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Reviews of Right at Home The Bronx, NY
Home Care Reviews for Right at Home The Bronx, NY
October 13, 2020
I am a current client of this provider
September 09, 2020
I am a current client of this provider
Very responsive in scheduling caretaker on short notice. Caretaker was very thorough, helpful, friendly, professional. She was alert to my needs. I was sufficiently satisfied that I referred Right at Home to a neighbor.
July 23, 2020
I am a past client of this provider
After my mother had a stroke and was ready for discharge from acute rehabilitation, a social worker referred me to Right at Home, Bronx. Up until then, mom had been completely independent. Now she needed 24/7 care, and I suddenly found myself in the role of caregiver -- and since my husband and I both work full time, we needed some support. Although we were at the height of the COVID pandemic, Enrie immediately put me at ease as she helped me set up home care for mom. All of the caregivers were reliable, kind, and attentive, and Enrie was always promptly responsive to our needs. Even after mom was hospitalized a second time for other health issues, Enrie and Georgina personally followed up with me to see how we were doing and offer support. I will be forever grateful for the peace of mind Right at Home offered me and my family during this challenging time.
March 09, 2020
I am a current client of this provider
My mom tends to like most of the aides and it gives me a little bit of peace of mind.
They are just very flexible when I talk to them.
February 24, 2020
I am a current client of this provider
Right at Home, Bronx, has been helping me and my husband for about a year, sometimes with around-the-clock care and some times for 12 hours a day. In all that time, they have never let us down. The caregivers came unfailingly on time and were without exception kind and competent. Enrie organizes the entire operation with great concern and personal attention. She was careful to choose caregivers who would be most suitable and was ready and willing to change caregivers until the ideal match was found. Since then, we have been able to keep to a regular schedule with the same helpers, and this alone has been a boon. Enrie herself is always available to give advice and to deal with last-minute emergencies instantly. I have nothing but gratitude for the organization and daily thanks to the caregivers themselves who have brought care, but also good humor and great common sense into our lives at a difficult time.
February 22, 2020
I am a current client of this provider
I was an athletic man, in decent shape, ran 2 1/2 miles a day, an avid scuba diver for 20 years. On one of those dive trips I suffered a stroke. The cancer tumor in my throat (that I was unaware of) had been affected by the pressure of my dives and caused it to compress my carotid artery. The stroke gave me neuropathy on my left side, the chemotherapy gave me neuropathy on my right.
I recently had a fall, fracturing a bone on my spine, then a week later, I had a hernia operation (when it rains it pours). Needless to say, I was in desperate need of some home care. An online search led me to Right at Home. They were not the first people I contacted, by far they were the nicest.
I spoke to Martha at length, and she was wonderful, and she told me the owner would contact me. Next day, I was visited by owner Enrie and she spent much of day with me. Another wonderful person. Kathleen came the next day and somehow survived the madhouse conditions of people coming in and out of the house,she has become my rock, helping around the house, traveling with me to unpleasant medical appointments,always with her smile and warm, supportive disposition. I have had a number of Right at Home aides here and they all have been lovely. There is no question that Right at Home is absolutely the best ! Thank you.
October 09, 2019
I am a past client of this provider
Joy Ann, caregiver from Right at Home Bronx, made my recovery process so easy with all the assistance she gave me. The office staff is always willing to go the extra mile to make my life easier. Will always use their services.
July 31, 2019
I am a past client of this provider
Enrie M., the owner of RAH/Bronx, is a 24/7 professional! She consistently goes above and beyond what is expected to ensure that clients and their families are completely comfortable with her care providers, and that care providers are fully informed about their clients' important, care-related issues. Every care provider is friendly, competent, honest, reliable and attentive to clients and families. I have and will continue to call Enrie/RAH whenever my mother's needs so dictate. I whole-heartedly recommend Right At Home/Bronx for your loved one's home care!
March 30, 2017
I am a past client of this provider
Right At Home afforded me the ability to go to work without losing time escorting my spouse to medical follow-up appointments. The staff were professional and reliable and I couldn't be happier with the service that was provided.
December 20, 2016
I am a current client of this provider
I recommend “Right at Home” highly. I’m very satisfied with the service @RAH. Each person I’ve come in contact with has displayed a pleasant and courteous attitude. The PCA (Joseph) has arrived early (every visit) and I appreciate his being punctual. Everyone @RAH continually make my choice of selecting their service the right one. I strongly recommend RAH to the public who are in need of assistance.
May 26, 2016
I am a current client of this provider
My aunt was in need of home-care and because I live 1,500 miles away I was very nervous about finding someone I could trust and that my aunt would like, because at 90 she is pretty stubborn. Well, I have to say that we could not have found a more perfect fit with Enrie and Right At Home-Bronx! Enrie is caring and professional. She takes the time to match care giver & client and she has a keen sense about it. The home care provider we have now is amazing Lorena C. has been a true miracle worker. She has managed my aunt to get out of the house, has helped with so many little details, she texts me with updates and even brought my aunt a beautiful handmade birthday card. Enrie and Lorena have given me the peace of mind I needed to feel assured that my aunt is in good hands..
May 10, 2016
I am a current client of this provider
Enrie and Georgina were incredibly responsive to the needs of our family. With all adult children living far away from our 90 year old father, determined to stay at home and exercise his autonomy, Right at Home provided excellent service and understanding. His caregivers became his friends but safety was always paramount.
December 23, 2015
I am a current client of this provider
They are reliable and extremely effective. They’re on time and friendly. Able to meet family according to schedule and is compassionate and knowledgeable. They’re very pleasant to work with.
December 15, 2015
I am a current client of this provider
Walter is great!
December 15, 2015
I am a past client of this provider
Enrie was very pleasant and she helped me a great deal. She gave me very nice people to work with me – also she worked around my schedule.
August 05, 2015
I am a past client of this provider
Right at Home provided excellent and professional care for me. Home aides were efficient, knowledgeable, and frequently anticipated my needs. Their assistance helped me on the road to recovery after surgery. Enrie -- the director of RAH -- was superb!
January 12, 2015
I am a current client of this provider
You provided me with the answers I needed and were there to take care of all my needs. Thank you. The caregivers are very caring, and the owner -- Enrie -- is always willing to find a solution.
December 09, 2014
I am a current client of this provider
The home attendants are well trained, caring, and get to know their patients or clients. I would highly recommend this agency. The care is excellent.
November 21, 2013
I am a current client of this provider
Right at Home is absolutely a wonderful organzation. Because of the care given, my family member could remain at home with dignity. The care givers and the coordinator went above and beyond. My family member had all her needs met with love. I would recommend Right at Home to anyone in need of home care.
May 14, 2013
I am a current client of this provider
Enrie--you have been responsive to me and caring, attentive and devoted to my father. I couldn't ask for more. Thank you for everything!
April 17, 2013
I am a current client of this provider
Right At Home Bronx was caring from the moment my neice made the first phone call to their office. The caregivers are personable and do their jobs well. They go above and beyond. The office staff is always there to listen to my needs and accomodate what I want. I am happy and satisfied with everything about Right At Home Bronx and would highly recommend them.
March 26, 2013
I am a past client of this provider
The nurse came early to the doctor's office and escorted me home. She was pleasant, efficient and kind.
September 18, 2012
Other
My experience with Right at Home, The Bronx Office was very good. This office has experienced and professional caregivers, that always perform their assignments in a very professional and courteous manner. The right at home office in the bronx has a wonderful and very profficient staff. I highly recommend their home care services.
About Right at Home The Bronx, NY
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
