My mom has been using Homewatch CareGivers of Cary since mid-May. It's been working great. The people are always punctual. They always let me know if there's a conflict of schedule. They do cleaning, meal preparation, grocery shopping, picking up prescriptions, and just taking a walk or spending time. It is great. They're doing medication reminders, too. They were coming twice a week, four hours each day, but we just changed it starting this week to three times a week. My mom recently fell, and she needs a little more assistance. It was the same person coming in for the last couple of months, but she just got another job. We have a new person starting this week. It worked out well with the same person coming all the time.
Homewhat Caregivers have been very helpful and very organized. They keep in touch with you, and they are easy to get in touch with if you have a question or if you need to tell them anything. They're excellent.
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Reviews of Homewatch CareGivers of Cary
Home Care Reviews for Homewatch CareGivers of Cary
September 18, 2021
I am a current client of this provider
February 23, 2021
I am a current client of this provider
She could not stay where she is without them. Assisting of activities of daily living. Some have a better way to communicate with her.
They usually very receptive to the client's needs. She is a difficult person to take care for.
February 19, 2021
I am a current client of this provider
The services are a huge help to me so I can care for my own family. My mother's health has improved since starting as well.
The agency is super reliable, nurturing, and caring.
February 16, 2021
I am a past client of this provider
I would not have been able to do it without them.
The communication was great. The aides were competent and friendly.
January 20, 2021
I am a current client of this provider
The services free up some of my time.
I would like to see more male employees.
January 14, 2021
I am a current client of this provider
My dad has Alzheimer's and he can't walk very well. His caregiver given him homework to help with his memory, and she works with him to help him walk.
We love the caregiver that we have. We are not totally thrilled with all of the administrative people. In the beginning they were difficult to work with.
December 17, 2020
I am a current client of this provider
They provided very strong caregivers, they also update them on any changes in my moms care, and they are very caring and professional.
Their caregivers are very caring and compassionate. They can adjust to changing plans in my mothers care.
December 07, 2020
I am a current client of this provider
It's been a very large difference.
They are very excellent.
December 02, 2020
I am a past client of this provider
They watched after my mom, since I couldn't go in.
They responded to all of my needs.
November 21, 2020
I am a current client of this provider
They've been extremely helpful. My mom loves the caregiver. I really appreciate everything that they're doing. They're a Godsend.
They're very conscientious and friendly.
November 17, 2020
I am a current client of this provider
They need lower the price. At my age, we are running out of money.
They are prompt to respond.
November 04, 2020
I am a past client of this provider
They have a quality control system and training for their caregivers.
The caregivers we had were all excellent.
October 26, 2020
I am a current client of this provider
They have the consistency for us.
They keep in very good contact with us. They always let us know what is going on.
October 05, 2020
I am a current client of this provider
I don't live near my parents, and I know my parents are happy with the people that work there. They have limited mobility.
I like the quality of the people they have.
September 25, 2020
I am a current client of this provider
They give us feedback when we ask.
I am always able to get someone when needed.
September 25, 2020
I am a current client of this provider
The family is at ease knowing somebody is there.
They are very efficient.
September 17, 2020
I am a current client of this provider
Knowing someone has eyes on my mom when I cannot go into her facility.
They are there for my mother, especially in these times where I cannot be.
August 14, 2020
I am a current client of this provider
I think they help with giving her personal interaction with someone every day.
They can be there with my mother since I am not allowed to go into the building.
August 04, 2020
I am a current client of this provider
They help her with her medicines.
They have been good and the caregivers we have dealt with have been great.
July 20, 2020
I am a current client of this provider
They will give him a bath.
I like that we can count on them to do the what we ask them to do.
July 07, 2020
I am a current client of this provider
They help the most with her medications.
I like that the caregivers are very kind.
June 19, 2020
I am a current client of this provider
The most helpful is that I know she is in good hands and I don't have to worry about her.
They are professional.
May 22, 2020
I am a current client of this provider
Most of them seem to care about what they're doing. I don't have to go over twice a day to make sure he takes his medications.
I like that they're on time, nice to my dad and a lot of them are really good.
May 05, 2020
I am a past client of this provider
We never had an early morning call which was great.
The price was right and the service was excellent.
May 05, 2020
I am a current client of this provider
My parents can't do things by themselves. They provide personal care for my father. It gives him a feeling of safety when he showers.
I like that they respond quickly and compassionately.
May 05, 2020
I am a current client of this provider
They are flexible and sensitive to what her ability is each day.
They have good quality personnel.
April 21, 2020
I am a current client of this provider
Send the caregiver to our home who can preform acceptable for what we need them.
They need to be more consistent with the caregivers they send to our home especially since Jean has Alzheimer.
April 17, 2020
I am a current client of this provider
They are flexible for my father's needs.
I like the people helping my dad.
April 03, 2020
I am a current client of this provider
They only come two days a week. When they come it's okay, but some of the people are really good and engaged, others less so. Some people sit on their phones during the visits. If you are only going to come a few days a week, you really need to have better engagement on the part of the caregivers.
They need to hire good people and match those people with their clients.
March 17, 2020
I am a past client of this provider
My father looked forward to their visits every day.
The individual caregiver had such a great rapport. They were friendly and respectful and interacted with him personally.
March 04, 2020
I am a current client of this provider
She is unable to do most everything for herself so they help with bathing, getting out of bed, getting into her wheelchair, and feeding.
I have had good luck with the scheduling and they have tried to keep the caregivers consistent.
March 03, 2020
I am a past client of this provider
They were good at scheduling and help with wellness checks. That was critical for him.
They had good and engaged caregivers.
March 03, 2020
I am a past client of this provider
Just being there for my mom when she needed it the most, when we couldn't be there is the most helpful.
They were recommended to us and were already in the Walton Wood facility on Cary Parkway where my mom was living. They were onsite, very helpful, and caring.
February 18, 2020
I am a current client of this provider
They take of my wife physically. They take care of the housework.
We have such a good caregiver now. We had to go through a few caregivers who weren't as good as the one we have now.
February 06, 2020
I am a past client of this provider
The most helpful part was knowing that the company was so professional, and when they said they would do something, they did.
They were very responsive and compassionate.
February 04, 2020
I am a current client of this provider
They help her with carrying on her day to day activities.
The agency is very dependable, thorough, and compassionate.
January 13, 2020
I am a past client of this provider
They assisted her in helping her go where she needed to go and enjoy life outside of the memory care unit.
I was told that sometimes, the caregivers didn't show up and other times, they didn't get back to me to tell me if there was someone to help or not.
January 07, 2020
I am a current client of this provider
They have kept me informed of things that are out of their ability to change.
I like that they are willing to listen to my loved one.
December 09, 2019
I am a current client of this provider
They never told me when they were going to be there. They didn't keep in touch with each other, much less me.
They need to have one doctor see the patient instead of having multiple doctors see him throughout the week.
December 06, 2019
I am a current client of this provider
They have been there for my mother who needs assistance. They are there every day. When I call, they are available.
The service is very good. They are consistent and persistent. They make sure things are done, and I like that.
November 20, 2019
I am a past client of this provider
They provided a multitude of services. They helped dress and bathe her.
They are honest, trustworthy, and did what they were supposed to do.
November 18, 2019
I am a current client of this provider
They are good consistency and just being there even though they are late.
They could prove on time management and patient relations.
November 12, 2019
I am a current client of this provider
They are very knowledgeable with medical things. She is glad to have someone help her.
The ones that I have met have been very friendly and helpful. I had one that left recently, and it was sad to see her go.
November 04, 2019
I am a current client of this provider
Everyone has been responsive.
I like that they are reliable.
October 22, 2019
I am a past client of this provider
My dad didn't like anyone bothering him, but it was very comforting to the family. It was very comforting to know someone was going. The only problem was when the caregiver left, it was someone new, and we had a chart that each morning they recorded BP, pulse, and weight. The new person forgot to record the blood pressure a few days.
The main one that worked with my dad was just very caring and patient.
October 17, 2019
I am a current client of this provider
It prevents me from going over to my mom's every morning.
They are always prompt, on time, and flexible.
October 07, 2019
I am a current client of this provider
They are helping with bathing, dressing, and nightly check-ins.
They just charge for 15 minutes, so you don't need to do a two-hour minimum.
October 02, 2019
I am a current client of this provider
They help her get up, get dressed, get her to meals, bathe her, and get her back.
I am satisfied with them.
September 11, 2019
I am a current client of this provider
I love them coming, and it gives me a lot of peace of mind.
They are super attentive, and my mom loves them.
September 11, 2019
I am a current client of this provider
It is convenient and professional.
I like their reliability.
September 09, 2019
I am a current client of this provider
They have given me some peace of mind as the primary caregiver for her and have allowed me to do my life activities without sacrificing too much time.
I like that they provide a pretty comprehensive service, are easy to reach when I need to speak with them, and the caregivers that are assigned to my loved one are well suited for her.
September 09, 2019
I am a current client of this provider
They are prompt, and when there is an issue with my father that they notice, they contact me immediately. It is very important that they be prompt with my father.
I like that the caregivers are highly qualified and go above and beyond. They established relationships with my father. They are respected by my father and me.
August 22, 2019
I am a current client of this provider
They can have consistency in the caregivers.
The communication can improve.
August 22, 2019
I am a current client of this provider
They were extra helping hands, and that would alleviate stress from us to do everything.
They stopped doing stop bys, and that just kind of put everybody in a lurch. People of that age don't need that kind of change.
July 30, 2019
I am a current client of this provider
It takes two people to do things, and it gives me some hours for myself.
I like the consistency of the help that I have.
July 26, 2019
I am a current client of this provider
It makes my life easier. She lives in North Carolina and I live in Virginia, and so they do things that I just can't.
I like that they are very responsive and very effective in getting their schedule done.
July 09, 2019
I am a current client of this provider
They do the medications for her, help do laundry, and clean up. My mom would not be able to do that on her own. It means I do not have to go do that.
There is a caregiver that is great. She stays on top of things, makes sure everything is done, and helps me remember things I need to do.
July 09, 2019
I am a current client of this provider
They do everything that they can. I can't walk and make my own meals, so they help me with that.
They do what I ask them to do. When I ask for a person, they furnish them.
June 24, 2019
I am a current client of this provider
The caregiver makes her lunch and helps her get ready. She does things that my mother needs done.
We have had a problem in the past where there was a caregiver that didn't suit my mother, but the company switched caregivers. She loves the caregiver that helps her now.
May 22, 2019
I am a past client of this provider
They were very helpful, got him out of bed, and into the wheelchair. They used to come four times a day at the beginning. He had to have a lift, and they did it safely. They also tried to get him to talk.
Their care and concern when he needed care was good. They were on time and had a sense of humor.
May 22, 2019
I am a past client of this provider
There could have been better communication between us. We wound up not being able to get a caregiver one day because of it. I was able to go to work and know that she was being taken care of.
I liked that they were able to find caregivers when they were needed. It is always a challenge to find caregivers in this field because of the turnover rate.
May 09, 2019
I am a current client of this provider
Out of the people that are taking care of my husband, only one I would give an outstanding rating. The other ones who have came in I have had a problem with them. They gave my husband medicine in the morning when it was suppose to be at night.
I feel like they need to train the people they have better.
April 26, 2019
I am a past client of this provider
I didn't have to worry about her when I was at work.
They were responsive.
March 21, 2019
I am a current client of this provider
They have kept up with his medication and make sure the therapy is appropriate.
I like that they are approachable and seem responsive to my concerns.
March 19, 2019
I am a past client of this provider
They helped by being in tune to the client and not just checking boxes.
Their services were customized to us.
March 12, 2019
I am a current client of this provider
It helps my mother so that she is not so exhausted.
I like the convenience that they are right in the facility where my parents are.
February 25, 2019
I am a current client of this provider
My mother-in-law does not need a whole lot of care right now, so I am also taking care of them part time. It's not impacting my life a whole lot right now, but it will later.
The employees that I have dealt with and met seem very caring.
February 11, 2019
I am a current client of this provider
I'm able to count on them because they are responsive.
They are prompt, friendly, and reliable.
January 18, 2019
I am a current client of this provider
They are extremely important. They can't function without them.
I liked one of the caregivers because they are really flexible. They do everything they are asked to do. They are timely.
January 18, 2019
I am a past client of this provider
They helped the family decrease in anxiety.
They are very responsive, and they are flexible in the type of care they give.
December 10, 2018
I am a current client of this provider
They have helped the most by being there on time to do the services.
I have appreciated that the services have been very dependable.
November 09, 2018
I am a current client of this provider
She has helped my sister with bathing needs and with little things like reading and lunch.
They have some great caregivers, but there are not enough good caregivers.
October 23, 2018
I am a past client of this provider
I think that the coordination between the caregivers could have been improved. As each caregiver changed out their shift they brought each other up to speed, but as a family we had to start over with each new caregiver. The advantage was giving some relief to the family, in terms of the service, but it still remained pretty stressful with bringing each caregiver up to speed on the needs, even though they had a short interaction with the previous ones.
I liked that the management seemed to be very efficient, although what I disliked was that we struggled with a number of the people who came to provide the actual service. That was something that was difficult for our family to filter through. We had people who just really weren't up to par for providing those services that they were supposed to be offering.
October 23, 2018
I am a current client of this provider
My aide is wonderful, and helps me with my everyday needs.
I have been blessed with the same aide for almost 3 years, and she is very dependable, devoted, honest and the rest of the staff is very accommodating. I am overall pleased with the service.
September 27, 2018
I am a current client of this provider
They are extremely helpful. The relationship has been helpful.
Two of the caregivers I have are superb, and the others are good too.
August 09, 2018
I am a current client of this provider
They give him a shower and they provide security because someone is checking on him three times a day.
They're really good if I need additional help. I can call them and they will implement it immediately. They are very responsive.
July 24, 2018
I am a current client of this provider
It has taken my place so I don't have to run over there all the time.
The caregiver tends to be overzealous. The caregiver calls 911 readily without really assessing the situation.
July 24, 2018
I am a current client of this provider
I would like if they could listen to me when I tell them something.
They need more training.
June 11, 2018
I am a current client of this provider
When I am taking a shower, they are there just in case I fall.
I like that they are enthusiastic and competent.
About Homewatch CareGivers of Cary
Providing premier in home care services with our professionally trained caregivers backed by over 30 years of in-field experience, Homewatch CareGivers is recognized as a home care leader worldwide. Our focus is on customized care for individuals of all ages that preserves dignity, protects independence and provides peace of mind for the family.
Our senior care services in Raleigh, Cary, Apex, and Wake Forest include:
- personal care (bathing, grooming, dressing, transfers, etc.)
- rehab care
- transportation services
- dementia care
- companion care
- errands and homemaking
- hospice support
- medication reminders
- hospital discharge assistance
- respite care
- automatic medication dispensers and other technologies to complement care
- client care coordination to address holistic care needs
Our full range of companion care and personal home care services keeps our clients safe at home, where they want to be. Quality home care lies in delivering what our clients want as much as providing what they need. Sometimes it's the little things that make the biggest difference. We believe in putting the client in the driver's seat, enabling them to maintain a personal lifestyle they choose, within a schedule they prefer, to enhance quality of life.
We know that educated caregivers bring pride and confidence to the tender job of caring. Homewatch CareGivers University is a professionally developed caregiver training platform designed to train our caregiver employees, family members providing care, and even the greater caregiver community with thousands of hours of up-to-date training courses.
Our best practices ensure we are matching our clients with the highest quality caregivers. Our hiring standards meet or exceed the most stringent state requirements. Announced and unannounced quality assurance visits by professionals are just part of our ongoing efforts to identify training opportunities so that caregivers skills continually improve.
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