CARING STARS WINNER
691 S Byhalia Rd, Collierville, TN 38017
4.9
(42 reviews)
"My mom and dad are currently transitioning at StoryPoint Collierville. They're in independent and they have started to add care packages and they're starting the discussion to go into some more enhanced. What I like best is I find the staff very helpful and they've been very good about helping us transition as we have different needs pop up. My parents have been here for over two years and I've just always had great experiences. I really like that it's not just that they provide excellent services, they genuinely care about my parents, going the extra mile to make sure they're cared for. My mom just got out of the hospital and missed dinnertime and the head of the whole facility here saw me come in and said, "Hey, does she need dinner?" and personally brought it up to her. I just thought that was so loving. That's not the first time that those kinds of incidents have happened. I've eaten here several times, and I've always enjoyed the meals with my parents. Housekeeping is good. Everything is nice and clean. I've seen my parents put in work orders and the response is well. They celebrate birthdays and they have fun activities. They have movie times that they've gone to. My mom has gone to this one event that has challenging games like trivia and stuff like that. They've had special brunches for families. We were able to rent the facility out for my daughter's baby shower, so that was a really nice option that we could use the facility for that. I really feel like this is really good value for the money that you pay. It's not overly expensive."
$4,200