Caribou Rehab and Nursing Center

Loaf

My Mother has been at this facility for over a year and the care given seems to get worse as time goes on. Time she spent in rehab was terrific with a caring, professional staff. Long term care, however, leaves something to be desired. Since complaints have been made the staff seems to care less by being rude, lacking respect, and dignity. Granted, some nurses are great, but most seem to care less. Read their mission statement and I think they are far from it starting with "the owner is in the store" philosophy. I reached out to him twice and never did get a response. Any time that I've been to the facility he was never there. It's unfortunate there is nothing else nearby.

Kribby

This is a clean establishment, but it stops there. The Nursing staff is uncaring, and inattentive. They are better with rehab patients, but ignore the elderly nursing home patients who are unable to leave or complain. Complaints from family members are ignored. It is very sad to witness your family member wishing to die because they are so unhappy in Caribou Nursing Home

Monikka

This is a fairly clean nursing home. But the praises stop there. Unfortunately the nurses are inattentive with the elderly nursing home patients. They hardly check in on them. The elderly either cannot reach their call button or are confused about using them and nurses do not check on them often. In fact, hardly at all. I have called my mother’s nurse late morning to ask how my mother is and have been told at 10:00-11:00 that she has not looked in on my mother. When they occasionally do, they do not handle them with care when changing them, dressing them, moving them to a wheel chair or another bed. My mother has been injured several times from their roughness. If a family member complains, they are not only ignored, but the patient then gets less attention. If you are considering this facility for your elderly parent, do not put your loved one here, until the staff improves their attitudes and willingness to help the elderly with care.

Beyond satisfied

My grandmother spent weeks at this facility, not only did she love the help provided, I did. I would never recommend any other facility than caribou, ever. Plenty of staff that cares and treats them as if they were one of their own. It was a huge relief to know that my grandmother was in wonderful hands and ample staff at her disposal.

County Boy

I am very familiar with this facility as I've had many friends either reside there for the final years of their life or be Rehab patient following surgery. The staff have been extremely attentive and rarely have I heard a negative word about the place from the people living there. I've noted they are rated as a 5 star facility by Medicare.gov/nhcompare. I've also read their inspection results posted in the corridor and they had no findings at last inspection, which I'm told is not an easy feat. The bulletin board near the cafeteria often has thenk you cards from families expressing their extreme satisfaction with the staff and the care received. The place is always very clean and smells nice, which others cannot say. I know they are the place I want to go to if ever the need arises.

fawnnorth

Upon entering the facility it gave a nice warm inviting feeling. The facility looked very clean and well maintained. It was nice and bright and very colorful. The workers them self appeared to be overworked and possibly not enough staff. Some of the call bells seemed to be going off constantly and not the workers fault if they are overloaded and can't be right there to help the resident but this is also unfair to the resident. Sad to see this. I did experience a male nurses aid speaking rudely to a resident so I was not impressed with that at all! So my overall experience was that the owners are more into what their place looks like rather than their residents and workers needs are.