Johanna Shores

J.D.

When I walked inside Johanna Shores, I was in awe. It felt like I was on vacation in a beautiful venue outside of the city. The tour was so pleasant and nice, and I was shown the amazing grounds and the outdoor spaces, including a lake with activities, and lots of open pathways and greens. Inside the levels were so well laid out, and access to dining areas made a lot of sense, and had a lot of variety. The levels of dining options would be a draw to those who love that kind of variety. The theater was wonderful, when I learned about access to healthcare, how they would coordinate either through their own, or residents can coordinate through their health service, that was really interesting, and really a draw. The rooms were very nice, they had a nice layout, and floor plans. Overall, it felt a lot like it was a little oasis outside of the city. I didn't have a meal, but I really did like all the options they had for dining, the restaurant style, and the regular four-level style.

Noli250

I would not recommend the memory care unit. They add on al a carte charges for various reasons including redirection which is commonly needed for people with Alzheimer’s. They also required loved ones to be on call and come in to help whenever they needed us to help. Security was also questionable as our loved one got out of the building multiple times. Lastly, the staff wasn’t well trained to deal with people with Alzheimer’s and at least on evenings and weekends they didn’t interact with residents beyond the minimum required. If you have a loved one that is quiet, non active and likes being alone, this place would work but you could find a cheaper place for that.

Nextofkin

Disappointed. Initially thought this would be a beautiful place for my family member although looks were decieving- fancy-schmancy does not equal good care. Bed-sores, improper catheter care, improperly disposed of waste materials, inadequate over- and under-cooked meals, and dirty dinnerware: the list goes on! There are a few staff that really do care but have observed their own frustration seeing that many patients are not getting their needs met because other staff are not following through. Johanna Shores needs to rethink their goals- making money or allowing individuals to receive the care they deserve as they live out their lives.

FB

Johanna Shores has a lot of options. They have total independent living, which is basically an apartment, you can use the eating facilities, or you don't have to, and it goes all the way to memory care and skilled nursing. Their apartments would fit our needs in the next five years, so we're on a waiting list there, but as we're told, it's probably five years before we can move in.

nbud

My grandma was here for almost a year. It was a horrific experience. Medications were not given at the right times and they switched the dosing without communication. When my grandma went on hospice, another family member had to be onsite for two whole days in order to straighten out the medication. We ended up switching her floors because we had consistent problems with the one floor, including the staff bruising her when they moved her. The residents that did not have anyone to vouch for them were obviously treated significantly worse. There was a handful of staff were wonderful, but the majority of them were difficult and make it very clear that they did not care.

king49

Have had a great experience with my Great aunt and they have been very friendly and have provided great care for her!

Janet Watson Clark

Don't let the prettiness of the lake view and the nice facilities sway you to place your loved one here. This has been a horrific experience - and my brother-in-law has only been there a week! We're moving him ASAP! Meds given whenever the medication aide wants to hand them out instead of at the times the doc prescribed them. Have talked to med aide and her boss but she doesn't care, and she lied to patient's wife. Parkinson's meds are supposed to be given at 9 am, 1 pm, 6 pm; she gave him his meds today at 9:15 am and 11 am (instead of 1 pm); the other day, she gave him the 1 pm meds at 1 AM! The med aide was extremely rude to the nurse and the patient's wife (my sister). Her non-caring attitude was awful. Obviously the talk with the nurse and my sister two days ago had no affect on her; she continues to dispense when she wants to, or is convenience for her, instead of at the correct times. After admitting him at 2 pm, he received NO WATER until 2:45 pm THE NEXT DAY - and that was only because he requested 2 Tylenol. It took over an hour and FIVE requests to get the meds, 2 requests by the patient, 2 by his spouse, and finally 1 by me when I went to the nurse and said if he didn't receive them within five minutes, I would give him some out of my purse. The nurse told me that the med aide is supposed to dispense medicine; I said that apparently she isn't going to do it soon because it had already been over an hour, and asked if she, as a nurse, had dispensing privileges. She delivered the Tylenol within 2 minutes. There were no towels in his room; we had to ask for some; they brought 2 washcloths and one hand towel. I had to ask for a bath-sized towel, and she was reluctant to leave it, but did. The patient uses a supra catheter; the bag is on his leg during the day, at night it is supposed to be switched to the large bag hanging on his bed. The first night, it was not switched, and the bag became loose and full during the night. My brother-in-law used the call light twice (with no success) so went into the bathroom and sat on the tile floor for almost an hour trying to figure out how to unhook it and empty it. When the CNA came in, she claimed the urine was usual colored; when my sister and I arrived 4 hours later, the urine was dark red. The nurse in charge said not to worry about it...even though the urine had never been that color before, it was "old blood" (not fresh) and was probably from the insertion of the catheter the day before. The next day, the urine was pink; the catheter was irrigated, and three hours later, there was no urine in the bag at all; there was a blockage. Two days later, there was a problem again and the patient had to be taken to the hospital for a reinsertion. A leg bag was found in his dirty laundry basket yesterday; the day before, the large round bed bag was found, dirty, on the bathroom floor. (And why would a toilet brush be next to a toilet in a nursing home instead of kept on a cleaning cart?) Our mother was in a nursing home for 9 years; we know how it is supposed to work. And this is definitely NOT how it works. We have had someone stay the past three nights on a cot in the patient's room so he can be watched and seen to it that everything goes well, so his wife can get some sleep. There are other things going on too, but there has been ABSOLUTELY NO peace of mind for my brother-in-law or his wife about his care at Johanna Shores. My sister has spoken to three levels of administrators who all say, "This is not who we are." Well, it IS who they are! They are incompetent, understaffed, and this has been an awful experience.

Provider Response

Michael547883

Johanna Shores is one of the options. It is more of a private, kind of on-the-lake feeling. It is more serene. It is very beautiful, and I really love this place. Everything is phenomenal. It wasn't so much what the food was; it was the flexibility and the ability for somebody not to be tied to a time of day where they have to eat. It is like being on a cruise. Like my mother could eat at any one of the restaurants, and they're very flexible and not restrictive at all. They have on-staff medical care. They have a dentist that comes weekly. They have a big movie theater. It was like taking my mother on vacation. It is expensive there, but I would say if you have the financial resources, that would be worth it. They do honor the Elderly Waiver to the state, so you would have a studio apartment rather than a 1-bedroom, but they would still honor the Elderly Waiver. Also there was a lot of families; you wouldn't feel like you're in a nursing facility. There were a lot of young people there eating and enjoying time with their families. The atmosphere was incredible.

Jenny18

My dad is comfortable and happy. They take good care and are very respectful to each individuals likes and dislikes. He has had to move several times, and we are at peace with his care.

Rolf H.

Johanna Shores seemed to be fairly new. The view was good from the rooms. The dining area was very close to the rooms. Overall, I had a positive feeling. The people involved were the medical people and I believe the housing director. It was built on a lake. It had two intersecting streets outside of it. They offered community activities, such as chapel. I thought they had a place for the residents to exercise. I would recommend it. However, I thought it was more expensive than the other ones.

Joannie1

I absolutely loved Johanna Shores the most. It's the one that I want to move into when I get old. It was on a lake. It's gorgeous as far as the interior of the place. It's like a resort hotel. It doesn't seem like it would be an assisted living for seniors. They had a fitness center and a party room that you can rent out. They had arts and crafts, and they had outings. They've got different wings for different progressions. They can be moved within the facility as they progress.

Caring96219950

Mom likes Johanna Shores. She likes the independent feeling of the facility. She likes the washer and dryer in her apartment, and that was important for mom. We are on their waiting list right now. They have good meal options, and the staff are very excellent.

George88256950

Johanna Shores is up-to-date and modern. It’s also very well appointed. There are a lot of new additions and amenities. It did not require a large down payment. However, I didn’t like the administrator who took me around.

Eleanor6

Johanna Shores had absolutely everything. It was very spacious, but that's why I didn't choose it. It was too big. It's clean and very extravagant. I got to see where your bed is in the living room, but I didn't get to see a 1-bedroom apartment. They have bingo and pool therapy. They have balance training, and they have an ice cream shop. They have a store and a theater.

Sharon48

Johanna Shores is wonderful. My mother-in-law is there right now. The staff is absolutely wonderful. They have a lot of activities for their residents. My mother-in-law's room is a one-room studio apartment. It is big enough for her to have all amenities at home. The dining room is wonderful. They have three different dining rooms she can go to. She loves every bit of food there. Overall, this place is phenomenal.

caring83918750

My dad didn't live at Johanna Shores, so I don't know about the care that they would have. But as far as the visual aspect and what they have to offer, I'd say it's a five. They've got the pool, the theater, a barber, and a little store, so everything is right there for people who can't get out all the time. It looked clean and well-kept.

harpgirl

I visited Johanna Shores for my parents. It is a new facility. It is elegant. We didn't get to see an apartment but the surroundings are beautiful. They have movie room, which is just a separate theater. They also have an exercise room. However, the atmosphere of this facility didn't strike me as warm as the other facility I've looked at. Nevertheless, we did sign up for Johanna Shores because it takes two years to get in.

Caring11121

The ambience at Johanna Shores was better than the other facility that we visited. It was very nice looking and it was close to our daughter as well. We were not able to taste the food since it was a short visit.

abecarol

My mother-in-law is staying at McKnight Care Center, which is located on a lake. Sometimes they even take the residents on a boat. Her room is not very big, but overall the accommodation is very nice. The food is okay. My mother-in-law needs a lot of help for her medication, dressing, bath care, and just about everything. They do a lot of things there and I don't think there's any more to add.