care Assistance fills in for a time that I cannot cover.
Augustus G
5
|
September 8, 2017
Home Care Assistance is a really good company to have. I have more energy and feel better because of Home Care Assistance's services.
Mary V_1
5
|
August 18, 2017
Home Care Assistance is organized efficient and responsive. Home Care Assistance freed me up to step out of the house while someone walking after my mother.
Kimberly T_1
1
|
August 11, 2017
I had some good caregivers from Home Care Assistance, and for the most part they would meet me where I asked them to, but I wasn't sure when they would be showing up. I would have to ask them to do things, and they wouldn't always help. They were more used to taking care of older people with much simpler needs than mine. Home Care Assistance could have really taken an interest in myself, my likes, interests, and needs.
Linda H_2
4
|
July 13, 2017
Home Care Assistance is dependable and on time, and some caregivers are more qualified than others. Home Care Assistance has made my life easier by providing the service that I request.
Ronald + Jeanette T
5
|
June 9, 2017
Home Care Assistance is a good company. You can talk to them and they do everything for you. The services make my life easier by doing things I can't do.
Jeff S
5
|
May 10, 2017
I love everybody at Home Care Assistance. I would definitely recommend that a friend call them. I appreciate the reliability of Home Care Assistance and knowing that I can count on them.
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About Home Care Assistance in Oakland, California
Home Care Assistance is a Senior Care provider in Oakland, California that offers residents Home Care services. Contact Home Care Assistance for more details on services and rates.
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