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Right at Home Brooklyn

355 Ovington Ave, Brooklyn, NY 11209

(347) 454-7592

Verified Partner

4.5

(147 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021, 2023

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Reviews of Right at Home Brooklyn in Brooklyn, New York

4.5

(147 reviews)

    Top rated on Caring.com

    2020, 2021, 2023

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    James V_16

    5

    September 20, 2024

    I am a current client of this provider

    They are always on time. They are friendly.

    Anonymous_7066

    4

    September 18, 2024

    I am a current client of this provider

    She does all the work assigned. The lady that comes in is very good.

    Charles I_1

    5

    September 6, 2024

    I am a current client of this provider

    The agency reacts to my requests quickly. I like the communication.

    Grace S_7

    5

    September 6, 2024

    I am a current client of this provider

    These services are helpful to me in every way. They bathe me, and clean my house and prepare my meals. They do whatever I need. They have found me an amazing caregiver who is very caring and helpful.

    Thomas V_2

    5

    August 20, 2024

    I am a current client of this provider

    I have to do it all without them. She sits with him when I go out. They are very accommodating.

    Ernest S_8

    5

    August 20, 2024

    I am a current client of this provider

    The young lady we have now is always on time. You don't have to tell her what to do, I don't like repeating myself. She comes in and knows what she has to do already. They've been good to us. They're reliable.

    Sandy V_2

    5

    August 9, 2024

    I am a current client of this provider

    The caregivers keep me company, making my life easier. I like this agency for always providing me with great caregivers.

    Suzanne B_5

    5

    August 9, 2024

    I am a current client of this provider

    The agency has called and make sure I'm okay to make my experience positive. I would recommend them because the person they sent me is very good.

    Anonymous_1721038175

    3

    July 15, 2024

    I am a current client of this provider

    They are readily available, very cooperative.

    Dorothy J_7

    5

    July 8, 2024

    I am a past client of this provider

    The caregivers come when they say they will come. The agency is very friendly, nice, and well-mannered.

    Lisa N_6

    5

    June 6, 2024

    I am a current client of this provider

    Someone is with her who cares for her needs. They try very hard to find the right person to serve your needs. Our caregiver is wonderful, and when she is away, they try to send good substitutes.

    Marjorie P_2

    5

    June 6, 2024

    I am a current client of this provider

    It is the type of caretaker that they send me, and I am satisfied with the caretakers. The people they sent to me are very good at their job and if I am not satisfied with their home care attendant, they will ask me no ask questions, remove that person, and send me someone else.

    Anonymous_1715776536

    5

    May 15, 2024

    I am a current client of this provider

    They gave me an aide that comes once a week, and it'd be nice if they gave me 4 weeks. I'm satisfied with their service and so far I have no problems. Sometimes I'll ask them to change the date that the girl is coming, and they'll accommodate me.

    James V_15

    4

    May 15, 2024

    I am a current client of this provider

    They have helped me by washing me and helping me to move and make sure I do not sit in one place too long. Tiffany has been the best one so far.

    Stephen M_7

    5

    May 9, 2024

    I am a current client of this provider

    I don't know what we would do without them. The caregivers have helped the most by taking care of the client's needs. I like that they come on time. As soon as they come in, they go right to the patient to see what's needed and get it taken care of right away so he's comfortable, clean, and fed.

    Irene M_12

    5

    May 6, 2024

    I am a current client of this provider

    My caregiver is just outstanding. I like that they are flexible.

    Ronald V_2

    4

    April 24, 2024

    I am a current client of this provider

    The most helpful has been the caregiver assisting with getting his prescriptions. I like that they have satisfied everything that we have needed.

    Mary S_92

    5

    April 17, 2024

    I am a current client of this provider

    They are always caring and asking if she needs anything. They really help her, and we are wanting to extend our service times. They're very nice and caring and willing to help.

    Dianne K_2

    5

    April 8, 2024

    I am a current client of this provider

    I like that they give me my showers and make sure I don't fall and take me to the bathroom the normal stuff. I like that the 2 caregivers I have are very good and take good carer of me and make sure I don't fall.

    Charles V_5

    5

    April 8, 2024

    I am a current client of this provider

    The caregiver is there when I am not there. I am very happy with the people they have sent out.

    Covan S

    5

    April 3, 2024

    I am a current client of this provider

    It helps me because I can do my errands. The aides are very efficient.

    Sonia S_7

    4

    March 20, 2024

    I am a current client of this provider

    My mom has at least someone to talk to during your working hours and when I am not available. My mom likes the caregiver. I would like the agency to improve on the reliability of the aides.

    Unsun D

    5

    February 14, 2024

    I am a current client of this provider

    The services rendered are their services as expected and they meet our requests. They stay with my wife so that I can go to work. They are reliable and easy to communicate with.

    Ann J_6

    5

    February 7, 2024

    I am a current client of this provider

    She helps out and never says no. The girl is very friendly. She is on time.

    Lawrence V_2

    5

    January 19, 2024

    I am a current client of this provider

    They send the right aides. I like that they are on the tip of the game. If there are any problems, they are right there.

    Charles Y_2

    5

    January 12, 2024

    I am a current client of this provider

    They help me by doing everything, like meal prep. I like the care I get.

    Edward S_18

    5

    January 5, 2024

    I am a current client of this provider

    They help him get lunch. They provide companionship and keep him mentally active. They're responsible and they are professional.

    John V_27

    5

    December 7, 2023

    I am a current client of this provider

    They care for me and they are dedicated. I would recommend them because they have outstanding care.

    John C_71

    5

    December 5, 2023

    I am a current client of this provider

    They do what I ask them to do. They are all very nice.

    George V_8

    5

    November 15, 2023

    I am a current client of this provider

    Chris is very cordial and sweet. The caregiver helps my husband with his medicine. It is the first time I have had her. We have Betty who is our caregiver and our caregiver who filled in today is very caring and nice.

    John V_25

    5

    October 18, 2023

    I am a current client of this provider

    It's given us a little bit of freedom. I would recommend them because we have a prompt caregiver, and she has given us no issues.

    Walter V_1

    4

    October 5, 2023

    I am a current client of this provider

    Very helpful, he has companionship, and he needed help walking. The people that came were very excellent and very nice.

    Joan N_3

    4

    September 22, 2023

    I am a current client of this provider

    I can do a lot of things, but I do need her for certain things. I needed someone who could drive and have their own car. Individual aids, sometimes they had different duties and schedules.

    Ilya S_1

    5

    September 20, 2023

    I am a current client of this provider

    To make my experience positive, they have done everything in their power, and they are one step ahead. They are professional care, polite, and they are wonderful people and provide wonderful services.

    Joseph V_6

    5

    September 7, 2023

    I am a current client of this provider

    The quality of care I get from my home aide. The care I receive is excellent.

    Ralph Z_1

    5

    August 11, 2023

    I am a current client of this provider

    They allow me to relax. They are reliable.

    David V_18

    5

    August 11, 2023

    I am a current client of this provider

    The impact for me has been great. It gives me freedom. I would recommend them because they are reliable and if the caregiver cannot come I am notified.

    Patricia O_3

    5

    August 11, 2023

    I am a current client of this provider

    She helps with getting dressed. She makes some of the food. They're very compliant with you and flexible.

    Peter V_2

    5

    July 21, 2023

    I am a current client of this provider

    We're glad we're getting the help, and I'm limited in what I can do for him, so they help. I'd recommend them because they're efficient, but I want more hours than 11.

    Anonymous_7552

    5

    July 7, 2023

    I am a current client of this provider

    Having someone come here on time. The person that comes does what she has to do.

    Frank J_9

    4

    June 23, 2023

    I am a current client of this provider

    We were only getting the service four hours a week, but he needs much more care. I would like them to have more male aides.

    Ralph F_4

    5

    June 21, 2023

    I am a current client of this provider

    They have been moving around some fortune and help with groceries and does puzzles. It seems they are doing the right thing, and the girls comes on time.

    Giuseppe T

    5

    June 9, 2023

    I am a current client of this provider

    They helped with giving my husband showers, they'll be here if I have a doctor's appointment-he can't be alone. They are reliable, the aids are attentive, and they come on time.

    Anonymous_7346

    3

    May 19, 2023

    I am a current client of this provider

    They help me to do things, but when I am mainly independent. They need to be more responsive to the client than what they are doing right now.

    Bernard S_5

    5

    April 25, 2023

    I am a current client of this provider

    It allows me to get out of the house and get shopping or whatever I need to get done. The aides are very efficient and very caring.

    Marilyn M_20

    5

    April 19, 2023

    I am a current client of this provider

    They are here to help with everything I need. They sent a caregiver from the area I live in.

    Anonymous_7157

    5

    April 6, 2023

    I am a current client of this provider

    They got the right caregiver for me. They are very good, and the VA went through five companies until we found a good one.

    Ellen L_5

    5

    March 7, 2023

    I am a current client of this provider

    They find caregivers and are responsible about getting back to me. They take their jobs seriously. They seem responsible, caring, and they do their best.

    Tita P_1

    5

    March 7, 2023

    I am a current client of this provider

    When someone calls out, they send a substitute. The caregivers are usually good.

    Anonymous_6205

    5

    March 3, 2023

    I am a current client of this provider

    The caregivers offer my wife companionship, and it allows me to get out of the house. I like Right at Home because they are professional.

    Anonymous_7049

    4

    February 27, 2023

    I am a current client of this provider

    They have a lot of good people, but a lot of them have problems. I would like to see them interview the caregivers much better than they do.

    Frances D_7

    4

    February 13, 2023

    I am a current client of this provider

    Let me know when a person isn't going to show up. I shouldn't be calling them, they should call me. I would recommend them. If people can't come, I would like them to send some equal to the caregiver I have now and if they can drive to take me to appointments.

    Anonymous_7032

    2

    February 10, 2023

    I am a current client of this provider

    It's good that someone is there with my wife; but they need to do more with the patient. They need to answer phones better, send out care notes, answer emails and communicate better.

    Provider Response

    I hope this message finds you well. We value your feedback and suggestions regarding your experience with Right at Home of Brooklyn and Staten Island. We sincerely apologize for any inconvenience caused by a lack of response to your phone calls, emails, or the delivery of care notes. Your input is crucial to us, and we want to assure you that your concerns will be addressed promptly. Your valuable suggestions will be shared with our office team, and we are committed to implementing a comprehensive plan and training to rectify the deficiencies you've highlighted. Additionally, if you have any concerns about the plan of care for your wife, we encourage you to reach out directly to our Director of Patient Services, Josiah Holmes, RN and/or our Director of Care, Marianne Boyango. They are available to discuss any specific details or address any questions you may have. For any further inquiries or if additional concerns arise, please do not hesitate to contact our offices. Your feedback is invaluable to us, and we are grateful for your contribution to improving the quality of care we provide. Thank you once again for your understanding and collaboration. Walter Ochoa

    Stanley R_3

    5

    January 23, 2023

    I am a current client of this provider

    The aide is wonderful. I like the aides.

    Irwin F

    4

    January 12, 2023

    I am a current client of this provider

    Sheena is excellent, but others are not engaging for someone with dementia. I would recommend, but they need someone to assist with dementia.

    Philip L_7

    3

    January 11, 2023

    I am a current client of this provider

    Some of them are not quite trained to do certain things. They need to improve training. We've had some difficulty.

    Joseph W_5

    4

    January 6, 2023

    I am a current client of this provider

    There are a lot of the things I still have to do. If you like someone and tell them to send them again they will. They help you figure out hours.

    Anonymous_6771

    5

    December 22, 2022

    I am a current client of this provider

    The client needs a lot of help walking and going to the bathroom. She has had a positive impact because she is right on top of it. I like that the woman that we have right now is very friendly. She is helping the client and doing a lot. We can have a conversation with her.

    Anonymous_6076

    5

    December 5, 2022

    I am a past client of this provider

    I did a lot for my husband and took care of a lot of initial care. But they were attentive when they came and gave him whatever he wanted. The people sent here were all very good, attentive, and had good personalities, and my husband liked all of them.

    Aileen R

    5

    November 18, 2022

    I am a current client of this provider

    They listen to me. They get back to me quickly, and they send me good aides.

    Concetta D

    4

    November 18, 2022

    I am a current client of this provider

    The agency makes me feel comfortable. I like this agency because the caregivers are intelligent.

    Calvin W_1

    5

    November 4, 2022

    I am a current client of this provider

    They help me with my bandaged leg. I like that they are prompt and have excellent service.

    Anonymous_6645

    4

    November 4, 2022

    I am a current client of this provider

    The aide is excellent. Amanda helps with cleaning. She reminds him about medicine. They need to keep their clients informed of what's going on.

    Rosa M_4

    5

    October 25, 2022

    I am a current client of this provider

    Our caregiver was a huge release for us. Communication could be better.

    James S_50

    3

    October 17, 2022

    I am a current client of this provider

    The caregiver does an excellent job. They could return my phone calls.

    Loretta W_1

    4

    October 5, 2022

    I am a current client of this provider

    Rosamond Miller is excellent, she did an excellent job. They need to improve in communication. If the caregiver is not coming, they are supposed to tell us and also provide a replacement.

    Virginia S_17

    4

    October 5, 2022

    I am a current client of this provider

    They will prepare food for me. I like everything about them.

    Shirley K_12

    3

    September 14, 2022

    I am a current client of this provider

    They should make me feel more comfortable and not have to worry about my things being stolen. They should train the caregivers better.

    Anonymous_5258

    5

    July 15, 2022

    I am a current client of this provider

    They do dusting and laundry. We really like the caregiver.

    Linda V_3

    5

    June 14, 2022

    I am a current client of this provider

    I can go to work and not have to take care of the client myself. I like their flexibility.

    Joan C_28

    5

    June 4, 2022

    I am a current client of this provider

    They sent a good person and are reachable. The caregiver is reliable.

    Larry G_8

    5

    May 17, 2022

    I am a current client of this provider

    When Leonard comes it gives me my freedom to leave - it helps my sanity. They're very attentive and caring. They are lovely people.

    Alex N

    5

    May 17, 2022

    I am a current client of this provider

    They have helped the most in the attention they pay to detail. They are pretty flexible and always willing to do what they can to help out.

    Linda K_25

    5

    May 4, 2022

    I am a current client of this provider

    The services help my wife. The caregivers have helped the most just by being here and by being friendly. I like that they are reliable. They are good and friendly people.

    Jamie M_7

    5

    April 8, 2022

    I am a current client of this provider

    They lady who is coming is organized, clean and positive. They answer the phone.

    Rosanne B

    4

    February 18, 2022

    I am a current client of this provider

    She drives here and they were very quick to get the ball rolling. There's nothing that I don't like. She drives here and they were very quick to get the ball rolling.

    Jane T_4

    5

    February 3, 2022

    I am a current client of this provider

    The provider has helped me the most. there. My husband had dementia. when they first came, the lady knew how to deal with him. I did not. She taught me how to take care of him when she wasn't there. It was wonderful. I like that Right at Home is flexible. They seem to send really good people who know how to deal with the problem.

    Doris S_12

    5

    January 24, 2022

    I am a current client of this provider

    I was surprised by the thoroughness of their care. The caregivers are supportive and there for me.

    Anonymous_5597

    4

    January 5, 2022

    I am a current client of this provider

    If I had the caregivers I chose I would like it more. I don't get the aides I wanted. They send three or four aides instead of having regular people. It is so personal. I like the individual aides, some more than others because of my attachment with them. Overall, it is not fair enough to the individual aides.

    Anonymous_5523

    5

    December 8, 2021

    I am a current client of this provider

    They send in someone to help you and I appreciate that. They are really helpful.

    Gerardo C

    5

    November 19, 2021

    I am a past client of this provider

    The agency was helpful by providing company and helping him with things he struggled with. I liked that they were flexible, accommodating, and always available for us.

    Regina H_1

    4

    November 5, 2021

    I am a current client of this provider

    They are attentive to me and help with my chores. I really like that she is caring and is on top of things when she comes. They could help their employees get better training.

    Anonymous_5447

    4

    November 3, 2021

    I am a current client of this provider

    They help by being there to make sure my mom is eating and is taken care of while I'm working. They could improve on getting their workers there on time.

    Anonymous_5294

    5

    October 15, 2021

    I am a current client of this provider

    They are very alert and they do things I need them to do. I really like that there is usually not a problem with someone being here for their shifts.

    Anonymous_5332

    3

    October 11, 2021

    I am a past client of this provider

    The caregivers should have been more attentive to the client's needs without being asked. The agency should be more consistent with who they send for care.

    Altina P

    3

    September 29, 2021

    I am a past client of this provider

    It depended on the caregiver that came, some were more helpful than others. Some days I never had anyone come to see my mom, and I had to scramble to make other arrangements. If my mom was alone, that wouldn't have been acceptable.

    Victor D

    5

    September 22, 2021

    I am a past client of this provider

    They made sure that he was cared for, and I didn't have to worry about caring for him or getting him back. I like that they were very professional.

    Anthony L_4

    5

    September 22, 2021

    I am a current client of this provider

    The aids were kind to my husband. They were very understanding and were nice to work with.

    Anonymous_5082

    5

    August 26, 2021

    I am a past client of this provider

    She was here only for 5 nights, but she was good,. She made sure the ice machine was running, and that I felt comfortable and took my pills on time. They are reputable, professional, and their prices are reasonable.

    Cathy G

    5

    August 23, 2021

    I am a past client of this provider

    They encouraged me to progress and become independent. I would recommend them because they were always accessible and easy to call.

    Salvatore M_2

    4

    August 19, 2021

    I am a current client of this provider

    They have helped me the most by anticipating when I need something done. I like that they return calls and they seem to care.

    Brenda W_10

    5

    August 4, 2021

    I am a current client of this provider

    She feels comfortable with the care. I can go on vacation with them here. They are very nice to her and treat her with respect.

    Anonymous_5143

    5

    August 4, 2021

    I am a past client of this provider

    My mom liked the aides a lot. We like the women that they send to us.

    John V_12

    4

    July 15, 2021

    I am a current client of this provider

    The services helped relieve the pressure in our lives. The aide is great and I like her, I do not know much more about the services however.

    Amelia C_1

    5

    July 9, 2021

    I am a current client of this provider

    They send highly qualified people to take care of me. The people that they send are very nice. They do what they are supposed to do.

    David L_22

    4

    June 22, 2021

    I am a current client of this provider

    It eases my burden for the stuff I have to do. The woman they sent has a pleasant disposition. I like Sandra she is very nice. She is very easily accessible. The caregivers have a very friendly disposition.

    Eleanor D_4

    4

    June 17, 2021

    I am a current client of this provider

    They could provide more social interactions. It took about five times to get a caregiver I liked.

    Nancy C_20

    5

    June 10, 2021

    I am a current client of this provider

    They reassigned people when needed. The people that have worked for her for months are great. I like the workers, they do an outstanding job, and are top quality people.

    Frank B_4

    5

    June 10, 2021

    I am a past client of this provider

    They always call when somebody cames to care for him. They are nice people, and great to work with.

    Joseph M_20

    1

    May 24, 2021

    I am a past client of this provider

    She was sleeping on the job for night care. I did not hire them to provide sleeping caregivers. They could not speak English very well and it was so hard to understand the caregiver.

    Provider Response

    We would like to really apologize for the inconvenience these issues may have caused you. Customer satisfaction is our top priority, and I am truly sorry that it wasn’t demonstrated to you. At Right at Home, we strive to provide the best quality of care for our client and their families. We encourage our clients to provide feedback (formally and informally) about our caregivers and services as often as needed, both, in person and over the phone, so we can take immediate action and we can coach our personnel to correct any situation that may arise on a day-to-day basis. Upon reviewing your online comments with the office staff, we found no records of any complaints about the services nor the caregivers while we were providing the care; on the contrary, the staffing coordinators were under the impression that you were very satisfied with the services. We are truly sorry if we didn’t get your correct perception of the care that we were providing. We will ensure to ask more probing questions when we interact with our clients in the future. We are a real 24/7/365 organization and I hope in the future you confidently give us a call as soon as you have any concerns so that we can act as swiftly as possible and solve any difficulties as you deserve it. Thanks, Walter, Owner

    Lorraine L_5

    1

    May 10, 2021

    I am a current client of this provider

    It is no help to me if I do not have anybody here. I was supposed to have care for three days this week and no one showed up. They told me that there was nobody for three days of care, and they could only provide one.

    Provider Response

    Dear Lorraine, Customer satisfaction is our top priority and we are very sorry to hear that your experience with our company has not met your expectations. Even one day without care can be challenging. I know there are no excuses to justify those days without care, however, we would like to give you a glimpse as to what is happening in the staffing/serving industry in general. The Serving Industry is experiencing lack of employees to take care of their clients, from restaurants to airlines, there is simply not enough labor force to satisfy the demand of services. Unfortunately, Home Care, is not an exception. We even have a name to it, we call it the "Caredemic", or the lack of caregivers to take care of our clients. This situation has only been aggravated due to the COVID-19 Pandemic and it is not expected to get better until the pandemic is over. Here at Right at Home, we are always finding new ways to attract talented and caring personnel, to cover all our cases and provide the best quality of care in the home care industry. As a matter of fact, our response rate to cover a case, after initial signing is only 24 hours! We are very honored to serve our local clients and their families, even more so during these challenging times. Walter O., Owner

    Anonymous_4720

    4

    April 21, 2021

    I am a past client of this provider

    I just needed them when I came out of rehab. I didn't need them to do anything else. They could have done more work; a lot of the caregivers fell asleep.

    Anonymous_4593

    4

    March 22, 2021

    I am a current client of this provider

    I like that I have someone to help me with my needs. They could improve the communication.

    Ann G_19

    4

    March 17, 2021

    I am a past client of this provider

    They were able to find replacements when a caregiver couldn't be there. The caregiver was knowledgeable and effective in giving me care.

    Neil L_1

    4

    March 9, 2021

    I am a current client of this provider

    They take care of him and feed him. I would like them to have better training for some of their aides.

    Ray S_9

    5

    March 4, 2021

    I am a current client of this provider

    The agency is helpful because they are very reliable. When someone is supposed to come of a certain day they show up. I like that they are dependable and I like the caregiver that is working for us.

    Theodore S_5

    5

    February 24, 2021

    I am a current client of this provider

    The company answers all my questions. I like the quality of the caregivers that the agency sends me.

    Steven M_9

    5

    February 19, 2021

    I am a current client of this provider

    They do a lot of things for us, because we are older and have disabilities. I like that the people are good, they are helpful.

    Anonymous_2974

    5

    January 26, 2021

    I am a current client of this provider

    The consistency with them and having a caregiver there. The quality of the staff is good. We've had consistent caregivers and we are long distance and we can work well with them.

    Michael K_11

    5

    January 18, 2021

    I am a current client of this provider

    They are dependable. He is here when he is supposed to be here. I like that they are reliable.

    Eleanor J_5

    4

    December 22, 2020

    I am a current client of this provider

    They could give us only 1-2 hours a week. I would help if we could have the person fewer hours a day.

    Herbie M

    5

    December 7, 2020

    I am a past client of this provider

    They were understanding and they put in a lot of effort. My husband was not used to having someone come in the house and take care of him. They said not to worry if my husband was rude to them. I thought the entire experience was good. We never had a problem.

    Anonymous_3224

    3

    December 7, 2020

    I am a past client of this provider

    In their advertising, they talk all about what their aids can do, but then they do not do it. They need to improve the quality of the aids so that they are qualified to do what I needed.

    Rose R_7

    5

    October 28, 2020

    I am a current client of this provider

    They ask if I want something done, and they do it. My house is clean, the bed is made, and my food is ready. I like the people that they send. I am very happy with the care that they give me.

    Lawrence M_6

    5

    October 24, 2020

    I am a past client of this provider

    The gentlemen were the most helpful part. First of all the people they sent were excellent. I was very pleased with Suehail. My husband and I were both pleased with Josiah as well because he went above and beyond.

    Rosemary M_7

    4

    October 21, 2020

    I am a current client of this provider

    They've had a great impact. They allow me to do other things, rather than just be enslaved at home all the time. They could improve the consistency between workers. Some of their caregivers are really good, like the one we have now.

    Betty L_19

    5

    October 9, 2020

    I am a past client of this provider

    They would come in and check on her with whatever she needed. They were very helpful and professional.

    Joseph M_9

    3

    October 9, 2020

    I am a past client of this provider

    They could have given their caregivers more training. There's a lot of turn over.

    Anonymous_3525

    5

    March 11, 2020

    I am a past client of this provider

    I felt like I could trust them. I had a sprained ankle and I needed help out and in the shower. I felt comfortable with them, and they removed my anxiety. They were friendly and professional and certified. They came to do a consolation and made sure I had the right person. It was easy to coordinate with them.

    Victoria R_2

    5

    March 7, 2020

    I am a current client of this provider

    I was able to work and not worry about how late I was out or my dad being alone. I like that they are very accommodating.

    Anonymous_3346

    4

    February 22, 2020

    I am a current client of this provider

    They provide interaction with my mom from another party. They could have more conversations with the client.

    Anonymous_3306

    5

    February 19, 2020

    I am a current client of this provider

    They are punctual. They take care of my bedroom and my living room. I like the girls they send me.

    Anonymous_3324

    5

    February 13, 2020

    I am a current client of this provider

    The aides I have are really great. They take good care of my stepmother. They had enough staff for us, and the location of the office was very attractive to us.

    Anonymous_3078

    5

    January 24, 2020

    I am a current client of this provider

    We use them when she has to go to some place. It makes it easy for her to go places. They are very friendly and know who I am when I call. They are really helpful.

    Barbara K_13

    5

    January 18, 2020

    I am a past client of this provider

    The staff member was great and helpful, she was there to be a companion to my mother. The caregiver was there to make sure that she was safe and sound. The people were easy to work with.

    Anonymous_3155

    4

    January 14, 2020

    I am a current client of this provider

    My aunt is very happy with her caregiver who takes care of her ADLs. They have always been available to answer questions.

    Maria M_14

    5

    December 19, 2019

    I am a current client of this provider

    I need the services so I can go to work every day. They take care of my father. He has dementia. I'd say that they're very responsive to problems.

    Gina C_2

    5

    December 11, 2019

    I am a current client of this provider

    They kept him washed. They keep the apartment clean. They do his laundry. I like how caring they are.

    Richard P_6

    3

    November 20, 2019

    I am a past client of this provider

    They did their job but only contacted me if they needed something. On occasion, there wasn't an adequate number of caregivers, so they could be made more aware of their workers who isn't coming in.

    Olga P

    4

    November 11, 2019

    I am a current client of this provider

    They help provide my dad with care when I can't get there all the time. They are quick to handle situations. The aides are nice. My father loves his aides.

    Anonymous_2850

    3

    November 11, 2019

    I am a past client of this provider

    They were there to take care of my mom, and they did things that I could not do because I had work. After the last day, when the services were gone, three aides came and took all my food.

    Mario B

    5

    October 9, 2019

    I am a current client of this provider

    She takes her to the toilet. She massages her back and takes her for a walk. She takes special care of my loved one.

    Debra S_5

    5

    September 26, 2019

    I am a current client of this provider

    When the helper that comes to visit my mother, I have peace of mind while I was at work. If there are any problems, she will let me know. The agency has a personal touch. I know the people that work there now, and if I call, they are very responsive.

    Deborah D

    5

    August 16, 2019

    I am a current client of this provider

    They kept his mind off of things. They keep him sharp. They are good at what they do. They are attentive and on time. They are very heartfelt.

    Lenny v

    5

    August 9, 2019

    I am a current client of this provider

    She can't get around that well. They help her get around and wash herself. They listen to what I need for my mom, and most of the women that come here are sweet and don't upset her.

    Hammond B

    4

    July 26, 2019

    I am a past client of this provider

    The provider gave him showers, got his lunch, and got him dressed. I needed help bathing him and taking him for walks, and they provided that for my husband.

    Josephine M_3

    4

    July 22, 2019

    I am a past client of this provider

    They generally have the minimum of four hours. I only needed them for three hours. I needed help in the shower to make sure I didn't fall. They put my socks on and walked me around the block. The agency is pretty good, and the people they send are average. They do what I ask, but they don't take the initiate to do more.

    Maureen C_1

    5

    June 27, 2019

    I am a past client of this provider

    They did most of the daily cleaning that had to get done. They also helped me with appointments. I like that people were very nice and accommodating.

    Angela P_4

    4

    June 13, 2019

    I am a current client of this provider

    The caregivers are punctual, and I've only had one no show in the past two-and-a-half years. My only complaint is with the billing department because I don't get the bills consistently. Also, I got a bill two weeks after it was due.

    Terry B_2

    5

    May 30, 2019

    I am a current client of this provider

    I always feel like they know me. They have a sense of me and what I like or might not like. I"m very satisfied, and they are very personable.

    Gloria C_1

    5

    May 9, 2019

    I am a current client of this provider

    It's good to see them and have their company. They make me breakfast and lunch. I'm very satisfied with their services because the girls are always on time and they're very helpful. They are comforting for me.

    Selma H

    5

    April 25, 2019

    I am a current client of this provider

    They help me a lot. They straighten up, help me get dressed, and serve me my dinner and lunch. I feel that they have a lot of patience, and it helps a lot.

    Tina S_4

    5

    April 18, 2019

    I am a past client of this provider

    They came every time they were supposed to come. I had peace of mind knowing they were coming and I could go to work. In the beginning the people being sent were not very responsible. They either left early or would sleep. When I spoke to the person in charge, they addressed it and found two wonderful ladies who were wonderful, consistent, and responsible. These two ladies were remarkable.

    Grace R_3

    5

    April 5, 2019

    I am a current client of this provider

    The caregiver helps me with a shower every day. That is the most important thing because I wasn't able to shower myself for two years, and that was not easy. I appreciate the help and am very grateful for the help from Right at Home. The caregiver always comes on time. She is very polite and concerned about me. She is excellent.

    JM001

    5

    March 3, 2014

    Other

    Their caregivers are attentive and very professional. The staff is very responsive and caring. I would definitely recomend them.

    John42981250

    5

    February 13, 2014

    I am a current client of this provider

    They have very well qualified staff of care attendants. My mind is at ease knowing that my loved one is being cared for by them.

    Angela9

    5

    January 23, 2014

    I am a current client of this provider

    The coordinator is attentive to the special needs of the client. The companions are flexible, caring and considerate.

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    Services and Amenities of Right at Home Brooklyn in Brooklyn, New York

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

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    • Fitness Opportunities

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    Health Services

    • Companion Care

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    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
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    • Dressing Assistance
    • Personal Care Assistants

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    • Transportation Services for General Shopping

    About Right at Home Brooklyn in Brooklyn, New York

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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