Pacifica Senior Living Country Crest

Offers Assisted Living and Independent Living

23 Reviews
55 Concordia Lane, Oroville, CA 95966
Call (844) 325-8230
Pacifica Senior Living Country Crest (844) 325-8230

Reviews of Pacifica Senior Living Country Crest

23 Reviews Write a review
Food
(5 Reviews)
Staff
(6 Reviews)
Facility
(6 Reviews)
Activities
(2 Reviews)
Value
(1 Review)

Assisted Living Reviews for Pacifica Senior Living Country Crest

March 05, 2018

By Linda

I am a friend or relative of a current/past resident

I live out of state and I was very nervous about my parents moving into an assisted living facility but after spending a week with my parents helping them get settled in I am very well pleased. I stayed at the facility with my parents and I got a very upfront experience with the staff and routines. Everyone was very responsive to our needs and helped us navigate through a very sticky situation. With Patricia and Sharon there I am very confident that my parents are in a very caring and clean facility. The food is outstanding, I ate almost every meal there for a week.
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

February 02, 2018

By suejungi

I am a friend or relative of a current/past resident

The entire staff has been extremely helpful with this transition for my father. Any questions I have asked of the staff (Wendy, Sharon, Patricia, Cindy, Casey, Vanessa and Jamie) have been answered quickly and professionally. I would highly recommend Pacifica to others who are in need of a senior living facility.
Provider Response
Thank you for your review, your opinion is very important to us. We are very proud of our community and support staff. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.

January 26, 2018

By Clay Castleberry

I am/was a resident of this facility

I have to say I was pleasantly surprised when I came to Pacifica Senior Living Country Crest over 2 years ago. It has been and is still a wonderful place to live, better then expected. It is kept very clean. The food is GOOD. The staff are pleasant and helpful. I am very active and I appreciate I am able to run two of the resident exercise classes. The best part is it is run very well by a bunch of great women.
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

December 28, 2017

By Em's

I visited this facility

A great experience like no other in assisted living. It has been quite some time since I have visited a community of such a high caliber from the decor and food to the service with a smile. Whether you're a guest or an employee, I noticed you are going to be treated like nowhere else in this industry They are taking the genuine care and comfort of the residents, guests and employees to the highest level. I enjoyed visiting and would recommend this community to everyone looking for assisted living for themselves or a loved one. Two thumbs up!
Provider Response
Hi Em'S, thank you for taking the time to leave a review for us at Pacifica Senior Living Country Crest. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Country Crest!

November 13, 2017

By SM

I am a friend or relative of a current/past resident

Pacifica Senior Living Country Crest is one of the best places I have seen. It is a nice place and everybody seems to be really nice. Mom has a really nice and big room. We brought her own furniture. It has a walk-in closet and a balcony that has plexiglass on it, so she can't fall out. She shares the bathroom, though. They come and get her for breakfast, lunch, and dinner, do her laundry twice a week, and make sure she gets her shower. They have different activities such as trips to restaurants, bingo, card games, and people coming in to play the piano or to sing. Yesterday, they were making snowman in the memory care unit. They have a hair salon and are located in a very nice area. Their price is very affordable.
Provider Response
Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. We are always more than happy to assist you if anything comes up. We hope you have a wonderful day.

April 05, 2017

By MIEM

I visited this facility

We visited Pacifica two or three times, but the price was high. They take them out to Reno and play Bingo and some tennis. They have a swimming pool. Residents seemed to lose track of the outside world, and at my age, I don't like that. They served a very good lunch of sandwiches and soup.
Provider Response

Thank you Miem for your review. Your opinion is very important to us and we are glad to hear that you enjoyed your meal. We thank you for considering our community and hope to see you again soon. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions, we are here to help! (530) 712-3100.

October 24, 2016

By Larryglen

I visited this facility

I visited this community recently for my wife and myself. We are not ready as of yet, but when we are, this is where we will be moving. We know several residents that live there and they are very happy with their decision to move to Pacifica Country Crest. We dined there for dinner and the food was delicious. Every resident and staff member was most kind and welcoming. It was a great experience and made us relieved to know when the time comes, this will be a very happy home for us.
Provider Response

Hi Larryglen, thank you very much for taking the time to leave us this positive 5 star review. We appreciate it and we are very happy to hear that you enjoyed yourself in our community. We are very proud of our staff and community. We look forward to seeing you again!

October 03, 2016

By LawrenceG

I am a friend or relative of a current/past resident

My Father has been at Pacifica Country Crest for almost six months. After my Mother died we thought it would be a good option for him socially. He has met numerous friends, has beautiful meals in the all day restaurant and is very involved in programs they offer. He has enjoyed it so much, that he is now an Ambassador for the community and helps with all their events and new residents. We highly recommend this facility.
Provider Response

Thanks for the feedback Lawrence. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Country Crest. We appreciate you taking the time to leave us a review! We are very happy to hear that your Dad is happy and excelling here with us. Thank you!

September 26, 2016

By Kelly0033

I am a friend or relative of a current/past resident

My Mother moved into Pacifica Country Crest about a month ago. We are very happy with our decision and so is she. The staff have been great and we regularly eat with her in their dining room, the food is very good. She is happy with all the events and activities that occur. We are very pleased so far with this decision.
Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it!

March 15, 2016

By Leonora and Jim

I visited this facility

We're happy and set up to go to Pacifica Senior Living Country Crest in a ground floor apartment. They have a five-star restaurant. I had been up there before and heard nothing but good reports about it. Nobody ever has any complaints about it and said how good the food is and how well the people treat you there. The lady that set us up has been wonderful and bought some of the things that we had for sale. It's really worked out well. They have birthday parties and different things all throughout the month. I met their nice driver who's been there for 12 years and takes them to doctors' appointments and to outside activities during the week. Almost all of their people have been there for a long time. Everybody is cordial. They have coffee in the main lobby all the time and make popcorn and have cookies. They have tables where people can play games and cards or just sit and talk. They're building their restaurant up on the second floor and a patio outside with umbrellas so you can eat out there if you want to. They change the menu quite often. You don't have to pick what you want to eat way ahead of time; you just go down like you would to a restaurant and order what you want then. I'm looking forward to that because I do not cook anymore.
Provider Response

Hi Leonora & Jim, thank you so much for your positive review! We are so appreciative you took the time to share your thoughts and experience. We are also grateful you chose our community and will do our absolute best to ensure your happiness. If you have any questions or concerns please let us know right away at the community. We look forward to seeing you around the community!

March 08, 2016

By Zane

I visited this facility

The only real problem I have right now with Pacifica is that they’re in the middle of construction. They’re building another wing and due to the construction, it really bothered me to see that they’re hammering and nailing. It seems unsettling for people to move in right now. I have a friend who lives there, and he told me that the staff is really wonderful. I believe their staff is good and the people are nice, but the idea that there is construction going on kind of turned me off to considering it. They only had one place available, and it’s a really wide room and really pricey because it was a bigger unit, so they’ll charge you a pretty good price for that. They did have some activities going on down in the lobby area, which was very nice, like people playing games and staff interacting well with them. It looked fun, and the people were having a good time. The dining area looked really nice and well laid out. They always give you good menu with good food and stuff. The menu and food looked good. I believe that they really do well with the people there. The worst thing I saw was the construction, and they’re in phase three adding onto the locked down unit area. It’s obviously nice, but with what’s going on, I just didn’t think that my mom is going to fit well in there with all of the noise and construction workers going in and out.
Provider Response

Zane, thank you for leaving this detailed feedback about your experience with our community. We are very proud of our community and our staff! We have a great team and genuinely care for all our residents. We hope that you find the community that best fits your mother's needs and that you are happy in the community you choose. We thank you for your consideration.

June 01, 2015

By Justina L.

I visited this facility

I have been to the communities in Oroville and found that this was the nicest place available. The remodeling in progress is very upscale and has a warm, rich feeling when you walk in the front door. The food served in their Dining Room was very good. The facility as a whole appeared to be very clean and well maintained. The Staff was warm and friendly. I plan on placing my Father there as soon as his house sells.
Provider Response

Justina L., thank you for leaving this detailed review about your experience with our community. We appreciate it.

May 18, 2015

By Peggy1530

I visited this facility

My Mother in Law lives at Pacifica Country Crest and we could not be more pleased! We looked at most of the communities in the area and this one is by far the best. The food is amazing, my Mother in Law loves to meet her friends for meals. The care staff is so kind and the community itself is beautiful and always immaculate!
Provider Response

Thanks for the review, Peggy. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Country Crest. We appreciate you taking the time to leave us a review!

March 31, 2015

By Anonymous103748250

I visited this facility

My mother lived before at Pacifica Senior Living Country Crest and it was very unsatisfactory. They were not giving her the appropriate care and they did not tell us that they could not provide the care that she needed. The food was fine. All of the exterior things were fine, but they just did not really have the capacity or the knowledge or the people who had the ability to take care of her. She was neglected and she has gotten outside of the facility one day.
Provider Response

Thank you for your review, we want to let you know that we take your comments seriously and we are sorry to hear that you did not have a positive experience. One of the things we pride ourselves on is our ability to successfully connect with everyone who walks through our doors and to take excellent care of our residents. We would welcome the opportunity to talk with you further regarding your experience and even re-schedule a return visit so that we can show you just how committed to all our residents and staff we really are. We'd like the opportunity to make this up to you, so if you're willing, please contact our community at (530) 712-3100.

March 20, 2015

By Art Dewalt

I am/was a resident of this facility

As far as I'm concerned, the quality of care is excellent. I would highly recommend them to a friend. Staff is very friendly and personable.
Provider Response

Thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents and it shows.

August 17, 2014

By Colleen12

I visited this facility

We found Pacifica Senior Living Country Crest. Basically, we chose it because we could get a bigger unit for the same or less amount of money and it was the place my mother had always said she wanted to go to when and if it became necessary. I have nothing against the other facilities; this one just had more to offer for the same price and she has some friends there, so that made our choice easy. Our overall experience with it has been great. Regarding the room, the combination that my mother has is wonderful. It is a one-bedroom unit with a bath and a half, a full kitchen, a den, and a little terrace, which is very nice. They have activities planned everyday; however, my mom has only been there for four weeks, so I'm not sure if she has really taken advantage of them. I do know they take them shopping to Visitor Center, which is at the Oroville Dam (where there is a museum). They take them out to dinner to certain places. However, I have only seen these posted on the board. I have eaten with my mother in the dining hall, which is also quite nice and quite good, and the menu offered a great variety of food. Overall, what I like about Pacifica Senior Living is that my mom is happy there.
Provider Response

Colleen12, thank you for taking the time to leave us feedback.

October 31, 2011

By beverly1

I visited this facility

Country Crest assisted living facility is a 3 storied 61 bed facility appearing more like a nice apartment facility. The rooms have either outside entrances or balconies and all include a full kitchen. The entrance area is spacious; there appear to be areas where residents can entertain. The entire community sponsored by the Calvary Lutheran Church consists of the assisted living facility and a separate 30 bed Skilled Nursing facility that reportedly includes some care areas for Alzheimer's victums. The residents in the assisted living apartments enjoy autonomy and independence. It would seem that an individual can buy into the complete continuing care package. There were no residents in the reception area and only one semi-knowlegable young woman to answer my questions when I visited on 10/20/2011. My opinion is that it is very nice and rather exclusive.
Provider Response

Beverly1, thank you for taking the time to leave us your review.

See all Assisted Living reviews (21) See fewer reviews

Independent Living Reviews for Pacifica Senior Living Country Crest


Questions about Pacifica Senior Living Country Crest

What ongoing training does the staff receive in dementia care?

Required training and monthly ongoing training.

Describe the overall population of assisted living residents at Pacifica Senior Living Country Crest. What is their average age? What are their favorite things to do?

Average age is 85. They love going to places out in the community, dining out at restaurants. 65-105

What programs or activities does Pacifica Senior Living Country Crest offer to enrich residents' well-being?

Concerts, trips, lunch outings, Bingo, Poker, shopping, events, Dominoes, movies, Prayer and bible groups, Zumba, exercise classes, coffee socials, health education and so much more...

What places are near Pacifica Senior Living Country Crest or within walking distance for assisted living residents to enjoy?

Bird Cage Theatre, Performance arts center, Trips to the glass blowing company, Museum, Wine Tasting.

What transportation services does Pacifica Senior Living Country Crest offer to assisted living residents?

Our bus and van driver is available through the communities transportation department. Scheduled services take residents to nearby medical appointments, shopping trips, religious services, banks, postal services, special events and more.

What makes the chef or dining program at Pacifica Senior Living Country Crest exceptional? What kind of menu can assisted living residents expect?

Dining is a delight at Pacifica Senior Living Country Crest. Meals are prepared fresh daily by our on-site chefs & staff and are served in beautifully appointed restaurant-style settings by attentive dining staff.

What safety features or security measures does Pacifica Senior Living Country Crest offer to assisted living residents?

Personal call buttons with wander-guard and a fall detection feature.

How does Pacifica Senior Living Country Crest keep residents' families informed about their loved ones?

Written care plans, phone calls and emails.

What is the care staff-to-resident ratio at Pacifica Senior Living Country Crest during daytime and nighttime hours?

The community will have enough staff necessary to meet the health and safety needs of residents.

If Pacifica Senior Living Country Crest accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do accept pets and have large grounds they may enjoy with their owner.

What ongoing senior care training does the staff receive?

40 hours of initial training and monthly ongoing training.

Describe the overall population of independent living residents at Pacifica Senior Living Country Crest. What is their average age? What are their favorite things to do?

Average age is 85. They love going to places out in the community, dining out at restaurants. 65-105

What places are nearby for independent living residents to enjoy?

Concerts, trips, lunch outings, Bingo, Poker, shop...Concerts, trips, lunch outings, Bingo, Poker, shopping, events, Dominoes, movies, Prayer and bible groups, Zumba, exercise classes, coffee socials, health education and so much more...

What are some recent off-site events that the community activity director at Pacifica Senior Living Country Crest has organized?

Old Sacramento stroll and lunch at Joe's Crab Shack. Nevada City lunch at Blue Moon Cafe and shopping and more!

What transportation services does Pacifica Senior Living Country Crest offer to independent living residents?

Our bus and van driver is available through the communities transportation department. Scheduled services take residents to nearby medical appointments, shopping trips, religious services, banks, postal services, special events and more.

What makes the chef or dining program at Pacifica Senior Living Country Crest exceptional? What kind of menu can independent living residents expect?

Dining is a delight at Pacifica Senior Living Country Crest. Meals are prepared fresh daily by our on-site chefs & staff and are served in beautifully appointed restaurant-style settings by attentive dining staff.

What common areas are available for independent living residents?

The common areas throughout the community are available for all the IL residents. For instance: Activity room, Bistro, Lobby,

What safety features or security measures does Pacifica Senior Living Country Crest offer to independent living residents?

Already answered above.

If Pacifica Senior Living Country Crest accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Many grassy and paved areas are located throughout our community. We love pets and offer pet therapy for our residents as well.

Does Pacifica Senior Living Country Crest work with an agency or registry to provide nursing and medical assistance as needed?

Yes

How many staffers are on duty in the daytime and overnight?

The community will have enough staff necessary to meet the health and safety needs of residents.

What safety features or security measures does Pacifica Senior Living Country Crest provide to protect residents who wander?

We have a secure 27 apartment memory care center called Legacies dedicated to dementia residents.

What programs or activities does Pacifica Senior Living Country Crest offer to keep residents engaged? How does the staff engage residents' long-term memories?

A monthly Activity calendar is created and staff conducts small group activities.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Resident Supervisor. Residents are regularly reassessed to make sure the most appropriate support is delivered.

What techniques does Pacifica Senior Living Country Crest use to support memory care residents during mealtimes?

Residents are supervised by the staff and assist with their meals.

How does Pacifica Senior Living Country Crest keep residents' families informed about their loved ones' health?

Written care plans, phone calls and emails.

Describe the neighborhood around Pacifica Senior Living Country Crest. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Residential neighbor

Is Pacifica Senior Living Country Crest affiliated with a hospital if more care is needed?

Not at this time. There is a close by skilled nursing facility but they are not associated with us.

Costs for Pacifica Senior Living Country Crest

Cost of Assisted Living

$ 1,234

Starting Price

Click to unlock price

Cost of Independent Living

$ 1,234

Starting Price

Click to unlock price

Photos of Pacifica Senior Living Country Crest


Services and Amenities of Pacifica Senior Living Country Crest

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $3500/month
  • Independent Living Starting At: $3500/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Golf
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, W/D In Apt.

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Pharma

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Staff Patient Ratio: 1 To 10 (Il Al) 1 To 6 (Alz)
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Licenses

  • Licenses: RCFE
  • State Licenses: 45002440

About Pacifica Senior Living Country Crest

Our residents enjoy a lifestyle of choice. Our professional team members assist residents in maintaining a sense of freedom while keeping awareness for when additional needs may become necessary. We are committed to not only serving our residents, but giving our families, peace of mind.

Our community is a place where you'll feel right at home...a comfortable and caring environment where our commitment to excellence is visible in everything we do...every day.

What Makes Us Special

Pacifica Country Crest offers the largest apartments in Butte County, each with a full kitchen and private balcony or patio. A 17-acre three story community providing some of the best views in senior living in Oroville. Offering three levels of care, Independent and Assisted living and in January 2015, a new Memory Care neighborhood.


Map of Pacifica Senior Living Country Crest


Get Costs

Get Costs

Pacifica Senior Living Country Crest


  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.