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Avantara Saint Cloud

302 St Cloud Street, Rapid City, SD 57701

(855) 944-5257 (Caring Family Advisor™)

2.0

(2 reviews)

Offers Nursing Homes

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Reviews of Avantara Saint Cloud in Rapid City, South Dakota

2.0

(2 reviews)

    Visitor123228650

    3

    April 14, 2016

    I visited this facility

    I was not impressed with Golden Living Center - Bella Vista because it seemed kind of old and run down. It looked like they were pretty well staffed because I saw a number of people who seemed trained for memory care. I was quite impressed with the staff.

    Provider Response

    Thank you for taking time to share your experience. We have shared your review with our team.

    Sunnyskies

    1

    March 19, 2014

    I visited this facility

    Do not put your loved one in this home! They seem nice and only a handful of nurses really do their job there.Others I seen have taken short cuts. Being a former nurse I understand what it takes to work with Alzheimer's /dementia patients. This place is always short staffed, the nurses seem to argue with each other about who's doing what or what should have been done. I have heard a certain nurse in particular discuss resident information in front of visitors. Another disturbing thing was while in the diningroom the head nutrition woman was telling a rather colorful story to another employee I even heard her cuss several times. The management is lacking in all areas and seems to blame a lot of problems on their nurses instead of taking control and finding balance. I will say however the psychical therapy department managed by a different company but in the same building, is amazing. Not only are they caring they work with family members of the residents care. My final thought about this place is I would rather take care of my family member myself or hire a private nurse to come into the home.

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    Services and Amenities of Avantara Saint Cloud in Rapid City, South Dakota

    General

    • Resident Capacity: 62

    Medicare

    • Health

      1.0

    • Overall

      1.0

    • Quality

      3.0

    • Staff

      3.0

    Medicare Provider Number: 435060
      Ownership Type: For profit - Limited Liability company
      Rating Date: 9/1/2023

    About Avantara Saint Cloud in Rapid City, South Dakota

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