BrightStar Care of Flower Mound

Offers Home Care

92 Reviews
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BrightStar Care of Flower Mound (800) 973-1841
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Reviews of BrightStar Care of Flower Mound

92 Reviews Write a review

Home Care Reviews for BrightStar Care of Flower Mound

November 09, 2020

By Gail W

I am a current client of this provider

They provide quality caregivers. They are professional.

October 14, 2020

By Cinda B

I am a current client of this provider

They responded very quickly to me. They make great suggestions for me. They are prompt, very professional, and nice.

October 14, 2020

By Kathy K_12

I am a current client of this provider

They help get him up and walking so he is not just sitting in his wheelchair. Anytime I have needed anything they are willing to help.

October 08, 2020

By Ashley S

I am a current client of this provider

It takes a lot of worry away from me knowing someone is there. They have been very good for my family. They always have someone there. I don't have to keep up on finding a replacement.

September 18, 2020

By Morgan A

I am a current client of this provider

They told me what to do. I was able to work on my knee a lot faster because of them. They're friendly and very knowledgeable.

September 18, 2020

By William S_21

I am a current client of this provider

They come help me twice a day. They couldn't do anything better other than take Medicare. I really like them. They are all very friendly and they work hard to satisfy me.

September 09, 2020

By Debra N_3

I am a current client of this provider

It's essential that I have it. I like that we've kept the services to a minimum. I used to have to go to the hospital multiple times. I love my nurse. I've been doing this for 5 years now. I've used a few agencies but I especially adore her.

September 09, 2020

By Ernie G

I am a past client of this provider

The physical rehab was very helpful. They did not overwork me. I loved the nurses, they were very informed and they knew what they were doing.

August 20, 2020

By Anonymous_3981

I am a current client of this provider

They have helped fix my problems. They are responsive to my needs.

August 10, 2020

By Jesus P

I am a current client of this provider

My doctor likes the results from their treatment. They have excellent care, they are on time and do what they say they will.

July 24, 2020

By Margaret B_22

I am a past client of this provider

It was pretty much perfect. They give individualized care. I liked the quality of our caregiver.

July 22, 2020

By Lori W_7

I am a current client of this provider

It makes a big difference in her life. They're very responsive. You can always reach them. They're very professional. I like that they have a nurse that oversees the paperwork.

June 22, 2020

By Sandra L_4

I am a past client of this provider

The patience that they had with her was great. They were willing to do whatever I asked them to do. They are very nice to talk to and they sent very qualified people overall.

June 12, 2020

By Lori A_5

I am a current client of this provider

BrightStar Care hangs in there and listens to me. I'm a nurse and I know what she needs and they listen to me. I like how BrightStar Care hires. They hire high quality workers.

June 12, 2020

By Allie

I am a past client of this provider

They helped my loved one a lot. They were very caring and worked with the caretakers' schedules. I liked the staff.

June 08, 2020

By Sharon P_15

I am a past client of this provider

My mother liked them and they allowed us to leave the house. They were on time, good communication, and gave excellent care to my mom.

May 19, 2020

By Anonymous_3759

I am a current client of this provider

They help with my infusions and check my blood pressure and pulse. One nurse lacks personality.

May 15, 2020

By LaTonya H

I am a past client of this provider

It was nice that we didn't have to drive anywhere to get her care. They were consistent in care. They were interested in the client's needs. The were attentive to the client. They were accommodating.

May 13, 2020

By Tammy W_1

I am a past client of this provider

They could not go through her private belongings. They need to be better at doing background checks on their caregivers.

May 08, 2020

By Kendra H

I am a current client of this provider

They help him with his needs at night. They are very responsive.

April 22, 2020

By Elaine K_5

I am a past client of this provider

They helped me with their care. They took care of some of the chores that needed to be done each day. Our caregiver was a very caring person, she was very good with my mother.

April 17, 2020

By John _13

I am a past client of this provider

I was there with him on a daily basis so I don't know but in general it was okay other than when they allowed him to fall. In my view they should have let the facility do that and not got involved. They could have made sure that when they were taking my dad to the restroom that he didn't fall and break his hip.

April 08, 2020

By Kathleen F_2

I am a past client of this provider

They helped me so much. My upper body strength is much better. They are very patient and very nice.

March 17, 2020

By Michael B_22

I am a past client of this provider

It was really helpful. My mother needed care and I wasn't able to provide it and they were able to step in. It was essential to her well being. The only real complaint is that they called me thirty minutes before they were supposed to come and said that they couldn't find anyone to cover the time frame.

March 11, 2020

By Steve M_16

I am a current client of this provider

I have the confidence that I can go and leave them with my wife. I know she'll be safe. They're prompt and reliable, and the staff is good.

March 05, 2020

By Norma P_1

I am a current client of this provider

There is not too much of an impact on my life. The company is reliable, and I like the caregivers that they send.

February 21, 2020

By Linda _4

I am a past client of this provider

They helped me keep my sanity. I liked the caregiver and owners. They always showed up on time.

February 20, 2020

By Sherri _1

I am a current client of this provider

They have a huge impact in her husband's life because he could go to work without the constant calls of his wife because she is alone. They do background checks that reassure the patients.

February 12, 2020

By Bradley B_1

I am a past client of this provider

It was critical. We could not manage this on our own. They went out of their way to meet our needs. At first there was a scheduling error and they were willing to come back the next day to resolve that. They made up for this. I appreciate their willingness to be flexible.

February 07, 2020

By Anonymous_3297

I am a current client of this provider

They have been able to be there for her when she needs assistance, they give her peace of mind. They are very good at communicating with me, they always keep me updated.

December 17, 2019

By Helen L_6

I am a current client of this provider

I think it has really helped her a lot. She really depends on having someone there with her. They used to take her out quite a bit and do other things. I just think it all depends on who they send out. Some are more capable than others.

December 16, 2019

By Emily L_2

I am a current client of this provider

I need the help, too. They bathe him, help with the breakfast, and do the laundry. Most of the caregivers are nice and very educated.

December 13, 2019

By Louis D_1

I am a current client of this provider

They find ways to make it comfortable and easy to get my therapy at home. I like the therapy people that come out.

December 12, 2019

By Melissa W_1

I am a current client of this provider

I am able to function now. My physical therapist is great, but my occupational therapist does not push me.

December 12, 2019

By John K_28

I am a current client of this provider

Primarily, they help bathe me and help with little tasks around the house to free up my wife. We just have the impression that they know how to match the right, qualified people to our situation.

November 18, 2019

By Ronald H_4

I am a current client of this provider

They stay with me the whole time I am doing the infusion, and they monitor me very closely while doing it. They are very efficient, professional, and give me notice by phone before they show up.

November 11, 2019

By Anonymous_2820

I am a past client of this provider

I just thought they were caring people, and they gave him daily care. Everybody was really caring.

October 11, 2019

By Karl H_2

I am a past client of this provider

It made a big impact because of the care they gave to my brother. They made sure he was moving around and was in good shape. They did a great job, overall. If you are in the need for healthcare, I would highly recommend them.

October 08, 2019

By Deborah R_6

I am a past client of this provider

They came in and handled the changing of the IV bags. They were very professional, prompt, kind, caring, and empathetic. They are the full package for home health.

September 24, 2019

By Vanessa V

I am a current client of this provider

They help with keeping us to a schedule. They have excellent customer service, and they have been amazing to work with.

September 10, 2019

By Susan P_14

I am a current client of this provider

Right now, the pharmacy has run out of my medication. BrightStar keeps checking on me to see if I've heard anything, so it seems like they care. They have a personal touch compared to other companies I've dealt with. I like their professionalism. They get back to you right away. The nurses I've had are top quality. The people have been very kind.

September 10, 2019

By Florita W

I am a current client of this provider

I have to have them, and they really go out of their way to help me with insurance or therapy. I like the personal touch in the caregivers' care. They have helped me on the weekends and before hours.

August 19, 2019

By Tom I

I am a current client of this provider

Their caregivers are great. I was trying to get to see my father as much as I possibly could, but it was becoming difficult because I am married and have four kids. By them interacting with him a couple of times a week, it has taken pressure off of me and I am able to see my father, still. They have been great. They communicate very well. They reach out to me if there is anything that needs to change. They let me know if they are coming on a different day or a different caregiver. They let me know if they notice anything different.

August 13, 2019

By Anonymous_2371

I am a current client of this provider

They have helped me the most by giving us last minute care. They could communicate with the families more.

July 22, 2019

By Tommy T_2

I am a current client of this provider

We have an additional caretaker to tend to her on the weekends. That is helpful. I like everything about them.

June 14, 2019

By Mark C_5

I am a current client of this provider

They are very helpful for him. They provide companionship. They make his meals and do the little things. They are doing fine. The person that is taking care of my dad could be more proactive.

June 14, 2019

By Tom B_6

I am a current client of this provider

I am able to get out of the house and do things. They are very dependable.

May 13, 2019

By Frederick A

I am a current client of this provider

They have helped through the physical therapy. The caregivers come in and bathe her. I like all the people that they have because they are nice.

May 13, 2019

By Anonymous_248

I am a current client of this provider

They help my husband in the restroom. Some of the caregivers do not understand the situation that we are in.

April 09, 2019

By William G_8

I am a current client of this provider

My husband does not think he needs the care, but it allows me to leave and know he is well taken care of if an accident happens. They are very professional and kind. They are happy and willing to be here. I feel like they do an excellent job.

April 09, 2019

By Logan T

I am a past client of this provider

I work full time. He is autistic. He can't go to the average day care facility. They need to be able to provide service for a special needs child. They need to stop and assess the type of service they are providing.

March 19, 2019

By Sharon N_1

I am a current client of this provider

They have made things easier for me because I can get away for a few hours and not have to worry. I like that they are very easy to stay in contact with, they answer every question and it has been an easy and wonderful experience.

February 23, 2019

By Michelle T_2

I am a past client of this provider

The young lady would come in and paint her nails and bring her a soda. I liked that they were very loving and friendly. They were there to answer any questions I had and they were there to help.

February 19, 2019

By Lines R

I am a past client of this provider

I didn't have to worry about my loved one's fall hazard. I had peace of mind. I liked the individual attention they gave to my loved one.

January 21, 2019

By Kathleen M_10

I am a past client of this provider

We had just moved here, so the help made it so I could get out of the house. My mother didn't want to be alone. The BrightStar ladies would come in and hang out with her, paint her nails, and make sure she ate. The staff was very caring.

December 12, 2018

By Jody F

I am a past client of this provider

I didn't have to stay there with her. They were there very promptly. I called at five in the evening and they were there.

December 12, 2018

By Chris M_2

I am a past client of this provider

They helped out a lot. They were able to do things that we didn't have training for whether it was setting up an infusion, changing him, or helping with other things. The services were good, and they were available, even if we needed them outside of scheduled times.

November 19, 2018

By James "Jim" M_3

I am a current client of this provider

They have done an outstanding job. I have no worries when they come in. They are very caring and concerned about the performance of the caregiver and my well being.

November 13, 2018

By Mary M

I am a past client of this provider

I couldn't reach a lot of things so they were my arms. They were all very nice, helpful and respectful.

October 30, 2018

By Janet R_3

I am a past client of this provider

They provided a caregiver that was there when I needed them there. I would tell others that they are perfect for whatever we need.

October 25, 2018

By Ann L_1

I am a current client of this provider

They help the most by babysitting her, which helps me. I like the quality of care they provide.

October 25, 2018

By Mark C_2

I am a current client of this provider

They are taking care of both my mom and dad, and keeping me in the loop if there are any issues. My parents actually have improved since they have started. They communicate to me if there is a problem, and they keep me in the loop.

October 19, 2018

By Karen B

I am a past client of this provider

They helped her with daily activities, such as getting dressed and going to the bathroom. The people who came in were caring, well prepared, and informative.

September 24, 2018

By Joan M_1

I am a past client of this provider

They were dependable, and the young lady that was with us prolonged my wife's life. She would even wake up in the middle of the night to check my wife's blood pressure. The weekend my wife died, we had a replacement caregiver come. She was very good, but was not comfortable driving the van. The owner took my wife to the emergency room and stayed with us the whole time. That meant a lot to me, and he wouldn't even take any extra money.

September 14, 2018

By Kelli A

I am a current client of this provider

The office people are good at calling me back and scheduling people on short notice.

August 28, 2018

By Laurie D

I am a current client of this provider

It has helped her to have somebody there with her when I am at work. It helps me also so I can go to work. The office staff has always called us if anything comes up or if I have any questions. The three or four people that have come out to take care of her have been excellent.

August 24, 2018

By Ashley T

I am a current client of this provider

They've helped the most with everyday chores around the house. They seem like they care.

July 30, 2018

By Ghasem M

I am a current client of this provider

She helps the most by addressing my needs. I appreciate the quality of care they provide me.

July 16, 2018

By Craig R

I am a current client of this provider

For the most part, I felt very comfortable with the caregivers who have stayed with my mom. There have been some caregivers who weren't a good fit for my mom, but they made adjustments as I requested. The owners are caring people and the caregivers are good.

May 22, 2018

By Linda W

I am a current client of this provider

They take care of a lot of details. They are very compassionate and caring.

May 17, 2018

By Rita C_3

I am a current client of this provider

They come in and give me the infusions. They call in time to order my medication. They're are timely.

April 30, 2018

By Melinda N

I am a current client of this provider

I have never been turned down by BrightStar Care. Sometimes I am in a emergency and they never turn me down. They have always had someone there, usually within the hour. BrightStar Care provides one on one care with those that need it. We are in assisted living and so we don't do one on one care.

March 30, 2018

By Becca B

I am a current client of this provider

All of the people are very nice, caring, and willing to help. It's allowed me more time to carry on with other things I need to take care of. I feel confident in letting them take care of my husband as I leave the house and have free time.

December 22, 2017

By Christy W

I am a past client of this provider

There were two days that they didn't follow through on us. We had someone planned, and she didn't show up. The caregiver did everything that my loved one needed, and she also offering him a companionship.

December 22, 2017

By Shannon H_1

I am a current client of this provider

BrightStar Care needs better follow up. I would like more consistency from BrightStar.

December 08, 2017

By Jane W

I am a current client of this provider

BrightStar Care really cares about their jobs and about their clients, and they really do want to help us. BrightStar Care has made it easier to have the help, and find the help.

December 01, 2017

By Saaketh M

I am a current client of this provider

BrightStar Care is very responsive and they listen to what your needs are. The impact depends on the caregiver that is coming and it varies from day to day.

November 13, 2017

By Anonymous

I am a current client of this provider

BrightStar Care always was able to provide coverage when I needed it. They found caregivers on short notice in emergencies. The care from BrightStar Care made life easier for me because they were there for me. They helped me with my loved ones, which was good.

November 09, 2017

By Consuelo A

I am a past client of this provider

BrightStar Care is a very good company and they have good followup with all of their clients. BrightStar Care was always on time, and someone was always there to help me when I needed them

October 24, 2017

By Trudy C_3

I am a current client of this provider

BrightStar Care is very positive, secure, and confident. BrightStar Care has made my life easier because I don't have to worry about the care for my mother.

October 18, 2017

By Debbie K_1

I am a past client of this provider

I like the people I worked with in the office, like the administrators and nurses. I was very impressed with the people that came to take care of my mom. All of them were really good. The services allowed me to go on vacation without worrying about my mom. They gave my mom her medication and food.

October 13, 2017

By Jean C_7

I am a past client of this provider

BrightStar Care did a good job with my father. There were a couple of things that happened that we weren't happy with, however, overall BrightStar Care tried their best to care for my father. My father's caregiver helped him with his bath then would take care of him with his medications.

September 25, 2017

By Joyce L_2

I am a current client of this provider

BrightStar Care is very nice. They are good at getting substitutes if a caregiver is unable to make it. BrightStar Care picks up my husband to take him to the senior center, then spends the whole time with him while he is there.

September 25, 2017

By James C_1

I am a past client of this provider

BrightStar Care truly cares about their clients that they are providing services for. BrightStar Care allowed our family to worry about other things without having to worry about my mother.
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About BrightStar Care of Flower Mound

A Higher Standard of Care

Your loved one deserves care that’s nothing less than extraordinary. At BrightStar Care® of Flower Mound, our experienced, trustworthy, and compassionate care professionals provide a full range of services in the comfort and safety of home. From personal care to home health and medication management, BrightStar Care offers quality home care services for children, adults, and seniors. We serve not only Flower Mound, but also all of southern Denton County.

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Services and Amenities of BrightStar Care of Flower Mound

Health services

  • Physical Therapy

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: We Work With People Of All Ages, Including Pediatrics, Medication Management

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care, Personal Care

Payment options

  • Credit Card
  • Payment Options Extra: Ltc Insurance, Medicare Advantage, Bank Draft, Eft

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Home Care (PAS) and Home Health
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BrightStar Care of Flower Mound

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