They had so many different people coming so by the time someone learned the things in the house a different caregiver would come. near the end of the care one girl would come and all she would do was heat up a frozen dinner for us. I didn't think the service that we got was worth what we were paying.
They had different people coming all of the time. Near the end, they had one girl that came a couple times a week for us.
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Reviews of Right at Home Davis & Weber Counties
Home Care Reviews for Right at Home Davis & Weber Counties
January 28, 2020
I am a past client of this provider
January 21, 2020
I am a current client of this provider
There are times where they don't follow through on calling me.
I like the people that they hire.
December 20, 2019
I am a current client of this provider
They help me with housework.
They are great. They do anything we ask.
December 16, 2019
I am a current client of this provider
She helps bathe him. She does that very well. She treats him with kindness and feeds him, too.
They've been really good to work with.
December 11, 2019
I am a current client of this provider
My caregiver has become a friend. He comes, and we talk about movies.
I like my caregiver. When I call, I get good service.
November 16, 2019
I am a current client of this provider
It helps me out a lot, otherwise, I wouldn't be able to do things myself. They help with my shower.
They send really good aides. They are awesome.
November 16, 2019
I am a current client of this provider
They take care of my loved one when I'm not home.
I like the people, and most of the time, they are reliable.
October 28, 2019
I am a past client of this provider
The services gave me time off so that I could not fight with my mother because things were very stressful. They gave me a break.
They stayed in touch with me, and I could get the office people when I needed them. Also, they had nice people come out.
October 21, 2019
I am a current client of this provider
We have gone through multiple caregivers, so we don't always know who is going to show up.
They can improve the communication between us and the company.
October 09, 2019
I am a current client of this provider
I wouldn't have transportation without out them, so I think it helps a lot.
I've only had one bad experience, and I think that's been resolved.
September 25, 2019
I am a current client of this provider
I'm just grateful they found somebody for me.
They can improve by having more people that work in this area.
September 11, 2019
I am a current client of this provider
I have a bad back, so my movements are not good, and they provide great care for that.
I had a lot of serious problems at the beginning, but lately, I have had excellent service.
September 11, 2019
I am a past client of this provider
The girl who comes in works for assisted living, so she was familiar with the care needed.
My biggest complaint was their weekly billing system. I wondered why they couldn't do it once a month.
September 10, 2019
I am a past client of this provider
I need the care badly.
I like their availability.
August 27, 2019
I am a current client of this provider
I don't have to ask her to do every little thing. She does it on her own. She is very good. One of the caregivers in the past lied about me.
It took me almost two years before they got me someone that would work. You shouldn't twiddle your fingers when you are supposed to be working.
July 08, 2019
I am a past client of this provider
We used Right at Home's services for my mom. They made sure medicines were given, and they helped her to the bathroom, made up her room, and did light housework around the house. We had different people come and some were better than others. There was one person who came who basically didnt do anything and just sat around and played video games, but for the most part, I would give them a general recommendation.
June 19, 2019
I am a current client of this provider
They listen to the patient, and that makes my mother happy.
They answer the phone in a timely manner.
May 17, 2019
I am a current client of this provider
They do whatever I need. Sometimes I'm completely off balance and so they'll push me in my chair to whatever activity I want to go to. They help me do transfers. I have a three-room place in my facility, so I brought a lot of things to my place, but they were right there with me and they do what I can't do. They have been influential in all the changes I've needed to make, in order to open my area up.
I'd recommend that others don't use this agency if they live in my area because it's very hard for them to find people who live nearby that can do it.
April 12, 2019
I am a current client of this provider
They have been very helpful because my loved one has had a stroke. She can't fix her own meals and has trouble talking, but she understands pretty well. I am the only one here helping my sister-in-law and they have taken a lot of the pressure off of me.
I like that they seem to be pretty good, but we have had some changes in different people taking care of my loved one. She likes some of them more than others. We have had some problems where they weren't calling me to notify me if someone wasn't coming, but we talked to them and now they are doing that.
August 30, 2016
I am a current client of this provider
I really thought this company cared about its clients until I had the nerve to complain about them showing up an hour and a half late then taking an hour away from me with my aide. They sent an aide to replace my sick one and all she did was say she couldn't stand to touch hair, that it made her gag and throw up, as I was having her wash and dry my hair. I talked to the owner, Art, he made some excuse that there is a shortage of CNAs in Ogden and that my time with the company is about over anyway. My insurance company called them to get a nurse to me for review, my Dr says I need aides for two more weeks. They declined to send the nurse, said they wouldn't give me more time, all because I said something about being dropped for an hour and having a CNA come an hour and a half late. Three of five aides they sent me were great, two were HORRIBLE and the owner and his head lady, Tammy, have horrible attitudes. If you love your family member, DON'T hire this company, they only care about the money and if you complain about anything they will drop you. You have to provide gloves for the CNAs also, not one aide had gloves and said the company didn't provide them. Just BEWARE of Art and his company.
Provider Response
At Right at Home of Davis &Weber Counties, our goal is to improve the quality of life for those we serve. We pride ourselves on the impeccable service we strive to provide each of our valued clients and our highly trained caregivers. If any of our clients or their loved ones feel we are not exceeding expectations in care, we welcome them to contact us so that we can correct any issues that may have arisen.
We are glad that you enjoyed the attentive care from most of our caregivers and we do absolutely everything we can to work hand in hand with your insurance company to make everything as easy as possible on our clients and their families. In the rare event that a caregiver falls ill or is unable to make it to a client’s home when scheduled, we do our best to arrange for a capable caregiver to arrive in a reasonable time to assure that your loved ones are cared for. The safety of your loved one is our top priority.
We believe you agree with us that we do whatever we can to provide the very best of care as you are still currently a client. We understand your frustration in an unfortunate incident where we let you down, but we are pleased that we have corrected this for you and that we are able to continue to serve you. Right at Home is your trusted home care provider in Davis & Weber Counties.
March 31, 2016
I am a current client of this provider
My aide Pam is absolutely awesome. She always gets done what has to be done around the house, all the while still taking the time to be a great companion and friend. Thank you!
February 25, 2016
I am a current client of this provider
She is prompt. She is very friendly. She does what I ask her to do. She does a good job with cleaning. We both like to visit so we're going to put a time limit on that. Last, I like the later time of 1:30 bath, new for about a month.
December 30, 2015
I am a current client of this provider
I want to say now much appreciates McFayden walking with me. She is very delightful young lady and we have some great walks.
December 29, 2015
I am a past client of this provider
Ladies were very special. They’re always on time and are very polite.
December 27, 2015
I am a current client of this provider
Riley has been very good at helping with my grandpa. He likes her and the have a good routine. We have been happy with Right at Home.
December 22, 2015
I am a current client of this provider
RAH has saved my life! I have tried on my own to get things arranged in such a way that I could be able to work at a higher level of function. I am so thrilled and happy when Makayle was assigned to me by Art, from RAH. She is a strong woman, her strength of character is helpful.
December 18, 2015
I am a current client of this provider
Wonderful care help.
December 18, 2015
I am a current client of this provider
Very kind and considerate care - very efficient.
December 18, 2015
I am a current client of this provider
Provider is very attentive. Helps and encourages and is involved with her exercises
December 16, 2015
I am a current client of this provider
Elaine is a very good worker. I like her.
April 29, 2015
I am a current client of this provider
I don't know how I ever made it through my first years without the help of RAH. The girls who have helped me are the enrichment of my life. Right now, they help me to have higher level of living.
November 23, 2014
I am a current client of this provider
We are very pleased with the services offered by this provider. She is well trained and meets our needs very efficiently.
March 31, 2014
I am a current client of this provider
Elaine is wonderful worker and person. She helps me in every way. Keep her.
January 23, 2014
I am a current client of this provider
I am very happy with 2 aides from Right at Home. They are respectful and do great work attending to my needs.
April 30, 2013
I am a current client of this provider
She was very knowledgeable. I enjoyed her very much.
April 20, 2013
I am a current client of this provider
Vicki helped me understand some issues that I needed clarity on.
About Right at Home Davis & Weber Counties
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
