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Home Instead - North Richland Hills, TX

8209 Mid Cities Blvd. Ste 200, North Richland Hills, TX 76182

(800) 558-0653

Verified Partner

4.6

(40 reviews)

Offers Home Care

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Reviews of Home Instead - North Richland Hills, TX in North Richland Hills, Texas

4.6

(40 reviews)

    Mindy B.

    5

    August 13, 2024

    I am a current client of this provider

    This is a one of a kind business!! Jill and Matt are truly special people that care about others. They were very patient with my parents and listened to all their needs. They paired them with the best care taker, Monty. My parents are so happy and look forward to working with them for a long time!

    Zana Deros

    5

    July 30, 2022

    I am a current client of this provider

    We are currently using this provider for both of my parents. The office staff is awesome and so very nice. We needed a caregiver the same day I called. They were able to have someone in the home that evening. We are so pleased with all of the caregivers. They’re all so wonderful, caring, attentive and treat my parents as if they were family. I can’t say enough good things about this company. I highly recommended Home Instead.

    janie49

    5

    July 21, 2021

    I am a current client of this provider

    I have been impressed that Home Instead really tries to match caregivers with clients who are seeking to please their clients. It's not just a job to them; they really care about meeting the client's expectations. They are punctual and ready to work fixing meals, cleaning or running errands.

    Susan Worth

    5

    March 31, 2019

    I am a past client of this provider

    My dad has greatly benefited from the excellent care given by Home Instead of Keller, Texas over the last 4 years, first in his home, and then at a skilled nursing facility. His quality of life was much better due to the excellent care given and the companionship they provided.

    Jones family

    5

    March 28, 2019

    I am a current client of this provider

    The aides are great to my husband and go above and beyond in taking care of him

    S.A.L.

    4

    February 7, 2019

    Other

    Back in early December, on a Wednesday when Leslie was here, I let her know our Dad wasn't feeling well........Thankfully, Leslie had already figured out that our Dad was feeling poorly that morning. Leslie was an immense help to me that morning in multiple ways: not only did she recognize our dad’s decline from the previous week, she helped me find some “calm in the storm” so I could think and develop a plan of action. Our dad almost fell early that morning, so I asked Leslie to assist me as we walked with him to the bathroom. As Dad began to sit down, he began to fall toward the bathtub. I already had my hands around his waist, and Leslie did as well. Thankfully, we caught him before he could fall! And, later that day he was admitted to the hospital at UT Southwestern in Dallas. All of this to say thank you to Leslie for her insight, her calming presence, and most of all for her incredible love and care for our Dad as well as me and my husband. Thank you Tiffani, for sending us an angel when we truly needed one. Leslie is a life-saver.

    laceyperkins

    5

    January 17, 2019

    I am a current client of this provider

    I am so grateful for Home Instead and the great care they provide for my mother. Their office workers are helpful and detail oriented and support me so much during this difficult time. And my mother loves her caretaker! So grateful! They arrive on time and I know she is in good hands when she is with them.

    Norma

    5

    January 4, 2019

    I am a past client of this provider

    I am very pleased with your services. My caregiver helps me any way I need help. I highly recommend Home Instead.

    G.L.S.

    5

    January 2, 2019

    I am a current client of this provider

    My mother is currently receiving home care services from Home Instead Senior Care in Keller, and we could not be more pleased! The Care Supervisors respond promptly to our requests, and the caregivers behave in a professional and caring manner. Thank you, Home Instead!

    R.H.

    5

    December 20, 2018

    I am a current client of this provider

    Home Instead has provided care for my wife for 9 years and I have never experienced another company that is so dedicated to providing the care that Home Instead Caregivers provide. They are timely, polite helpful but more of all they are interested in providing 100% of their attention to the individual they are caring for. The office staff is always available to assist anytime changes are needed to accommodate my or my wife’s needs. Would highly recommend them.

    Kirsten

    5

    November 28, 2018

    I am a current client of this provider

    Very caring and professional.

    Barbara

    5

    November 7, 2018

    I am a current client of this provider

    Home Instead is the best, made me feel at home, made me feel like I have a family. I love all my clients and Home Instead family. Thank you.

    Kanisha

    5

    November 2, 2018

    I am a current client of this provider

    This is by far the best company that I have ever worked for. The family atmosphere is awesome!

    Isabel

    5

    October 26, 2018

    I am a current client of this provider

    Five stars. All the personnel are well informed of their job and are always there to help us.

    BeckyMorton

    5

    October 25, 2018

    I am a current client of this provider

    My mom is currently on hospice and their aides only come out to bathe her and are here less than an hour. With Home Instead aides, they will come and help mom start her day, help her with breakfast, lunch, bathe her and meet all of her personal care needs. They will also help me by doing laundry, dishes etc. while mom is resting. It allows me time to go out and run errands or just get out for awhile. I know mom is in good capable hands while I’m out.

    Kayla

    5

    October 24, 2018

    I am a past client of this provider

    Thank you for your services and love and care you provide our family and dear grandmother.

    Barbara

    5

    October 20, 2018

    I am a current client of this provider

    Reliable, dependable services.

    Alexis

    5

    October 18, 2018

    I am a current client of this provider

    Home Instead has been wonderful for my mother. Her caregiver, Karen, is kind, caring, and always willing to assist and help whenever asked or needed. Karen is also very loving toward my mother. Home Instead has been so efficient, kind and professional. All the staff goes out of their way for us.

    Joanne

    5

    October 9, 2018

    I am a current client of this provider

    This is a great company! I would recommend Home Instead to anyone!

    Edith

    5

    September 27, 2018

    I am a current client of this provider

    Absolutely outstanding in every regard. Mature beyond her years. A self-starter, knows what needs to be done and accomplish it. Absolutely honest. Give the employee a raise. She has added a year back to Ed's life.

    Joyce

    5

    September 20, 2018

    I am a current client of this provider

    Home Instead is a really good company and very businesslike. My caregiver takes good care of me. We have fun together and laugh a lot.

    Susan

    5

    September 18, 2018

    I am a current client of this provider

    I have an excellent caregiver. She is very helpful. She is always on time. I highly recommend Home Instead! They provide a great service for me!

    Lynn

    5

    August 31, 2018

    I am a current client of this provider

    The staff is excellent! They are flexible and understanding with us and our mother. The caregivers are very good and show genuine concern for my mother.

    Nancy

    5

    August 31, 2018

    I am a current client of this provider

    Kathi K. is a blessing to our family. She is always very caring and accommodating and goes the extra mile. She took great care of my mom and is doing the same with my Dad. She even researches things my Dad like, so she can discuss them with him. We are fortunate to have her. They have cared for my Mom and are now caring for my Dad.

    Cynthia

    4

    August 21, 2018

    I am a past client of this provider

    I would highly recommend Home Instead. Our caregiver has done a great job with my father. She's very dependable and great with his care.

    Jimmy

    5

    July 31, 2018

    I am a current client of this provider

    Home Instead has been a life saver. My caregiver Lois is a great help to me and I enjoy every time she comes. Office staff is nice also.

    Roy

    5

    July 20, 2018

    I am a past client of this provider

    I would recommend Home Instead Senior Care. I used them mostly for light housekeeping and transportation.

    Greg

    5

    July 20, 2018

    I am a current client of this provider

    I have been with Home Instead for some time now and they are such a blessing to me. My caregivers, Chris and Nilda have become dear friends. This is a great company.

    LSimmons1032

    5

    February 8, 2018

    I am a current client of this provider

    I knew when I walked through the door this was the perfect place to receive home-care for my mother-in-law when I was greeted by the scripture excerpt, "...As for me and my house, we will serve the Lord - Joshua 24:15". The providers have been awesome caregivers. My mother-in-law has several favorite providers. My husband and I are thankful for the assistance that has been provided to our mom. We recommend trying this service provider; you will not regret it.

    AngelaTF

    5

    January 25, 2018

    I am a past client of this provider

    My mother had a very difficult surgery in December and returned home in a very weakened state. I knew with my responsibilities I would not be able to provide the care she needed. I called the Home Instead office in Keller and requested their help. I experienced great staff, great service and they did great job taking care of my mom post surgery! My mother kept saying, "there aren't any angels left in heaven...because they are all here taking care of me!"

    flicka

    1

    September 9, 2017

    I am a past client of this provider

    My family used this franchise for several weeks last summer, when our Mother was returned to her Independent Living home in Keller. At this point, she was under hospice care, but in-home care was required for almost seven weeks, until hospice came in at the end. We met with the "sales representative" of this franchise, in the presence of the hospice nurse, to discuss the care which would be required, and were assured that Mother's needs could be met. This proved immediately NOT to be true. The women who came to us were unable to move Mother in bed and change diapers. As we were told by most, they were hired to cook light meals, do light housework, and drive people to the hair salon. After much - and I repeat much distress, we were finally sent four good and skilled women who could give Mother the care she needed. I would add that several of the overnight women came to sleep - and did just that. I could go on, but would encourage anyone looking for hospice/bed care for their elderly loved one to seek elsewhere!

    Provider Response

    Hello Flicka, We do want to thank you for expressing your thoughts and concerns. We are very sorry your experience wasn’t what you had hoped for. It is our mission to provide excellent quality care to our clients and to continuously strive to match the best suitable CAREgiver to fit our Client’s needs. It is always an honor to service our seniors and families in our community. We sincerely apologize we were unable to meet your expectations. I would still be open to discuss this issue at any time, so feel free to contact me at 817-427-5555 – Thank you. Julie Fenner Office Manager

    andalso

    5

    April 23, 2017

    I am a current client of this provider

    The caregivers are excellent. Every person they have sent out over the years has been top notch. Communication with the office is wonderful. They handled every request I have made quickly and efficiently. They are truly a pleasure to work with. I highly recommend this group.

    DLHamilton

    5

    January 7, 2017

    I am a current client of this provider

    Your agency is working from a great foundation and is always responsive to requests. It took a couple of months for us to research this service and found the staff in Keller to be the best. Information about the services was promptly provided after my initial call and there was no pressure she following up to see if we needed the service. The entire staff is absolutely great to deal with. Tiffany is an amazing franchise owner.

    Paul124627

    5

    November 29, 2016

    I am a current client of this provider

    Everyone associated with Home Instead are all outstanding personnel. The caregivers are the best in the world. They are all the most amazing people you will ever meet. Thank God for them! Additionally, the office staff is exactly the same as the caregivers. They are the most helpful and outstanding group I have ever worked with!

    Quinn781370

    4

    July 28, 2016

    I am a current client of this provider

    We chose Home Instead because they called me back. I have talked to them, and they went that far for my mom. They went over and introduced themselves and that first meeting went really well. It gave me a little comfort, and she felt good about it. So, my mom said, "Let’s go." The caregiver goes by the house twice a week and check on my mom, but she tends to miss some days, so I’m a bit unhappy about that, but otherwise, it’s OK. She provides in-house maintenance and a little bit of cooking. The caregiver so far is good and seems really nice. Her and my mom get along pretty well.

    KenS

    5

    January 20, 2016

    I am a current client of this provider

    Home Instead Senior Care of Keller Texas provides excellent care to my Mom! Their Team informs me of any scheduling changes of caregiver coming to take care of my Mom. They use a background check on their employees and their employees use a telephone base check-in and check-out system, something that the previous company did not have! Ron H. has come out to visit us to start service after my Mom was hospitalized and before Christmas. Carolann and other office staff are professional via phone.

    Anonymous117777850

    5

    December 26, 2015

    I am a current client of this provider

    Home Instead Senior Care is great; they are fantastic. I don’t have any problem with them. They do everything I need. They take me to the store, they help me with my housecleaning, they even bathe me

    Law601

    1

    March 23, 2015

    I am a past client of this provider

    My mother was a client of Home Instead. The quality of caregivers was very poor overall. They seemed to have had little training and most had been hired only a few days before coming to the house. She went through 21 caregivers in about seven months. Of those maybe two were competent. Some were rejected because their service was pitiful and others frequently quit the company apparently due to low pay. Several night shift people clearly viewed it as a way to get paid to sleep and had little motivation to care for my mom. The management team provides zero oversight or quality assurance and if a client complains about a caregiver's performance, they simply go out and hire another off the street and send them to the home. Beware.

    Caring9205

    3

    April 12, 2013

    I am a past client of this provider

    The dispatchers and managers at Home Instead were very nice and helpful. We had 3 caregivers. One of them was very good but the other two were not. The good one was very attentive and kind. I understand that this agency didn't pay very well so they didn't get quality staff.

    Connie14

    5

    November 28, 2012

    I am a current client of this provider

    My therapist recommended Home Instead for my dad. It's been a very positive experience. They've done what I needed done, and never had any problems. Basically, they come in to help us with housework. The caregiver was very good and always been real nice. I've been using them for maybe three months now.

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    Services and Amenities of Home Instead - North Richland Hills, TX in North Richland Hills, Texas

    Health Services

    • Companion Care
    • Memory Care

    Bonds & Insurance

    • Is Bonded and Insured

    Housekeeping & Maintenance

    • Housekeeping Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation

    Companionship & Escort Assistance

    • Companionship Services

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Licensing & Inspections

    • Staff Drug Screening

    Care Management Services

    • Residency Confirmation

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Reference Checks
    • Staff Driving Record Check
    • Continual Training
    • Staff trained in memory care
    • Interview Every Team Member in Person

    Sub-types of Home Care

    • Full Service Agency

    Transportation & Shopping

    • Transportation Services for General Shopping

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - North Richland Hills, TX in North Richland Hills, Texas

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - North Richland Hills, TX

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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