HomeCare.com

The caregivers from HomeCare.com arrived on time, did the work required neatly and nicely, and were courteous. I used them for about two days.

I have been working with Nicole W. and have had a great experience. She was very fast to get options for us and has been crucial in assisting with getting our insurance setup. She is very fast to return phone calls and emails. Nicole is professional and seems dedicated to making sure my mother gets good care, she has even spent time working with my father to line him out on paperwork. I would highly recommend using Home Care and specifically Nicole W. as she helps to get everything taken care of quickly.

We got Homecare.com for Mom. They were able to find somebody for us almost immediately, and the person we have is very good. They let us know everything upfront, and they've done a very good job. They provide 24/7 care and do everything for Mom.

Our experience with HomeCare.com was great. When I called, Lisa who answered the phone was able to send someone right away. We were able to sit and interview the person, her name was Nina, and she was well-qualified. She was with us for a month and helped a great deal. My mother-in-law didn't have complaints about her at all. She came in Monday through Friday to provide companionship. The price was within our price-range and the value of management is good because they were able to accommodate whatever we needed. We didn't have any problems with them.

We've been using Homecare.com since March. Our first caregiver had a great attitude, but did not seem to do anything, and she spent a lot of time on her cellphone. They replaced her with another who turned out to be very good, and we used her until about a week ago. She makes light breakfast and light lunch, helps my spouse in and out of bed, and works as companionship. The service was good, but I had a problem with communication; getting back and forth with somebody is really hard, and that was my biggest issue.

The people that work for Homecare.com in this area were very undependable. They couldn’t keep a regular schedule and pretty much come and go as what was ever convenient for them. We had 3 different people in a matter of about 4 weeks. One person just refused to do everything that she needed to do because she felt that the patient could do it on his own. She was like the 2 other ones, and they just didn’t add up that we got tired of them. I found somebody local and let them go. One of the agents actually had a vacation during that period of time, and they knew about it 3 or 4 weeks ahead of time. They were going to find a replacement for that week, and they never found a replacement. They never got back to me to say that they couldn’t find a replacement, but they just kept saying they were still looking until the week came and went, and we didn’t have any healthcare. Half the time, I didn’t get a firm response; I just got a text or email.

The caregiver from Homecare.com is terrible. She started out good, but one day she did not appear the entire day. Then, the next day, she came late. I asked her what happened the previous day, and she said she had things to do. I believe they fired her. Basically, the caregiver cleaned and prepared meals. She helped whenever I needed.

We have been using HomeCare.com since last January. My wife is handicapped, and I had surgery so I am unable to do things. They do very minimal housekeeping. They assist my wife in transferring from one place to another. The caregiver was here 24-hours a day for one week, and they bill us weekly. They made sure the services were as we expected. We are satisfied.