HomeCare.com

Offers Home Care

18 Reviews
Call (800) 973-1841
HomeCare.com (800) 973-1841

Reviews of HomeCare.com

18 Reviews Write a review

Home Care Reviews for HomeCare.com

February 27, 2018

By WJ

I am a current client of this provider

Our experience with HomeCare.com was great. When I called, Lisa who answered the phone was able to send someone right away. We were able to sit and interview the person, her name was Nina, and she was well-qualified. She was with us for a month and helped a great deal. My mother-in-law didn't have complaints about her at all. She came in Monday through Friday to provide companionship. The price was within our price-range and the value of management is good because they were able to accommodate whatever we needed. We didn't have any problems with them.

May 26, 2017

By barbara580120

I am a past client of this provider

We've been using Homecare.com since March. Our first caregiver had a great attitude, but did not seem to do anything, and she spent a lot of time on her cellphone. They replaced her with another who turned out to be very good, and we used her until about a week ago. She makes light breakfast and light lunch, helps my spouse in and out of bed, and works as companionship. The service was good, but I had a problem with communication; getting back and forth with somebody is really hard, and that was my biggest issue.

April 14, 2017

By superman.com

I am a past client of this provider

The people that work for Homecare.com in this area were very undependable. They couldn’t keep a regular schedule and pretty much come and go as what was ever convenient for them. We had 3 different people in a matter of about 4 weeks. One person just refused to do everything that she needed to do because she felt that the patient could do it on his own. She was like the 2 other ones, and they just didn’t add up that we got tired of them. I found somebody local and let them go. One of the agents actually had a vacation during that period of time, and they knew about it 3 or 4 weeks ahead of time. They were going to find a replacement for that week, and they never found a replacement. They never got back to me to say that they couldn’t find a replacement, but they just kept saying they were still looking until the week came and went, and we didn’t have any healthcare. Half the time, I didn’t get a firm response; I just got a text or email.
Provider Response
Thank you for your feedback, as we are always looking for ways to improve. I apologize for the experience you had with our company and Caregivers. I want you to know that we strive to meet the needs of every family we work with, and we are deeply sorry we did not meet your expectations. Our Customer Service Director would appreciate the opportunity to personally speak with you. Would you consider sharing your contact information at which you can be reached? Sincerely, Dominique

April 05, 2017

By HM128406

I am a past client of this provider

The caregiver from Homecare.com is terrible. She started out good, but one day she did not appear the entire day. Then, the next day, she came late. I asked her what happened the previous day, and she said she had things to do. I believe they fired her. Basically, the caregiver cleaned and prepared meals. She helped whenever I needed.

February 23, 2017

By David107035

I am a current client of this provider

We have been using HomeCare.com since last January. My wife is handicapped, and I had surgery so I am unable to do things. They do very minimal housekeeping. They assist my wife in transferring from one place to another. The caregiver was here 24-hours a day for one week, and they bill us weekly. They made sure the services were as we expected. We are satisfied.

January 08, 2017

By Bruce712168

I am a current client of this provider

We are using HomeCare, and they are doing a great job. They assigned a girl who is really attentive to our needs. She is very upbeat. She is only 19 years old. She has a great attitude. She is willing to do anything. When she gets here in the morning, she takes the dishes out of the dishwasher and washes them by hands. She will do whatever it takes to get the job done. She feeds my aunt and whatever my aunt needs, she do the work. We need her 5 days a week, 3 hours a day.

December 23, 2016

By Linda of Lansdale

I am a past client of this provider

This is an excellent agency. The 2 caregivers assigned to my mother were caring and compassionate. They were dependable and my mother was pleased with their help and assistance. Also, I was especially very happy with the agency staff. No matter what time I called during the 7-day week, someone always answered my call and returned my messages within 15 minutes. What a blessing when you have a question that you need answered ASAP. Thank you Home Care for providing such a wonderful service.
Provider Response
Thanks so much for bringing up our customer service. We work very hard to respond as quickly as possible to any questions or issues and we're glad you noticed! Thanks for choosing us and leaving a wonderful testimonial.

November 25, 2016

By Guadalupe M.

I am a current client of this provider

I have had HomeCare.com for 2 months. So far, they're excellent. The 2 main girls have been very good, and my mother-in-law loves them. They're great. They come 4 hours a day -- 2 hours in the morning and 2 hours in the evening. They maintain my mom's hygiene, help her in the bathroom and shower, make sure they take her medications, and make sure she eats. The main office is very good, thorough, and excellent, and they follow up constantly.

September 14, 2016

By Taplady

I am a current client of this provider

Our caregiver has been a godsend for my mother. Not only does she help with her physical needs, she has been a caring companion who makes Mom look forward to seeing her every day.
Provider Response
We're really glad we could find you a great caregiver. It's so important to us that not only is the caregiver qualified, but is also a great fit for your family. Thanks leaving us feedback!

August 25, 2016

By Jdavis11

I interviewed this provider

I worked with a woman over the phone at HomeCare.com. She was very helpful in answering my questions about home care and she figured out what needs my mother had. We had a great interview with a caregiver that HomeCare.com found, but ended up having an out of work family member provide care. We will definitely consider them again if our situation changes.
See all Home Care reviews (18) See fewer reviews

About HomeCare.com

HomeCare.com is a platform that allows caregivers to work directly for families without going through an agency. It is free for Caregivers to join however each Caregiver must pass a rigorous credentialing process that includes references, a background check and interview. We help to match families with Caregivers that meet their care needs and handle payment processing. HomeCare.com gives families access to quality care for their loved ones when it is needed most.


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Services and Amenities of HomeCare.com

Rates

  • Overnight Rate: 5 Hour Shifts And 20 Hour Per Week.Minimum
  • Hourly Rate: 5 Hour Shifts And 20 Hour Per Week.Minimum
  • Live In Rate: 5 Hour Shifts And 20 Hour Per Week.Minimum

Agency Type

  • Referral Agency

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HomeCare.com

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