
125A Hospital Drive, Watertown, WI 53098
4.7
(4 reviews)
"Highland House had units for low income people. This place had three different plans. They also offered transit, like bus service to the grocery stores and back. They also had a beautiful lounge right on the premises, and she likes it. It was also right across the street from the hospital. So everything you would be looking for is close and convenient. The staff was very informative and polite. What I really liked about the staff was that she talked to my mom and not to me. When I go looking with an elderly person to these places, they talk to me and ignore her, and she's the one who was going to live there. However, this lady, the first thing she asked my mom was, "What are you looking for?" It just started out really well, and the lady continued to talk to her. I liked that. I thought that was good. My mom was looking for an affordable two-bedroom unit so she could have some room. We saw some of the rooms, and when they had new tenants, they replaced the carpet. So, a new person has a new carpet. Then they paint it and it is very clean. The whole place was very clean and kept up. They have a community room, but they don't offer food service yet, and they said that might be something in the future. "
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