Caring.com
Caring.com

(800) 558-0653

Manorcare Health Services

201 West Ridgeway Avenue, Waterloo, IA 50701

(855) 798-2040 (Caring Family Advisor™)

3.0

(8 reviews)

Offers Nursing Homes

Photos of Manorcare Health Services

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Get cost Information
Find out availability
Ask about payment options

Reviews of Manorcare Health Services in Waterloo, Iowa

3.0

(8 reviews)

  • Facility

    4.0

  • Staff

    3.4

  • Food

    4.2

  • Activities

    4.2

  • Value

    4.0

dellee m

1

January 18, 2022

I am/was a resident of this facility

they wont give me my medical records plus the food is bad gave me wrong medicine

Provider Response

Dellee, it sounds like you had a negative experience with us, and want to learn more about your concerns. Please contact our Care Line by calling or emailing.

kutiepieklimes

2

August 12, 2021

I am/was a resident of this facility

Morning staff excellent, afternoon and night shift rude, condescending and made me feel like a stupid 3 year old...came in with 2 wounds came out with those same wounds and wounds down both of back thighs...PT/ST were great, OT guy Paul was arrogant, rude, and told me I could do things I couldn't do .. Danette saved my life, got me to hospital before I bled internally to death. Kitchen had to be talked to several times, portion size were 2-4 bites of each thing but got straightened out given a little more.

Provider Response

Thank you for your post regarding our morning staff.. Your concerns are important to us and will review them with our team. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local administrator.

Charles Wilson

5

April 30, 2020

I am/was a resident of this facility

I enjoy the care at ManorCare and it is a pleasure working with staff and therapy. I plan to return after my next surgery.

Provider Response

Thanks for sharing, Charles! We are glad to hear you enjoyed work with our staff and your care at our center.

Jeffery Heslop

5

April 28, 2020

I am/was a resident of this facility

Thank you for your admission, care, helpfulness, and kindness while I recovered from my surgery. Thank you for all the wonderful meals during my stay at ManorCare. Thank you for making sure I got my medications every day and taking care of other health issues. The activities really helped me get my mind off things. Keep up the good work!

Provider Response

Thanks for sharing, Jeffery! We are glad to hear you thought our staff were caring, helpful and kind. Also that you enjoyed the daily activities at our center.

Janet

4

May 7, 2019

I am a friend or relative of a current/past resident

Manorcare Health Services is wonderful. They're very responsive and very good with my mother even though she's not compliant and complains a lot. She's not willing to do anything but take her pain pills. They're very good with her. It has a nursing home look. The rooms are nice, but they're not decorated in any way. It's a sterile environment, but the staff is awesome. I have not met a bad aide yet. They keep the same aides on the same wing, so they get to know Mom and Mom gets to know them. They get to know Dad and were very kind to him. They come and feed her. They have an activity room. They play cards and bingo and do lots to keep them busy. She's in the nursing home side and getting some rehab services. I have not seen anything that I wouldn't eat. They're very attentive. I would go in there if I needed to. The facility is older and sterile, but the hallways look really nice. The rooms are pretty sterile, so we're bringing them pictures and things, which they will allow us to do.

Provider Response

Thanks for sharing, Janet! We are glad to hear how happy you have been with your mother's care at our center. Also that you feel our staff are awesome, attentive and have taken the time to get to know your family.

happy269

2

April 13, 2017

I visited this facility

Awful call light not withIn reach of loved one. Bed left up the air. Roommates TV was always too loud, They made my loved one go out to eat in the dining room because he was an assist of feeding. They said if he didn't get up and go it was up to the family to provide for him. Some nurses were nice and Lydia a 3-11 aide was lovely but overall they are bad

Daughter of Father

1

January 27, 2017

I am a friend or relative of a current/past resident

My father was in Manor Care and I am so discussed by the cleanliness, nursing care, ability to dispense medicine, let alone their ability to offer any concern or care for the aging. Manorcare NEVER dispensed my father's medicine correctly and we had a hospice nurse working with us. It was a complete nightmare. I was there most of the time, day and night, being his advocate. If I weren't there, my father would have been left for dead. In fact I found my father laying in his urine multiple times and he had a catheter. The room had a broken vent pipe that was leaking feces fumes and maintenance did not have time to repair but knew about it. My father fell 3 times in 4 doors. They could not keep my father safe.

Caring Family Member2

4

March 17, 2016

I am a friend or relative of a resident

My mom is now at ManorCare Health. We really like it, and she wanted to stay there, but I want her to have her own room because now she is sharing a room. The place is older but clean. She is really happy living there because the staff is taking care really good care of her.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Manorcare Health Services in Waterloo, Iowa

General

  • Resident Capacity: 97

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 165034
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Manorcare Health Services in Waterloo, Iowa

Map of Manorcare Health Services

Help seniors by writing a review

If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
alt text

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(855) 798-2040

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 798-2040

Helpful Articles

Senior Living Communities near Black Hawk County, IA

  • Bremer County
  • Buchanan County
  • Grundy County
  • Tama County
  • Benton County
  • Butler County

Senior Living Communities near Waterloo, IA

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.