Senior Helpers of Smithtown Smithtown, NY
35 Manor Rd, Suite 104, Smithtown, NY 11787
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Featured Review
PattyCocozza
5
|
September 8, 2023
I used senior helpers for help with my dad with dementia. They were always very accommodating with the ever changing needs and schedule we had for dad. The aids were always professional, on-time and did the best they could to help dad, even when he was being difficult.
Provider Comparison
Reviews of Senior Helpers of Smithtown in Smithtown, New York
4.9
(10 reviews)
PattyCocozza
5
|
September 8, 2023
I used senior helpers for help with my dad with dementia. They were always very accommodating with the ever changing needs and schedule we had for dad. The aids were always professional, on-time and did the best they could to help dad, even when he was being difficult.
ReviewerJD
5
|
July 9, 2023
Caregivers always arrive on time. Nighttime care is professional as well as kind and respectful. The agency has been very responsive to personal requests for schedule flexibility.
Vivienne
5
|
April 14, 2023
The staff at Senior Helpers is amazing. They respond promptly, are friendly and professional, and explain everything thoroughly. You will have no regrets utilizing this service for your elders.
Happy user
5
|
January 23, 2023
Excellent - timely, finds back-up for home care if needed so we are never without help, which was not true of previous team. Also our help is a wonderful lady who has done this before and provides consistency, which is needed.
Kevin McHugh
5
|
May 12, 2022
I would highly recommend Sr. Helpers of Smithtown to anyone looking for help with a parent needing assistance. Two years ago we reached out to Sr Helpers and they helped us identify the right caregiver and develop a schedule that worked best for everyone. Christine was a true blessing as she became family to us over time. When my parents needed 24/7 care we reached out and again Sr Helpers immediately developed a plan and implemented it when we needed it. The caregivers are outstanding. They go above and beyond to provide outstanding care. They kept us informed on a daily basis, would handle cleaning, shopping, cooking, and assist with ensuring medications were taken on schedule. In short our family couldn't have been more impressed with both the management (Peg), or the aides who provided 24/7 care to my parents. For our family, Sr Helpers of Smithtown was a true blessing. They became part of our family and we always felt their actions on a daily basis showed they always took my parents care as if they were their own parents. Sr Helpers was very responsive anytime we needed to make changes to the schedule, and had excellent recommendations to improve the safety of our home for my parents.
gloriak
5
|
September 1, 2021
This company was great and very communicative. The helpers that we had for my mom were truly one of a kind. We were very lucky to have met them and truly cared about my mom and her well-being. Always came on time and were very engaging with me and my sister! Would highly recommend!!
Castle Harbor
5
|
June 26, 2021
Initially, I had a long list of requirements when I was looking for a caregiver agency for my mother. Senior Helpers was the only one that met all the requirements. The caregivers follow daily care duties for my mom including giving her meals, going shopping, keeping track of her daily medications, helping her change clothes, being a companion, occasionally driving her to appointments, etc. At this point, my mother needs 24-hr care, and that transition progressed very smoothly. As my mother ages, Senior Helpers are very adept at meeting her needs at all stages. Their excellent service allows my mother to be able to live comfortably and confidently in her own home. From the beginning, my communication with the wonderfully dedicated and caring office staff has been wonderful. We are in constant touch and are always very responsive to my requests and my mother’s needs. And as my mother’s needs evolve, they are always very accommodating, updating her care sheet and communicating the information to the caregivers. The majority of caregivers are very good, and some are outstanding. They are all caring, compassionate, but most importantly, are very flexible in meeting my mother’s needs as well as having the initiative to make helpful suggestions. They communicate with me constantly about my mother’s care and issues that come up. One key attribute, among many, is that Senior Helpers always provide quality and responsible caregivers. Even newcomers to this profession are carefully screened and thoroughly trained. I am always very impressed with their sense of responsibility and accountability. I would highly recommend Senior Helpers to any families that require care for their loved ones - shouldering the responsibility of caring for an aging parent is tremendous. Senior Helpers alleviates the anxiety for the family for the best possible outcome at this stage of looking after a parent.
Provider Response
Neto
5
|
May 14, 2021
What we love about this agency is the option for as many hours as you need rather than being coerced into more hours than needed.
Provider Response
John Ag
5
|
April 25, 2021
senior Helpers has been a godsend for providing my mom with companionship and essential support for over seven years. The staff and the providers have been extremely helpful. I would highly recommend Senior Helpers.
Provider Response
Thomas
4
|
June 26, 2020
I hired Senior Helpers for my mom. It is basically companionship. They take my mom outside for a walk, they engage her in conversation, they help her get into the shower, they give her a shower, and they prepare lunch for her. The girl that we got first ended up being fabulous. We got very lucky. My mom is extremely happy; she loves her.
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Services and Amenities of Senior Helpers of Smithtown in Smithtown, New York
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Personal Care
- Dressing Assistance
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Range Of Services: Companion care and transportation, meal prep, light housekeeping, medication reminders, dementia care
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
- Payment Options: LTC Insurance, ACH Payments
About Senior Helpers of Smithtown in Smithtown, New York
At Senior Helpers we treat your loved ones like our own—providing compassionate, family-oriented care you can trust. Whether it's daily assistance or specialized support, we're here to help your family feel safe, supported, and at home Our goal is to provide an environment of safety oversight and assistance as needed, which allows our seniors to continue their independence with daily tasks and activities for as long as they are able. Our caregivers can keep your loved one engaged by bringing games and activities such as checkers, coloring and word search books, cd player with oldies music, seeds for planting in small pot, nail polish, and beads to make bracelets. In addition to companionship and activities, our caregivers also assist with meal preparation, light housekeeping, laundry, medicine reminders, exercises and mobility and other household chores. We also provide transportation to doctor appointments, haircuts, food shopping or to go visiting family or a friend. We offer a free Life Profile Assessment that can gauge if your loved one is at any risk of going to the hospital in the next 6 months due to medication management, falls, and trips out of the home and nutrition. This assessment is based on twenty years of research with the Mayo clinic and Harvard University exclusively for Senior Helpers. We can come to meet you and your family for about 45 minutes to answer any questions you may have. This also helps us choose the most appropriate caregiver that you and your family will be comfortable with. We also offer a Wellness Monitoring System that we can place in the home, no cameras or audio, just sensors that can be monitored from a mobile phone. This system informs both us and the families if an entry door was opened, the refrigerator door was opened, the temperature in the house, the room that the client is in, sleep patterns and the amount of bathroom visits. This system has helped with identifying a possible urinary tract infection before it got serious. It also helps us to know if someone has wandered or hasn’t moved in several hours detecting a possible fall. We do not use registries to acquire caregivers; our caregivers are employees of our company, and they are bonded and insured. A thorough criminal background and department of motor vehicle check is completed for each caregiver. ALL OF OUR CAREGIVERS DRIVE and have their own vehicle. All of our caregivers are trained to assist our clients who have Dementia using the Senior Gems program developed exclusively for Senor Helpers by the nationally renowned Teepa Snow. Our caregivers continually participate in continued education regarding the Gems Program. Our minimum hours of service is twelve hours per week, starting as little as 2 hours per shift. We are non-contractual so service may be discontinued at any time. We do also have our Flex Home Program that starts with as little as 4 hours weekly. Medicare now covers 75 hours of respite care per year with Senior Helpers! Give us a call, we would be happy to talk about the new Medicare Guide Program.
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