Westchester Health & Rehabilitation

MsSDJ

First of all we never plan to place a loved one away from his or her home. Upon entering a facility, a calm should come across. That is what I felt within a few moments. Still not liking the idea, we were greated with extreme politeness, and concern. The staff upon our walk through was was warm and professional. Still the thought of how our loved one would adapt was a concern. The staff will cater to your needs until you realize, you have to allow them to care for your love one. After we got past ourselves, we saw the staff in action, we as a family we can now say, our Mom is being well taken care of and her quality of life has improved 100%. We are grateful and we let the staff know. I will say this you can place your love one in a million dollar facility, if you do not let the staff know how important that person is to you by how you visit and how you care, what do you expect. They will care like you do. That is what you want.Again we as a family are very pleased with Weschester Health and Rehabilitation Center. My Mom's room is quaint. The rooms are very clean, no harsh smells, the grounds were beautiful during the summer, plenty activities. Nice place.

Provider Response

RileyKaren2

First time every placing a love one in a nusing home. This one place really put you in a home away from home setting. It's clean, and will secure inside for it patients and staff. The areas outside peaceful even doe the subrounding are a little busy. The staff very helpful and pleasent. And the meals look just enjoyable.