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Sunny Rose Glen

29620 Bradley Rd, Menifee, CA 92586

(800) 558-0653

Verified Partner

3.7

(14 reviews)

Starting Price

$3,800

Care Offered: Assisted Living and Memory Care

Wi-Fi

Pet Friendly

Mobility Assistance

Transportation Services

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About Sunny Rose Glen in Menifee, California

We are a cozy "bed and breakfast" Assisted Living/Memory Care community in Menifee, California. We are a newly built, single-story community with a small-town feel but large-town services. Our residents have the freedom to choose from so many things, such as sleeping in, ordering room service, spending the day shopping or at the casinos, having visits from our in-house physicians, or just visiting with family and friends on the patio by the outdoor fireplace and garden. You will enjoy these simple pleasures of life while receiving customized personal assisted living care and services. So whether you need medication support, assistance with mobility, hands-on care for personal needs, or just the enjoyment of having new adventures every day, you will find that Menifee Meadows is the place you want to be. And if Hospice or Respite Care is what you need, we are here for you too! Assisted Living: Dedicated to providing a high level of individualized care, each one of our residents is assessed for specific personal needs. We are happy to offer many in-house medical services through different medical specialists in the area. Services such as medical, dental, eye/ear/foot care, physical therapy, and hospice can all be partners in our care process. We also invite and encourage each resident to participate in our recreational, social, and personalized activity programs. Recognizing that our residents' needs come first, we respect their right to privacy and dignity. Offering personal assistance to each one of our residents while encouraging them to maintain their independence and free choice is a top priority for us. Alzheimer's / Dementia Care: We understand the importance of providing compassionate care to those individuals suffering from dementia-related illnesses such as Alzheimer's or Parkinson's disease. Caring for these residents requires a very special heart. We are dedicated to selecting only those staff members who have the right motivation to care for our residents. Once selected, our staff members participate in special, comprehensive, and ongoing training-key elements in providing confident and competent care for your loved one. To learn more about this provider's license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search

Map of Sunny Rose Glen

Services and Amenities of Sunny Rose Glen in Menifee, California

Resident Information

  • Offers Respite Care

Room Amenities

  • Living Rooms in Unit
  • Premium Finishes In Unit
  • Private Outdoor Space
  • Shower in unit
  • Telephone Hookup
  • Telephone In Unit
  • Unfurnished units
  • Wifi/Internet In Unit
  • Cable/Satellite In Unit
  • Closet Space In Unit
  • Den/Study In Unit
  • Furnished Units
  • Individual Climate Controls
  • Kitchen Appliances In Unit

Therapies

  • Pet/Animal Therapy/Rehabilitation
  • Stress Management
  • Support Groups

Ambulatory Assistance & Accessibility

  • Accessible apartments
  • Accessible Facilities
  • Ambulatory Assistance
  • Ambulatory Assistance Features
  • Mobility Assistance Features
  • Mobility & Wheelchair Assistance
  • No Hoyer Lift
  • Transfer Assistance
  • Two-Person Transfer Assistance
  • Wheelchair Accessible Facilities
  • Wheelchair Accessible Transportation

Diet & Nutrition

  • Chef on staff
  • Diabetic
  • Dietary services
  • Dietitian-Approved Meals
  • Dysphagia diet accomodations
  • Kosher
  • Low Fat
  • Low Salt
  • Nutrition specialist on staff
  • Renal
  • Special Diets/Dietary Accommodations
  • Vegetarian Diet Available

Games Hobbies & Recreation

  • Activities staff
  • Arts & Crafts Activities/Programs
  • Culinary Activities/Programs
  • Cultural activities/programs
  • Educational Activities/Programs
  • Entertainment activities/programs
  • Facilitated Field Trips/Outings
  • Game Room
  • Horticultural Activities
  • Intergenerational events/programs
  • Literary Activities/Programs
  • Music Activities/Programs
  • No woodworking
  • Organized activities/programs
  • Performing arts activities/programs
  • Recreational activities/programs
  • Resident volunteer opportunities
  • Seasonal, holiday, and themed events
  • Social Activities/Events
  • Spiritual activities/programs
  • Sports & lawn games
  • Tabletop & Other Games/Programs
  • Technology activities/programs

Housekeeping & Maintenance

  • Bed Making Services
  • Groundskeeping Services
  • Home Modification Assistance
  • Housekeeping Services
  • Laundry Services
  • Linen Services
  • Maintenance & Repair Services
  • Maintenance Staff On-Site
  • Plant Care Services
  • Private Housekeeping Services
  • Trash Removal Services

On-Site Services

  • 24/7 concierge services
  • Car washing area
  • Catholic Services
  • Chaplain on staff
  • Church services
  • Conference room
  • Copying services
  • Elderlife Financial Planning Services
  • Estate Planning Services
  • Fax services
  • Financial Aid Referrals
  • Financial Planning Services
  • Hearing Aid Specialists on staff
  • Long-term insurance assistance
  • Mail delivery
  • Mail pick-up
  • Medicaid Assistance
  • Medicare Assistance
  • Meeting room
  • Pastoral Care
  • Religious Counseling
  • Religious Services
  • Shabbat services
  • Veterans Affairs (VA) Aid Assistance

Personal Care

  • Administer Medication
  • Bathing Assistance
  • Cooking services
  • Cueing & Redirection
  • Dressing Assistance
  • Feeding Assistance
  • Grooming Assistance
  • Health/Medical reminders
  • Meal planning
  • Meal Preparation
  • Mealtime Reminders
  • Medical Appointment Scheduling Assistance
  • Oral Hygiene Assistance
  • Personal Bookkeeping Services
  • Personal Care Assistants
  • Personal Care Reminders
  • Phone Call Assistance
  • Reading Assistance
  • Refriderator Checks
  • Shaving Assistance
  • Toileting Assistance
  • Urinary Incontinence Care
  • Writing Assistance

Financing & Payment Options

  • Rent And Care Fees
  • Accepts Check Payments
  • Accepts Credit Card Payments
  • Accepts Insurance
  • Accepts Medicaid
  • Accepts Medicare
  • Financial Aid
  • Financial Guidance
  • Insurance Accepted
  • Medicaid Accepted
  • Medicare Accepted
  • Private Pay Accepted
  • State Benefits Programs Accepted
  • Veterans Aid (VA) Benefits Accepted

Safety & Security

  • Controlled Building Access
  • Emergency Preparedness Procedures & Facilities
  • Emergency Response System
  • Fall Prevention Program
  • Gated Facility
  • Personal Medical Alert Systems
  • Remote Patient Monitoring
  • Safety & Wellness Checks
  • Security Systems
  • Supervisory Staff

Transportation & Shopping

  • General Transportation Services
  • Medical Transportation Services
  • Transportation Services for General Shopping

Campus/Building Details

  • Convenient location
  • Flexible Visitation Hours
  • House setting
  • Resort-style community
  • Scenic views
  • Single-floor building
  • Smoking Not Allowed

Dining

  • Beverages provided
  • Casual dining
  • Communal Dining
  • Fine dining
  • Flexible dining options
  • Flexible dining times
  • Flexible food options
  • Flexible meal plans
  • Guest Meals
  • Meals provided
  • Outdoor dining
  • Private dining
  • Resident-assisted menu development
  • Room Service
  • Snacks provided

Guests

  • Guest Parking

Inside Amenities

  • Cable/Satellite TV in Common Area
  • Communal Kitchen
  • Entertainment Venues
  • Mailboxes
  • Performance venues
  • Recreational amenities
  • Religious Spaces
  • Shared Common Areas

Outside Amenities

  • Enclosed/Secured outdoor common areas
  • Garden
  • Outdoor common areas
  • Outdoor recreation facilities
  • Patio
  • Sports and lawn game facilities
  • Walking and Hiking Areas

Pets

  • No Pets
  • Pets

Staff Training & Qualifications

  • Flexible staffing
  • Interview Every Team Member in Person
  • Male Caregivers
  • Reference Checks
  • Staff are licensed or certified
  • Staff Driving Record Check
  • Staff screening conducted
  • Staff to resident ratio meets state requirements
  • Staff trained in aging & mobility
  • Staff trained in ambulatory assistance
  • Staff trained in behavior management
  • Staff trained in chronic diseases/illnesses
  • Staff trained in client rights
  • Staff trained in diabetes care
  • Staff trained in diet & nutrition
  • Staff trained in disability care
  • Staff trained in disease/illness management and prevention
  • Staff trained in diversity/inclusion/sensitivity
  • Staff Trained in Ethics
  • Staff trained in eye/vision care
  • Staff Trained in First Aid
  • Staff trained in fitness & wellness
  • Staff trained in home care
  • Staff trained in injury/trauma care
  • Staff trained in Medication Management
  • Staff trained in memory care
  • Staff trained in mental health care
  • Staff trained in oncology care
  • Staff trained in pain Management
  • Staff trained in Palliative Care
  • Staff trained in paralysis care
  • Staff trained in personal care
  • Staff Trained in Rehabilitation
  • Staff trained in Respiratory Care
  • Staff trained in rheumatology
  • Staff trained in safety
  • Staff trained in skin care
  • Staff trained in taking Vital Signs
  • Staff trained in therapy
  • Staff trained in use of medical equipment
  • Staff trained in Wound Care
  • Staff Trained in Wound Care
  • Staff Trained to give injections/immunizations
  • Staff trained to monitor for abuse/neglect/exploitation
  • Staff Training Opportunities
  • Trained staff on-site

Kitchen Types

  • Kitchenette

Companionship & Escort Assistance

  • Companionship Services
  • Escort Assistance

Fitness & Wellness Programs

  • Balance activities/programs
  • Brain fitness activities
  • Chair fitness
  • Dance fitness
  • Fitness Opportunities
  • Fitness & wellness facilities/equipment
  • Fitness & wellness staff
  • Group exercise
  • Health & wellness activities/programs
  • Health & wellness education
  • Life enrichment activities/programs
  • Meditation opportunities
  • Salon Services
  • Tai Chi
  • Yoga/Stretching opportunities

Health Services

  • Cardiac Care
  • Companion Care
  • Dental Care
  • Diabetic Care
  • Diagnostic/Lab Services
  • Disease Management
  • Hospice Care
  • Medical Care
  • Medication Reminders
  • Memory Care
  • Podiatry

Languages

  • English spoken
  • Spanish Spoken
  • Vietnamese spoken

Parking Options

  • Parking Lot

Additional Amenity Information

  • Fee Structure: Entry fee cost : $2000; Assisted Living Shared starting at $2800 + care; Memory Care Shared starting at $3800 + care
  • State Licenses: 336425525 - Sunny Rose Glen LLC, Menifee Assisted Living LLC

Costs for Sunny Rose Glen in Menifee, California

Assisted Living

$4,800

Starting Price

Memory Care

$3,800

Starting Price

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Reviews of Sunny Rose Glen in Menifee, California

3.7

(14 reviews)

  • Facility

    4.2

  • Staff

    4.8

  • Food

    5.0

  • Activities

    3.0

  • Value

    3.7

P. Newman

5

July 16, 2024

I visited this facility

I toured this community after hearing so many great things about it. I was not disappointed. The grounds are lovely and the staff are friendly. They even greeted us while walking around. We stayed for lunch and the food was delicious.

Provider Response

We're absolutely thrilled to have received your glowing review! It means the world to us to hear you had such a delightful experience at Sunny Rose Glen. Our team is dedicated to providing exceptional care and creating a warm and welcoming environment.Our amazing culinary team whips up delicious and nutritious meals tailored to our residents' preferences and dietary needs. There's a variety of activities to choose from, including arts and crafts and fitness classes, ensuring there's something for everyone to enjoy. Our well-maintained gardens and outdoor spaces provide a peaceful retreat for relaxation and socializing.We pride ourselves on offering award-winning assisted living and memory care services, ensuring that each resident receives the personalized care they deserve. Our residents and staff form close-knit relationships, creating a true sense of family and belonging.Sunny Rose Glen - Amazing Care, Exceptional Living.

Sandy

3

January 25, 2024

I visited this facility

Sunny Rose Glen was an older facility. It's just not where I'd even put my father. The rooms were really small and old. The person who gave us the tour was very nice. I don't see how they can deal with as many people as they have here in the super small rooms that they have. Everything was really crammed in there. The place smelled. The carpet smelled really messy and like urine. It wasn't pleasing at all.

Provider Response

Hi Sandy, Thank you for taking the time to visit Sunny Rose Glen and for sharing your observations. We're pleased to hear that our staff made a positive impression during your tour. Our community is committed to providing a welcoming and comfortable environment for all our residents and families. We take pride in our close-knit community atmosphere and are continually working to enhance the living experience of our residents. Your feedback is valuable to us and will be taken into consideration as we strive for improvement. We appreciate your interest in Sunny Rose Glen and hope you find the best solution for your family's needs. If you have any questions, or need additional assistance, please reach out to us.

Laura

4

October 24, 2021

I visited this facility

I toured Sunny Rose Glen for my dad. Overall experience there was good. The staff members that met me were very kind and compassionate. The facility is older and smaller, or at least the memory care area, but it was OK, and it was good. They didn't have any memory care beds or rooms available at this point. I saw a room briefly. It was a room that was already occupied, but didn't have a resident in it at the time. It was a very brief look because I didn't want to intrude in somebody's room. The staff was very good and kind. She was very knowledgeable and answered my questions. She recommended I call another lady, the director, for the few other questions I had. She wasn't currently available at the time when I got there. The dining areas were good and were small. The outdoor area was very pretty and well kept.

Provider Response

Laura, We're grateful for the opportunity to have shown you what Sunny Rose Glen has to offer for your father. It's wonderful to hear that your tour experience was positive and that our staff made you feel welcome with their kindness and compassion. We appreciate your understanding regarding the brief room viewing and our current availability in the memory care area. Our residents' privacy and comfort are of utmost importance to us. We are glad that our staff could provide you with the information you needed and direct you to our director for any additional inquiries. It's our aim to ensure that all your questions are answered and that you feel fully informed when considering the care for your loved one. The beauty and upkeep of our outdoor areas are something we take pride in, and we're pleased that it left a lasting impression. Should any memory care beds become available, or if you have any further questions or would like to schedule another visit, please don't hesitate to contact us. We are here to support you and your dad in this journey.

Pam

5

March 11, 2021

I visited this facility

We haven't signed anything with Sunny Rose Glen yet because dad's still in the hospital. It was the only one we toured in person. You can't get into the area where the rooms are, but they have model rooms set up and you walk from the outside. It was a fantastic tour, and the staff was super nice. They shared all the activities planned, how they go about transferring my father, how they'd check on him, how the phone calls work, the TV, everything.

Provider Response

Dear Pam, Thank you so much for sharing your experience with Sunny Rose Glen following your recent tour. It's truly heartening to hear that you found our tour fantastic and our staff exceptionally nice. We strive to make every interaction informative and supportive, so it's great to know we were able to convey all the details about our activities, facilities, and the care process for your father. We understand that choosing the right facility, especially when your dad is still in the hospital, is a significant decision. Please know that we are here to assist you with any additional information or support you might need during this time. Our team is committed to making the transition as smooth and comfortable as possible for both you and your father. Should you choose Sunny Rose Glen for your dad's care, we look forward to welcoming him into our community and ensuring he feels at home with us. If there are any further questions or if you wish to discuss the next steps, please don't hesitate to reach out. Wishing your dad a speedy recovery and looking forward to potentially having him as part of the Sunny Rose Glen family.

Cheryl A

1

July 10, 2019

I am a friend or relative of a current/past resident

My friend is a 100% disabled veteran. When I placed her at SRG I was assured her rent would stay the same until her needs changed. Her needs have not changed yet her rent/care fees were raised 28%. In a matter of months, Her rent went from $3500. to $4500. per month. I do not recommend SRG, Unless you can afford large unexpected rent increases.

Provider Response

Dear Cheryl A, We want to thank you for bringing your concerns to our attention regarding your friend's experience at Sunny Rose Glen in 2019. Feedback from residents and their loved ones is invaluable in guiding our efforts to provide the best possible care and service. While we can't change the past, we can assure you that Sunny Rose Glen is under new leadership and we have implemented significant changes aimed at enhancing transparency in our communications, especially regarding financial agreements. Our commitment is to provide clear and upfront information about our fee structure and any potential changes that might arise. We understand the importance of financial stability and predictability for our residents and their families, especially for veterans who have given so much. We are continually working to balance the need to provide high-quality care with affordability. If you are open to it, we would appreciate the opportunity to discuss your experience in more detail and address any residual concerns you may have. Your feedback is critical to our ongoing improvements, and we are dedicated to regaining your trust. Please feel free to reach out directly to us. We are here to listen and to ensure that all our residents and their families are treated with the care and respect they deserve. Warm regards, Sunny Rose Glen

Janice

4

September 21, 2018

I am a friend or relative of a current/past resident

Sunny Rose Glen is very good, and we chose them after looking at six other places because they offer a better program. The staff is very good and cooperative, and we have no complaints about the food at all. It's just a clean and orderly place. It's just a small community so everything is all on one level, and getting around is easier.

Provider Response

Dear Janice, We are incredibly grateful for your 4-star review and are delighted to hear about your positive experience with Sunny Rose Glen. Knowing that we stood out among six other places and were your choice for your loved one is a huge compliment to us. It's heartening to hear that our staff's cooperativeness and the quality of our programs met your expectations. We strive to create a community where residents and their families feel well cared for, and it's wonderful to know that we have succeeded in this regard with your family. We're also pleased to know that the cleanliness, orderliness, and layout of our facility contributed positively to your experience. Our goal is to provide an environment that is not only easy to navigate but also comfortable and homely for all our residents. Thank you for acknowledging the value we offer. We understand the importance of providing quality care at a fair value, and your recognition of this aspect is much appreciated. If there's anything more we can do or if you have any further feedback, please don't hesitate to reach out. We are here to support you and your family in any way we can. Thank you once again for choosing Sunny Rose Glen and for sharing your experiences.

Mona

5

September 18, 2017

I visited this facility

We liked Sunny Rose Glen so much, and they spent a lot of time showing us the rooms. The director was very nice, great, and helpful. The place looked new and clean. Some of the residents were sitting in the living room and some were playing in the rec room. I thought it was good.

Provider Response

Dear Mona, Though some time has passed since your review in 2017, we at Sunny Rose Glen still cherish the kind words you shared about your visit. It's wonderful to look back and know that our community, our team, and the overall atmosphere left such a positive impression on you. Since then, we've continued to evolve and grow, always aiming to maintain the welcoming, clean, and vibrant environment that you experienced. We're committed to ensuring our residents enjoy a fulfilling lifestyle, whether it's through engaging activities or simply relaxing in our comfortable communal areas. Should your paths bring you back to our community, whether for yourself or a loved one, please know that we would be delighted to show you the advancements and improvements we've made over the years. We're here to offer the same warmth and helpfulness that you encountered during your initial visit. Thank you once again for your kind feedback. It's a wonderful reminder of the impact we strive to have on everyone who walks through our doors.

CaringDaughter10

5

January 31, 2016

I am a friend or relative of a resident

I found Sunny Rose Glen through your company, and it has been really good. I am very satisfied that my mom is happy. I’ve been there with my mom when she’s had dinner, and she seems to enjoy it. I know they have a chef there; the food smells good, and looks good. She’s in a nice private room. It looks down on the courtyard, and it’s quiet. She has her own heating, and air conditioning she can control. It seems nice; like a little apartment. Their Sales Director was very helpful. I talked to her a few different times on the phone, and she was always very helpful, cordial, and professional. I would recommend it. Everything’s been really nice there so I hadn’t had any issues.

Provider Response

We are incredibly grateful for your wonderful review of Sunny Rose Glen. Knowing that your mom is happy and enjoying her time with us fills us with immense pride and joy. It's delightful to hear that the culinary experience, especially our chef-prepared meals, are a highlight for your mom. We take great care in providing nutritious, tasty meals that not only satisfy the palate but also enhance the overall well-being of our residents. The private room with a view of the courtyard, along with the personal control of heating and air conditioning, is designed to offer comfort and a sense of independence, akin to living in a small apartment. We're glad this has contributed to a positive living experience for your mom. We also appreciate your kind words about our Sales Director. Providing helpful, cordial, and professional service is something we strive for in all our interactions, and it's heartening to know this was your experience. Your recommendation means a lot to us, and we are delighted to have met your expectations. Please know that we are here to support you and your mom in any way we can, and if there's anything more we can do to enhance her experience, don't hesitate to reach out. Thank you once again for choosing Sunny Rose Glen and for sharing your positive experiences with our community.

Anonymous116960250

4

December 10, 2015

I am a friend or relative of a resident

Sunny Rose Glen is clean, quiet, warm, and nice. The rooms are adequate and nice.

Provider Response

Thank you for taking the time to share your impressions of Sunny Rose Glen. We are delighted to hear that you find our community clean, quiet, warm, and welcoming. Our team works diligently to maintain a comfortable and clean environment for all our residents, and it's gratifying to know that these efforts are noticed and appreciated. We believe that the ambiance of our facility plays a crucial role in the well-being and happiness of our residents. We're also pleased to hear your positive feedback about the rooms. We strive to provide living spaces that are not only functional and comfortable but also feel like home to our residents. Your feedback is invaluable to us as we continue to improve and ensure Sunny Rose Glen remains a place where residents and their families feel supported and at ease. If there is anything more we can do to enhance our services or if you have further observations to share, please don't hesitate to reach out. Thank you again for your kind words and for being a part of the Sunny Rose Glen family.

Caring106670650

5

February 25, 2015

I visited this facility

Sunny Rose Glen is very nice. The rooms are beautiful and nice. They have lots of storage, and it has a big bathroom. The model looked well done, and it is a decently sized room. The two person room is even nicer and a lot bigger. It has the same amount of storage. You got a mini refrigerator, a microwave, and a little counter area so you can have a snack. The dining room is very cozy. The place smelled good, and it looked well kept. They have a nice courtyard and a nice big fireplace in the lounge area, so it is very cozy. The staff was very nice. It is a very nice place. I would definitely recommend this community. It looked fine, and I don't think it needed to improve on anything.

Provider Response

We are thrilled to receive your 5-star review and are grateful that you took the time to share your positive impressions of Sunny Rose Glen. It's wonderful to hear that our facility met and possibly exceeded your expectations during your visit. We take great pride in the design and functionality of our rooms, ensuring they provide comfort, ample storage, and conveniences like a mini-refrigerator and microwave. It's pleasing to know that both our single and two-person rooms impressed you with their size, layout, and amenities. Your comments about the cozy dining area, the inviting smell of the facility, and the well-kept appearance of our courtyard and lounge area are especially heartwarming. We strive to create a homely and welcoming environment for everyone who walks through our doors. We're also glad to hear that our staff left a positive impression on you with their kindness. Our team is dedicated to providing the best care and service to our residents and their families. Your recommendation means a lot to us, and it's affirming to hear that you didn't find any areas in need of improvement. We will continue to uphold these standards and strive to make Sunny Rose Glen a place that residents and their families can proudly call home. Thank you once again for considering Sunny Rose Glen and for sharing your experience. We hope to welcome you or your loved ones to our community in the future.

Diana37

5

December 30, 2014

I am a friend or relative of a resident

Sunny Rose was wonderful. It was a very nice facility, and the staff was excellent; they're very caring people. I would recommend that to anybody. It’s very clean, and it’s only three years old. The staff was awesome, and they took very good care of my husband. He didn’t partake in any activities, but I saw the activities, and they were very good. There are people that come in and play the piano, everybody seems to enjoy it, they do crafts, and there was a lot going on.

Provider Response

Dear Diana, Thank you immensely for sharing such a glowing review of Sunny Rose Glen. We are truly heartened to hear that your experience with us, and more importantly, your husband's experience, was so positive. Your commendation of our facility's cleanliness and the care provided by our staff is deeply appreciated. Our team prides itself on creating a warm, caring, and supportive environment for all our residents, and it's affirming to know that this was evident in your husband's care. We're also glad to hear that you found the range of activities and entertainment, like the piano performances and crafts, to be enjoyable and engaging. While we understand that not every resident partakes in these activities, we strive to offer a variety of options to cater to different interests and encourage a vibrant community life. Your recommendation is a great honor for us. Knowing that you would recommend Sunny Rose Glen to others reaffirms our commitment to maintaining the highest standards of care and service. Please know that we are always here for you and your family, and if there's anything more we can do to support you, don't hesitate to reach out. Thank you again for your kind words and for being a part of the Sunny Rose Glen family.

Mary96779350

1

November 7, 2014

I am a friend or relative of a resident

I wouldn't recommend anybody going to Sunny Rose Glen. They were giving my mother the wrong medication. Their food was really bad. They had no choice in food. Sometimes they ran out of food, people don't get enough to eat, they ran out of dessert, or the food was frozen. The place looked nice, but other than that, there is nothing good I could say about it. They had a very uncaring staff. They had a lot of complaints about it. They had no training with the elderly there. It was a really, really bad place. With regards to activities, they had bingo, and they had some exercise where you just watch an exercising show on TV. Other than that, they didn't have too many other things. The facility is pretty because it's brand new, and that's about the only nice thing I could say about it.

Provider Response

Thank you for taking the time to share your concerns regarding the care and experience your mother had at Sunny Rose Glen. We take your feedback very seriously, as it is essential for us to ensure the highest standards of care and service for our residents. We are deeply troubled to hear about the issues you've raised, particularly regarding medication management and the quality of food. These are areas of critical importance in our community, and we regret any shortcomings that occurred during your mother's stay. Since your review in 2014, we have taken significant steps to address these issues, including enhancing our staff training programs, especially in medication administration and elderly care, and improving our dining services to ensure a variety of nutritious and appealing meal options. We also want to address your concerns about the range of activities available. We continually strive to provide a diverse array of engaging and enjoyable activities for our residents, and we have since expanded our programs beyond what was previously offered. If you are open to it, we would appreciate the opportunity to discuss your experience in more detail. Your insights are invaluable to us as we continue to improve and ensure that Sunny Rose Glen is a place where every resident feels well-cared for, respected, and at home. Please feel free to reach out to us directly. We are committed to restoring your trust in Sunny Rose Glen and ensuring the highest standards of care and professionalism in our community.

Joan49

2

June 23, 2014

I visited this facility

Sunny Rose Glen is really nice, and we wanted to put my dad there. The tour was gorgeous. We talked to the lady signing them in. My dad is African American, and when they saw him, their story changed. They came up with one excuse after another.

Provider Response

Thank you for visiting Sunny Rose Glen and for taking the time to share your experience. We are glad to hear that you found our facility to be nice and the tour to your liking. However, we are deeply concerned about the latter part of your feedback regarding the change in response upon meeting your father. At Sunny Rose Glen, we pride ourselves on being an inclusive community, welcoming residents from all backgrounds without bias. The experience you described is not in line with our values or our commitment to providing equal and respectful treatment to all individuals. We take such matters very seriously and would like to understand more about your experience to address it appropriately. We are committed to ensuring that our staff uphold the highest standards of professionalism and inclusivity. If there has been any deviation from these standards, we will take immediate corrective action. We want to ensure that every family considering Sunny Rose Glen feels welcomed and respected. We would greatly appreciate the opportunity to discuss this matter with you further. Please feel free to reach out to us at your earliest convenience. Your feedback is crucial in helping us maintain a community that is welcoming and respectful to all. We hope to have the chance to restore your confidence in our facility and demonstrate our commitment to diversity and inclusivity.

chuchu

4

November 5, 2013

I visited this facility

I can only give it a 4 star review as my husband passed before he was moved there. The prices were very fair and the accommodations were very clean and bright. I visited a number of places and Sunny Rose gave you all the fees up front. This facility was also recommended by a friend who's mother resided there.

Provider Response

Thank you for taking the time to share your experience with Sunny Rose Glen. While we are deeply saddened to hear about your husband's passing before he could join our community, we are grateful for your 4-star review and your kind words regarding our facility. We are pleased to know that you found our pricing fair and transparent, and that the cleanliness and brightness of our accommodations stood out to you. It's important to us that families have all the necessary information upfront, including fees, to make informed decisions. It's also heartening to hear that Sunny Rose Glen came recommended to you by a friend whose mother resided with us. Recommendations like these are a testament to the trust and confidence families place in us, and we strive to live up to this trust every day. Please know that our thoughts are with you during this difficult time. We appreciate your consideration of Sunny Rose Glen for your husband's care and are here to support you in any way we can.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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