Tennova Residential Hospice

It would take a lot longer than anyone wants to read. I will try to condense this: Let's start with "help". 1. An aid arrived to shower my husband. Said couldn't do it alone. My young daughter who'd never even seen him without a shirt, let alone naked, had to literally get in the shower and do the whole thing as the aid was inept and even stated she cannot do a shower alone. I was unavailable. HE was mortified! My husband was a probably all of 120#. Aid did not even know how to work around a urinary catheter. The 1st aid, Courtney was excellent. Very professional and respectful and knew how to shower and did it without assistance. 2. The social worker Stephanie paid more attention to my dog than the patient. I asked her in advance what do we do if he dies over weekend and nothing has been set up with crematorium as she hadn't gotten back to me with info. She said" that's not likely to happen". Guess what. It did. The nurse that arrived did stay w/me til staff arrived. While waiting, the nurse offered to "take the dog off my hands if I found I couldn't keep her". My husband's body was still warm. 3. Twice the medical supply company called asking what supplies we needed AFTER my husband had died. 4. And twice hospice staff called to ask how my husband was doing: 2 WEEKS after he had died! 5. I was told hospice would be contacting me post care....still waiting a month later. Since our experience, several people have told me Tennova Hospice is the worst! I know why. The part time nurses are much more professional, helpful and kinder than "regulars". Courtney, Angie and Matt: KUDOS, glad you were part of his care if even just once. Please RUN to another agency and work for a decent company.

I want to thank the caring nurse that was with us when my husband was there for a very short stay. She was so wonderful to me and my family. Although he was only there for a short period of time, we felt the care and kindness in a way I have never known. My love and gratitude goes to the lady ( I think her name is Rebeca) who cared for him and me. Shirley Robinson

They were absolutely wonderful -- very compassionate, 24/7 around the clock care. I could not have asked for anything better, more stable, and more compassionate than Tennova. They were excellent. The rooms were adequate. They do not expect anyone to stay there very long, but they were large enough that I could have stayed there myself. There was a sofa bed, a game table, not much closet space because it is not needed, and lots of windows, overlooking an excellently beautiful landscape -- what we would call atrium. It was gorgeous -- very nice.

Tennova was absolutely the most impressive place that I have ever seen or visited. We used them for my wife before she passed away. The people at the hospital took me in contact with them. The landscaping and everything was topnotch. I was so impressed with it. Regarding the staff, they're just great. The whole package was unlike any I have ever been in. Their attitude was great and very positive. The whole thing was just amazing.