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North Decatur Health and Rehabilitation Center

2787 North Decatur Road, Decatur, GA 30033

(855) 798-2040 (Caring Family Advisor™)

3.0

(15 reviews)

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Reviews of North Decatur Health and Rehabilitation Center in Decatur, Georgia

3.0

(15 reviews)

  • Facility

    3.5

  • Staff

    3.3

  • Food

    3.0

  • Activities

    1.7

  • Value

    2.6

1983

1

July 6, 2022

I am a friend or relative of a current/past resident

If you have another place to put a relative after having a stroke or strokes (which was my husband's issue) RUN away from this dump. My husband had several strokes. When he arrived, I was hesitant to place him there for rehab because of the condition of the rooms. The bathroom smelled like urine and the rooms were dingy. Most of the staff with the exception of the Social Worker Taquisha, 2 nurses (Dahlia & Chule (spelling)the OT, PT & ST therapists (they were great) were LAZY and had bad attitudes. The 10 days my husband was there I had to ASK THE STAFF TO CHANGE HIS BEDDING AT LEAST 3 TIMES. I HAD TO ASK FOR 2 CUPS OF ICE JUST ABOUT EVERYDAY. KEY WORD... ASK. My spouse did not have cups for water half the time. What was he supposed to do drink out of the pitcher? It got so bad that I would stop and get him a huge cup of ice because I knew he would not have a damn cup. No one came in and mopped the floor or sanitized the bathroom on a daily basis. I also noticed his ADL needs were not being met. He had not had a shower in days, and he had not brushed his teeth. Lazy employees. Bad Attitudes. Do something about that. I lost my temper the day before my husband was to be discharged because I had had enough! After that everyone was super nice and wanted to help in any way. Why did it take that??? I am so glad we are heading home to OHIO never to see Emory Rehabilitation ever again. SAD.

Jazz2020

1

April 15, 2022

I am a friend or relative of a current/past resident

Do not put your family members here if you want them alive if you want them to get better do not use this place this is the worst place attitude Staff filthy my father was left with no help he came in walking and died

Paul Faulkenberry

2

December 13, 2021

I am/was a resident of this facility

Marginal is the most generous rating I can give based on my experience. Pitiful is more accurate. The staff seems to be trying but the front office and the Dr. with whom I was involved are incompetent. I was admitted on Nov 29th and Discharged on Dec 3rd. During that time I spent 10 minutes with an occupational therapist and two sessions with a physical therapist totaling 45 minutes. My surgery became infected and the DR. wanted to keep me an extra 10 days for antibiotic shots. He was nasty when I told him I could take the antibiotics at home. Not sure why be he refused to forward the prescription to my pharmacy and the office did not forward the referral for home health care to the home healthcare provider. This is particularly disturbing as it is one of the few facilities my insurance company has approved. Makes me wonder what's going on there.

Provider Response

Paul, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience.

lswartz

1

November 11, 2021

I am a friend or relative of a current/past resident

My brother-in-law was a patient a North Decatur Heath & Rehab from 10/6/21-11/9/21 from chest wall surgery. On 11/9 he was still unable to transport from his bed to a wheelchair, walker or toilet. He was left in bed in diapers and not helped to the toilet for BMs when he pushed the buzzer for help. He has a catheter. The place reeks of urine smell. On 10/30 he had been sleeping a lot & very confused for several days so I requested a urine test. He had a UTI. The staff never thought of doing a test until I requested it. On 11/9 he was in so much pain he asked to be taken to the hospital they said “oh he was complaining and requested to go” like it was a problem. Today he is in ICU with a severe UTI which has moved to his kidneys, ruptured bladder, urine in in abdomen and septic shock. Maybe if they had tested earlier we wouldn’t be in this situation.

Provider Response

Thank you for bringing this to our attention. Your feedback helps us correct concerns and provide quality services. We would like the opportunity to address this. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

tim 1

5

April 5, 2021

I am/was a resident of this facility

I left the hospital mad at life and through their caring they gave me the first love I ever knew of. I'd never had a kiss or a hug and didn't know what love was. through their love and friendship, I know a little about love and care now. stranges feeling I ever had. so, this would be the place I'd want to be if I ever was sick again. and the patio garden is so beautiful, they should call it God's therapy. rooms are nice and the best staff.

Provider Response

Dear Tim, thank you for taking the time to leave such a wonderful review and for your kind words about our team. We are incredibly grateful to have your support and recognition. We hope you have a fantastic day!

Needless

1

February 1, 2021

I am a friend or relative of a current/past resident

It is so sad that you can't reach anyone to ask questions about your relative. They answer and then hang-up on me. My brother is blind and the service he is getting is awful. I am not in Georgia and can't believe this is happening. He was scheduled for dialysis and they never showed up. He is dressed and no one will pick up the call button. Is this the way you treat handicap patients who is blind and can't fend for themselves. Due to Covid no need to fly in to Atlanta because they won't let me end.

Provider Response

Thank you for bringing this to our attention. Please call us at your earliest convenience so that we may escalate the concern.

Christopher F

5

November 13, 2020

I visited this facility

I would like to applaud and thank the management and staff of North Decatur Health and Rehabilitation Center ("NDHR"') for the excellent care and services I received while convalescing and receiving therapy after my hip replacement surgery. This is a "First Class" organization that I would highly recommend., especially in this age of COVID-19. A resident there for 21-days, I can personally attest to the fact that this facility deserves a "5 star" rating across the board for how it cares for, and provides excellent services to its residents. From Day-1, I witnessed the rigid/necessary COVID-19 restrictions being practically implemented by all of the staff and managers I encountered. I admit, that I was at first resistant to the idea of essentially being confined to my room for 14-days, but by the end of my stay, I appreciated the care being taken to guard the residents and the front- line workers, from the corona virus, while still keeping the organization going. I would like t o give accolades and thanks to the Nursing Staff (Tiffany, Sophie, Samora, LaShonda, Byron, Seble, Sheila, Tish, Superior, Donna, Shanel, and Nareesha) for their professionalism and excellence in carrying out the orders of my subacute care during my entire stay. I would also like to the CNA Staff (April, Katrina, Brenda, Latoya, Marlene, Marcy, Ken, Keisha, Dahn, Tasha, Taneesha, Andrea, Pauline, Jewel, and Chanel) for the care they provided, especially the impressive response time to resident call button requests. I've been in other facilities where response time has not been so good so I commend NDHR for recognizing the importance that this makes to it's residents. I also recognize and thank the therapy department staff (April, Andrew, Aster, Barbara, Stephanie, and Jarvis), for getting me up and walking again and able to resume regular activities after my surgery. I give special thanks to the kitchen staff (Will, Craig, Mike and Tai) for adequately meeting my special dietary needs; and also to the Housekeeping, Supplies, and Laundry staff people (Emit, Creef, Evangelene, Arlene, and Jaquees) who all supported my needs during my stay in a most professional and efficient manner. Last but definitely least I would like to recognize the Social Work staff of NDHR (Rishonda) for the excellent job done in coordinating all of the various components that made my stay a good one. and my return home good as well by linking me with the services I would need. Thank you again to the management (Ms. Liz, et al) and all the staff for making my stay at NDHR a good one. Chris

Provider Response

Hi Christopher, thank you for taking the time to leave a review for us at North Decatur Health and Rehabilitation Center. We're happy you found our staff to be so supportive during your experience here. Hope you have a wonderful day, take care!

333

3

October 3, 2020

I am a friend or relative of a current/past resident

This center is just a warehouse for patients. The care is horrible. Some of the staff is viscous when caring for the patients. Physical therapy is a joke. This should be your last resort.

Provider Response

Thank you for taking the time to share your feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

Very Piss Off

1

September 1, 2020

I am a friend or relative of a current/past resident

My father was a resident at this location. He was very unhappy with the service he received. They was very unprofessional.The building smell urine as you walk up to the door. They residences sitting in the hallway unattended.My father supposed to have had Physical Therapy, but that was a trip to the hallway. They was not cleaning him like they should have been. He wasn't getting his medicine on a daily basis.They kept trying to take him to Dialysis, he is not a Diabetic. They was feeding my father bacon, and ham and he has Hypertension. And that wasn't in his diet. On Friday August 28, 2020, we remove my father from this place. When I seen my father you can tell that he has not been bath. Because his clothes had food on them and he needed to be changed. his Blood Pressure was 237/101. We had to rush him to the hospital. They admitted him that night. They said that my father could have had a stoke or a heart attack. This is sad how they treat people and the management or supervisor whoever the lady was at the door was. She told them not to help us get my father in the car. they brought his bags to the door and put them on the ground by the door and went back in the building. One of the employee was leaving and she stated he thought he was in hell here. Wait until he get home, he really going to be in hell. I had to let her know that he would not be in hell at home. But he will be loved and treated better then he was there. This place need to be close down. Because they are very rude and unprofessional to be caring for anybody. Please if you have a family member or a friend in this place go get them before its to later. They had move my father from the front to the back. Once they move you to the back of the building. You know the rest. I rate this place a F minus. Food F minus, Staff F minus, Facilities F minus, Value F minus, Activities F minus.

Provider Response

We are disappointed that we did not provide you with a good experience. Thank you for taking the time to let us know. Please reach out to us when you can so we can address this situation directly. Thank you.

VJones0128

5

May 28, 2019

I visited this facility

The employees and staff have salways shown kindness to patients and visitors. The rooms and facility has always been clean and seem inviting

Provider Response

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know. Have a great day!

LWallace1

5

May 25, 2019

I am a friend or relative of a current/past resident

The nurses and CNAs were very caring, compassionate and attentive to father who is currently a resident for rehabilitation. Upon arrival, the night nurse and CNA immediately accessed, treated and met the needs of my father. The Nursing Home Administrator (NHA) is very concerned, involved and aware of the needs of my father. The NHA personally spent time speaking with and getting to know my father. I'm very pleased and comfortable with the care that is being rendered to my father. Also, there is no urine smell in the building. This is important because urine smell can be a sign that the building is not clean and residents are left soiled. Not the case at North Decatur Health & Rehab. North Decatur Health & Rehab is a great place for your family member.

Provider Response

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you and your father found this to be the case.

Layah

5

May 23, 2019

I visited this facility

Came for a tour for my Aunt but unfortunately she didn’t make it. First impression was great, the facility is so clean

Provider Response

Hello Layah, we appreciate you taking the time to leave us this feedback, and are so sorry to hear about your Aunt. Your recommendation means so much thank you again for taking the time to let others know about your positive experience. Have a great day!

Jason H. Woods

5

May 21, 2019

I am a friend or relative of a current/past resident

The staff is always friendly and attentive. Also, they always keep me in the loop with respect to the care of my mom.

Provider Response

Hello Jason, we appreciate you taking the time to leave us this feedback. Have a fantastic day!

JM8

3

February 10, 2016

I am a friend or relative of a resident

Golden LivingCenter – Decatur was not the place I want my mother to actually end up with, but it is secure. She ended up sharing a room with another lady. Resources-wise, there are not a whole lot of choices for her. It's clean, and the staff is good. We could still take in a lot of her stuff to make her feel at home there. The food is OK. They make sure that they have nutritious diet, they're fed well, they are not starving, and they get plenty of food. They make sure that they get everything, vegetables, fruits, and bread. Overall, it's not great, but it is good. They do have games, some other things they can do to keep their minds occupied, keep them going, and fun things to do with everybody.

Caring79214850

3

February 26, 2014

I am a friend or relative of a resident

I've had some issues and I would bring them to their attention and they work more to rectify the issue. Golden LivingCenter is an old building. When you walk in it really smells like a very old nursing home to me. I'm not pleased. I understand that this rehab facility works with elderly people however it shouldn’t smell like it. Sometimes it just doesn't seem very caring to me. In choosing this particular place, we didn’t have a choice. Things happened to my mom so fast and this place was more feasible for me to get back and forth. Because in the beginning, I have to be with my mom everyday out there to help motivate her with her therapy. They lack in cleanliness. I understand you have some occasions that you are appointed to on a daily basis. However, I don’t want to walk in and see my mom in the sheets that are filthy. I don’t want to walk in and see her where she's lying in the bed, she’s been eating and her clothes are filthy. My mother may not want to be bothered, I understand some of those days. However, I get truly upset when I walk in and I see my mother lying there looking like nobody took care of her. The floors are sticky. It’s just not clean; it’s not around the clock. There are couple of people I had a meeting and I expressed all of these things to them. They began to be more vigilant and attentive to her. I’m not just throwing a bad rap on them however there issues there that I don’t like and because I’m there almost everyday, I see things and it makes me say it. Had they not attempted to satisfy me, then I would probably say I’ll try to find my mother somewhere else to go.

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Services and Amenities of North Decatur Health and Rehabilitation Center in Decatur, Georgia

On-Site Services

  • Religious Services
  • Veterans Affairs (VA) Aid Assistance

Pets

  • No Pets

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services
  • Private Housekeeping Services

Specialized Staff

  • Nurse on Staff (Part time)

Personal Care

  • Cooking services

Medicare

  • Health: 2.0 out of 5
  • Quality: 2.0 out of 5
  • Staff: 3.0 out of 5
  • Overall: 2.0 out of 5

Inside Amenities

  • Cable/Satellite TV in Common Area
  • Entertainment Venues

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Guests

  • Guest Parking

Outside Amenities

  • Garden

Staff Training & Qualifications

  • Staff trained in Medication Management

Transportation & Shopping

  • General Transportation Services

Games Hobbies & Recreation

  • Music Activities/Programs
  • Horticultural Activities
  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs

Financing & Payment Options

  • Financial Guidance
  • All Inclusive Rent

Health Services

  • Hospice Care
  • Pharmacy on-site
  • Psychiatric Care
  • Skilled Nursing
  • Medication Reminders

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit

Therapies

  • Physical Therapy/Rehabilitation

Additional Amenity Information

  • Features: Fitness Room/Gym

Medicare

  • Health

    3.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 115012
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About North Decatur Health and Rehabilitation Center in Decatur, Georgia

Skilled Nursing, Rehabilitation

Map of North Decatur Health and Rehabilitation Center

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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