Lions Gate

noro

Room nasty, staffing awful. Here for for rehab awful care overall nursing here terrible treatment near

unhappy customer 12

4 tries to get a prospective patient into rehab from both a hospital sending paperwork and myself calling. No reply from Lions Gate Very unprofessional The receptionist answering the phone. Using foul language and extremely rude. After complaining to the Director of Marketing , he stated they are having problems with the receptionist and she has been an ongoing issue. Finally get a scheduled visit which then lead to call from the coordinator cancelling a visit due to child care. I was told that I would get a call the following day to confirm an earlier time I am still waiting for that return call. Extremely unprofessional I would not recommend this facility. I can only imagine the level of care for the residents!! Horrible All other site visits to other facilities have been excellent

deb friend caregiver

My 96 year old friend who lived independently at Lionsgate, was moved to the 'rehab' area. She bought into a large unit when Lionsgate 1st opened...she wanted a space for a caregiver to stay with her when the time came. She had 'a' setback when she was moved to a 'new' temporary space because water damage severely damaged her living space and it was unliveable. In that simple move...my friend started falling apart. When I appeared to visit her...the front desk could not even find her in the building! As though she didn't even live there! My friend went to the rehab area...there she just declined and I say, 'oops, they facilitated her decline' and my friend said to me..."Take me home." Her desire was to die in her bed in her own space and not among a staff whose best support was to place rubber mats next to her bed so when she got up to go to the bathroom...I had no power to speak for her. I was only a friend. Right now, my very astute 91 yr old mother in law needs a place. She eliminated Lionsgate based on negative recommendations at multiple sites. Independent living might be wonderful...but when you need more care...that care is very lacking. It was so sad to know my friend was not allowed "to go home". I showed up one day while she was at dinner and her whole head was wrapped in white gauze. Oh, she fell. Not a place for my Jewish mama. One visit, when my friend was in a wheelchair, I wheeled her to visit her friends in independent living. I was reprimanded for doing that. OMG.

jack bolotin

The rehab facility at lions gate is horrendous. Unprofessional, uncaring, unskilled staff. The worst thing is management completely ignores all these flaws and in fact does nothing to improve the experience of those who stay there. Night and weekend shifts are understaffed. If a patient needs help, they can wait for over an hour to get a response. Food is terrible. Exercise routines are not regimented. Shame on the people who run this place.

Scotty1

I know someone in the assisted living section of Lions Gate who has transitioned from independent living. I find the level of care given the dollars charged sorely lacking.

Caring LG

We are staying in Lions Gate. We're in their independent living facility. There is also an assisted living facility here. It is a continuing care facility. The environment, accommodation, and the services of the staff are wonderful. My husband and I are very happy here.