Brightview Wakefield

Memory Care floor is awful for residents. Aides are lazy, disrespectful, rude to families. I heard them being rude to residents also. Communication with families doesn't exist unless maybe a monthly picture. Residents spend most time alone in their rooms...not encouraged to join in the minimal, pathetic activities. Food is awful...not like the other floors...mostly tiny portions of frozen fries, mystery meat, and very few canned vegetables. The atmosphere is deadly. Most of these aides aren't well supervised and shouldn't be working with this population!!! Don't be fooled because the whole facility is gorgeous. The care is what counts. Families are disgusted. Prices are outrageous for the care/interaction given. Rest of floors are fabulous, as is rest of aides on other floors. Nurses are fantastic! Do not put your loved one here for Memory Care...cuz they DONT CARE!!!!