Care Mountain 4 local offices across DFW

Offers Home Care

18 Reviews
Call (800) 973-1841
Care Mountain (800) 973-1841

Reviews of Care Mountain

18 Reviews Write a review

Home Care Reviews for Care Mountain

December 11, 2017

By k Evans

I am a current client of this provider

I am impressed with the way Care Mountain goes to great lengths to place caregivers that are the best possible match for our families needs. We have tried other agencies and would not recommend any of them. Rick and Deanna are such thoughtful and caring professionals and their efforts have given our parent TOP quality caregivers and peace of mind that no one else has. I have rarely recommended anyone but in this industry they are awesome.

April 16, 2017

By L Clark

I am a past client of this provider

Care Mountain is simply the best. Rick cares so much for his clients. He spent his personal time to come and visit with my father prior to placing two excellent caregivers with him. Justina and Irene were so wonderful. They cared for my dad for nearly 2 years and treated him with such kindness and love. We will be eternally grateful to Care Mountain and its staff for allowing my dad to live his last years at home as he wished. There are not words to express the gratitude I feel toward Care Mountain and its wonderful caregivers!

April 08, 2017

By JAC18

I am a past client of this provider

We used Care Mountain for two years, starting with part time daily help and moving into 24 hour care. The agency works very hard to place the right caretakers in the right homes and to make sure the clients have the type of care they need. If it wasn't for the caretakers at Care Mountain we wouldn't have been able to keep my father at home as long as we did. The only reason I give 4 stars instead of 5 is that sometimes the communication between the agency/caretakers/clients was spotty. It could be frustrating. But we never went without care, even when there was a last minute change with a caretaker due to illness or family emergency. It was a comfort to know we could count on the agency to be there in those frantic moments.

February 13, 2017

By Son of a cranky senior

I am a past client of this provider

Care Mountain helped us when BOTH parents had falls and hospitalizations within weeks of each other. We needed someone we could trust to care for Dad while we dealt with Mom's(the usual care giver) hospitalization. They provided flexible support and creative staffing. Dad is cranky on a good day, so complained about everything. They swapped out providers until we got someone who could tolerate his grumpiness with humor. She eventually won him over. I was also impressed with their daily flexibility around schedules. I recommend them without any reservations.

December 01, 2016

By Sonya T

I am a current client of this provider

We have used Care Mountain on two separate occasions with elderly parents. The staff and caregivers are wonderful. We could not have done it without them.

November 29, 2016

By Kwalex

I am a current client of this provider

Care Mountain consistently provides quality caregivers who add quality to our lives. Their personnel are highly screened, and we have been very happy to have had assistance from individuals who are highly trained, honest, dependable, and with a solid work ethic. They have patiently modeled the respect with which individuals with disabilities should be treated. It does not take long before these individuals feel a part of our family, and everything works better when they are here.

June 28, 2016

By V Ant

I am a past client of this provider

Care Mountain took a great deal of time and trouble to understand my father's personality and unique needs, and to identify a caregiver who would be able to respond to those needs. They sent a lovely person with a good heart who really cared about him and helped him with all the things he was unable to do for himself. She was very reliable, very conscientious, very responsible -- in short, we were very pleased with the whole experience.

March 08, 2016

By SJDixon

I am a current client of this provider

For the past two years, Care Mountain staff has helped my husband and I to enjoy a good quality of life in our own home that would not have been possible without their service. They do an excellent job of matching their CNAs with the patient/client.

November 03, 2015

By Coffman

I am a past client of this provider

This firm is top notch! Rick took the time to meet with our family in person while my father was still in the hospital. After my father was released and we realized that we would need additional assistance other than hospice, Deanna was a blessing in getting someone to my parents home and starting the care that was needed for my father. In our eyes they sent in an angel, Marty, who showed her love and compassion for not only my father but also for all of his family. Care Mountain met all of our needs and was the rock that we needed during this difficulty time.

January 30, 2013

By Chona

I am a current client of this provider

We've been using Care Mountain Home Health since August. The caregivers turned out good. One of them had a lot of experience in a nursing home. My mom is in hospice, so they keep her dry, clean, and they watch out for bedsores. They also help clean a little bit, do laundry, and always keep my mom well-fed. They would call and keep in contact quite frequently. They even have a website that we go to where we can go in and report people. If you have any concerns, you could email or call them.
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About Care Mountain

16+ years of care for 3000 DFW families and no state complaints

A person most admired sums up our work best: "We can do no great things, only small things with great love and care." (Mother Teresa)

We, at Care Mountain, are a local family owned, in home care agency offering our clients high quality and continuity of care in the DFW metro area:

  • Locally Based & Not A Franchise. Extra Personal Attention – Local, independent, family run & exclusively serving the DFW Metroplex since 2005.
  • Have Served over 3000 families in last 16 years across DFW metroplex. We have 4 offices spread across DFW so we not more than a few miles away from you.
  • ZERO State Complaint History & ZERO Deficiency Texas License Survey - very few companies can claim this in 16+ years of working! Always an A+ Rating With the Local Better Business Bureau
  • Lowest Caregiver Turnover – Our average is 4% caregiver turnover versus the industry average of 84%. Our caregivers are simply the best and highly experienced – in-home care is their calling in life, and many have been us more than a decade of experience. You, as our client, will access, high quality and continuity of care.
  • Recognized across TX as the Alzheimer’s Association Care Giver of the Year Award - SIX consecutive years
  • Competitive Rates – You will not find an established, highly reputable home care agency such as ours, that offers competitive rates for the quality and continuity of care, all thanks to our low corporate overhead.
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    Services and Amenities of Care Mountain

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health
    • Physical Therapy
    • Occupational Therapy

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Credit Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care

    Payment options

    • Check
    • Payment Options Extra: Ltc Insurance

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured

    Licenses

    • Licenses: In home care, personal assistance services
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    Care Mountain

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