Surrey Place Care Center

lauraletta

My husband was treated like a piece of poop and handled ruff and left the nursing home very sick and he was hit jerked around and don't ask for anything you will get your head bit off very unfriendly I feel bad for the people that are there please lord look after them because the staff won't I could go on and on with the bad stuff I wouldn't recommend this place to anyone God bless you all and please be nicer it won't hurt

sis1938

They are amazing

Provider Response

Willard

Surrey Place Care Center seemed very crowded. Some of the people who live there didn’t really seem like they’re as happy as they should be. The cleanliness is pretty good. The staff seemed pretty good and friendly, but they can only do so much because they don’t seem to have enough staff. They also have activities for the residents, although not as many as the place we’ve chosen. During my visit I saw the rooms, and they also had physical therapy.

Provider Response

bowski83

Very poor care! Use to be an excellent place to put your loved one. Since new administration came in 2 years ago, its HORRIBLE. My mother was not cared for. Doctor never visits but claimes he does, they have "forgotten" to feed her several times. She ended up in the hospital (Only b/c I insisted). She was badly dehydrated, BP was high, fever, oxygen was at 40,pneumonia, kidneys were failing, list goes on. Doc called in Robitusin! Her dentures were covered in black mold. I cant even rate this dump as a 1 star.

jessteal

Very, very poor care. Since my family member moved, they have improved tremendously. They were almost completely ignored, leading to more health problems. The facility let an individual, of no relation, decide what my family member did that day, like not go to group functions. The facility kept giving my family member medicine to stop them from crying; so much medicine to the point where they were basically absent. I would not recommend this nursing home to any family who wants their loved ones actually taken care of.

sillywabbit

I think The Surrey Place was a great place for elderly people to spend their time. My mother-in-law worked there a few years and I also had a friend who resided there a few months. The staff was excellent. Super friendly but they were southern and I think that southerners have a great deal of manners. The facility was always clean and cheerful. They had activities for the residents and a nice outside area to get fresh air. That being the case, I was impressed with the nursing home idea, as with before, I quite honestly thought they were a cruel place for a loved one to live. The other place was Suwannee Healthcare, with which I was impressed with the cleanliness, friendliness, and amount of activities for the residents. All in all, the residents there were happy and enjoyed seeing new and other faces of their friends family. It was a genuine, warm feeling of love there. If I need to live in an assisted living facility,I would choose either The Surrey Place or Suwannee Healthcare because of the hospitality and beautiful outside scenery. It was an amazing place, though I don't know what the cost. I reccomend eihter of the two.