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(800) 558-0653

Griswold Home Care of Plano Frisco, TX

4400 State Hwy 121, Frisco, TX 75056

(800) 558-0653 (Caring Family Advisor™)

4.77

(35 reviews)

Offers Home Care
Top rated on Caring.com

2024

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(35 reviews)


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Reviews of Griswold Home Care of Plano in Frisco, Texas

4.77

(35 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Ronda W_1

    5

    May 23, 2024

    I am a current client of this provider

    The care is excellent and they help with caring for my husband on a day-to-day basis. I already recommend them to other people and I like that they're professional and courteous.

    Anonymous_1715869173

    5

    May 16, 2024

    I am a current client of this provider

    They follow up and recently my doctor canceled my events. They found me a good driver. All the people who have come are very good and very professional and speak very good information.

    Anonymous_1714144266

    5

    April 26, 2024

    I am a current client of this provider

    They help with paying attention to her needs. I like that they are great people to work with.

    Anonymous_1712942849

    3

    April 12, 2024

    I am a past client of this provider

    I had one or two caregivers come in and say they weren't supposed to do certain things. I needed someone to clean the shower stall, and I had a caregiver that didn't do that for me. She even said, “I was not hired to do that.” I would have liked to see the same person coming to my home and not a different person every week.

    Richard W_43

    5

    March 29, 2024

    I am a current client of this provider

    I do not have to spend much time dealing with my mother's care issues. I like that they are very efficient and very responsive whenever I need anything.

    David D_37

    5

    March 14, 2024

    I am a current client of this provider

    I am able to talk to them, and they listen to what I need. They try to get the same person coming when I need them. I have recommended them to several people. I like that they listen to what I need, so far I have been pleased.

    Marshall L

    5

    February 29, 2024

    I am a current client of this provider

    I have got an excellent lady who drives for me. I like that they have been responsive to me.

    Barbara H_57

    5

    February 16, 2024

    I am a current client of this provider

    The most helpful has been having someone to care for her. I like that they work with me to take care of my mom.

    Vikki J

    5

    January 17, 2024

    I am a current client of this provider

    I need the services when I'm not feeling too well and they provide them. They try to find a replacement as soon as possible if my caregiver calls out.

    Anonymous_7471

    5

    January 17, 2024

    I am a past client of this provider

    Everybody was really conscientious about making sure he was occupied and that he wasn't left to his own devices. If he wanted to go back on the patio on the back, there wasn't any questions about him being left to his own devices. We had three long term caregivers and all of them were very personable. They treated us both like members of the family. And that's how we treated them. They were all conscientious. The first guy that came out would go out walking with Kermic to the supermarket to get a piece of fruit. One woman was a retired elementary school teacher and she went out of her way to put together things for Kermic that would keep his mind occupied. She had boxes in which she would change the contents for him to look at. They all went above and beyond.

    Anonymous_7320

    4

    December 19, 2023

    I am a current client of this provider

    We need the people to come and help properly, but when they do, it's great. They could do better with the rates. They are too high for a retired family and consistency of care. The caregivers are good, but they don't help much with the household stuff and don't help him exercise.

    Kamla D

    5

    December 19, 2023

    I am a current client of this provider

    They have helped me with the mobility and physical impairment. I would recommend them because most of them are very polite, and they go out of their way to help take care of me.

    Nate N

    5

    November 21, 2023

    I am a current client of this provider

    My mom is still semi-independent, so it's helpful. It's not a case where somebody needs help to survive, but it's smaller things that make her life easier. I think the staff's been excellent, and we've had very good experiences with the caregivers, and the schedulers are right on top of it and very helpful.

    Barbara W_48

    4

    November 20, 2023

    I am a current client of this provider

    It was a positive impact and it provided a service when needed. There were probably 7 caregivers that rotated through here. They could have a greater impact if there could be more clarification for them as well as us on what their duties are and responsibilities are and what they aren't. There could be a clearer definition for the home care people on what their responsibilities are and are not.

    Terry B_13

    5

    October 13, 2023

    I am a current client of this provider

    They help me with everything. I like that they are always prompt.

    Laura L_16

    4

    October 13, 2023

    I am a current client of this provider

    They helped with tidying around the house. We're going to be looking for a different care level now.

    Bryant F

    5

    September 27, 2023

    I am a current client of this provider

    They have been taking care of me and my house with no issues. I like how this agency's services, I have absolutely no complaints.

    Jean R_13

    5

    September 23, 2023

    I am a current client of this provider

    I am able to keep up with things that need to be done. I like the contact I have with the office.

    David E_11

    5

    August 29, 2023

    I am a current client of this provider

    It is helpful to have someone to take care of doctor's appointments. They provided us with a good caregiver.

    Dana Myers

    5

    August 24, 2023

    I am a current client of this provider

    From the first inquiry made to find temporary care for my mother, Griswold and particularly the caregiver assigned, have exceeded our expectations.

    Amy N_2

    5

    July 25, 2023

    I am a current client of this provider

    They take him to doctors' appointments, bathe him and cook for him. They have an excellent staff, and their caregivers are very knowledgeable.

    Shawna M_1

    4

    April 27, 2023

    I am a current client of this provider

    Overall its been pretty good. I know they had a few that were rough and that we had to get rid of. I feel like they need to do more training with their staff. They sent someone with no experience with catheters and they didn't clean her well. The only thing my mom had a problem with is she had a barrier anyway with communication, so she couldn't always understand their language. They would send people who are from Africa and my mom wouldn't be able to understand. She had someone for the US who she was able to communicate better with.

    Popoff

    5

    May 29, 2022

    I am a past client of this provider

    After interviewing several Home Health Care companies, I chose Griswold and I am so thankful I did. I moved my 82 yo mother( Alzheimers/COPD) from a Memory Facility to live in our home for her health was declining and she was on hospice. Doug came out the next day of my initial contact and met my mother and I and did his assessment. He explained the process and what our partnership would look like. He and his team delivered on meeting every need and more. His team of Schedule Coordinators ( always called the Friday to confirm the following week needs, always so helpful and courteous. The two Caregivers he selected were great fits, Patti and Melissa were professional, always prompt in communication, supportive, compassionate and always showed up with their A game. My mother passed peacefully two months after she moved in. I highly recommend this company - affordable , professional, wonderful staff and team !

    M

    5

    September 16, 2020

    I am a past client of this provider

    Our overall experience with Griswold Home Care Plano was fine; they were really good. They help my husband with the usual care like showers, getting him up, making breakfast, meals, and giving him medicine. The caregiver who was assisting my husband was fine; there were no problems. They were here five days a week.

    Provider Response

    Thank you for the positive review of our services. We strive to make the family and the client happy and satisfied. Please, let us know if there is anything we can do to improve our services.

    joanlittle

    5

    February 28, 2020

    I am a current client of this provider

    Griswold is a five star service. The management cares deeply and even so far as to visit the home and checkout our shared patient. They were on the phone multiple times a day to make sure our challenging situation was covered in every way. I could not recommend them more highly.

    Provider Response

    Joan, Thank you so much for the kind words. It was a pleasure to work with you and we are very glad that we provided the care needed in the situation. We are happy to help anytime you need in the future. Regards, The Griswold Office Team

    Daniel

    4

    October 5, 2018

    I am a current client of this provider

    I have been working with a company called Griswold since early August. It has been good. They help my mother by changing her diaper, giving her a bed bath, and giving her lunch and drinks. The caregivers are fine and nice. I haven't had any problem with any of them. They take care of my mother the right way. The billing is fair. They have accommodated our schedule for four hours a day and provide the caregiver when we need it.

    Provider Response

    Thank you for the positive review of our services. We strive to make the family and the client happy and satisfied. Please, let us know if there is anything we can do to improve our services.

    Mary

    4

    August 21, 2018

    I am a past client of this provider

    We worked with Griswold Home Care once, and they provided excellent service for my mother. We're going to be working with them next month when my husband and I go out of town on a vacation. We needed companionship for her and to make sure she didn't fall. They were very good and the care they provided was very nice. The caregiver was wonderful and sweet.

    RamonaD.

    5

    October 4, 2017

    I am a current client of this provider

    The caregivers and staff were very kind and compassionate. The caregivers treated my husband like a family member. It was comforting having them with him at the end when his health took a turn and to be with us when he passed away. The office always answered my questions, got caregivers out to replace if someone canceled and was a great help with filing the insurance documents for reimbursement.

    Jim L.SIL

    5

    September 29, 2017

    I am a current client of this provider

    The thing that sets this office apart is that we work hard to get the RIGHT people with the client. The office doesn't just send anyone in they want to make sure it is a good fit- which it has been. I love that the office staff will call me to discuss something like scheduling and they already have a solution in place before calling. I never have to worry that it is not going to be taken care of.

    VickiN

    5

    September 21, 2017

    I am a current client of this provider

    There are so many companies out there and Griswold has stepped up to the challenges. I have been with them for 4 years and will not go anywhere else. The caregivers treat my mom like they would treat their mother, grandmother or family member. They are a true blessing on this journey.

    TimandMarilynT

    5

    September 19, 2017

    I am a current client of this provider

    Griswold Home Care was recommended by my Home Health Nurse and I am extremely happy with the care. The caregiver is a part of my family now. The office staff makes visits to my home and calls to check on me several times a year. The whole experience has been very pleasant and comfortable.

    DianneB76

    5

    September 18, 2017

    I am a current client of this provider

    I am very impressed with caregiver that I have had for 4 years. She is wonderful with my mom. They have become very close. The office staff is very good about making changes when my schedule needs adjusting.

    Melanie M

    5

    September 15, 2017

    I am a current client of this provider

    Mom's needs are small so the companionship has been instrumental in her well being and happiness. Griswold has been a great help with her care and assisting with the Long Term Insurance paperwork.

    Katrina F

    5

    September 15, 2017

    I am a current client of this provider

    Griswold has met my expectations from the first step to finding the right caregiver to continuing exceptional customer service.

    LauraH2017

    5

    September 15, 2017

    I am a current client of this provider

    My expectations have been met on all levels. We have found a caregiver that is wonderful with my mom.

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    About Griswold Home Care of Plano in Frisco, Texas

    Griswold Home Care of Plano is a Senior Care provider in Frisco, Texas that offers residents Home Care services. Contact Griswold Home Care of Plano for more details on services and rates.

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