Crestwood Manor

Denise

My dad was at Crestwood Manor for rehab. The rooms were good, and the food was good. The activities that they had to break up the day for these patients were very good. Sometimes, during nice weather, they would go in the back. I guess they called it the garden, and it was a beautiful area. They bring the patients out and let them sit in the sun for a little while, or under the awnings where it was shaded. That was a very nice thing. The staff was very nice. If I found there might have been something that was not done to my father that should have been, or staying on top of his medication, because there were a lot of medication changes during the time he was there, or things of that nature, I would go up to the desk and explain whatever situation it was. They were more than accommodating. I don't have anything bad to say about this place. I don't know if it had been recently renovated, but the first time we were there it looked very nice. There were paintings on the walls, and the rooms were very nice. I would say that the only negative thing I could say, and this would depend on whether it was the day shift or the night shift, was that a couple of times my dad became irritated because he was unable to get up and change his own diaper, and sometimes he'd have to sit for a little while. It wasn't something that happened very often. In this particular case, the staff, like all these places, are short staffed. We didn't pay anything because this was all through Medicare.