Spring Hills Middletown

Offers Assisted Living and Memory Care

16 Reviews
3851 Towne Blvd, Franklin, OH 45005
Call (800) 385-2527
Spring Hills Middletown (800) 385-2527

Reviews of Spring Hills Middletown

16 Reviews Write a review
Food
(3 Reviews)
Staff
(5 Reviews)
Facility
(4 Reviews)
Activities
(3 Reviews)
Value
(4 Reviews)

Assisted Living Reviews for Spring Hills Middletown

March 30, 2016

By Phyllis Anderon

I am a friend or relative of a resident

So far my husband is taken care of and is content. It's a nice clean place. Very friendly. Everyone is very nice to me and my husband who is in the memory care center.

Provider Response

Thank you for your review. We appreciate your feedback Phyllis.

October 27, 2014

By 2004exteach

I am a friend or relative of resident

My mother-in-law resided at Spring Hills for about 1 1/2 years. The facility was always clean and very "homelike." The staff provided excellent care and attention to Jeannette. She was always treated kindly and with dignity. Jeannette blossomed through interaction with the other residents and the staff members. My husband and I always felt welcome when we visited. The staff members were always very caring and treated us like their own family. The quality of the food was unbelievable. The food was like that from a gourmet restaurant. My husband and I have decide that this is the facility in which we want to live when we need assisted living or memory care. Spring Hills surpasses all other facilities.

Provider Response

Thank you for your review of Spring Hills Middletown. Our team works hard to exceed your expectations. We truly appreciate your kind words and positive feedback.

September 18, 2014

By care7542

I am a friend or relative of resident

My father is a new resident to Spring Hills. I was nervous about moving him from home into an assisted living facility. He is doing so well now. I wish I would have considered this option sooner. He has really come to life. He is really social and participates in all the great activities. He has quickly made friends with the other residents and the staff. The staff genuinely cares about the residents and makes them feel special. I can’t begin to say enough good things about this place. My father now refers to this place as his home. They will need to quickly add on because I will continue to sing their praises every chance I get. The staff there have been truly wonderful for this transition. I am truly grateful for all they have done. If you are nervous about considering this as an option for loved one, these people are very genuine. I highly recommend this property!

Provider Response

Thank you for your recommendation and positive review. We truly appreciate it.

July 22, 2014

By Jeff24

I am a friend or relative of a resident

Overall, I think Spring Hills is very good. I think the staff is good. At times, it appears that they're a little understaffed. The rooms are very nice. They have several different layouts for their rooms. My parents were, at first, living there together. and they had a 3-room apartment. Dad became a bit worse with his Alzheimer's and had to go into the mental care facility there, and so he has his own room, and mom moved to a smaller one. She has 2 rooms now. They're both still there. They're just living in separate rooms. What I like most about it is that the environment is very nice.

Provider Response

Thank you for your response. We appreciate your positive feedback.

May 29, 2014

By Caring84911750

I am a friend or relative of a resident

Spring Hills Middletown was very clean, and the people there were very friendly and helpful. Those were the things that helped me decide on this community for my husband. It is beautiful place. They don't have the appeal of a nursing home. It is more like a home. My husband has his own room, and it opens to a courtyard, where he can be out without eloping. The building is around the courtyard, so there is no way out. That's important to me because when he was home, I had a hard time with keeping him inside. He is in their memory care, and he is very limited in what he can do, but they do have activities, like puzzles for them. The activity director is very good. They have a man that comes in and plays the guitar and sings. They also take them on little outings. Of course, they have to have assistance with that kind of thing. They take them to a farm and just let them look at the animals. Overall, there is plenty to do. My husband enjoys that, even though he is very limited in what he can do; he is kept busy there. He said that he likes this place, and he thanked me for arranging this for him. That was great!

Provider Response

Thank you for the time you took to leave this review. We appreciate your kind words and your detailed feedback.

July 30, 2013

By Marcia7

I am a friend or relative of a resident

The people at Spring Hills are taking good care of my mother. The staff members are very helpful and very sweet. I really like them. They have an Alzheimer's unit. My mother has dementia or Alzheimer's and they have a facility just for that, which we really like. She has a room there and she has settled in. They have a lot of activities. They have music and cooking activities. It is a very attractive facility and my mom seems happy there. I would recommend this facility to others.

Provider Response

Thank you for your recommendation and positive review. We truly appreciate it.

February 28, 2013

By EJ

I am a past client of this provider

I was very impressed with Spring Hills Middletown. We found this place for my mother-in-law. She was in the assisted living until she passed away. They were very good to her and we were very satisfied with it. She had a choice of several different rooms. Her room was overlooking an enclosed courtyard. It was very clean. There's a cafeteria where she would go down to eat. Sometimes they bring the food to her room. They would always follow up all her medications. It's an excellent place and we were very happy with it.

Provider Response

Thank you for your positive review. We truly appreciate your detailed feedback.

December 11, 2012

By zipfroscoe

I am a friend or relative of a resident

My mother is a current resident of Springhills Assisted Living and Memory Care Center. My mother who has been in wonderful health had a accident several months ago. I realized she could no longer live on her own and I did not have the appropriate accommodations for her in my home. Kit and her team made my mother's transition from living on her own in Cleveland, Ohio for all of her almost 89 years comfortable and seamless. During my mother's subsequent hospitalization at The Atrium, the staff remained in touch with us, caring, supportive, and available to us. I cannot imagine a more comfortable and home like facility with a team who cares for their patients as if they are truly family. The facility is warm and cozy, clean, and above all welcoming. Thank you to everyone who has helped us through a most difficult and challenging time. Cheryle E. Zipf

Provider Response

Thank you for you detailed review. We appreciate your positive feedback.

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Questions about Spring Hills Middletown

What ongoing training does the staff receive in dementia care?

Annual ongoing training includes a minimum of 6 hours of training on Alzheimer's Disease and related dementias.

Describe the overall population of assisted living residents at Spring Hills Middletown. What is their average age? What are their favorite things to do?

Minimum age is 62 years old. The average age is 85 years. Residents love to do crafts, puzzles, bingo, and entertainers. Weekly outings for meals, shopping.

What programs or activities does Spring Hills Middletown offer to enrich residents' well-being?

Many opportunities to participate in stimulating activities and programs. Resident committees established for each department to allow resident input into community programs.

What places are near Spring Hills Middletown or within walking distance for assisted living residents to enjoy?

Many restaurants, shopping sites, and a movie theater within a 1/2-mile radius of the community.

What transportation services does Spring Hills Middletown offer to assisted living residents?

Transportation services to medical appointment two days per week. Transportation to recreational outings.

What makes the chef or dining program at Spring Hills Middletown exceptional? What kind of menu can assisted living residents expect?

The restaurant-style dining services offers an extensive menu that includes several appetizers, 14 entree's, and various desserts. The menu changes weekly. Optional choices available each day.

What safety features or security measures does Spring Hills Middletown offer to assisted living residents?

Nurse call cords and/or pendants assigned to each resident. All doors are alarmed and monitored by cameras. Front doors are locked at dusk for further security. Secured memory care unit is available for residents at risk of wandering outdoors unattended.

How does Spring Hills Middletown keep residents' families informed about their loved ones?

Our SMILE program is an interactive website & email communication process that allows family members to monitor individual resident activity participation, review menu offerings, and see resident activity photos. An activity "history" to be completed by family helps staff understand residents preferred recreational programs. The email system provides two-way communication between families and activity staff.

What is the care staff-to-resident ratio at Spring Hills Middletown during daytime and nighttime hours?

We have a 1:20 staff ratio in assisted living during the day evening hours. On night shift the staff ratio for the house is around 1:22.

If Spring Hills Middletown accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Personal pets are not permitted to live in our apartments but, are welcome to visit. The recreational services department provides pet therapy with visiting animals frequently throughout the month.

What ongoing senior care training does the staff receive?

All staff are required to complete a minimum of 12-hours of ongoing senior care training annually. This training includes a minimum of 6 hours of training on Alzheimer's Disease and related dementias.

How many staffers are on duty in the daytime and overnight?

The memory care ratio is 1:8 on day and evening shifts. The ratio is 1:16 on the night shift.

What safety features or security measures does Spring Hills Middletown provide to protect residents who wander?

Residents who exhibit wandering/elopement behavior are not permitted to reside in AL. We do have a secure memory care unit to meet the needs of wandering residents.

What programs or activities does Spring Hills Middletown offer to keep residents engaged? How does the staff engage residents' long-term memories?

Spring Hills Middletown provides an extensive calendar of recreational programs designed to engage and stimulate residents with memory impairment. This includes a modified version of all activities offered in AL; including, entertainment and outings.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The Director of Resident Care assesses each resident for health and cognition needs prior to admission and, minimally, every six months thereafter. More frequent assessment may be triggered by significant changes in health status.

What techniques does Spring Hills Middletown use to support memory care residents during mealtimes?

Staff are present during all mealtimes to ensure adequacy of consumption, up to and including hand feeding. Finger foods are available for residents who find it difficult to stay seated during meals. Specially selected dinnerware supports intake by minimizing changes in visual perception.

How does Spring Hills Middletown keep residents' families informed about their loved ones' health?

Our SMILE program is an interactive website & email communication process that allows family members to monitor individual resident activity participation, review menu offerings, and see resident activity photos. An activity "history" to be completed by family helps staff understand residents preferred recreational programs. The email system provides two-way communication between families and activity staff.

Describe the neighborhood around Spring Hills Middletown. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Spring Hills Middletown is surrounded by both residential neighborhoods and local businesses. This offers us the opportunity to be a community partner; sharing services, activities, and programs to enhance the lives of our residents.

Costs for Spring Hills Middletown

Cost of Assisted Living

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Cost of Memory Care

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Photos of Spring Hills Middletown


Services and Amenities of Spring Hills Middletown

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Diet

  • Diabetic
  • Vegetarian

Languages

  • English

General

  • Minimum Age: 50
  • Pets: Yes

Range of services

  • Physical Therapy

Licenses

  • State Licenses: 2287R

Costs

  • Assisted Living Starting At: $3100/month
  • Memory Care Starting At: $4600/month

  • About Spring Hills Middletown

    We want you to be at ease at Spring Hills Middletown. That's why we offer a myriad of services and amenities to give you not only the comforts of home — but peace of mind, knowing that you have premier staff on-site 24 hours a day 7 days a week, assuring that the highest levels of senior care available in Franklin, OH are at your fingertips.

    From daily activities, organized outings, nutritional meals, a variety of exercise programs and much more — Spring Hills Middletown is here to provide you the finest senior living community in Franklin, OH. Our programs are individually designed for each senior assisted living options.

    Come for a visit, stay for a lifetime! Spring Hills Middletown. Middletown, Ohio, in the middle of the Cincinnati/Dayton metro area, is a good spot to call home for a few days or forever. Located near Interstate 75 in Butler and Warren counties, Middletown adjoins the Great Miami River and borders the towns of Franklin, Monroe, Trenton, and Liberty and Madison Townships. From the mills at AK Steel, to the town's biggest employer—and one of the nation's top 100 hospitals—Atrium Medical Center, Middletown is home to a wide variety of business and industry.

    Home to many cultural venues, such as the Middletown Arts Center, the Middletown Lyric Theatre and the Middletown Symphony Orchestra, Middletown residents can also take advantage of the short commute to either Cincinnati or Dayton to visit other easy-to-reach attractions. A 20-minute drive south to Cincinnati can net venues such as the Great American Ball Park (home of the Cincinnati Reds), the nationally acclaimed Cincinnati Zoo, Krohn's Conservatory, Newport Aquarium, and King's Island Amusement Park. The same 20-minute drive north to Dayton delivers attractions such as the Dayton Fine Arts Museum, the National Museum of the United States Air Force, Dayton Philharmonic Orchestra, the Dayton Opera, and the Dayton Ballet.

    Regardless of your taste in shopping, the Middletown area has something for you. The Greens and Dayton Mall in Dayton and the Kenwood Towne Center and Tri-County Mall in Cincinnati, offer access to high-end stores such as Macy's while Cincinnati Premium Outlets in Monroe offers high-end store items, such as Sak's 5th Avenue, at outlet mall prices. And, for those of you who just like shopping for the fun of it, Monroe offers two giant flea markets, Trader's World and Paradise Isles, each housing acres of new and pre-owned merchandise.

    Providing transportation to many of the local attractions, Spring Hills Middletown encourages residents to take advantage of all the life-enriching attractions our region has to offer. Where else would you be able to enjoy a lifestyle steeped in culture while receiving the finest in assisted living care and services?


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