Home Instead - Wilson County, TN

Offers Home Care

11 Reviews
Call (866) 936-1978
Home Instead - Wilson County, TN (866) 936-1978

Reviews of Home Instead - Wilson County, TN

11 Reviews Write a review

Home Care Reviews for Home Instead - Wilson County, TN

July 28, 2015

By Caring108813950

I am a past client of this provider

Home Instead came in two times, and I was really not pleased with them at all. My husband was over 200 pounds, and I needed somebody that could help me transfer him like when I needed to get him up to go to the bathroom. The person they sent out could only lift 50 pounds after me being very specific about a lot of things. I was not really happy with them. They were a big disappointment for me. They came out for one week, and they sent two different people out. They didn't know how to handle him because he weighed too much. They did send out a different person a couple of days later, and she was great, but soon after that, my husband went downhill, and I just told them to quit coming. I even got charged, and I don't understand what they charged me for, but I was so frustrated, I haven't even followed up on it.

Provider Response

First and foremost, let me express our deepest sympathies for the passing of your husband. We were honored to be a part of his care team, and we are thinking of you during this difficult time.

I am sorry you weren’t completely satisfied with your experience. However, there are times when a client’s weight or weakened condition requires specialized equipment for transfers. This is for the safety of our CAREGiver and your loved one.

Please call me at (615) 444-3553 so we can get any billing issues straightened out.

Maggie Lea, Owner

March 06, 2015

By pamelajane


Home Instead in Mt. Juliet is an AWESOME partner to Rutland Place! They have helped so many residents stay independent whether there's a need for medication reminders or assisting residents in daily activities while rehabbing from a hospital stay, they will go the extra mile and do whatever it takes to lend a helping hand. All of us at Rutland Place appreciate our relationship very much and highly recommend using this company.

November 17, 2011

By Lisa2012

I am a current client of this provider

What an AMAZING place! After searching for the perfect company to watch over my grandparent's I came across HISC, They are dedicated to us, provide 24/7 care and on-call support, and no matter when we needed them or how short of a notice it was they were ALWAYS there. I truly hate that we had to go through so many other companies before we found HISC, but I am very Thankful that we did! THe Office staff is wonderful, and the caregivers are amazing! They truly go above and beyond!
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About Home Instead - Wilson County, TN


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Wilson County, TN

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Wilson County, TN

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