
Reviews of Right at Home East Valley Phoenix
Home Care Reviews for Right at Home East Valley Phoenix
December 30, 2020
I am a past client of this provider
December 19, 2020
I am a current client of this provider
December 07, 2020
I am a past client of this provider
November 24, 2020
I am a current client of this provider
November 19, 2020
I am a current client of this provider
October 13, 2020
I am a current client of this provider
October 13, 2020
I am a current client of this provider
October 13, 2020
I am a current client of this provider
March 17, 2020
I am a past client of this provider
March 09, 2020
I am a past client of this provider
February 25, 2020
I am a current client of this provider
February 20, 2020
I am a current client of this provider
January 14, 2020
I am a current client of this provider
December 18, 2019
I am a current client of this provider
December 18, 2019
I am a current client of this provider
December 11, 2019
I am a current client of this provider
November 21, 2019
I am a current client of this provider
November 12, 2019
I am a past client of this provider
October 24, 2019
I am a current client of this provider
October 21, 2019
I am a past client of this provider
October 09, 2019
I am a current client of this provider
September 05, 2019
I am a current client of this provider
September 05, 2019
I am a current client of this provider
September 05, 2019
I am a current client of this provider
September 05, 2019
I am a current client of this provider
August 02, 2019
I am a current client of this provider
August 02, 2019
I am a past client of this provider
July 25, 2019
I am a current client of this provider
July 02, 2019
I am a current client of this provider
July 02, 2019
I am a current client of this provider
June 11, 2019
I am a current client of this provider
June 11, 2019
I am a current client of this provider
May 28, 2019
I am a current client of this provider
May 02, 2019
I am a current client of this provider
April 02, 2019
I am a current client of this provider
April 01, 2019
I am a current client of this provider
March 11, 2019
I am a current client of this provider
March 01, 2019
I am a current client of this provider
February 05, 2019
I am a current client of this provider
February 05, 2019
I am a current client of this provider
October 02, 2018
I am a current client of this provider
October 02, 2018
I am a current client of this provider
September 11, 2018
I am a past client of this provider
July 25, 2018
I am a past client of this provider
July 09, 2018
I am a current client of this provider
July 06, 2018
I am a current client of this provider
June 21, 2018
I am a current client of this provider
June 14, 2018
I am a current client of this provider
June 05, 2018
I am a current client of this provider
April 19, 2018
I am a current client of this provider
March 20, 2018
I am a current client of this provider
January 17, 2018
I am a current client of this provider
December 05, 2017
I am a current client of this provider
November 27, 2017
I am a current client of this provider
November 02, 2017
I am a current client of this provider
October 03, 2017
I am a current client of this provider
October 03, 2017
I am a past client of this provider
September 11, 2017
I am a current client of this provider
September 07, 2017
I am a current client of this provider
September 07, 2017
I am a current client of this provider
August 11, 2017
I am a past client of this provider
August 07, 2017
I am a current client of this provider
August 04, 2017
I am a past client of this provider
August 02, 2017
I am a current client of this provider
August 02, 2017
I am a past client of this provider
July 14, 2017
I am a current client of this provider
July 14, 2017
I am a current client of this provider
July 14, 2017
I am a current client of this provider
June 26, 2017
I am a current client of this provider
June 26, 2017
I am a current client of this provider
June 26, 2017
I am a current client of this provider
April 03, 2017
I am a past client of this provider
July 25, 2016
I am a past client of this provider
July 15, 2016
I am a past client of this provider
June 17, 2016
I am a past client of this provider
April 23, 2016
I am a past client of this provider
Provider Response
Here at Right at Home of East Valley Phoenix, the safety of your loved ones is our number one concern. We take great pride in our caregivers. All applicants are extensively pre-screened prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence.
In this particular case, we had scheduled two training sessions with the caregiver, SJ5, and the client to make sure that everyone was comfortable with different transfer techniques. Our caregiver on this case has over 10 years of experience providing excellent care to clients and their families. After we arrived for the first of these training sessions, we were told these sessions were unnecessary by SJ5, as our caregiver had arrived early and had already gotten him into the shower. We waited until the client was finished with his shower, where the caregiver was supervised while she performed a stand pivot transfer. The caregiver received one piece of advice from our professional staff and SJ5 said that she felt comfortable with the caregiver’s skill level. After showing up for the second training session, we were informed again by SJ5 that our session was unnecessary as the caregiver had already gotten her husband into his chair with proper technique. We were told twice by SJ5 that our caregiver did the job correctly and that she had no complaints.
This caregiver did work with SJ5’s husband for 2 months. SJ5 did eventually let us know that she would be more comfortable with a male caregiver for her husband. We informed her that we would get a male caregiver right away, as the comfort of our valued clients is important to us. We left the house that morning to start staffing this particular case with a male caregiver. By that afternoon, she had called us to inform us that our services would no longer be needed. SJ5 did inform our staff coordinator that she had no complaints about our female caregiver and that she was more than capable and trained to handle her husband’s care, but she would no longer be needing our services.
If a caregiver is not a right fit for our client’s needs, we make every attempt possible to match them with a caregiver that may fit their needs better. We encourage disgruntled clients to call these issues to our attention, so we can be prompt and attentive in addressing each issue until our clients are satisfied with our own high levels of service. Our goal at Right at Home is to improve the quality of life for those we serve. Right at Home is your trusted homecare provider in the East Valley Phoenix area.
December 30, 2015
I am a past client of this provider
December 29, 2015
I am a past client of this provider
December 18, 2015
I am a current client of this provider
December 17, 2015
I am a past client of this provider
October 27, 2015
I am a current client of this provider
June 22, 2015
I am a friend or relative of a resident
June 12, 2015
I am a current client of this provider
June 06, 2015
I am a past client of this provider
December 27, 2014
I am a past client of this provider
October 31, 2014
I am a past client of this provider
June 19, 2014
I am a past client of this provider
January 23, 2014
I am a current client of this provider
September 27, 2013
I am a past client of this provider
June 25, 2013
I am a current client of this provider
June 25, 2013
I am a current client of this provider
June 24, 2013
I am a current client of this provider
April 30, 2013
I am a current client of this provider
April 20, 2013
I am a current client of this provider
April 20, 2013
I am a current client of this provider
About Right at Home East Valley Phoenix
Who is Right at Home Northwest Phoenix?
Right at Home is one of the nation’s leaders in providing in-home care services. Right at Home specializes in home care, facility care and assistance for seniors and disabled adults. Our goal is to keep each client in their familiar surroundings as long as possible improving their quality of life, while maintaining their dignity and respect. We are flexible and do as little as 1 hour per week up to 24 hours per day 7 day a week. Why home care instead of an independent or assisted community? Home is where the heart is. Home care is an alternative to moving to an independent or assisted living community. Our homes are familiar and comfortable; they hold many memories of family and with the good times with old friends and neighbors! Home care allows the ability to have “one on one” care on your schedule; this allows you to have personalized care with a caregiver that knows you and what you like. Most of the time, home care can be very cost effective and gives you the ability to stay at home and maintain your quality of life. This also allows you to maintain your privacy, dignity and independence by staying in the place that means the most-HOME. How do we develop a plan to help my loved one? From the moment Right at Home receives your phone call, we begin considering the needs for your loved one. When discussing your situation, we will set–up a home assessment to finalize your plan of care and go over our service agreement. When starting service, a staff member does a caregiver introduction along with in-person training for your loved one’s specific needs. What are some of the services Right at Home provides?