Glenwood Village of Overland Park

My mother is in Glenwood Village of Overland Park. I don't think she's satisfied with the food, but they said they're working on it. Everybody on the staff is great. Her room looks nice and fancy, she's got a great view and everything, she also likes it. There were several rooms to pick from, but hers overlooks the front where there's a lot of activity. She goes down to the dining area but she's having difficulties with the food, and it's been brought up in a discussion. So they're aware of it and working on it. They have a lot of activities like bingo and lots of things there. They have everything, it's a great place. The surroundings were excellent.

My father-in-law will be moving to Glenwood Village of Overland Park. They are very accommodating. They have knowledgeable and helpful staff. The place is very clean and welcoming, and they have a welcoming environment. They have a salon, different dining areas, and a gym for physical therapy. They also had fresh-baked bread and desserts at the front desk for their residents. They do have transportation to and from appointments.

My mother is at Glenwood Village of Overland Park. We were on a very tight timeline, and they were able to work within that very quickly. The initial person we met with was very warm and welcoming, and mom felt comfortable with her. They provided movers, and not having that added expense was nice. The lead nurse was very welcoming. I like that when in a really stressful time with not a lot of time to make decisions, they met every deadline. When they told us when we would know information, they followed through on that. Those were all really good signs, they had a unit, and they're at a price point that was comfortable for her. I am very concerned my mom still likes it there as far as for having friends and things like that, but it does make me nervous that she's been there less than six months, and they've had between four and six executive directors. It's hard to do all this during Covid. I would've probably given them a 4 or 5 before Covid, although the executive director situation does make me nervous, and there's been a lot of transition in their leadership. They have different types of groups. They have happy hour where residents can go down and talk, and hang together. They have a lot of activities, and she's encouraged to get out of her room. The rooms are very nice and very well-kept up on the inside and outside. The amount of space is good. The people are very warm. The leaders have been very kind and warm too. It just makes me anxious they've had so many turnovers so fast. The facility is nice.

My mom is in an assisted living, Brookdale Overland Park Glenwood. The tour was just fine, and once she got into the place, it seems like it has pretty nice people, but she doesn’t like the food. The main complaint is the food. They have lots of activities for her to do, but Mom has dementia, so she just sits there looking out the window.

Brookdale Overland Park Glenwood was my favorite one. They had a gym upstairs, there was a craft room, and at the end of a hall was a place where you can have ice-cream and go in for coffee, it was very cool. One of the things I loved about that was if you wanted to order groceries, they picked up groceries from High V, the local grocery store, every week which I thought was awesome.

When I walked into Brookdale Overland Park, I smelled a faint urine odor and that was a big turn off for me. Everybody was very friendly. The rooms were oddly configured, in my opinion, and they were small. Their dining area seemed well lit.

My father had been here over a year and I just moved him out. I think the care is sub par. Takes on average 25 minutes to answer a call for help. Staff is unreliable and they are always shortstaffed. The aide administered an enema to my 90 year old father who has difficulty ambulating then left the room and never came back. I ended up having to get him to the restroom. You have to scutinize every bill for inaccuracies because there is always an erroneous charge. They barely allow enough time to get bill payed because it arrives toward end of month and due on first. They are quick to add on a 250.00 late fee but slow to get back to you to discuss the bill. Food is fair. Staff is never cheerful and will rarely acknowledge your presence. The place is a ghost town on weekends. Would not recommend sending your family here, unless you don't like them.

I came very close to placing her at Brookdale Overland Park except that it’s farther away. Everybody that I dealt with was professional. I could have easily placed my mother in any of this, no question it would have been a great place for her with the exception that they were bigger, and in the end I really needed her to be in a small place. The apartments would have been perfect for her, and there was nothing that wouldn’t have worked other than the size.