HomeWell Care Services of Wilmington

HomeWell Care Services – Wilmington & Carolina Beach At HomeWell Care Services, we provide compassionate, reliable non-medical home care throughout New Hanover and Brunswick counties. As a locally owned agency led by Dena Balbach, we combine the personal touch of a small business with the professionalism and quality standards of a national brand. Families trust us because we deliver care with integrity, responsiveness, and true compassion. What Makes Us Different Owner-Led Personal Attention: You work directly with Dena, the owner and Agency Director—not a call center. Families receive fast responses, clear communication, and hands-on support. Thorough Caregiver Vetting: All caregivers undergo background checks, reference checks, skills testing, and ongoing training. Customized Care Plans: Every client receives a care plan tailored to their needs, whether it's companionship, personal care, Alzheimer’s/dementia support, or 24/7 care. Reliability & Trust: We pride ourselves on showing up, communicating quickly, and treating every family like our own. Medicaid & GUIDE Program Ready: We assist private-pay clients, long-term care insurance clients, Medicaid beneficiaries, and families in the new GUIDE dementia program. Our Services Companionship & social engagement Meal preparation & light housekeeping Bathing, grooming & personal hygiene Medication reminders Mobility assistance & fall prevention Alzheimer’s & dementia care Post-hospital & transitional care Transportation to appointments, church, hair appointments, and community activities Respite care for family caregivers 24-hour and live-in care options Our Promise Your loved one’s safety, comfort, and dignity come first. We know inviting someone into your home is a big decision—that’s why we treat every client like family. With HomeWell, you receive dependable care, transparent pricing, and a true partner in this journey.