The Chateau at Gardnerville
1565 Virginia Ranch Rd, Gardnerville, NV 89410
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Reviews of The Chateau at Gardnerville in Gardnerville, Nevada
Nexttimekmf
2
|
January 6, 2024
Once you are a resident, prepare for price increases and reduced quality of everything. Just in the last year, price to stay here went up about 30%! Food quality dropped off dramatically as well as care. Facility regularly changes ownership and the first thing the new owner does is jack up rates and cut costs to get their investment back, off the backs of the residents.
Sean
4
|
December 9, 2023
My sister is at The Chateau at Gardnerville in memory care. They have a very caring staff. They spend a lot of time with their residents, and it's a nice facility. I ate there when she was in assisted living, and it was OK. Some were very good, and some were a little bland. They have to cater to older people who really can't deal with spices or flavorings. I saw them participate in things like balloon volleyball, and I had seen them drawing and coloring. They have organized activities. Activities seem to be well structured, and there's always a staff who joins in to guide them and help them to get activities pretty well done at the facility. In terms of value for money, everything is so expensive now, and the level where my sister's is at right now is very intensive, so it's really expensive.
Lynda
4
|
October 19, 2022
The Chateau at Gardnerville is beautiful. It's a nice place. Mom is in a one-bedroom apartment with a balcony that overlooks a courtyard, and it is really pretty. They had it repainted and the carpets cleaned. If the previous resident had occupied the room for a long time, they would replace the carpets. The staff is very conscientious. The lady at the front desk is very friendly and nice. She just reminds you to have your temperature checked and your mask is worn. One time, I had to get a cart to get some stuff in from the car for my mother, but I forgot to wear my mask. She wouldn't let me in, but she was nice about it. She was the one who went in and got me a cart. Everything there is lovely. They have live music once a week, tours, exercise classes, and movies. Twice a week, they play bingo, which mom likes. She also loves all the entertaining music that they provide. They have a big courtyard that has a big gazebo, so when weather permits, they have the music out there. Although sometimes, some of their arts and crafts activities don't seem to be geared toward people that are fit to participate. Mom seems to be doing OK, but sometimes she complains about the meals.
hwmiller
1
|
March 26, 2022
Their memory care staff did not inform me that my mother had stopped eating and drinking until 3 days had passed. She had also had 3 more falls I was not informed about. My mother was on hospice care and I should have been allowed to visit. By the time I was allowed to see my mother, she was incoherent and writhing in pain. My father required further assistance that he frequently did not receive. When he started hospice care, the director tried to deny my visits, and spoke to him about moving to memory care behind my back. It took an intervention from hospice for me to be allowed to visit. The rest of the staff seems caring and pleasant, but I wouldn't trust the director to care for my plants.
Reviewer#DT0207
5
|
February 20, 2022
My husband will be moving into The Chateau at Gardnerville. It was clean, well-kept, and the people were kind. The tour was very complete, she took care of everything. The place is close enough to me. It was all good. They had hair care, pedicures, and manicures; it's complete with everything. It felt homey, they were taking care of people.
Charmain
5
|
December 12, 2021
My mom moved into The Chateau at Gardnerville. They've been great. They've been jumping through hoops for us. So they're good. The staff is very kind, very good and the facility itself is very, very nice. It was very clean and I have had no problems. They were supposed to have her in assisted living, but after her second reevaluation, they thought it would be best if she was in memory care. But the apartments are beautiful. They have great views of the Sierra. It's just a nice facility. It's in a non-congested area, so it's a lot quieter. I would recommend them to anyone. My mom is pretty picky, and she said the food is good. In memory care, they take them on outings, and I know they do that on assisted care as well. I know that they have movie nights, and they play cards, they have an exercise class, and they have a yoga class. It sounds like they offer a pretty good range of activities. It's just that my mom can't participate in them. They're a little bit more expensive than some, but the value is worth it.
Debbie
5
|
November 15, 2019
The Chateau at Gardnerville (Formerly Brookdale Gardnerville) was very nice, but my mother was too far gone to be in senior living, and as far as the memory care, she wasn't at that level yet. She was right on the border. The dining area was very nice. It was one of the nicest places I've visited. The residents seemed to be well cared for.
Cheryl
3
|
September 1, 2018
My visit to Brookdale Gardnerville was fine, but it was way too expensive. They charge for every little thing so it was cost-prohibitive. It was a lovely facility, but it's just way overpriced.
Georgia
5
|
January 3, 2018
My mother-in-law will move to Brookdale this Saturday. It is beautiful and immaculate and has two restaurants they can walk into and order their meal. It's like a timeshare community. They have buses that take them to doctors, and two buses that take them on trips. They have a computer room, classes that teach them to work on computers, and a movie room.
Anonymous124964150
5
|
May 11, 2016
I toured Brookdale Gardnerville. it wasn’t suitable, not because of the facility, which was beautiful, but because my husband needed more care than assisted living. He needed home health, but he passed away before we could do that. The facility was lovely and very suitable for someone who needed assisted care but not medical care. It’s very well kept and had a nice, clean smell. They had a dining room and activities, and everyone there took their meals in the dining room. Had the circumstances been different, that would have been where I would have moved. For my husband, being quadriplegic and not able to move, the only room available was on the third floor and they had a fire drill while we were there, which means that the elevators don’t work. It wouldn’t be a very good place for someone with his condition to be on the third floor when there was a fire because you wouldn’t be able to move him.
Anonymous110012950
4
|
October 28, 2015
Brookdale Gardnerville was a little too large for my dad. There were too many residents. However, it looked clean, everybody seemed very friendly, and the residents seemed fine.
Caring112024350
5
|
August 27, 2015
My girlfriend's stepfather has been in Brookdale Gardnerville (Formerly Emeritus at Gardnerville) for over a month now. The staff was very nice. The place appeared clean, and the apartments did look well cared for. We only walked past the dining room, it had some tablecloths on individual tables, and there were four people to a table. It had a very pleasant atmosphere.
Eileen30
4
|
July 29, 2015
I am currently at Brookdale Gardnerville for about a year and a half now. It’s a good facility, and the staff is very caring. They try to give you a hand if you need anything. When I first came in, they asked me if I wanted to have my laundry done, I said that would be great so they took my laundry, and I have never got a piece of clothing back. They lost it all. Nobody did anything about it.
Caring110374750
5
|
June 29, 2015
I was very pleased with Brookdale in Gardnerville, but I am just checking out my options at this point. They have just about everything and anything you want to do, and they take them out on excursions. Like I said, everything you could possibly think of that you want to do, they seem to provide. I was very impressed. It was extremely clean, very well-maintained, and the residences were just the right size for my mom. They had open dining from 7 am to 7 pm. It was a restaurant type of menu, and they can choose from the menu at anytime they like.
Caring106665850
4
|
May 18, 2015
Mom is in Brookdale Gardnerville, the experience has been very good, and it’s very clean. So far, the staff seems to be good, and the management is good too. The only drawback I think that my mom says is that since the change of ownership the meals have declined.
Michele24
5
|
November 29, 2014
Emeritus is very beautiful. It’s very well cared for; it’s clean, and designed nicely. All the furniture is really good quality, and they’re pretty. It’s a nice and warm atmosphere. The staff was perfect; they were friendly, could answer all my questions, and had been there for quite some time. The apartments are quite nice. The very smallest studio is quite small, but the larger size studio is lovely. I think there would be plenty of room because they have so many beautiful shared spaces. There are lots of activities going on.
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Costs for The Chateau at Gardnerville in Gardnerville, Nevada
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,095
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,995
Starting Price
Services and Amenities of The Chateau at Gardnerville in Gardnerville, Nevada
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
- Ambulatory Assistance Features
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Entertainment activities/programs
- Organized activities/programs
- Social Activities/Events
- Spiritual activities/programs
Parking Options
- Parking Lot
Transportation & Shopping
- General Transportation Services
Inside Amenities
- Shared Common Areas
Safety & Security
- Safety & Wellness Checks
Dining
- Communal Dining
- Meals provided
Housekeeping & Maintenance
- Housekeeping Services
Staff Training & Qualifications
- Staff trained in Medication Management
- Staff trained in mental health care
- Staff trained in personal care
Care Providers
- Nurses on staff
Personal Care
- Urinary Incontinence Care
Health Services
- Diabetic Care
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Group exercise
- Health & wellness activities/programs
- Yoga/Stretching opportunities
Outside Amenities
- Walking and Hiking Areas
- Enclosed/Secured outdoor common areas
- Outdoor common areas
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Holistic/Alternative Therapy
Diet & Nutrition
- Chef on staff
Pets
- Pets allowed
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
1.0
About The Chateau at Gardnerville in Gardnerville, Nevada
To learn more about this provider’s license and review other available state reports, please visit:
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