I toured Brookdale Clarksville. The people were really nice. The facility looked like it was updated, and it looked like they care. They were really nice. They were up-to-date, and they told me everything I want to know. The staff was really good. The upkeep was very good. I saw nothing out of place. It looked like a nice place to live. It was accessible and easy to get to.
Brookdale Clarksville
Offers Memory Care
10 Reviews
2183 Memorial Drive, Clarksville, TN 37043
Call
(800) 385-2527
Reviews of Brookdale Clarksville
Memory Care Reviews for Brookdale Clarksville
August 19, 2021
I visited this facility
August 07, 2021
I am a friend or relative of a current/past resident
We moved my mom into Brookdale Clarksville, and we've been very satisfied with everything. They have been very attentive to my mom, and they have communicated well with us. I don't have any complaints. The room is nice too.
They have group activities every day. They have a schedule, and they have a person that's in charge of activities there. Unfortunately, my mom does not want to participate in a lot of things. If people want to participate, they can have hands on activities for them. They have people that come in and do music. They have an activity schedule every day, but like I said, my mom is not one that really wants to participate.
The dining area is nice, and the food seems fine. My mom is not eating well right now, but that's not because of the food. This is because she's choosing not to eat; probably partly because of her dementia, and she's 90.
My mother does not participate in activities, but every day there's a schedule posted of what's going to happen and at what time. They have something planned every day. We can't go in the dining room and eat with her, but sometimes we're allowed to bring in food if she wants something special. They have a special dining room; where if your family brings in food, you can go and eat.
April 21, 2021
I visited this facility
Brookdale Clarksville is really good and just amazing. The facility looks like a resort. Put anything you can imagine to entertain the residents, and they pretty much have it. I was there at mealtime, and it smelled so heavenly that I wanted to eat it.
I liked how they were set up for lower function and higher-functioning dementia patients. I loved that. They also have a large courtyard that they can go in and out as they please, and I thought that was really good. They looked like they had plenty of staff and I liked how happy and satisfied the residents were when I looked into their faces. They looked like they were in a club when I came in. They spoke to me and were really happy to see me. I wanted to put my dad there, it's just that it's too far.
The room was so nice there too. The lady, Marie, was like a family friend because she helped and walked me through all of these, and I recommend her to anybody. I feel terrible not putting him there, because she's helped me so much.
June 22, 2020
I visited this facility
Brookdale Clarksville was super nice. The lady who attended to me was extremely nice. However, the place was kind of dark, and there were not a lot of activities. They had a movie room and an activities room, but I didn't remember seeing a lot of the residents. The place itself was pretty nice, but it was kind of dark.
January 18, 2019
I am a friend or relative of a current/past resident
Brookdale Clarksville was not what they made it to look like. It's a nice-looking facility. The staff was good, but the services were unacceptable. They weren't doing proper checks on my dad when they told me that they would. The hygiene and cleanliness were poor, and the food was horrible. They should stay true to their word as far as what services they would provide and can do better cleaning. They had singing and playing trivia questions for activities.
Provider Response
We appreciate you sharing your feedback. The safety and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
August 01, 2018
I am a friend or relative of a current/past resident
The staff at Brookdale Clarksville is good. Their dining room is pretty big and nice. They do things like outings, they do memory care games on big screens where people can answer questions, and they do all kinds of stuff like that. Their facilities are pretty good. The cost is a little high, but I guess that's to be expected.
March 30, 2017
I visited this facility
Brookdale Clarksville was Mom’s #1 choice. The cost was broken down by amount of aid that the person uses, and they cannot give you that cost factor until they do a complete interview. The other thing was they would not allow us to paint the room and charge a whole lot more for a certain number of drugs and administration. If you took it all under consideration, the cost was going to be a lot more. As far as the facility itself, my mother really likes it because it is classy. She is a very classy person, and that was her preference. If you are going in there as an independent living, then this should be your first choice. If you were going in as an assisted living, then you have to weigh the costs.
July 06, 2015
I visited this facility
Brookdale Clarksville community was more geared for patients that had Alzheimer's. They were there when I needed them, but my dad wasn't really at that stage yet. The staff in Sterling House was helpful. They were very good, kind, and terrific in showing me around. The rooms were all clean, but it wasn't just the facility my dad needed. I knew that they had a lot of activities there. They also had a fine security, which was important for memory care units.
July 23, 2012
I am a friend or relative of a resident
They were very nice, for the most part, but seemed always to be on edge and didn't allow any of the people to interact with each other. I understand their worry that they would harm each other but the people there were so sad. When I came to visit, I ended up actually visiting with more people then just my relative because it looked like they hadn't gotten a visitor or seen a friendly face except those of the doctors.
July 11, 2011
Other
Upon arriving at the Sterling House, I was greeted by friendly staff. The atmosphere was welcoming and it felt very much like walking into a good friend's house. The Facility is on the smaller side, only room for about 100 people but the clients get intimate and personalized assistance. At the Sterling House, residents can socialize and go out for activities in the community. Staff also help create and specialize plans tailored for the residents specific needs. Each resident gets their own room in an apartment like setting. Staff are on duty 24 hours a day and 7 days a week to help with activities of daily living if need be. The Sterling House is a great place to call home.
Questions about Brookdale Clarksville
What ongoing training does the staff receive in dementia care?
We require all associates to have monthly dementia training on topics required per TN State regulations.
How many staffers are on duty in the daytime and overnight?
We staff according to the Service Alignment benchmark which is based on the care plans for individual resident needs.
What programs or activities does Brookdale Clarksville offer to keep residents engaged? How does the staff engage residents' long-term memories?
We offer 7 day a week programming and Resident Care Associates also have time to lead programs in small cluster groups for more of a small quaint setting.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Health and Wellness Coordinators assess their care plans every 180 days or change in condition.
What techniques does Brookdale Clarksville use to support memory care residents during mealtimes?
All hands on deck during all meal times. This is includes all management team to ensure they experience a positive dining experience. Those that need to be assisted with feeding, we use the hand over hand feeding technique to ensure their dignity.
How does Brookdale Clarksville keep residents' families informed about their loved ones' health?
We complete Family connection calls to touch base each month with families and nurses call and speak to families with any changes in conditions or physician orders.
Describe the neighborhood around Brookdale Clarksville. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in a business district
Is Brookdale Clarksville affiliated with a hospital if more care is needed?
We are not affiliated with a hospital, we refer to the local hospitals and work their social workers.
Services and Amenities of Brookdale Clarksville
Dining options
- In Room Kitchenette
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
- Spa
Cleaning services
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Nurse On Staff: Onsite 24/7
Guest services
- Guests At Mealtime
Languages
- English
- German
- Spanish
General
- Minimum Age: 65
Licenses
- State Licenses: 00000047
About Brookdale Clarksville
At Brookdale Clarksville we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.
We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Clarksville are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.
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