Spring View Health & Rehab Center

ReviewerFY#0622

Spring View Nursing & Rehabilitation is in terrible, terrible conditions. They're short-handed, and one time they didn't give my father his meds all day, and made excuses of why he wasn't getting his meds. They tell me that my dad has cancer all over his body. The report that we got from the CT scan says he only has colon cancer, but they're trying to tell me he has liver cancer, stomach cancer, and prostate cancer. When I went to visit my dad and I told them to give him a stool softener, it took how many days for the nurses to finally get it right and to give him a stool softener once a day. They just could not get it right. Other patients within the Spring View are crying for help, and no nurse is coming to help them. Before I left Kentucky, I asked my dad if he was in pain, and he said no. I asked him several times. Now they're pumping him up with morphine and I told the nurse, "Do not give my dad morphine." He doesn't need it. On top of that, they didn't even try to give my dad more physical therapy than what he had. The doctor never comes around, and a nurse practitioner is running the whole show, and she is mostly on the phone all day. It's quite disturbing to be a visitor and to have patients crying for help, and nobody's coming to help them. I'm very upset because I told the nurse to not give my dad morphine. There are other medications to give him that are not there to knock him out cold, but they're giving him morphine for him to die sooner. The food is so terrible that the majority of the patients do not eat the food. I tasted the food myself because my dad was telling me it's horrible. I tasted the food myself more than one time just to see if my dad was telling me the truth. Yes, it's horrible. The facility smells like urine and poop. The maintenance person, if there's stuff on the floor, they don't come and sweep it up. They do not pick up the urine bottle for when my dad's got to go pee. They leave it there all day. They don't even come and pick it up. When you walk in though, it looks pretty decent. The value, I would say, is a five. They're charging $200 a day, that is what it's worth.