We went to tour Terraza Court, and we liked it. The problem was that Social Security has taken so long. I spoke to the gentleman at Terraza Court. He actually recently called me back. I spoke to him regarding my mom because currently she's in a hotel room. They were saying that they would help her. They would get her in a place in their facility for the same price as in the hotel room. They're being helpful, even if it would be a temporary thing until we get the other documentation.
It's assisted living, but they also have memory care. It's a nice place. The people living there (the residents) seemed content.
I can't remember the young man's name, but he was respectful during my visit. The place was clean, and they had adequate things. There's a board with the activities that the residents can do there. They have a hairdresser. They do karaoke and play bingo. The memory unit was secure, and the receptionists were attentive.
The rooms look really nice. They also provide the meals, so it would have been a really nice place for mom. I like its cleanliness, since I think some places have this really staunch odor. This one doesn't, even in memory care where people may sometimes be at the point where they can't clean themselves or make a mess of themselves. I guess the staff was really aware and attentive to those specific needs.
The facility is up-to-date and state-of-the-art. I was talking to the gentleman who was running it. He gave me the history that his company took over and revamped the place. It turned out really nice.
Provider Response
Thank you, Paul, for taking the time to leave us your detailed feedback. We are very pleased to hear about the service and accommodations our team provided your family with, and we will do our best to provide everyone with such attentiveness. We will be sure to share your comments with the team as they all so diligently contribute to our resident and family satisfaction. Thank you again for your compliments and for supporting Terraza Court Senior Living with your review!
