My mother in law was a patient at this facility, when she began to decline the staff there did little to intervene despite the fact she was a Full Code. Her respiratory status declined, staff never thought to do a chest x-ray or speech evaluation to see if she was aspirating. We had multiple meetings requesting a dental consult for missing teeth and a medication decrease due to her increased lethargy, never did management follow through. She was left in bed with trays of food, the bed not elevated and no supervision despite management reassuring us that would not happen. As a family we decided to involve an outside Hospice, that nurse found our loved one unresponsive with a low oxygen level, that day we tried to speak with a supervisor. The unit manager, director of nurses and administrator were all off that day. Not a single person in charge. At that time the lack of care was obvious and we immediately took her out of the facility. I would not recommend this facility unless you are prepared to be there around the clock to watch your loved one.
Provider Response
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