Heritage House of Vicksburg

Billy Boy 1

I have a family member there and that person suffered a broken bone within 4 weeks of being there and as I spoke to other people that is quiet common. The staff does not check on a patients needs unless called.Minimum attention there

Concerned Beyond Measure

Heritage House may not be as poorly administrated as some nursing homes; but it is poorly operated. My family member who has been a resident for less than a year has sustained more than three major injuries ranging from cracked rib to broken limbs. When the incidents were “supposedly” investigated; the findings which were given by Joyce, administrator were: “We are not sure what events led to your family member’s fall; however, no employee is at fault.” In addition, the staff/patient resident is NEVER correct; as a caring individual, I am better qualified than “most” CNA’s on staff; the staff turnover is unbelievable!!! The lesser evil is still EVIL! Please do research before placing your family member at Heritage House or any other nursing home facility.

Shirley101694350

I wouldn't hesitate in going into Heritage House. I went there for a tour, and everybody was very pleasant. I met some of the people, and I also met the lady whose department we went into. They had an activities room.

RonnyB04rdin

Upon my entering of the facility I did not find what I expected. I thought that I would smell the all to familiar scent of elderly neglect. However, I did not. The building had a nice clean scent to it, the floors were clean and so were the residents.The staff was very warm and inviting and they seemed to know all of the residents on a personal basis, as if they were all old friends. The rooms were not overcrowded and were not reminiscent of a hospital room, but seemed almost like a normal bedroom. While I was there I had the feeling of ease because I knew that the staff was qualified and actually cared.

Ruth Tolbert

This is the first facility where they sat down and explained to me how Medicare works, what I could expect during my Mother-in-Law's stay for therapy after she had an intracranial hemmorhage last year. They even showed us a video! The facility is very clean, smells good, everyone CARES, they keep the residents clean, comfortable, fed, and happy. I just can't be more appreciative of how they took care of my Mother-in-Law when she needed them the most. Highly recommend to anyone who requires a caring attitude from their nursing staff for a family member, or themselves. This place is Very Nice!