Right at Home East Valley Phoenix

Offers Home Care

109 Reviews

2017, 2020, 2021

832 W. Baseline Rd #16

Mesa

85210

Right at Home East Valley Phoenix

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4.6 109

Roy E_1 2021-08-12 She helps me by giving me the same caregiver every time. I like getting to know her and talking to her. I really like that they are willing to change the care plan to fit my needs. I am a past client of this provider

5 5 1

Lois Z_2 2021-07-14 I had broken my hip, so they were helping me with all the things I couldn't do. They gave me the help I needed. I am a past client of this provider

5 5 1

Delores B_5 2021-07-09 They always meet my expectations in a timely fashion. They do a good job, and they are reliable. I am a current client of this provider

5 5 1

Todd B_5 2021-06-23 It has been good. The caregiver is cheerful and helpful. Everything seems to be going smoothly. I like that they are flexible. I am a current client of this provider

5 5 1

Michael V_10 2021-05-26 I'm paralyzed, so I need help with many things. The staff and the people they've sent me have been great. I am a current client of this provider

5 5 1

Ingrid G 2021-05-11 They have been very understanding and my coverage has been good. They've been prompt. The people are very professional. I am a current client of this provider

5 5 1

Arthur "Stormy" V 2021-05-11 The most important thing was just to keep him happy. They sent a male over to help as I requested. I am a past client of this provider

5 5 1

Joseph V_5 2021-04-29 My life is involved in so many health problems and they try to address them all, see that I am comfortable. They seem to be knowledgeable in all respects to take care of me. I have been really happy with them. I am a current client of this provider

5 5 1

Donald B_10 2021-04-20 The caregiver has done everything we need her to do. I love our caregiver because she is excellent. I am a current client of this provider

5 5 1

Robert V_7 2021-04-08 They go to my doctor appointments because I can't drive. They're good caretakers, they go above their duty to help. I am a current client of this provider

5 5 1

Doris T_4 2021-03-04 They should show up when they're scheduled. They should have better communication. I am a current client of this provider

5 4 1

Robert A_23 2021-03-04 They work hard and act like they really want to help my husband. They come promptly and arrive on time. She works hard while she is here. I am a current client of this provider

5 5 1

Carmen C_4 2021-02-22 Everything has been working out great. I wouldn't be able to work without them. I have already recommended them. When my schedule fluctuates, they work with that so it doesn't become a problem. I am a current client of this provider

5 5 1

Bobby R_3 2021-02-04 I have a person that I can trust and I can leave to run errands. I just love the girl that comes here. The one that comes now makes our life great, she is just wonderful. I am a current client of this provider

5 5 1

Anonymous 2021-02-04 The caregivers assigned to us are not always female and sometimes they complain that they aren't trained to do the things we need. I think that the company could provide more caregivers, especially more female caregivers. I am a current client of this provider

5 4 1

Anonymous_4457 2021-01-12 They helped me stay alive. with most of the caregivers. They gave me twelve hour shifts and time and a half for weekend work. I am a current client of this provider

5 4 1

Donald S_17 2021-01-07 They came in and even though he was difficult they cleaned him well. They were kind to him and they took good care of him. I am a past client of this provider

5 5 1

Joy W_3 2020-12-30 They were very friendly and they made me feel comfortable. It was wonderful. I would recommend them. I have improved so since I came home. They were very good. She made sure I kept improving and that I did not go backwards. I am a past client of this provider

5 5 1

John S 2020-12-19 Without them, I would not get out of bed to do anything. They have improved a lot recently. They have improved in the people they send. I am a current client of this provider

5 4 1

Hulen C 2020-12-07 They could have been more consistent with the caregivers. Some of their caregivers were not the best, and there was a lot of turnover. Being ex-military, he likes routine, so he didn't like that they were changing people all the time. I am a past client of this provider

5 3 1

Arlyn V 2020-11-24 There is always room for improvement, but they helped and made it easy to schedule the caregiver. I never seem to know until the last minute that I needed one, and they were easy to work with. They are very easy to work with. It was very easy for me to schedule the neighbor that worked for them and work with them. I am a current client of this provider

5 5 1

Wesley V_1 2020-11-19 It allows me to get out of the house. He likes to stay home, and I need to go shopping, so it's great! I like how easy they are to work with, because I have unique situations a lot. They have been there for me for years now. I am a current client of this provider

5 5 1

Joan B_10 2020-10-13 They have been wonderful with my mother-in-law. That keeps me happy. I like that you could do time frames with limited hours. I could get a two hour slot at a time. I am a current client of this provider

5 5 1

Mitchell V 2020-10-13 They help me since my wife can get things done. It puts me at ease knowing she doesn't have to be here 24 hours a day. The gentleman is very helpful and gives my wife a break, so she can be alone. I am a current client of this provider

5 5 1

Edric "Rick" V 2020-10-13 They exceed what I expected them to do for my husband. They are very personable and listen to you. I am a current client of this provider

5 5 1

Maxine R_1 2020-03-17 It was a very helpful experience. She was at the point where I couldn't bathe her, but they were able to. They came to the home and were friendly. I am a past client of this provider

5 5 1

Wayne S_4 2020-03-09 My husband really had to have me home. There was really nothing they could have done to make things easier. They let me have a few minutes to leave the house for a little bit. They all seem to be very caring. I am a past client of this provider

5 5 1

Anonymous_3285 2020-02-25 They give me showers and help me get up and ready. Maybe getting me some more hours somehow. I am a current client of this provider

5 4 1

Anonymous_3397 2020-02-20 It makes things easier for me. The caregiver is good. I am a current client of this provider

5 4 1

Audrey G 2020-01-14 They help me the most by washing my clothes and doing my grocery shopping. I like the person that comes to take care of me. I am a current client of this provider

5 5 1

Paula G_6 2019-12-18 They help her with her daily care. Sometimes she needs help brushing her hair or taking a bath. Anytime I have a question, they reach out. I like the communication. I am a current client of this provider

5 5 1

Bob T_1 2019-12-18 They take him for walks, and they interact with him. They are contentious. They are on time, they show up, and they meet all of his needs. I am a current client of this provider

5 5 1

Tod V 2019-12-11 They have helped with cleaning and stuff that I can't do. They are a good company, and they have been good to me. I am a current client of this provider

5 5 1

Craig H_3 2019-11-21 They meet the standards that we have. They are very helpful. I like that they have interviews with us and the caregivers so that we can meet them. I am a current client of this provider

5 5 1

Onur C 2019-11-12 They helped me around and were patient. They could have been more responsible for the patient, not leaving them alone on weekends. They have to check if the home aide made it there or not. I am a past client of this provider

5 4 1

Joan H_11 2019-10-24 My mom wants someone to talk to and watch TV with. I even have them eat with her because she likes that. I like that they respond quickly, and most of the people that come, my mom really likes. My mom likes the social part, but I do it to make sure she gets her medications on time. I am a current client of this provider

5 5 1

Frank V 2019-10-21 I have deteriorated discs because of picking up my husband so much. They sent me another lady who said she is only supposed to sit with Frank. I still had to do all the cooking and take care of him and her. I am a past client of this provider

5 3 1

Lynde V 2019-10-09 The basic care of my husband and getting him to go out of the house has increased the value of his life. The employees are very nice, and they come on time. They're really good with my husband as far as getting him to go out and go places. He takes him to his doctor appointments. I am a current client of this provider

5 5 1

Donald S_10 2019-09-05 They do little chores around the house. They've been extremely easy to work with, and my husband really likes his caregiver. I am a current client of this provider

5 5 1

Loyd I 2019-09-05 It's absolutely necessary that we have the services, so they're helpful. I need to work, and I need someone to care for my husband. The agency is having a hard time because we need a lot of hours. They're making it happen, but it's sometimes difficult for them to make it happen. I am a current client of this provider

5 4 1

Gayla D 2019-09-05 Mostly, she gives me my shower. At my age, and with me being blind, it really helps. They are kind and caring. I am a current client of this provider

5 5 1

Pat H_4 2019-09-05 They take me and drive me to the park. I like that they are very personal and caring. I am a current client of this provider

5 5 1

Frank F_1 2019-08-02 They drive me around places, or they go to the store for me. Right at Home is pretty expensive. I am a current client of this provider

5 4 1

Lynn P_4 2019-08-02 They do what I ask them to do. He was a fall risk and has dementia, so they help him exercise and take showers. Even the caregiver that was there would always contact me because I am not there 24 hours a day. They were always there answering questions, and when I had the transition happening, they gave me good suggestions in how to transfer the care. I am a past client of this provider

5 5 1

John A_3 2019-07-02 I have the ability to leave when they are here. It takes a long time to get somebody sometimes. I don't always know a week in advance what we need. I am a current client of this provider

5 4 1

Miriam Y 2019-07-02 The most helpful part has been how I can ask questions and how they have the time to answer them. I would tell a friend that they were reliable and on time. I am a current client of this provider

5 5 1

Richard V_1 2019-06-11 I couldn't get groceries on Thursday afternoon if I was worried about my loved one. They know how to take care of him. They are very knowledgeable. I can call them up about my questions. They provide good caregivers. I am a current client of this provider

5 5 1

Louis V_2 2019-05-28 The impact is great for me. The caregivers come in and take care of my sick husband. So far the people that are coming are very good at doing their job. I am a current client of this provider

5 5 1

Norma S_1 2019-05-02 She gets a bath twice a week. It's something I can't take care of. My mom really likes the gal that comes, but she comes late often. She seems to have something that comes up every time, but my mom is fine with it. They are easy to work with and are honest. They are fair. If we have a problem, they will adjust the price each month. They let us know of anything down the road. I am a current client of this provider

5 5 1

Patricia S_8 2019-04-01 Someone comes and does what I hired them for. They always answer the phone. I am a current client of this provider

5 5 1

Clyde V 2019-03-11 There sin't much more they can do because he is 96 and blind. The caregiver does a good job when she comes and helps out with his needs. They need to improve the communication with their own personnel and clients. I am a current client of this provider

5 3 1

Anonymous_1641 2019-03-01 They help with driving me places. I have done this in the past. I am a current client of this provider

5 4 1

Mavis P 2019-02-05 They make my life better. It's nice to know something may be prepared. I think it depends on the person that is coming to our house, but it makes my life a whole lot easier. I am a current client of this provider

5 5 1

John V_1 2019-02-05 They are courteous, respectful, and obliging. I am very happy with the service and I am happy with their confidence. I am a current client of this provider

5 5 1

Edward "Ed" C 2018-10-02 The could take me to more places that I need to go to. They could be less expensive. I am a current client of this provider

5 4 1

Coleen P 2018-10-02 I'm not as tired as I was when I would have to do the work by myself. The people are very capable of pleasing me. I am a current client of this provider

5 4 1

Bill B_2 2018-09-11 They helped because she was in desperate need. It helped her health and cleanliness the most. Some of their staff was sloppy and unclean. They didn't seem to be confident. I am a past client of this provider

5 4 1

Darlene W_4 2018-07-25 They were only here once a week and they wouldn't give my loved one showers or anything. They didn't show up or inform us of changes. I am a past client of this provider

5 4 1

Liz 2018-07-09 Right at Home has been fantastic. My husband has dementia and he had to have someone that had an experience with dementia. Also, he is quite heavy and I had to have someone who could transfer him. They worked with me and they have found me a wonderful lady that can do all that. They provide what he needs. He has to have his Depends changed periodically and he has to be moved around. They are here every Wednesday afternoon. They also give him a snack. They have worked with me so well. I'm very happy with our choice. I am a current client of this provider

5 5 1

Kathleen V 2018-07-06 When they come to take care of me, it's very nice. They help with cleaning up around my house. I like that they don't get mad at me when I have issues or other problems. I am a current client of this provider

5 5 1

Robert V_3 2018-06-21 The ones we used to have were really good, they took care of my loved one and talked to him. Sometimes we get good people and sometimes we don't. I am a current client of this provider

5 4 1

Ronald H 2018-06-14 She really helps us out a lot and I don't know what we'd do without her because everything she does I don't have to do. The caregiver that we have does a wonderful job. I am a current client of this provider

5 5 1

Helen V 2018-06-05 It's great for my loved one to have another person to talk to. If there is something I need, they are very helpful. I am a current client of this provider

5 5 1

Jane C 2018-04-19 Yesterday, there was a caregiver here who was fantastic and I know that my loved one wants her back. She was everything that she wanted. She was perfect. They just started the care recently, but the caregivers are not all the same. They do the little things for her and it is nice to find someone who irons clothes anymore. I am a current client of this provider

5 5 1

Ralph S 2018-03-20 The office is very responsive and the caregivers do all we ask them to do in taking care of my father in law. The accompany my father in law, which I couldn't do all the time, so it gave me more freedom in my life. I am a current client of this provider

5 4 1

Joseph V 2018-01-17 The contact with other people is really positive for my husband. I think the thing holding us back from having a big impact is that that the caregiver needs to be a little bit more experienced. I am a current client of this provider

5 3 1

Louella M 2017-12-05 I would tell a friend that Right at Home is very dependable because they show up, and if they do not, they find a replacement. Right at Home makes my life easier because they are doing anything that I ask them to, they take good care of my mom, and make her happy. I am a current client of this provider

5 5 1

Betty O 2017-11-27 I would tell a friend that Right at Home sends good people. Right at Home improves my daily life. I am a current client of this provider

5 4 1

Robert "Bob" S_1 2017-11-02 I would tell others that we have been with Right at Home for three years now, and we have only had a couple of bad caregivers. Right at Home is easy to talk to and they have a very friendly staff. The service provides me with outstanding caregivers at times when I need them most. I feel like the staff at Right at Home really knows me. I am a current client of this provider

5 5 1

Larry V_1 2017-10-03 Right at Home has a great office staff. They are personable and friendly. When I ask questions, they seem to know what they're talking about. The caregiver is quite competent and helps my loved one with his ADLs. I am a current client of this provider

5 5 1

Gregory P_1 2017-10-03 Right at Home came through when I really needed them, and they provided quality people. I was unable to take care of my son for a short amount of time, and the caregivers were there for me. I am a past client of this provider

5 5 1

William V 2017-09-11 The services provided my husband by Right at Home have made a great impact. I am a current client of this provider

5 4 1

Eugene and Iona A 2017-09-07 We are a thousand percent satisfied with the caregiver from Right at Home. Right at Home is very efficient, professional, and compassionate. Right at Home has made life easier for me by allowing me to know that my caregiver is here, and I don't have to tell her the things that need to be done. She's been a breath of pleasure. I am a current client of this provider

5 5 1

Ricky V 2017-09-07 Right at Home was kind of bumpy at first, but now I have my caregiver. The caregiver helps me with everything I need around the house. I am a current client of this provider

5 5 1

Ken and Ann M 2017-08-11 I would tell a friend that Right at Home is very professional. The services were fine. We just didn't have too much for the caregiver to do. I am a past client of this provider

5 3 1

Michael J_1 2017-08-07 Right at Home provides good caregivers, and if I don't like them they will change them. Right at Home makes life easier for me by providing companionship for me. I am a current client of this provider

5 5 1

Myrna D 2017-08-04 I was very happy with the caregiver I had. She came right in and helped me with whatever I needed. I couldn't take a shower unless I had someone to help me. I am a past client of this provider

5 5 1

Joan A_1 2017-08-02 So far, I have nothing but good things to say about Right at Home. Right at Home helps make life easier for me by always making sure that I am comfortable. I am a current client of this provider

5 5 1

Dennis G_5 2017-08-02 I would definitely recommend Right at Home to others. They were a good company just overall. The client was able to stay in his house because of the caregivers. They bathed him and walked with him. They made sure he received his medications and things like that. I am a past client of this provider

5 5 1

Joe B 2017-07-14 Right at Home has been as responsive as they can to my requests for various caregivers. We really do like their last choice in a caregiver. The services help me out with the care and affords me the ability to get away as well. I am a current client of this provider

5 4 1

Gene B 2017-07-14 Right at Home does a good job and they come right to my home. Right at Home helps me with whatever my needs are at the time. I am a current client of this provider

5 4 1

Robert V_2 2017-07-14 The caregivers from Right at Home are punctual and well-trained. They have good personalities and are nice people. I couldn't get around or do much without the caregivers from Right at Home. They help me work towards my independence. I am a current client of this provider

5 5 1

Michael S_2 2017-06-26 Right at Home is pretty good and I like their staff, but their communication is very poor. I am a current client of this provider

5 4 1

Jack V 2017-06-26 Right at Home has done everything that they can to help me. I have gotten to know the people. There is always someone in the office. We are on a first name basis. They go out of their way to help me. I am a current client of this provider

5 5 1

Charles V 2017-06-26 Right at Home is courteous. The services from Right at Home have helped with my husband because I feel confident that the caregivers are going to watch out for his well-being. I am a current client of this provider

5 5 1

M. Anderson 2017-04-03 Andrea was always on time, kept me clean and dry. She would make the house was picked up and clean. She was always helpful and willing to please. I really enjoyed her being here. I am a past client of this provider

5 5 1

Joe and Naomi Miller 2016-07-25 We were referred to you by Christian Health Care. Mark the owner was great. We knew the lord was leading us. All the staff at Right At Home were good. Bre and Shelagh were exceptional. I have and will continue to recommend Right At Home. I am a past client of this provider

5 5 1

Arlene Betterman 2016-07-15 Right At Home helped my family by coming to our home 3x a week to provide care for my husband. One of the caregivers came to our home just to get my husband up for breakfast. Thank you, So far everything has been going well, If I need more help I will be contacting them in the up coming months. I am a past client of this provider

5 5 1

Patricia673001 2016-06-17 Patricia B. was wonderful helping us get to our appointments and other places we needed to be. She was happy, friendly, and was very dedicated. We could not have been happier with how we were treated. I am a past client of this provider

5 5 1

SJ5 2016-04-23 I had a caregiver from Right at Home who couldn’t handle my husband to transfer him and dropped him on the floor. After a month and a half, she never got comfortable doing it on her own, and I couldn’t see paying for three hours when I had to be here half the time to help her. They should listen to the client's needs; originally I told them I needed somebody big and strong enough to handle him. I am a past client of this provider

5 2 1

Reviewer25 2015-12-30 Awesome service more than what I asked for . I am a past client of this provider

5 5 1

Lucy Einess 2015-12-29 When I called Right at Home, I was overwhelmed and not sure where to turn for help. Once we had them come I was feeling safer and less overwhelmed. Our caregiver, Becky, was always so willing to help anytime we needed her. She was extremely patient. It was a relief for me to have help in my home with my husband. I am a past client of this provider

5 5 1

Carrie Brown 2015-12-18 I bonded with my caregiver from Right at Home in no time at all. She is well-trained, efficient, very compassionate and caring. She came to me after I'd had a major spinal fusion surgery. I had never replaced her since then. She is a God sent blessing. I am a current client of this provider

5 5 1

Bobbie W. 2015-12-17 Awesome people. They saved me and my family member. Excellent care and co-operation and they were awesome in finding caregivers to match my family's personality and needs. EXCELLENT. I am a past client of this provider

5 5 1

Ed Hoffman 2015-10-27 Great caregiver! They have friendly staff. I am a current client of this provider

5 5 1

Kay Kennedy 2015-06-22 I called Right at Home because I was in need of assistance for my husband a couple of times a week. Now since we use Right Home, I am able to spend 2 days a week out of the house without having to rush home to him. Our caregiver is very conscientious and does a great job. Also, the office staff is always responsive, and our needs have always been met. I am a friend or relative of a resident

5 4 1

NLothGilbertAZ 2015-06-12 After hiring right at home I am feeling less stressed, safer and over all happier. All of the staff members from our caregivers Maxing and Hope to the office staff Raychel have been WONDERFUL. I was extremely stressed before having these wonderful caregivers in my parents homes. Now I know that no matter what comes our way we have the stability and knowledgeable staff with Right At Home. I am a current client of this provider

5 5 1

Linda Halker 2015-06-06 While Right At Home was in our home, we were very relieved. They were helpful and professional. Our caregiver, Lindsey, handled my husband very well. We will be back in the valley in December and will use this company then and every time we visit the valley. I am a past client of this provider

5 5 1

Caring74960350 2014-12-27 I was very happy with the caretaker they provided. I had the same caretaker the entire time. This was important. She was always on time and dependable. She was very competent and was very good with my husband. I am a past client of this provider

5 5 1

Frances & Reisty 2014-10-31 We very much appreciated the timely manner your company accomodated our needs. The staff was professional, pleasant, and very helpful. I am a past client of this provider

5 4 1

Linda94703050 2014-06-19 Everyone in your company that I had contact with were very professiional and caring. My Dad was a very trying person to work with. You never gave up on him! Mark would even stop by and visit when Dad refused to accept help. I am a past client of this provider

5 5 1

Kay20 2014-01-23 Always courteous; were able to provide a qualified caregiver shortly after I contacted them. They are very cooperative with scheduling. I am a current client of this provider

5 4 1

Mary68837850 2013-09-27 My mom likes some of the caregivers at Right at Home. She has really quite excellent ladies, but I have some problems with them. I just felt that some of their caretakers were not experienced or dedicated enough because sometimes nobody would show up and that's not acceptable. One time a caretaker took my mom to the senior center and she forgot to go back and get her. I got a call from the center that mom has been there for a couple of hours already and nobody came to pick her up. I called up their office and they sent somebody to pick her up there. They actually have some personal conflicts with their manager that's why good people were leaving. Every time we have good caregivers, they would end up leaving because they had conflict with the management. I am a past client of this provider

5 3 1

Nancy70256250 2013-06-25 Their workers are always on time. If there is a problem, they always call and get a replacement if necessary. My needs have been met by this company. I am a current client of this provider

5 4 1

Barbara40 2013-06-25 Five stars!! Linda is wonderful with my father! I am a current client of this provider

5 5 1

Carrie6 2013-06-24 Twice in the apst two years Right at Home paired me with a very competent caregiver who provided the skills that I needed to help me cope with three major surgeries. Her experience, patience and cheerfulness were and are, keys to my recovery. I am a current client of this provider

5 5 1

Jill5 2013-04-30 Thank you for all your help with my mom. I am a current client of this provider

5 5 1

Joann B. 2013-04-20 Good providers - on time. I am a current client of this provider

5 5 1

Dan12 2013-04-20 No one is perfect but a few can come close! I have never felt so defeated and alone but mark and his crew gave both of us comfort. Our lives have improved due to their compassion. Their office staff was more than excellent. I am a current client of this provider

5 5 1

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Right at Home East Valley Phoenix (480) 582-5081

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Reviews of Right at Home East Valley Phoenix

109 Reviews Write a review

Home Care Reviews for Right at Home East Valley Phoenix

August 12, 2021

By Roy E_1

I am a past client of this provider

She helps me by giving me the same caregiver every time. I like getting to know her and talking to her. I really like that they are willing to change the care plan to fit my needs.

July 14, 2021

By Lois Z_2

I am a past client of this provider

I had broken my hip, so they were helping me with all the things I couldn't do. They gave me the help I needed.

July 09, 2021

By Delores B_5

I am a current client of this provider

They always meet my expectations in a timely fashion. They do a good job, and they are reliable.

June 23, 2021

By Todd B_5

I am a current client of this provider

It has been good. The caregiver is cheerful and helpful. Everything seems to be going smoothly. I like that they are flexible.

May 26, 2021

By Michael V_10

I am a current client of this provider

I'm paralyzed, so I need help with many things. The staff and the people they've sent me have been great.

May 11, 2021

By Ingrid G

I am a current client of this provider

They have been very understanding and my coverage has been good. They've been prompt. The people are very professional.

May 11, 2021

By Arthur "Stormy" V

I am a past client of this provider

The most important thing was just to keep him happy. They sent a male over to help as I requested.

April 29, 2021

By Joseph V_5

I am a current client of this provider

My life is involved in so many health problems and they try to address them all, see that I am comfortable. They seem to be knowledgeable in all respects to take care of me. I have been really happy with them.

April 20, 2021

By Donald B_10

I am a current client of this provider

The caregiver has done everything we need her to do. I love our caregiver because she is excellent.

April 08, 2021

By Robert V_7

I am a current client of this provider

They go to my doctor appointments because I can't drive. They're good caretakers, they go above their duty to help.

March 04, 2021

By Doris T_4

I am a current client of this provider

They should show up when they're scheduled. They should have better communication.

March 04, 2021

By Robert A_23

I am a current client of this provider

They work hard and act like they really want to help my husband. They come promptly and arrive on time. She works hard while she is here.

February 22, 2021

By Carmen C_4

I am a current client of this provider

Everything has been working out great. I wouldn't be able to work without them. I have already recommended them. When my schedule fluctuates, they work with that so it doesn't become a problem.

February 04, 2021

By Bobby R_3

I am a current client of this provider

I have a person that I can trust and I can leave to run errands. I just love the girl that comes here. The one that comes now makes our life great, she is just wonderful.

February 04, 2021

By Anonymous

I am a current client of this provider

The caregivers assigned to us are not always female and sometimes they complain that they aren't trained to do the things we need. I think that the company could provide more caregivers, especially more female caregivers.

January 12, 2021

By Anonymous_4457

I am a current client of this provider

They helped me stay alive. with most of the caregivers. They gave me twelve hour shifts and time and a half for weekend work.

January 07, 2021

By Donald S_17

I am a past client of this provider

They came in and even though he was difficult they cleaned him well. They were kind to him and they took good care of him.

December 30, 2020

By Joy W_3

I am a past client of this provider

They were very friendly and they made me feel comfortable. It was wonderful. I would recommend them. I have improved so since I came home. They were very good. She made sure I kept improving and that I did not go backwards.

December 19, 2020

By John S

I am a current client of this provider

Without them, I would not get out of bed to do anything. They have improved a lot recently. They have improved in the people they send.

December 07, 2020

By Hulen C

I am a past client of this provider

They could have been more consistent with the caregivers. Some of their caregivers were not the best, and there was a lot of turnover. Being ex-military, he likes routine, so he didn't like that they were changing people all the time.

November 24, 2020

By Arlyn V

I am a current client of this provider

There is always room for improvement, but they helped and made it easy to schedule the caregiver. I never seem to know until the last minute that I needed one, and they were easy to work with. They are very easy to work with. It was very easy for me to schedule the neighbor that worked for them and work with them.

November 19, 2020

By Wesley V_1

I am a current client of this provider

It allows me to get out of the house. He likes to stay home, and I need to go shopping, so it's great! I like how easy they are to work with, because I have unique situations a lot. They have been there for me for years now.

October 13, 2020

By Joan B_10

I am a current client of this provider

They have been wonderful with my mother-in-law. That keeps me happy. I like that you could do time frames with limited hours. I could get a two hour slot at a time.

October 13, 2020

By Mitchell V

I am a current client of this provider

They help me since my wife can get things done. It puts me at ease knowing she doesn't have to be here 24 hours a day. The gentleman is very helpful and gives my wife a break, so she can be alone.

October 13, 2020

By Edric "Rick" V

I am a current client of this provider

They exceed what I expected them to do for my husband. They are very personable and listen to you.

March 17, 2020

By Maxine R_1

I am a past client of this provider

It was a very helpful experience. She was at the point where I couldn't bathe her, but they were able to. They came to the home and were friendly.

March 09, 2020

By Wayne S_4

I am a past client of this provider

My husband really had to have me home. There was really nothing they could have done to make things easier. They let me have a few minutes to leave the house for a little bit. They all seem to be very caring.

February 25, 2020

By Anonymous_3285

I am a current client of this provider

They give me showers and help me get up and ready. Maybe getting me some more hours somehow.

February 20, 2020

By Anonymous_3397

I am a current client of this provider

It makes things easier for me. The caregiver is good.

January 14, 2020

By Audrey G

I am a current client of this provider

They help me the most by washing my clothes and doing my grocery shopping. I like the person that comes to take care of me.

December 18, 2019

By Paula G_6

I am a current client of this provider

They help her with her daily care. Sometimes she needs help brushing her hair or taking a bath. Anytime I have a question, they reach out. I like the communication.

December 18, 2019

By Bob T_1

I am a current client of this provider

They take him for walks, and they interact with him. They are contentious. They are on time, they show up, and they meet all of his needs.

December 11, 2019

By Tod V

I am a current client of this provider

They have helped with cleaning and stuff that I can't do. They are a good company, and they have been good to me.

November 21, 2019

By Craig H_3

I am a current client of this provider

They meet the standards that we have. They are very helpful. I like that they have interviews with us and the caregivers so that we can meet them.

November 12, 2019

By Onur C

I am a past client of this provider

They helped me around and were patient. They could have been more responsible for the patient, not leaving them alone on weekends. They have to check if the home aide made it there or not.

October 24, 2019

By Joan H_11

I am a current client of this provider

My mom wants someone to talk to and watch TV with. I even have them eat with her because she likes that. I like that they respond quickly, and most of the people that come, my mom really likes. My mom likes the social part, but I do it to make sure she gets her medications on time.

October 21, 2019

By Frank V

I am a past client of this provider

I have deteriorated discs because of picking up my husband so much. They sent me another lady who said she is only supposed to sit with Frank. I still had to do all the cooking and take care of him and her.

October 09, 2019

By Lynde V

I am a current client of this provider

The basic care of my husband and getting him to go out of the house has increased the value of his life. The employees are very nice, and they come on time. They're really good with my husband as far as getting him to go out and go places. He takes him to his doctor appointments.

September 05, 2019

By Donald S_10

I am a current client of this provider

They do little chores around the house. They've been extremely easy to work with, and my husband really likes his caregiver.

September 05, 2019

By Loyd I

I am a current client of this provider

It's absolutely necessary that we have the services, so they're helpful. I need to work, and I need someone to care for my husband. The agency is having a hard time because we need a lot of hours. They're making it happen, but it's sometimes difficult for them to make it happen.

September 05, 2019

By Gayla D

I am a current client of this provider

Mostly, she gives me my shower. At my age, and with me being blind, it really helps. They are kind and caring.

September 05, 2019

By Pat H_4

I am a current client of this provider

They take me and drive me to the park. I like that they are very personal and caring.

August 02, 2019

By Frank F_1

I am a current client of this provider

They drive me around places, or they go to the store for me. Right at Home is pretty expensive.

August 02, 2019

By Lynn P_4

I am a past client of this provider

They do what I ask them to do. He was a fall risk and has dementia, so they help him exercise and take showers. Even the caregiver that was there would always contact me because I am not there 24 hours a day. They were always there answering questions, and when I had the transition happening, they gave me good suggestions in how to transfer the care.

July 02, 2019

By John A_3

I am a current client of this provider

I have the ability to leave when they are here. It takes a long time to get somebody sometimes. I don't always know a week in advance what we need.

July 02, 2019

By Miriam Y

I am a current client of this provider

The most helpful part has been how I can ask questions and how they have the time to answer them. I would tell a friend that they were reliable and on time.

June 11, 2019

By Richard V_1

I am a current client of this provider

I couldn't get groceries on Thursday afternoon if I was worried about my loved one. They know how to take care of him. They are very knowledgeable. I can call them up about my questions. They provide good caregivers.

May 28, 2019

By Louis V_2

I am a current client of this provider

The impact is great for me. The caregivers come in and take care of my sick husband. So far the people that are coming are very good at doing their job.

May 02, 2019

By Norma S_1

I am a current client of this provider

She gets a bath twice a week. It's something I can't take care of. My mom really likes the gal that comes, but she comes late often. She seems to have something that comes up every time, but my mom is fine with it. They are easy to work with and are honest. They are fair. If we have a problem, they will adjust the price each month. They let us know of anything down the road.

April 01, 2019

By Patricia S_8

I am a current client of this provider

Someone comes and does what I hired them for. They always answer the phone.

March 11, 2019

By Clyde V

I am a current client of this provider

There sin't much more they can do because he is 96 and blind. The caregiver does a good job when she comes and helps out with his needs. They need to improve the communication with their own personnel and clients.

March 01, 2019

By Anonymous_1641

I am a current client of this provider

They help with driving me places. I have done this in the past.

February 05, 2019

By Mavis P

I am a current client of this provider

They make my life better. It's nice to know something may be prepared. I think it depends on the person that is coming to our house, but it makes my life a whole lot easier.

February 05, 2019

By John V_1

I am a current client of this provider

They are courteous, respectful, and obliging. I am very happy with the service and I am happy with their confidence.

October 02, 2018

By Edward "Ed" C

I am a current client of this provider

The could take me to more places that I need to go to. They could be less expensive.

October 02, 2018

By Coleen P

I am a current client of this provider

I'm not as tired as I was when I would have to do the work by myself. The people are very capable of pleasing me.

September 11, 2018

By Bill B_2

I am a past client of this provider

They helped because she was in desperate need. It helped her health and cleanliness the most. Some of their staff was sloppy and unclean. They didn't seem to be confident.

July 25, 2018

By Darlene W_4

I am a past client of this provider

They were only here once a week and they wouldn't give my loved one showers or anything. They didn't show up or inform us of changes.

July 09, 2018

By Liz

I am a current client of this provider

Right at Home has been fantastic. My husband has dementia and he had to have someone that had an experience with dementia. Also, he is quite heavy and I had to have someone who could transfer him. They worked with me and they have found me a wonderful lady that can do all that. They provide what he needs. He has to have his Depends changed periodically and he has to be moved around. They are here every Wednesday afternoon. They also give him a snack. They have worked with me so well. I'm very happy with our choice.

July 06, 2018

By Kathleen V

I am a current client of this provider

When they come to take care of me, it's very nice. They help with cleaning up around my house. I like that they don't get mad at me when I have issues or other problems.

June 21, 2018

By Robert V_3

I am a current client of this provider

The ones we used to have were really good, they took care of my loved one and talked to him. Sometimes we get good people and sometimes we don't.

June 14, 2018

By Ronald H

I am a current client of this provider

She really helps us out a lot and I don't know what we'd do without her because everything she does I don't have to do. The caregiver that we have does a wonderful job.

June 05, 2018

By Helen V

I am a current client of this provider

It's great for my loved one to have another person to talk to. If there is something I need, they are very helpful.

April 19, 2018

By Jane C

I am a current client of this provider

Yesterday, there was a caregiver here who was fantastic and I know that my loved one wants her back. She was everything that she wanted. She was perfect. They just started the care recently, but the caregivers are not all the same. They do the little things for her and it is nice to find someone who irons clothes anymore.

March 20, 2018

By Ralph S

I am a current client of this provider

The office is very responsive and the caregivers do all we ask them to do in taking care of my father in law. The accompany my father in law, which I couldn't do all the time, so it gave me more freedom in my life.

January 17, 2018

By Joseph V

I am a current client of this provider

The contact with other people is really positive for my husband. I think the thing holding us back from having a big impact is that that the caregiver needs to be a little bit more experienced.

December 05, 2017

By Louella M

I am a current client of this provider

I would tell a friend that Right at Home is very dependable because they show up, and if they do not, they find a replacement. Right at Home makes my life easier because they are doing anything that I ask them to, they take good care of my mom, and make her happy.

November 27, 2017

By Betty O

I am a current client of this provider

I would tell a friend that Right at Home sends good people. Right at Home improves my daily life.

November 02, 2017

By Robert "Bob" S_1

I am a current client of this provider

I would tell others that we have been with Right at Home for three years now, and we have only had a couple of bad caregivers. Right at Home is easy to talk to and they have a very friendly staff. The service provides me with outstanding caregivers at times when I need them most. I feel like the staff at Right at Home really knows me.

October 03, 2017

By Larry V_1

I am a current client of this provider

Right at Home has a great office staff. They are personable and friendly. When I ask questions, they seem to know what they're talking about. The caregiver is quite competent and helps my loved one with his ADLs.

October 03, 2017

By Gregory P_1

I am a past client of this provider

Right at Home came through when I really needed them, and they provided quality people. I was unable to take care of my son for a short amount of time, and the caregivers were there for me.

September 11, 2017

By William V

I am a current client of this provider

The services provided my husband by Right at Home have made a great impact.

September 07, 2017

By Eugene and Iona A

I am a current client of this provider

We are a thousand percent satisfied with the caregiver from Right at Home. Right at Home is very efficient, professional, and compassionate. Right at Home has made life easier for me by allowing me to know that my caregiver is here, and I don't have to tell her the things that need to be done. She's been a breath of pleasure.

September 07, 2017

By Ricky V

I am a current client of this provider

Right at Home was kind of bumpy at first, but now I have my caregiver. The caregiver helps me with everything I need around the house.

August 11, 2017

By Ken and Ann M

I am a past client of this provider

I would tell a friend that Right at Home is very professional. The services were fine. We just didn't have too much for the caregiver to do.

August 07, 2017

By Michael J_1

I am a current client of this provider

Right at Home provides good caregivers, and if I don't like them they will change them. Right at Home makes life easier for me by providing companionship for me.

August 04, 2017

By Myrna D

I am a past client of this provider

I was very happy with the caregiver I had. She came right in and helped me with whatever I needed. I couldn't take a shower unless I had someone to help me.

August 02, 2017

By Joan A_1

I am a current client of this provider

So far, I have nothing but good things to say about Right at Home. Right at Home helps make life easier for me by always making sure that I am comfortable.

August 02, 2017

By Dennis G_5

I am a past client of this provider

I would definitely recommend Right at Home to others. They were a good company just overall. The client was able to stay in his house because of the caregivers. They bathed him and walked with him. They made sure he received his medications and things like that.

July 14, 2017

By Joe B

I am a current client of this provider

Right at Home has been as responsive as they can to my requests for various caregivers. We really do like their last choice in a caregiver. The services help me out with the care and affords me the ability to get away as well.

July 14, 2017

By Gene B

I am a current client of this provider

Right at Home does a good job and they come right to my home. Right at Home helps me with whatever my needs are at the time.

July 14, 2017

By Robert V_2

I am a current client of this provider

The caregivers from Right at Home are punctual and well-trained. They have good personalities and are nice people. I couldn't get around or do much without the caregivers from Right at Home. They help me work towards my independence.

June 26, 2017

By Michael S_2

I am a current client of this provider

Right at Home is pretty good and I like their staff, but their communication is very poor.

June 26, 2017

By Jack V

I am a current client of this provider

Right at Home has done everything that they can to help me. I have gotten to know the people. There is always someone in the office. We are on a first name basis. They go out of their way to help me.

June 26, 2017

By Charles V

I am a current client of this provider

Right at Home is courteous. The services from Right at Home have helped with my husband because I feel confident that the caregivers are going to watch out for his well-being.

April 03, 2017

By M. Anderson

I am a past client of this provider

Andrea was always on time, kept me clean and dry. She would make the house was picked up and clean. She was always helpful and willing to please. I really enjoyed her being here.

July 25, 2016

By Joe and Naomi Miller

I am a past client of this provider

We were referred to you by Christian Health Care. Mark the owner was great. We knew the lord was leading us. All the staff at Right At Home were good. Bre and Shelagh were exceptional. I have and will continue to recommend Right At Home.

July 15, 2016

By Arlene Betterman

I am a past client of this provider

Right At Home helped my family by coming to our home 3x a week to provide care for my husband. One of the caregivers came to our home just to get my husband up for breakfast. Thank you, So far everything has been going well, If I need more help I will be contacting them in the up coming months.

June 17, 2016

By Patricia673001

I am a past client of this provider

Patricia B. was wonderful helping us get to our appointments and other places we needed to be. She was happy, friendly, and was very dedicated. We could not have been happier with how we were treated.

April 23, 2016

By SJ5

I am a past client of this provider

I had a caregiver from Right at Home who couldn’t handle my husband to transfer him and dropped him on the floor. After a month and a half, she never got comfortable doing it on her own, and I couldn’t see paying for three hours when I had to be here half the time to help her. They should listen to the client's needs; originally I told them I needed somebody big and strong enough to handle him.

Provider Response

Here at Right at Home of East Valley Phoenix, the safety of your loved ones is our number one concern. We take great pride in our caregivers. All applicants are extensively pre-screened prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence.

In this particular case, we had scheduled two training sessions with the caregiver, SJ5, and the client to make sure that everyone was comfortable with different transfer techniques. Our caregiver on this case has over 10 years of experience providing excellent care to clients and their families. After we arrived for the first of these training sessions, we were told these sessions were unnecessary by SJ5, as our caregiver had arrived early and had already gotten him into the shower. We waited until the client was finished with his shower, where the caregiver was supervised while she performed a stand pivot transfer. The caregiver received one piece of advice from our professional staff and SJ5 said that she felt comfortable with the caregiver’s skill level. After showing up for the second training session, we were informed again by SJ5 that our session was unnecessary as the caregiver had already gotten her husband into his chair with proper technique. We were told twice by SJ5 that our caregiver did the job correctly and that she had no complaints.

This caregiver did work with SJ5’s husband for 2 months. SJ5 did eventually let us know that she would be more comfortable with a male caregiver for her husband. We informed her that we would get a male caregiver right away, as the comfort of our valued clients is important to us. We left the house that morning to start staffing this particular case with a male caregiver. By that afternoon, she had called us to inform us that our services would no longer be needed. SJ5 did inform our staff coordinator that she had no complaints about our female caregiver and that she was more than capable and trained to handle her husband’s care, but she would no longer be needing our services.

If a caregiver is not a right fit for our client’s needs, we make every attempt possible to match them with a caregiver that may fit their needs better. We encourage disgruntled clients to call these issues to our attention, so we can be prompt and attentive in addressing each issue until our clients are satisfied with our own high levels of service. Our goal at Right at Home is to improve the quality of life for those we serve. Right at Home is your trusted homecare provider in the East Valley Phoenix area.

December 30, 2015

By Reviewer25

I am a past client of this provider

Awesome service more than what I asked for .

December 29, 2015

By Lucy Einess

I am a past client of this provider

When I called Right at Home, I was overwhelmed and not sure where to turn for help. Once we had them come I was feeling safer and less overwhelmed. Our caregiver, Becky, was always so willing to help anytime we needed her. She was extremely patient. It was a relief for me to have help in my home with my husband.

December 18, 2015

By Carrie Brown

I am a current client of this provider

I bonded with my caregiver from Right at Home in no time at all. She is well-trained, efficient, very compassionate and caring. She came to me after I'd had a major spinal fusion surgery. I had never replaced her since then. She is a God sent blessing.

December 17, 2015

By Bobbie W.

I am a past client of this provider

Awesome people. They saved me and my family member. Excellent care and co-operation and they were awesome in finding caregivers to match my family's personality and needs. EXCELLENT.

October 27, 2015

By Ed Hoffman

I am a current client of this provider

Great caregiver! They have friendly staff.

June 22, 2015

By Kay Kennedy

I am a friend or relative of a resident

I called Right at Home because I was in need of assistance for my husband a couple of times a week. Now since we use Right Home, I am able to spend 2 days a week out of the house without having to rush home to him. Our caregiver is very conscientious and does a great job. Also, the office staff is always responsive, and our needs have always been met.

June 12, 2015

By NLothGilbertAZ

I am a current client of this provider

After hiring right at home I am feeling less stressed, safer and over all happier. All of the staff members from our caregivers Maxing and Hope to the office staff Raychel have been WONDERFUL. I was extremely stressed before having these wonderful caregivers in my parents homes. Now I know that no matter what comes our way we have the stability and knowledgeable staff with Right At Home.

June 06, 2015

By Linda Halker

I am a past client of this provider

While Right At Home was in our home, we were very relieved. They were helpful and professional. Our caregiver, Lindsey, handled my husband very well. We will be back in the valley in December and will use this company then and every time we visit the valley.

December 27, 2014

By Caring74960350

I am a past client of this provider

I was very happy with the caretaker they provided. I had the same caretaker the entire time. This was important. She was always on time and dependable. She was very competent and was very good with my husband.

October 31, 2014

By Frances & Reisty

I am a past client of this provider

We very much appreciated the timely manner your company accomodated our needs. The staff was professional, pleasant, and very helpful.

June 19, 2014

By Linda94703050

I am a past client of this provider

Everyone in your company that I had contact with were very professiional and caring. My Dad was a very trying person to work with. You never gave up on him! Mark would even stop by and visit when Dad refused to accept help.

January 23, 2014

By Kay20

I am a current client of this provider

Always courteous; were able to provide a qualified caregiver shortly after I contacted them. They are very cooperative with scheduling.

September 27, 2013

By Mary68837850

I am a past client of this provider

My mom likes some of the caregivers at Right at Home. She has really quite excellent ladies, but I have some problems with them. I just felt that some of their caretakers were not experienced or dedicated enough because sometimes nobody would show up and that's not acceptable. One time a caretaker took my mom to the senior center and she forgot to go back and get her. I got a call from the center that mom has been there for a couple of hours already and nobody came to pick her up. I called up their office and they sent somebody to pick her up there. They actually have some personal conflicts with their manager that's why good people were leaving. Every time we have good caregivers, they would end up leaving because they had conflict with the management.

June 25, 2013

By Nancy70256250

I am a current client of this provider

Their workers are always on time. If there is a problem, they always call and get a replacement if necessary. My needs have been met by this company.

June 25, 2013

By Barbara40

I am a current client of this provider

Five stars!! Linda is wonderful with my father!

June 24, 2013

By Carrie6

I am a current client of this provider

Twice in the apst two years Right at Home paired me with a very competent caregiver who provided the skills that I needed to help me cope with three major surgeries. Her experience, patience and cheerfulness were and are, keys to my recovery.

April 30, 2013

By Jill5

I am a current client of this provider

Thank you for all your help with my mom.

April 20, 2013

By Joann B.

I am a current client of this provider

Good providers - on time.

April 20, 2013

By Dan12

I am a current client of this provider

No one is perfect but a few can come close! I have never felt so defeated and alone but mark and his crew gave both of us comfort. Our lives have improved due to their compassion. Their office staff was more than excellent.

See all Home Care reviews (109)

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About Right at Home East Valley Phoenix

rightathome.net

Who is Right at Home Northwest Phoenix?

Right at Home is one of the nation’s leaders in providing in-home care services. Right at Home specializes in home care, facility care and assistance for seniors and disabled adults. Our goal is to keep each client in their familiar surroundings as long as possible improving their quality of life, while maintaining their dignity and respect. We are flexible and do as little as 1 hour per week up to 24 hours per day 7 day a week.

Why home care instead of an independent or assisted community?

Home is where the heart is. Home care is an alternative to moving to an independent or assisted living community. Our homes are familiar and comfortable; they hold many memories of family and with the good times with old friends and neighbors! Home care allows the ability to have “one on one” care on your schedule; this allows you to have personalized care with a caregiver that knows you and what you like. Most of the time, home care can be very cost effective and gives you the ability to stay at home and maintain your quality of life. This also allows you to maintain your privacy, dignity and independence by staying in the place that means the most-HOME.

How do we develop a plan to help my loved one?

From the moment Right at Home receives your phone call, we begin considering the needs for your loved one. When discussing your situation, we will set–up a home assessment to finalize your plan of care and go over our service agreement. When starting service, a staff member does a caregiver introduction along with in-person training for your loved one’s specific needs.

What are some of the services Right at Home provides?

Respite Care for family

Wake up and tuck in assistance

Personal care: Bathing/Hygiene

Incontinence Care/ Toileting

Medication reminders

Light housekeeping & laundry

Meal planning, preparation & clean-up

Transfers & assist with mobility

Exercise routine and reminders

Companionship & conversation

Assist with pet care (dog walking, litter box)

Transportation (Appointment, errands & shopping)

What makes Right at Home stand out?

We offer 1 hour visits up to 24 hour care.

All caregivers are our employees and are fully insured, bonded and screened.

You are not locked into a contract. We have a service agreement that discloses

pricing and what to expect. You may cancel at anytime without penalties.

Family owned

24 hour employee on call, not a phone service

Who will be taking care of Mom and Dad?

We hire caring, kind and compassionate individuals who want to make a difference in the lives of seniors. One of our sayings: “We will not hire an employee unless we would let that employee care for our own parents.” Our caregivers are trained and we provide additional training when special situations come up. Right at Home offers online training, resources, and requires quarterly in-person training. Here are some of our requirements and training for our employees:

Annual National background check

Insured, bonded and covered by work’s compensation

Mandatory Drug Test

CPR & First Aid Certified

Current Tuberculosis skin test

Paid Training (Mandatory quarterly training):

Fall Risk

Safe Transfers (including Hoyer)

Hospice

Bathing

Incontinence

Specialized care:

Parkinson’s

COPD

Diabetes

Dementia/ Alzheimer’s

Are the little things in life becoming hard to do for you or a loved one?

Right at Home provides a helping hand from companionship to personal care. If you are looking for some help, give us a call. We can breakdown what you are looking for to see how in-home care can help you. We offer a FREE in-home assessment to meet yours or your loved one to develop a specialized care plan that way our care team knows exactly what your needs and expectations are. We look forward to hearing from you.

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