Though I have a wonderful caregiver named Hope. Addus is impossible to work with they have known that Hope would be on leave, but failed to put someone in her place. Appointments must be canceled. There are times when Hope must take time off, and I just go without a caregiver. If it were not for Hope, I would be as far away from Addus as possible. One can hardly ever get them on the phone. They have even misspelled my name in their system making it hard for them to find my in their system. Not a good place to do business.
Addus HomeCare Kennewick, WA
Offers Home Care
2 Reviews
Call
(800) 973-1841
Top Nearby Home Care
Reviews of Addus HomeCare
Home Care Reviews for Addus HomeCare
April 15, 2017
I am a current client of this provider
July 13, 2015
I am a current client of this provider
I am a client. Getting calls to Addus is almost impossible. The phone is always busy. They fail to communicate with clients. They do not call back as they say. I was even denied scheduled service because they did not have anyone. I had to cancel appointments. When they do send a good employee it is wonderful but do not find yourself in a situation where your care person is on vacation or called in sick. Addus cannot handle that and it is the client that suffers.
About Addus HomeCare in Kennewick, Washington
Addus is proud to be a nationally recognized provider of high quality, in-home care services with over 30 years experience. Our breadth of services include Contractual Home Care, Personal Care, Homemaker, Companion, Respite, Care Management, Licensed Home Health Services (including Nursing and Therapies), Adult Day Care, and Family Support Services, as well as, private duty home care. Annually we provide over 12,000,000 service hours to over 50,000 clients from more than 130 company owned offices in 19 states.
Services Provided
- Companion
- Sitter
- Homemaker
- Respite
- Dementia & Personal Care
