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Right at Home East Valley Phoenix

832 W. Baseline Rd #16, Mesa, AZ 85210

(480) 582-5081

Verified Partner

4.61

(142 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home East Valley Phoenix in Mesa, Arizona

4.61

(142 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Robert "Bob" V

    4

    December 15, 2023

    I am a current client of this provider

    Everything is the way it is supposed to be. Everybody is usually on time.

    John V_22

    5

    December 6, 2023

    I am a current client of this provider

    I like that they do everything for me. The caregivers treat me well.

    Mark V_3

    5

    November 15, 2023

    I am a current client of this provider

    It gives me an opportunity to get out of the house for a bit. I how the company provides great caregivers who can provide coverage.

    Rodolfo V

    5

    November 15, 2023

    I am a current client of this provider

    When my husband's Parkinson's is very bad, it can be a bit much. I love the fact they provide respite, and they have a good level of being comfortable.

    Arthur V_3

    5

    November 6, 2023

    I am a current client of this provider

    Wednesday and Friday, I look forward to my caregiver assisting me in anything that I have. I look forward to seeing the. He enriches my life. He helps me when I don't want to admit that I need help, and he doesn't make me feel bad for needing help. He encourages me to share with him what's going on. He will try to find some way to help me and make my life better. He's a very good man. This young man goes out of his way to assist me. If the rest of their staff is like him, they make everyone's lives better. I like that they are always on time. They are very dependable. When he's here, he does an excellent job. Right at Home is better than what you expect.

    Priscilla P

    5

    October 20, 2023

    I am a current client of this provider

    The caregiver comes and is by my side. She is so nice and takes me out to get my groceries. The caregiver is so nice and has been so nice to me.

    Robert "Bob" G_2

    5

    October 2, 2023

    I am a current client of this provider

    They are quick to respond, knowledgeable, and resourceful. Right at Home is professional, friendly, and proficient.

    Russell V

    5

    September 22, 2023

    I am a current client of this provider

    The agency has helped me out the most by providing the caregiver. I like this agency because the person who comes in is very helpful and does a lot for me.

    Bobby R_3

    5

    September 8, 2023

    I am a current client of this provider

    I don't have her on the weekends and let me tell you, I miss her. I leave her in the house alone with my husband by herself so I can run errands. I like that the company seems to be right on top of everything. If my girl who comes is sick, they are right on it, trying to get me someone else.

    Derek V_1

    5

    September 8, 2023

    I am a current client of this provider

    I have time for myself. It is respite care for me. They are responsive and have good quality of care.

    Robert V_19

    5

    August 15, 2023

    I am a current client of this provider

    The caregiver helps me live. I like everything about the services.

    Meroe H

    5

    August 7, 2023

    I am a current client of this provider

    I don't drive anymore, and they take me to run errands. I like the fact that they always show up and there has never been a problem with them.

    Mary F_38

    5

    July 10, 2023

    I am a past client of this provider

    They did everything for me that I couldn't do. They sent me two wonderful people that were the best that I could have to care for me.

    Carol B_58

    5

    June 24, 2023

    I am a current client of this provider

    There are things I can't do. They get back to me to make sure everything is okay, and they try to accommodate my needs. I like they work real hard to satisfied your needs, and the people they've sent over so far are very nice.

    Richard V_8

    4

    June 9, 2023

    I am a current client of this provider

    They care physically and emotional for him. I would want them to work on the scheduling.

    Marjorie A_3

    4

    June 9, 2023

    I am a current client of this provider

    The services are really necessary. They could find substitutes for when our caregiver is unable to come.

    Ileane P

    3

    May 5, 2023

    I am a current client of this provider

    They could make referrals to doctors faster. They could refer us to specialists.

    Todd B_5

    5

    April 17, 2023

    I am a current client of this provider

    They have helped the most with her being very sociable with him. I love my caregiver.

    Anonymous_7153

    5

    March 22, 2023

    I am a current client of this provider

    I like that they are providing me coverage when I need it. I like that some of the staff are very nice.

    James V_11

    4

    February 3, 2023

    I am a current client of this provider

    The caregiver has helped out the most with baths and giving him a shave. The agency's staff shows up on time, and they do what they're supposed to.

    Jon V_1

    5

    January 11, 2023

    I am a current client of this provider

    It's making it easier to give him a shower and stuff cleaned up. He is getting cleaned. I like that the agency is quick and understands needs.

    Ruth V_3

    4

    December 16, 2022

    I am a current client of this provider

    They come and help me with things like showers. I am happy with my caregiver.

    Russ W_2

    5

    December 6, 2022

    I am a current client of this provider

    They help the most by doing everything I ask them to. I like that they are very agreeable to anything.

    John H_55

    4

    October 6, 2022

    I am a current client of this provider

    The services are good and the caregiver gets me around to my appointments. I would recommend them I am satisfied.

    Patricia C_24

    5

    September 22, 2022

    I am a current client of this provider

    Companionship for her has given us peace of mind. The caregiver is great, and they have great communication.

    Suzi T

    5

    September 8, 2022

    I am a current client of this provider

    Things are okay. If they reduced the prices, we could have her come and help more. I like the caregiver they assigned to us. We absolutely love her.

    Skip & Sue G

    5

    August 18, 2022

    I am a current client of this provider

    I don't need to live in the place I was anymore. One thing I would tell a friend is they have flexibility.

    Connie E

    5

    August 9, 2022

    I am a current client of this provider

    They send quality aides. They are reliable.

    Anonymous_6338

    2

    August 3, 2022

    I am a current client of this provider

    I want the same person to come each time so I don't have to keep training people. They could be more reliable. In three months I've had five caretakers.

    Provider Response

    Thank you for your comment. We do our best to provide each client with consistency. Unfortunately, when there is a suddenly change in the conditions and the care required is substantially increased, we must use other caregivers to cover the additional hours and tasks. All of our Caregivers are well-trained and strive to provide the best care possible to our clients.

    Kathy W_23

    5

    July 6, 2022

    I am a current client of this provider

    They listen and do what is needed. They are caring.

    Louis V_2

    4

    June 6, 2022

    I am a current client of this provider

    The person that I have is good. He comes every day. I would like them to have replacements when my caregiver can't come.

    Anna Mae W

    5

    May 5, 2022

    I am a current client of this provider

    It is because the caregivers always text me and give me updates. They are dependable and they treat my mother right.

    Douglas V

    5

    April 6, 2022

    I am a current client of this provider

    Their employees are terrific. They are accommodating and assign the right people to come to me. Anytime there is an issue, they are always available.

    Michael V_10

    5

    March 16, 2022

    I am a current client of this provider

    I have a lot of medical issues and they help. I like the people a lot.

    Arthur V_2

    5

    February 15, 2022

    I am a current client of this provider

    It has offloaded my wife so she can do things. I like my caregiver that they send me.

    Wesley V_1

    5

    February 3, 2022

    I am a current client of this provider

    The impact is so great for us. I would tell my friend that they are easy to work with and go above and beyond.

    Susan S_51

    5

    January 21, 2022

    I am a past client of this provider

    They took me to my doctor appointments. They were kind and friendly people. They were supportive of my accident.

    Josephine T_1

    4

    January 20, 2022

    I am a past client of this provider

    The communication was a little awkward sometimes. I like the caregiver that came.

    Elaine T_5

    5

    January 6, 2022

    I am a past client of this provider

    They gave me care with household and getting my meals. I was very pleased with the caregivers.

    Anonymous_5498

    1

    December 17, 2021

    I am a past client of this provider

    The caregivers need to be able to vacuum and change the bed. Right at Home needs to have the caregivers know how to do more housework.

    Provider Response

    Thank you very much for your comments. We are very sorry that our services were not up to your expectations I would like to clarify that we are a Home Care Agency, not a cleaning service. Our Caregivers assist with bathing, dressing, toileting, etc. and any other personal care that is needed in order for an individual to age in place. We do provide some light housekeeping but are by no means a cleaning service. Our apologies if there was a misunderstanding as to the types of services that we provide.

    Anonymous_5473

    4

    December 6, 2021

    I am a current client of this provider

    It's been complicated. I like that they come and show up on time.

    Yupa & Armin H

    5

    November 8, 2021

    I am a past client of this provider

    They helped my wife get the care she needed. They were professional and responsive.

    Noreen D

    5

    October 18, 2021

    I am a current client of this provider

    They take an interest in my mother, helpful, caring. I like the caregiver they provided she helps my mother, is caring, well trained.

    Anonymous_5248

    5

    October 6, 2021

    I am a past client of this provider

    When I had emergency needs I was helped right away. They helped me in unpleasant situations after my surgery and helped clean me up after accidents. I liked the care provider that I had. I liked that if my care provider was sick they could get someone else here quickly.

    Roy E_1

    5

    August 12, 2021

    I am a past client of this provider

    She helps me by giving me the same caregiver every time. I like getting to know her and talking to her. I really like that they are willing to change the care plan to fit my needs.

    Lois Z_2

    5

    July 15, 2021

    I am a past client of this provider

    I had broken my hip, so they were helping me with all the things I couldn't do. They gave me the help I needed.

    Delores B_5

    5

    July 9, 2021

    I am a current client of this provider

    They always meet my expectations in a timely fashion. They do a good job, and they are reliable.

    Ingrid G

    5

    May 11, 2021

    I am a current client of this provider

    They have been very understanding and my coverage has been good. They've been prompt. The people are very professional.

    Arthur "Stormy" V

    5

    May 11, 2021

    I am a past client of this provider

    The most important thing was just to keep him happy. They sent a male over to help as I requested.

    Joseph V_5

    5

    April 29, 2021

    I am a current client of this provider

    My life is involved in so many health problems and they try to address them all, see that I am comfortable. They seem to be knowledgeable in all respects to take care of me. I have been really happy with them.

    Donald B_10

    5

    April 20, 2021

    I am a current client of this provider

    The caregiver has done everything we need her to do. I love our caregiver because she is excellent.

    Robert V_7

    5

    April 8, 2021

    I am a current client of this provider

    They go to my doctor appointments because I can't drive. They're good caretakers, they go above their duty to help.

    Robert A_23

    5

    March 5, 2021

    I am a current client of this provider

    They work hard and act like they really want to help my husband. They come promptly and arrive on time. She works hard while she is here.

    Carmen C_4

    5

    February 23, 2021

    I am a current client of this provider

    Everything has been working out great. I wouldn't be able to work without them. I have already recommended them. When my schedule fluctuates, they work with that so it doesn't become a problem.

    Anonymous_4457

    4

    January 13, 2021

    I am a current client of this provider

    They helped me stay alive. with most of the caregivers. They gave me twelve hour shifts and time and a half for weekend work.

    Donald S_17

    5

    January 7, 2021

    I am a past client of this provider

    They came in and even though he was difficult they cleaned him well. They were kind to him and they took good care of him.

    Joy W_3

    5

    December 30, 2020

    I am a past client of this provider

    They were very friendly and they made me feel comfortable. It was wonderful. I would recommend them. I have improved so since I came home. They were very good. She made sure I kept improving and that I did not go backwards.

    John S

    4

    December 19, 2020

    I am a current client of this provider

    Without them, I would not get out of bed to do anything. They have improved a lot recently. They have improved in the people they send.

    Hulen C

    3

    December 7, 2020

    I am a past client of this provider

    They could have been more consistent with the caregivers. Some of their caregivers were not the best, and there was a lot of turnover. Being ex-military, he likes routine, so he didn't like that they were changing people all the time.

    Arlyn V

    5

    November 24, 2020

    I am a current client of this provider

    There is always room for improvement, but they helped and made it easy to schedule the caregiver. I never seem to know until the last minute that I needed one, and they were easy to work with. They are very easy to work with. It was very easy for me to schedule the neighbor that worked for them and work with them.

    Joan B_10

    5

    October 13, 2020

    I am a current client of this provider

    They have been wonderful with my mother-in-law. That keeps me happy. I like that you could do time frames with limited hours. I could get a two hour slot at a time.

    Mitchell V

    5

    October 13, 2020

    I am a current client of this provider

    They help me since my wife can get things done. It puts me at ease knowing she doesn't have to be here 24 hours a day. The gentleman is very helpful and gives my wife a break, so she can be alone.

    Edric "Rick" V

    5

    October 13, 2020

    I am a current client of this provider

    They exceed what I expected them to do for my husband. They are very personable and listen to you.

    Maxine R_1

    5

    March 17, 2020

    I am a past client of this provider

    It was a very helpful experience. She was at the point where I couldn't bathe her, but they were able to. They came to the home and were friendly.

    Wayne S_4

    5

    March 9, 2020

    I am a past client of this provider

    My husband really had to have me home. There was really nothing they could have done to make things easier. They let me have a few minutes to leave the house for a little bit. They all seem to be very caring.

    Anonymous_3285

    4

    February 25, 2020

    I am a current client of this provider

    They give me showers and help me get up and ready. Maybe getting me some more hours somehow.

    Anonymous_3397

    4

    February 21, 2020

    I am a current client of this provider

    It makes things easier for me. The caregiver is good.

    Audrey G

    5

    January 14, 2020

    I am a current client of this provider

    They help me the most by washing my clothes and doing my grocery shopping. I like the person that comes to take care of me.

    Paula G_6

    5

    December 18, 2019

    I am a current client of this provider

    They help her with her daily care. Sometimes she needs help brushing her hair or taking a bath. Anytime I have a question, they reach out. I like the communication.

    Bob T_1

    5

    December 18, 2019

    I am a current client of this provider

    They take him for walks, and they interact with him. They are contentious. They are on time, they show up, and they meet all of his needs.

    Tod V

    5

    December 11, 2019

    I am a current client of this provider

    They have helped with cleaning and stuff that I can't do. They are a good company, and they have been good to me.

    Craig H_3

    5

    November 21, 2019

    I am a current client of this provider

    They meet the standards that we have. They are very helpful. I like that they have interviews with us and the caregivers so that we can meet them.

    Joan H_11

    5

    October 24, 2019

    I am a current client of this provider

    My mom wants someone to talk to and watch TV with. I even have them eat with her because she likes that. I like that they respond quickly, and most of the people that come, my mom really likes. My mom likes the social part, but I do it to make sure she gets her medications on time.

    Frank V

    3

    October 21, 2019

    I am a past client of this provider

    I have deteriorated discs because of picking up my husband so much. They sent me another lady who said she is only supposed to sit with Frank. I still had to do all the cooking and take care of him and her.

    Lynde V

    5

    October 10, 2019

    I am a current client of this provider

    The basic care of my husband and getting him to go out of the house has increased the value of his life. The employees are very nice, and they come on time. They're really good with my husband as far as getting him to go out and go places. He takes him to his doctor appointments.

    Donald S_10

    5

    September 5, 2019

    I am a current client of this provider

    They do little chores around the house. They've been extremely easy to work with, and my husband really likes his caregiver.

    Loyd I

    4

    September 5, 2019

    I am a current client of this provider

    It's absolutely necessary that we have the services, so they're helpful. I need to work, and I need someone to care for my husband. The agency is having a hard time because we need a lot of hours. They're making it happen, but it's sometimes difficult for them to make it happen.

    Gayla D

    5

    September 5, 2019

    I am a current client of this provider

    Mostly, she gives me my shower. At my age, and with me being blind, it really helps. They are kind and caring.

    Pat H_4

    5

    September 5, 2019

    I am a current client of this provider

    They take me and drive me to the park. I like that they are very personal and caring.

    Frank F_1

    4

    August 3, 2019

    I am a current client of this provider

    They drive me around places, or they go to the store for me. Right at Home is pretty expensive.

    Lynn P_4

    5

    August 2, 2019

    I am a past client of this provider

    They do what I ask them to do. He was a fall risk and has dementia, so they help him exercise and take showers. Even the caregiver that was there would always contact me because I am not there 24 hours a day. They were always there answering questions, and when I had the transition happening, they gave me good suggestions in how to transfer the care.

    John A_3

    4

    July 3, 2019

    I am a current client of this provider

    I have the ability to leave when they are here. It takes a long time to get somebody sometimes. I don't always know a week in advance what we need.

    Miriam Y

    5

    July 2, 2019

    I am a current client of this provider

    The most helpful part has been how I can ask questions and how they have the time to answer them. I would tell a friend that they were reliable and on time.

    Richard V_1

    5

    June 11, 2019

    I am a current client of this provider

    I couldn't get groceries on Thursday afternoon if I was worried about my loved one. They know how to take care of him. They are very knowledgeable. I can call them up about my questions. They provide good caregivers.

    Norma S_1

    5

    May 2, 2019

    I am a current client of this provider

    She gets a bath twice a week. It's something I can't take care of. My mom really likes the gal that comes, but she comes late often. She seems to have something that comes up every time, but my mom is fine with it. They are easy to work with and are honest. They are fair. If we have a problem, they will adjust the price each month. They let us know of anything down the road.

    Patricia S_8

    5

    April 2, 2019

    I am a current client of this provider

    Someone comes and does what I hired them for. They always answer the phone.

    Clyde V

    3

    March 12, 2019

    I am a current client of this provider

    There sin't much more they can do because he is 96 and blind. The caregiver does a good job when she comes and helps out with his needs. They need to improve the communication with their own personnel and clients.

    Anonymous_1641

    4

    March 2, 2019

    I am a current client of this provider

    They help with driving me places. I have done this in the past.

    Mavis P

    5

    February 6, 2019

    I am a current client of this provider

    They make my life better. It's nice to know something may be prepared. I think it depends on the person that is coming to our house, but it makes my life a whole lot easier.

    John V_1

    5

    February 6, 2019

    I am a current client of this provider

    They are courteous, respectful, and obliging. I am very happy with the service and I am happy with their confidence.

    Coleen P

    4

    October 2, 2018

    I am a current client of this provider

    I'm not as tired as I was when I would have to do the work by myself. The people are very capable of pleasing me.

    Bill B_2

    4

    September 11, 2018

    I am a past client of this provider

    They helped because she was in desperate need. It helped her health and cleanliness the most. Some of their staff was sloppy and unclean. They didn't seem to be confident.

    Liz

    5

    July 9, 2018

    I am a current client of this provider

    Right at Home has been fantastic. My husband has dementia and he had to have someone that had an experience with dementia. Also, he is quite heavy and I had to have someone who could transfer him. They worked with me and they have found me a wonderful lady that can do all that. They provide what he needs. He has to have his Depends changed periodically and he has to be moved around. They are here every Wednesday afternoon. They also give him a snack. They have worked with me so well. I'm very happy with our choice.

    Kathleen V

    5

    July 7, 2018

    I am a current client of this provider

    When they come to take care of me, it's very nice. They help with cleaning up around my house. I like that they don't get mad at me when I have issues or other problems.

    Robert V_3

    4

    June 22, 2018

    I am a current client of this provider

    The ones we used to have were really good, they took care of my loved one and talked to him. Sometimes we get good people and sometimes we don't.

    Ronald H

    5

    June 15, 2018

    I am a current client of this provider

    She really helps us out a lot and I don't know what we'd do without her because everything she does I don't have to do. The caregiver that we have does a wonderful job.

    Helen V

    5

    June 5, 2018

    I am a current client of this provider

    It's great for my loved one to have another person to talk to. If there is something I need, they are very helpful.

    Jane C

    5

    April 19, 2018

    I am a current client of this provider

    Yesterday, there was a caregiver here who was fantastic and I know that my loved one wants her back. She was everything that she wanted. She was perfect. They just started the care recently, but the caregivers are not all the same. They do the little things for her and it is nice to find someone who irons clothes anymore.

    Ralph S

    4

    March 21, 2018

    I am a current client of this provider

    The office is very responsive and the caregivers do all we ask them to do in taking care of my father in law. The accompany my father in law, which I couldn't do all the time, so it gave me more freedom in my life.

    Joseph V

    3

    January 18, 2018

    I am a current client of this provider

    The contact with other people is really positive for my husband. I think the thing holding us back from having a big impact is that that the caregiver needs to be a little bit more experienced.

    Louella M

    5

    December 5, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home is very dependable because they show up, and if they do not, they find a replacement. Right at Home makes my life easier because they are doing anything that I ask them to, they take good care of my mom, and make her happy.

    Betty O

    4

    November 28, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home sends good people. Right at Home improves my daily life.

    Robert "Bob" S_1

    5

    November 3, 2017

    I am a current client of this provider

    I would tell others that we have been with Right at Home for three years now, and we have only had a couple of bad caregivers. Right at Home is easy to talk to and they have a very friendly staff. The service provides me with outstanding caregivers at times when I need them most. I feel like the staff at Right at Home really knows me.

    Larry V_1

    5

    October 4, 2017

    I am a current client of this provider

    Right at Home has a great office staff. They are personable and friendly. When I ask questions, they seem to know what they're talking about. The caregiver is quite competent and helps my loved one with his ADLs.

    Gregory P_1

    5

    October 4, 2017

    I am a past client of this provider

    Right at Home came through when I really needed them, and they provided quality people. I was unable to take care of my son for a short amount of time, and the caregivers were there for me.

    William V

    4

    September 12, 2017

    I am a current client of this provider

    The services provided my husband by Right at Home have made a great impact.

    Eugene and Iona A

    5

    September 7, 2017

    I am a current client of this provider

    We are a thousand percent satisfied with the caregiver from Right at Home. Right at Home is very efficient, professional, and compassionate. Right at Home has made life easier for me by allowing me to know that my caregiver is here, and I don't have to tell her the things that need to be done. She's been a breath of pleasure.

    Ricky V

    5

    September 7, 2017

    I am a current client of this provider

    Right at Home was kind of bumpy at first, but now I have my caregiver. The caregiver helps me with everything I need around the house.

    Ken and Ann M

    3

    August 12, 2017

    I am a past client of this provider

    I would tell a friend that Right at Home is very professional. The services were fine. We just didn't have too much for the caregiver to do.

    Michael J_1

    5

    August 7, 2017

    I am a current client of this provider

    Right at Home provides good caregivers, and if I don't like them they will change them. Right at Home makes life easier for me by providing companionship for me.

    Myrna D

    5

    August 5, 2017

    I am a past client of this provider

    I was very happy with the caregiver I had. She came right in and helped me with whatever I needed. I couldn't take a shower unless I had someone to help me.

    Joan A_1

    5

    August 2, 2017

    I am a current client of this provider

    So far, I have nothing but good things to say about Right at Home. Right at Home helps make life easier for me by always making sure that I am comfortable.

    Dennis G_5

    5

    August 2, 2017

    I am a past client of this provider

    I would definitely recommend Right at Home to others. They were a good company just overall. The client was able to stay in his house because of the caregivers. They bathed him and walked with him. They made sure he received his medications and things like that.

    Joe B

    4

    July 14, 2017

    I am a current client of this provider

    Right at Home has been as responsive as they can to my requests for various caregivers. We really do like their last choice in a caregiver. The services help me out with the care and affords me the ability to get away as well.

    Gene B

    4

    July 14, 2017

    I am a current client of this provider

    Right at Home does a good job and they come right to my home. Right at Home helps me with whatever my needs are at the time.

    Robert V_2

    5

    July 14, 2017

    I am a current client of this provider

    The caregivers from Right at Home are punctual and well-trained. They have good personalities and are nice people. I couldn't get around or do much without the caregivers from Right at Home. They help me work towards my independence.

    Michael S_2

    4

    June 26, 2017

    I am a current client of this provider

    Right at Home is pretty good and I like their staff, but their communication is very poor.

    Jack V

    5

    June 26, 2017

    I am a current client of this provider

    Right at Home has done everything that they can to help me. I have gotten to know the people. There is always someone in the office. We are on a first name basis. They go out of their way to help me.

    Charles V

    5

    June 26, 2017

    I am a current client of this provider

    Right at Home is courteous. The services from Right at Home have helped with my husband because I feel confident that the caregivers are going to watch out for his well-being.

    M. Anderson

    5

    April 3, 2017

    I am a past client of this provider

    Andrea was always on time, kept me clean and dry. She would make the house was picked up and clean. She was always helpful and willing to please. I really enjoyed her being here.

    Joe and Naomi Miller

    5

    July 25, 2016

    I am a past client of this provider

    We were referred to you by Christian Health Care. Mark the owner was great. We knew the lord was leading us. All the staff at Right At Home were good. Bre and Shelagh were exceptional. I have and will continue to recommend Right At Home.

    Arlene Betterman

    5

    July 15, 2016

    I am a past client of this provider

    Right At Home helped my family by coming to our home 3x a week to provide care for my husband. One of the caregivers came to our home just to get my husband up for breakfast. Thank you, So far everything has been going well, If I need more help I will be contacting them in the up coming months.

    Patricia673001

    5

    June 17, 2016

    I am a past client of this provider

    Patricia B. was wonderful helping us get to our appointments and other places we needed to be. She was happy, friendly, and was very dedicated. We could not have been happier with how we were treated.

    SJ5

    2

    April 23, 2016

    I am a past client of this provider

    I had a caregiver from Right at Home who couldn’t handle my husband to transfer him and dropped him on the floor. After a month and a half, she never got comfortable doing it on her own, and I couldn’t see paying for three hours when I had to be here half the time to help her. They should listen to the client's needs; originally I told them I needed somebody big and strong enough to handle him.

    Provider Response

    Here at Right at Home of East Valley Phoenix, the safety of your loved ones is our number one concern. We take great pride in our caregivers. All applicants are extensively pre-screened prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence.

    In this particular case, we had scheduled two training sessions with the caregiver, SJ5, and the client to make sure that everyone was comfortable with different transfer techniques. Our caregiver on this case has over 10 years of experience providing excellent care to clients and their families. After we arrived for the first of these training sessions, we were told these sessions were unnecessary by SJ5, as our caregiver had arrived early and had already gotten him into the shower. We waited until the client was finished with his shower, where the caregiver was supervised while she performed a stand pivot transfer. The caregiver received one piece of advice from our professional staff and SJ5 said that she felt comfortable with the caregiver’s skill level. After showing up for the second training session, we were informed again by SJ5 that our session was unnecessary as the caregiver had already gotten her husband into his chair with proper technique. We were told twice by SJ5 that our caregiver did the job correctly and that she had no complaints.

    This caregiver did work with SJ5’s husband for 2 months. SJ5 did eventually let us know that she would be more comfortable with a male caregiver for her husband. We informed her that we would get a male caregiver right away, as the comfort of our valued clients is important to us. We left the house that morning to start staffing this particular case with a male caregiver. By that afternoon, she had called us to inform us that our services would no longer be needed. SJ5 did inform our staff coordinator that she had no complaints about our female caregiver and that she was more than capable and trained to handle her husband’s care, but she would no longer be needing our services.

    If a caregiver is not a right fit for our client’s needs, we make every attempt possible to match them with a caregiver that may fit their needs better. We encourage disgruntled clients to call these issues to our attention, so we can be prompt and attentive in addressing each issue until our clients are satisfied with our own high levels of service. Our goal at Right at Home is to improve the quality of life for those we serve. Right at Home is your trusted homecare provider in the East Valley Phoenix area.

    Reviewer25

    5

    December 31, 2015

    I am a past client of this provider

    Awesome service more than what I asked for .

    Lucy Einess

    5

    December 30, 2015

    I am a past client of this provider

    When I called Right at Home, I was overwhelmed and not sure where to turn for help. Once we had them come I was feeling safer and less overwhelmed. Our caregiver, Becky, was always so willing to help anytime we needed her. She was extremely patient. It was a relief for me to have help in my home with my husband.

    Carrie Brown

    5

    December 19, 2015

    I am a current client of this provider

    I bonded with my caregiver from Right at Home in no time at all. She is well-trained, efficient, very compassionate and caring. She came to me after I'd had a major spinal fusion surgery. I had never replaced her since then. She is a God sent blessing.

    Bobbie W.

    5

    December 18, 2015

    I am a past client of this provider

    Awesome people. They saved me and my family member. Excellent care and co-operation and they were awesome in finding caregivers to match my family's personality and needs. EXCELLENT.

    Ed Hoffman

    5

    October 28, 2015

    I am a current client of this provider

    Great caregiver! They have friendly staff.

    Kay Kennedy

    4

    June 22, 2015

    I am a friend or relative of a resident

    I called Right at Home because I was in need of assistance for my husband a couple of times a week. Now since we use Right Home, I am able to spend 2 days a week out of the house without having to rush home to him. Our caregiver is very conscientious and does a great job. Also, the office staff is always responsive, and our needs have always been met.

    NLothGilbertAZ

    5

    June 12, 2015

    I am a current client of this provider

    After hiring right at home I am feeling less stressed, safer and over all happier. All of the staff members from our caregivers Maxing and Hope to the office staff Raychel have been WONDERFUL. I was extremely stressed before having these wonderful caregivers in my parents homes. Now I know that no matter what comes our way we have the stability and knowledgeable staff with Right At Home.

    Linda Halker

    5

    June 6, 2015

    I am a past client of this provider

    While Right At Home was in our home, we were very relieved. They were helpful and professional. Our caregiver, Lindsey, handled my husband very well. We will be back in the valley in December and will use this company then and every time we visit the valley.

    Caring74960350

    5

    December 27, 2014

    I am a past client of this provider

    I was very happy with the caretaker they provided. I had the same caretaker the entire time. This was important. She was always on time and dependable. She was very competent and was very good with my husband.

    Frances & Reisty

    4

    October 31, 2014

    I am a past client of this provider

    We very much appreciated the timely manner your company accomodated our needs. The staff was professional, pleasant, and very helpful.

    Linda94703050

    5

    June 19, 2014

    I am a past client of this provider

    Everyone in your company that I had contact with were very professiional and caring. My Dad was a very trying person to work with. You never gave up on him! Mark would even stop by and visit when Dad refused to accept help.

    Kay20

    4

    January 23, 2014

    I am a current client of this provider

    Always courteous; were able to provide a qualified caregiver shortly after I contacted them. They are very cooperative with scheduling.

    Mary68837850

    3

    September 27, 2013

    I am a past client of this provider

    My mom likes some of the caregivers at Right at Home. She has really quite excellent ladies, but I have some problems with them. I just felt that some of their caretakers were not experienced or dedicated enough because sometimes nobody would show up and that's not acceptable. One time a caretaker took my mom to the senior center and she forgot to go back and get her. I got a call from the center that mom has been there for a couple of hours already and nobody came to pick her up. I called up their office and they sent somebody to pick her up there. They actually have some personal conflicts with their manager that's why good people were leaving. Every time we have good caregivers, they would end up leaving because they had conflict with the management.

    Nancy70256250

    4

    June 25, 2013

    I am a current client of this provider

    Their workers are always on time. If there is a problem, they always call and get a replacement if necessary. My needs have been met by this company.

    Barbara40

    5

    June 25, 2013

    I am a current client of this provider

    Five stars!! Linda is wonderful with my father!

    Carrie6

    5

    June 24, 2013

    I am a current client of this provider

    Twice in the apst two years Right at Home paired me with a very competent caregiver who provided the skills that I needed to help me cope with three major surgeries. Her experience, patience and cheerfulness were and are, keys to my recovery.

    Jill5

    5

    April 30, 2013

    I am a current client of this provider

    Thank you for all your help with my mom.

    Dan12

    5

    April 21, 2013

    I am a current client of this provider

    No one is perfect but a few can come close! I have never felt so defeated and alone but mark and his crew gave both of us comfort. Our lives have improved due to their compassion. Their office staff was more than excellent.

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    About Right at Home East Valley Phoenix in Mesa, Arizona

    Who is Right at Home Northwest Phoenix?

    Right at Home is one of the nation’s leaders in providing in-home care services. Right at Home specializes in home care, facility care and assistance for seniors and disabled adults. Our goal is to keep each client in their familiar surroundings as long as possible improving their quality of life, while maintaining their dignity and respect. We are flexible and do as little as 1 hour per week up to 24 hours per day 7 day a week.

    Why home care instead of an independent or assisted community?

    Home is where the heart is. Home care is an alternative to moving to an independent or assisted living community. Our homes are familiar and comfortable; they hold many memories of family and with the good times with old friends and neighbors! Home care allows the ability to have “one on one” care on your schedule; this allows you to have personalized care with a caregiver that knows you and what you like. Most of the time, home care can be very cost effective and gives you the ability to stay at home and maintain your quality of life. This also allows you to maintain your privacy, dignity and independence by staying in the place that means the most-HOME.

    How do we develop a plan to help my loved one?

    From the moment Right at Home receives your phone call, we begin considering the needs for your loved one. When discussing your situation, we will set–up a home assessment to finalize your plan of care and go over our service agreement. When starting service, a staff member does a caregiver introduction along with in-person training for your loved one’s specific needs.

    What are some of the services Right at Home provides?

    • Respite Care for family
    • Wake up and tuck in assistance
    • Personal care: Bathing/Hygiene
    • Incontinence Care/ Toileting
    • Medication reminders
    • Light housekeeping & laundry
    • Meal planning, preparation & clean-up
    • Transfers & assist with mobility
    • Exercise routine and reminders
    • Companionship & conversation
    • Assist with pet care (dog walking, litter box)
    • Transportation (Appointment, errands & shopping)

    What makes Right at Home stand out?

    • We offer 1 hour visits up to 24 hour care.
    • All caregivers are our employees and are fully insured, bonded and screened.
    • You are not locked into a contract. We have a service agreement that discloses
    pricing and what to expect. You may cancel at anytime without penalties.
    • Family owned
    • 24 hour employee on call, not a phone service

    Who will be taking care of Mom and Dad?

    We hire caring, kind and compassionate individuals who want to make a difference in the lives of seniors. One of our sayings: “We will not hire an employee unless we would let that employee care for our own parents.” Our caregivers are trained and we provide additional training when special situations come up. Right at Home offers online training, resources, and requires quarterly in-person training. Here are some of our requirements and training for our employees:

    • Annual National background check
    • Insured, bonded and covered by work’s compensation
    • Mandatory Drug Test
    • CPR & First Aid Certified
    • Current Tuberculosis skin test

    Paid Training (Mandatory quarterly training):

    • Fall Risk
    • Safe Transfers (including Hoyer)
    • Hospice
    • Bathing
    • Incontinence

    Specialized care:

    • Parkinson’s
    • COPD
    • Diabetes
    • Dementia/ Alzheimer’s

    Are the little things in life becoming hard to do for you or a loved one?

    Right at Home provides a helping hand from companionship to personal care. If you are looking for some help, give us a call. We can breakdown what you are looking for to see how in-home care can help you. We offer a FREE in-home assessment to meet yours or your loved one to develop a specialized care plan that way our care team knows exactly what your needs and expectations are. We look forward to hearing from you.

    Visit Website

    Map of Right at Home East Valley Phoenix

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