Right at Home Brooklyn

John V_25

The agency has made our experience positive by getting my father up four days a week. The agency could improve on having better trained caregivers.

Anonymous_7066

He doesn't need full services, mainly just cleaning around the house and just in case something happens, and they do some light cleaning and laundry. They are there for five hours with him to keep him company. They're thorough, and they reach out if they can't make it, and pretty receptive and able to easily cancel no problems.

Walter V_1

The aide does what she is supposed to, and it gives me a break, and it is a positive thing. They have been doing what they are hired to do.

Debala

I feel like I've known Lydia a long time...did from day one. She is currently spending six hours a day/five days a week with my aunt who suffers with dementia. She is always attending to my aunt's needs...encourages her to drink her nutritional drink and water, wipes her face, massages her and takes her outside for fresh air. She also assists the gals in the home when changing or bathing my aunt. She also makes sure we know when things need to be purchased. We feel very lucky to have her

Marilyn M_20

She is on time all the time and thinks ahead. I like the person that I have. She is very attentive and uses her head.

Thomas V_2

He loves their help and company. She helps with making the bed, making breakfast, and gives me time to do things. They are very helpful, efficient, and on top of things. They try their best to fill my requests.

Irene M_12

The most helpful part about the service is that they come all the time. I like that they have good people and the person who works for me is outstanding.

Tarlochen S

I think the agency has done very well with my husband's home care. The girl that comes is very nice. Marian is so lovely. I love her.

Joseph V_6

I am limited in what I can do. When they come, they are very helpful. The caregivers they have sent recently either have car trouble or family problem. They haven't been consistent.

Marjorie P_2

The caregiver takes me shopping, and they bring me mail. The agency always serves me with very good caretakers.

Teresa D_5

I can't go up the stairs by myself because my foot isn't good and that's why I have the care. My niece takes care of everything. They are nice people, and everyone is nice.

Stephen M_7

They seem to know what they're doing. The people that work there are very good at what they do.

Dianne K_2

The most helpful has been the consistency of the caregivers. I like that they have done a great job.

John V_27

Shawnee is very dedicated, and responsible and does her test amazingly, and she is in contact with the agency every day. I like their diligence, dedication, and responsibility.

David V_18

They could make our lives easier by being more engaging and not just sit, not being told what to do. There is not enough continuity with who they send. I would like them to have their caregivers be a little bit more engaged with the patient, be able to do a little bit more to have the patient talk a little bit or play cards, and really look more professional.

Charles I_1

The agency reacts to my requests quickly. I like the communication.

Grace S_7

These services are helpful to me in every way. They bathe me, and clean my house and prepare my meals. They do whatever I need. They have found me an amazing caregiver who is very caring and helpful.

Ernest S_8

The young lady we have now is always on time. You don't have to tell her what to do, I don't like repeating myself. She comes in and knows what she has to do already. They've been good to us. They're reliable.

Sandy V_2

The caregivers keep me company, making my life easier. I like this agency for always providing me with great caregivers.

Suzanne B_5

The agency has called and make sure I'm okay to make my experience positive. I would recommend them because the person they sent me is very good.

Dorothy J_7

The caregivers come when they say they will come. The agency is very friendly, nice, and well-mannered.

Lisa N_6

Someone is with her who cares for her needs. They try very hard to find the right person to serve your needs. Our caregiver is wonderful, and when she is away, they try to send good substitutes.

Anonymous_1715776536

They gave me an aide that comes once a week, and it'd be nice if they gave me 4 weeks. I'm satisfied with their service and so far I have no problems. Sometimes I'll ask them to change the date that the girl is coming, and they'll accommodate me.

James V_15

They have helped me by washing me and helping me to move and make sure I do not sit in one place too long. Tiffany has been the best one so far.

Mary S_92

They are always caring and asking if she needs anything. They really help her, and we are wanting to extend our service times. They're very nice and caring and willing to help.

Covan S

It helps me because I can do my errands. The aides are very efficient.

Sonia S_7

My mom has at least someone to talk to during your working hours and when I am not available. My mom likes the caregiver. I would like the agency to improve on the reliability of the aides.

Unsun D

The services rendered are their services as expected and they meet our requests. They stay with my wife so that I can go to work. They are reliable and easy to communicate with.

Ann J_6

She helps out and never says no. The girl is very friendly. She is on time.

Lawrence V_2

They send the right aides. I like that they are on the tip of the game. If there are any problems, they are right there.

Charles Y_2

They help me by doing everything, like meal prep. I like the care I get.

Edward S_18

They help him get lunch. They provide companionship and keep him mentally active. They're responsible and they are professional.

John C_71

They do what I ask them to do. They are all very nice.

Ilya S_1

To make my experience positive, they have done everything in their power, and they are one step ahead. They are professional care, polite, and they are wonderful people and provide wonderful services.

Ralph Z_1

They allow me to relax. They are reliable.

Patricia O_3

She helps with getting dressed. She makes some of the food. They're very compliant with you and flexible.

Peter V_2

We're glad we're getting the help, and I'm limited in what I can do for him, so they help. I'd recommend them because they're efficient, but I want more hours than 11.

Anonymous_7552

Having someone come here on time. The person that comes does what she has to do.

Frank J_9

We were only getting the service four hours a week, but he needs much more care. I would like them to have more male aides.

Ralph F_4

They have been moving around some fortune and help with groceries and does puzzles. It seems they are doing the right thing, and the girls comes on time.

Giuseppe T

They helped with giving my husband showers, they'll be here if I have a doctor's appointment-he can't be alone. They are reliable, the aids are attentive, and they come on time.

Anonymous_7346

They help me to do things, but when I am mainly independent. They need to be more responsive to the client than what they are doing right now.

Bernard S_5

It allows me to get out of the house and get shopping or whatever I need to get done. The aides are very efficient and very caring.

Anonymous_7157

They got the right caregiver for me. They are very good, and the VA went through five companies until we found a good one.

Ellen L_5

They find caregivers and are responsible about getting back to me. They take their jobs seriously. They seem responsible, caring, and they do their best.

Tita P_1

When someone calls out, they send a substitute. The caregivers are usually good.

Anonymous_6205

The caregivers offer my wife companionship, and it allows me to get out of the house. I like Right at Home because they are professional.

Anonymous_7049

They have a lot of good people, but a lot of them have problems. I would like to see them interview the caregivers much better than they do.

Frances D_7

Let me know when a person isn't going to show up. I shouldn't be calling them, they should call me. I would recommend them. If people can't come, I would like them to send some equal to the caregiver I have now and if they can drive to take me to appointments.

Anonymous_7032

It's good that someone is there with my wife; but they need to do more with the patient. They need to answer phones better, send out care notes, answer emails and communicate better.

Provider Response

Stanley R_3

The aide is wonderful. I like the aides.

Irwin F

Sheena is excellent, but others are not engaging for someone with dementia. I would recommend, but they need someone to assist with dementia.

Philip L_7

Some of them are not quite trained to do certain things. They need to improve training. We've had some difficulty.

Joseph W_5

There are a lot of the things I still have to do. If you like someone and tell them to send them again they will. They help you figure out hours.

Anonymous_6771

The client needs a lot of help walking and going to the bathroom. She has had a positive impact because she is right on top of it. I like that the woman that we have right now is very friendly. She is helping the client and doing a lot. We can have a conversation with her.

Anonymous_6076

I did a lot for my husband and took care of a lot of initial care. But they were attentive when they came and gave him whatever he wanted. The people sent here were all very good, attentive, and had good personalities, and my husband liked all of them.

Aileen R

They listen to me. They get back to me quickly, and they send me good aides.

Concetta D

The agency makes me feel comfortable. I like this agency because the caregivers are intelligent.

Calvin W_1

They help me with my bandaged leg. I like that they are prompt and have excellent service.

Anonymous_6645

The aide is excellent. Amanda helps with cleaning. She reminds him about medicine. They need to keep their clients informed of what's going on.

Rosa M_4

Our caregiver was a huge release for us. Communication could be better.

James S_50

The caregiver does an excellent job. They could return my phone calls.

Loretta W_1

Rosamond Miller is excellent, she did an excellent job. They need to improve in communication. If the caregiver is not coming, they are supposed to tell us and also provide a replacement.

Virginia S_17

They will prepare food for me. I like everything about them.

Shirley K_12

They should make me feel more comfortable and not have to worry about my things being stolen. They should train the caregivers better.

Anonymous_5258

They do dusting and laundry. We really like the caregiver.

Linda V_3

I can go to work and not have to take care of the client myself. I like their flexibility.

Joan C_28

They sent a good person and are reachable. The caregiver is reliable.

Larry G_8

When Leonard comes it gives me my freedom to leave - it helps my sanity. They're very attentive and caring. They are lovely people.

Alex N

They have helped the most in the attention they pay to detail. They are pretty flexible and always willing to do what they can to help out.

Linda K_25

The services help my wife. The caregivers have helped the most just by being here and by being friendly. I like that they are reliable. They are good and friendly people.

Jamie M_7

They lady who is coming is organized, clean and positive. They answer the phone.

Rosanne B

She drives here and they were very quick to get the ball rolling. There's nothing that I don't like. She drives here and they were very quick to get the ball rolling.

Jane T_4

The provider has helped me the most. there. My husband had dementia. when they first came, the lady knew how to deal with him. I did not. She taught me how to take care of him when she wasn't there. It was wonderful. I like that Right at Home is flexible. They seem to send really good people who know how to deal with the problem.

Doris S_12

I was surprised by the thoroughness of their care. The caregivers are supportive and there for me.

Anonymous_5597

If I had the caregivers I chose I would like it more. I don't get the aides I wanted. They send three or four aides instead of having regular people. It is so personal. I like the individual aides, some more than others because of my attachment with them. Overall, it is not fair enough to the individual aides.

Anonymous_5523

They send in someone to help you and I appreciate that. They are really helpful.

Gerardo C

The agency was helpful by providing company and helping him with things he struggled with. I liked that they were flexible, accommodating, and always available for us.

Regina H_1

They are attentive to me and help with my chores. I really like that she is caring and is on top of things when she comes. They could help their employees get better training.

Anonymous_5447

They help by being there to make sure my mom is eating and is taken care of while I'm working. They could improve on getting their workers there on time.

Anonymous_5294

They are very alert and they do things I need them to do. I really like that there is usually not a problem with someone being here for their shifts.

Anonymous_5332

The caregivers should have been more attentive to the client's needs without being asked. The agency should be more consistent with who they send for care.

Altina P

It depended on the caregiver that came, some were more helpful than others. Some days I never had anyone come to see my mom, and I had to scramble to make other arrangements. If my mom was alone, that wouldn't have been acceptable.

Victor D

They made sure that he was cared for, and I didn't have to worry about caring for him or getting him back. I like that they were very professional.

Anthony L_4

The aids were kind to my husband. They were very understanding and were nice to work with.

Anonymous_5082

She was here only for 5 nights, but she was good,. She made sure the ice machine was running, and that I felt comfortable and took my pills on time. They are reputable, professional, and their prices are reasonable.

Cathy G

They encouraged me to progress and become independent. I would recommend them because they were always accessible and easy to call.

Salvatore M_2

They have helped me the most by anticipating when I need something done. I like that they return calls and they seem to care.

Brenda W_10

She feels comfortable with the care. I can go on vacation with them here. They are very nice to her and treat her with respect.

Anonymous_5143

My mom liked the aides a lot. We like the women that they send to us.

John V_12

The services helped relieve the pressure in our lives. The aide is great and I like her, I do not know much more about the services however.

Amelia C_1

They send highly qualified people to take care of me. The people that they send are very nice. They do what they are supposed to do.

David L_22

It eases my burden for the stuff I have to do. The woman they sent has a pleasant disposition. I like Sandra she is very nice. She is very easily accessible. The caregivers have a very friendly disposition.

Eleanor D_4

They could provide more social interactions. It took about five times to get a caregiver I liked.

Nancy C_20

They reassigned people when needed. The people that have worked for her for months are great. I like the workers, they do an outstanding job, and are top quality people.

Frank B_4

They always call when somebody cames to care for him. They are nice people, and great to work with.

Joseph M_20

She was sleeping on the job for night care. I did not hire them to provide sleeping caregivers. They could not speak English very well and it was so hard to understand the caregiver.

Provider Response

Lorraine L_5

It is no help to me if I do not have anybody here. I was supposed to have care for three days this week and no one showed up. They told me that there was nobody for three days of care, and they could only provide one.

Provider Response

Anonymous_4720

I just needed them when I came out of rehab. I didn't need them to do anything else. They could have done more work; a lot of the caregivers fell asleep.

Anonymous_4593

I like that I have someone to help me with my needs. They could improve the communication.

Ann G_19

They were able to find replacements when a caregiver couldn't be there. The caregiver was knowledgeable and effective in giving me care.

Neil L_1

They take care of him and feed him. I would like them to have better training for some of their aides.

Ray S_9

The agency is helpful because they are very reliable. When someone is supposed to come of a certain day they show up. I like that they are dependable and I like the caregiver that is working for us.

Theodore S_5

The company answers all my questions. I like the quality of the caregivers that the agency sends me.

Steven M_9

They do a lot of things for us, because we are older and have disabilities. I like that the people are good, they are helpful.

Anonymous_2974

The consistency with them and having a caregiver there. The quality of the staff is good. We've had consistent caregivers and we are long distance and we can work well with them.

Michael K_11

They are dependable. He is here when he is supposed to be here. I like that they are reliable.

Eleanor J_5

They could give us only 1-2 hours a week. I would help if we could have the person fewer hours a day.

Herbie M

They were understanding and they put in a lot of effort. My husband was not used to having someone come in the house and take care of him. They said not to worry if my husband was rude to them. I thought the entire experience was good. We never had a problem.

Anonymous_3224

In their advertising, they talk all about what their aids can do, but then they do not do it. They need to improve the quality of the aids so that they are qualified to do what I needed.

Rose R_7

They ask if I want something done, and they do it. My house is clean, the bed is made, and my food is ready. I like the people that they send. I am very happy with the care that they give me.

Lawrence M_6

The gentlemen were the most helpful part. First of all the people they sent were excellent. I was very pleased with Suehail. My husband and I were both pleased with Josiah as well because he went above and beyond.

Rosemary M_7

They've had a great impact. They allow me to do other things, rather than just be enslaved at home all the time. They could improve the consistency between workers. Some of their caregivers are really good, like the one we have now.

Betty L_19

They would come in and check on her with whatever she needed. They were very helpful and professional.

Joseph M_9

They could have given their caregivers more training. There's a lot of turn over.

Anonymous_3525

I felt like I could trust them. I had a sprained ankle and I needed help out and in the shower. I felt comfortable with them, and they removed my anxiety. They were friendly and professional and certified. They came to do a consolation and made sure I had the right person. It was easy to coordinate with them.

Victoria R_2

I was able to work and not worry about how late I was out or my dad being alone. I like that they are very accommodating.

Anonymous_3346

They provide interaction with my mom from another party. They could have more conversations with the client.

Anonymous_3306

They are punctual. They take care of my bedroom and my living room. I like the girls they send me.

Anonymous_3324

The aides I have are really great. They take good care of my stepmother. They had enough staff for us, and the location of the office was very attractive to us.

Anonymous_3078

We use them when she has to go to some place. It makes it easy for her to go places. They are very friendly and know who I am when I call. They are really helpful.

Barbara K_13

The staff member was great and helpful, she was there to be a companion to my mother. The caregiver was there to make sure that she was safe and sound. The people were easy to work with.

Anonymous_3155

My aunt is very happy with her caregiver who takes care of her ADLs. They have always been available to answer questions.

Maria M_14

I need the services so I can go to work every day. They take care of my father. He has dementia. I'd say that they're very responsive to problems.

Gina C_2

They kept him washed. They keep the apartment clean. They do his laundry. I like how caring they are.

Richard P_6

They did their job but only contacted me if they needed something. On occasion, there wasn't an adequate number of caregivers, so they could be made more aware of their workers who isn't coming in.

Olga P

They help provide my dad with care when I can't get there all the time. They are quick to handle situations. The aides are nice. My father loves his aides.

Anonymous_2850

They were there to take care of my mom, and they did things that I could not do because I had work. After the last day, when the services were gone, three aides came and took all my food.

Mario B

She takes her to the toilet. She massages her back and takes her for a walk. She takes special care of my loved one.

Debra S_5

When the helper that comes to visit my mother, I have peace of mind while I was at work. If there are any problems, she will let me know. The agency has a personal touch. I know the people that work there now, and if I call, they are very responsive.

Deborah D

They kept his mind off of things. They keep him sharp. They are good at what they do. They are attentive and on time. They are very heartfelt.

Lenny v

She can't get around that well. They help her get around and wash herself. They listen to what I need for my mom, and most of the women that come here are sweet and don't upset her.

Hammond B

The provider gave him showers, got his lunch, and got him dressed. I needed help bathing him and taking him for walks, and they provided that for my husband.

Josephine M_3

They generally have the minimum of four hours. I only needed them for three hours. I needed help in the shower to make sure I didn't fall. They put my socks on and walked me around the block. The agency is pretty good, and the people they send are average. They do what I ask, but they don't take the initiate to do more.

Maureen C_1

They did most of the daily cleaning that had to get done. They also helped me with appointments. I like that people were very nice and accommodating.

Angela P_4

The caregivers are punctual, and I've only had one no show in the past two-and-a-half years. My only complaint is with the billing department because I don't get the bills consistently. Also, I got a bill two weeks after it was due.

Terry B_2

I always feel like they know me. They have a sense of me and what I like or might not like. I"m very satisfied, and they are very personable.

Gloria C_1

It's good to see them and have their company. They make me breakfast and lunch. I'm very satisfied with their services because the girls are always on time and they're very helpful. They are comforting for me.

Selma H

They help me a lot. They straighten up, help me get dressed, and serve me my dinner and lunch. I feel that they have a lot of patience, and it helps a lot.

Tina S_4

They came every time they were supposed to come. I had peace of mind knowing they were coming and I could go to work. In the beginning the people being sent were not very responsible. They either left early or would sleep. When I spoke to the person in charge, they addressed it and found two wonderful ladies who were wonderful, consistent, and responsible. These two ladies were remarkable.

Grace R_3

The caregiver helps me with a shower every day. That is the most important thing because I wasn't able to shower myself for two years, and that was not easy. I appreciate the help and am very grateful for the help from Right at Home. The caregiver always comes on time. She is very polite and concerned about me. She is excellent.

JM001

Their caregivers are attentive and very professional. The staff is very responsive and caring. I would definitely recomend them.

John42981250

They have very well qualified staff of care attendants. My mind is at ease knowing that my loved one is being cared for by them.

Angela9

The coordinator is attentive to the special needs of the client. The companions are flexible, caring and considerate.