Right at Home Eastern Queens

Offers Home Care

74 Reviews

2019, 2020, 2021, 2022, 2023

58-47 Francis Lewis Blvd., Ste 102

Bayside

11364

Right at Home Eastern Queens

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4.6 74

margaret 2022-07-09 My mom had 24 hour live in help. Gregg and his staff were easy to contact and always helpful. Our aide during the week, Dorothy, was kind, caring and very patient with my mom. I am a past client of this provider

5 4 1

Evon L 2022-05-19 It helps relieve me from some 24 hour care situations. I like that it is easy to communicate with them and they have been able to provide me with people I like. I am a current client of this provider

5 5 1

Eneas A 2022-05-04 They could make my life easier by talking to the caregivers and tell them how to speak to the clients they are working for. The caregivers shouldn't yell when they are angry. Sometimes they lose their temper and get angry quickly, but I try to control it since I like the people and am the same way. I like the owner very much, she is wonderful. I am a current client of this provider

5 4 1

Allan F 2022-04-07 They take care of her and keep her clean. They have had very good services and they are very communicative. I am a current client of this provider

5 5 1

Mary E_21 2022-03-16 The provider has helped the most providing an aide. It is beneficial to my husband's health. I would like improved communication. I am a current client of this provider

5 5 1

Carol W_28 2022-03-03 If no one could take care of the client, my life would be terrible. The caregivers are professional and helpful. I am a current client of this provider

5 5 1

Mark D_11 2022-01-06 It makes a difference in my quality of life as I am almost legally blind. Right at Home is reliable and they charge me weekly for care properly. When I call Right at Home, I get someone to speak to me and they are a responsible organization. I am a current client of this provider

5 5 1

Richard F_11 2021-12-17 They clean, and if he has an accident they help me with that. I haven't had any trouble with them and they are very nice. I am a current client of this provider

5 5 1

FRAN C 2021-12-03 It makes it easier for our whole family to have someone care for my father. We like the quality of care they provide for my father. The caregivers show up on time and wear masks. I am a current client of this provider

5 5 1

Regina D_1 2021-11-15 The people that are assigned, you can choose the people but we have to rely on the office to make sure that they come according to what we need. The billing is very good and the paper work flows very well. I am a current client of this provider

5 4 1

Anonymous_5428 2021-11-04 They help with things like engaging him and they show him photos of his past. I really like that they have been really flexible with us. I am a current client of this provider

5 5 1

Laurie B_9 2021-10-06 She is reliable which makes my life easier since I work. They provided a good aide who mom is happy with. I am a current client of this provider

5 5 1

Kenneth L_3 2021-09-23 For my father it is definitely a positive, even though my father is difficult they do a good job with him. I like how they had a nurse and an aide come to visit us first, and we had an initial meeting, and they keep in contact with us on the phone, if we need a guy to come that day. I am a current client of this provider

5 4 1

Anonymous_4186 2021-09-08 I don't have to worry about my mother with the caregivers. They are reliable. I am a current client of this provider

5 5 1

Jay P_1 2021-08-05 It helps a lot to have someone from Right at Home check up on Irmgard and make sure she's following her care plan from her doctor. All the aides we receive are reliable. I am a current client of this provider

5 4 1

Debra T_4 2021-07-21 The people who they sent were good. And when you call they get back to you quickly or transfer me. They are easy to talk to. I am a current client of this provider

5 5 1

Harry F_4 2021-05-11 They react to my questions and needs very well. But they could be better with that even. I like that have had no problems and everything I have gotten has been great. I do not have enough experience with them to rate any higher. I am a current client of this provider

5 4 1

Lucille M_1 2021-04-09 I have problems with balance and the aides make sure I take my walker with me. They get all my meals so I don't have to get up and down. They help me whenever I need them to clean something up. Someone has to be with either of us at all times. The cost is exacerbated by the things we can't seem to get done. I'm also not sure how they're billing us for the care. Last week I had to have a doctor and the doctor copay is twenty dollars and we ran up a bill of over four hundred dollars. I am a current client of this provider

5 4 1

Grayce F 2021-02-18 She does my shopping and she cooks for me. I am satisfied with my caregiver. She is pleasant. I am a current client of this provider

5 5 1

Ed S_3 2021-01-25 My husband is very happy and that's what counts. I like the person who they have taking care of my husband. I am a current client of this provider

5 5 1

Marcelle C 2021-01-11 I need someone to come every morning. I have only had them for about 2 months now but I am satisfied with them. I am a current client of this provider

5 5 1

Anonymous_4197 2020-11-21 They were necessary. They make sure my mom gets her medication and food. They don't do enough. They come over and watch TV with my mother a lot of the time. I am a current client of this provider

5 5 1

Ethel S_1 2020-09-14 They make my life easier and my caregiver is very wonderful. I like the help they give me and the caregivers they send me. I am a current client of this provider

5 5 1

Linda L_19 2020-07-14 The most helpful part of the care has been the caregiver. They were also able to supply another caregiver when she couldn't come out one time. I like that they follow through, check up on things, and I have a wonderful aide that has saved my aide. I am a current client of this provider

5 5 1

ReviewerAAT0331B 2019-04-08 I'm using Right at Home Eastern Queens. I get the help needed inside the house, but I need the aide to drive my parents to some of the doctors' appointments. However, none of the aides can even do that, and they can't even roll her up and down the ramp. They oversold their capabilities in that respect. The cost is comparable with the other providers. They do light cleaning, help with bathing, walk them around, organize cabinets, and do personal grooming, which is the most important thing. They're very good aides. One of the positive things they do is provide services to on a discount for going back and forth to the hospital and the doctor. They also have a good RN case supervisor. I am a current client of this provider

5 3 1

Cynthia W_2 2019-02-27 In her case, I don't think it made much of a difference. There was nothing they could have done. I like the fact that they had the Family Room where you could go online and see in real time who was coming that day. I liked that you could schedule tasks if you wanted to. I am a past client of this provider

5 5 1

Anonymous_pvj 2019-02-05 They do everything I need when they come. They help with cleaning, particularly with cleaning the floor. I've recommended them already. I've never had any problems with the company or their services. Everything with their services has gone smoothly. I am a current client of this provider

5 5 1

Ina R_2 2019-01-23 They have taken a big load off of my shoulders. I like how they have very good quality aides to take care of my wife. I am a current client of this provider

5 5 1

Barbara L_17 2019-01-07 The beginning was rough with them constantly calling us. They could not handle the dementia, but then they got some aides that could handle her. I had some really bad aides at the beginning, but then we got some good ones that were great. It is hard in the whole industry, to keep good aides, as well. I am a past client of this provider

5 4 1

Debra H_1 2018-12-22 They are a compassionate companion for my loved one. They have good communication and are good at getting the aides. I am a current client of this provider

5 5 1

Anonymous_883 2018-11-29 It was no break for me like it was supposed to be. It was not helpful for me when I had to redo everything. There was always something I needed to fix after they left. I am a past client of this provider

5 3 1

Diana P_1 2018-11-12 When we needed them, they were available. They were very reliable. I am a past client of this provider

5 4 1

Utta K 2018-10-26 They are always available in the event that something happens and the regular aide isn't able to come in. They offer pretty good care. I am a current client of this provider

5 5 1

Janine ( 2018-10-23 My loved one wouldn't be able to stay in the house if she didn't have the services. The services are customized to the client. I am a current client of this provider

5 5 1

Marie P_1 2018-10-11 The caregiver stayed overnight and my grandfather slept the whole night. They was very quick turnaround. They were quick to respond and they were very understanding. I am a past client of this provider

5 5 1

Virginia L_4 2018-10-11 I wouldn't be able to manage without them. Right at Home can always get someone to come in. I am a current client of this provider

5 5 1

Stephen F 2018-10-08 They helped her with her bathing. They are the best home help aide service that I am aware of. I am a past client of this provider

5 5 1

Clara M_1 2018-10-05 It helps me because one of my problems was being able to go to church on Sundays, and the person that comes on Sunday always comes on time and it allows me to go to church. I would tell they are responsible, and if they have problems coming they have a good back. I am a current client of this provider

5 5 1

Gertrude S 2018-10-04 It saved me. I am not able to be here, and they were here. They were dependable. I am a past client of this provider

5 5 1

Miriam N 2018-10-02 They help me take care of myself. They don't get in my way. When I need somebody, they look into the people that I want and match that. They wouldn't just send anybody. If I don't like somebody, they will change the person. I have to relate to somebody that takes care of me. I am a current client of this provider

5 5 1

Anna F_1 2018-10-02 They were very helpful for me. The coordination of the aides had some miscommunication. I am a past client of this provider

5 5 1

Donald W_3 2018-09-06 The caregiver does the laundry for us which that is very good, and the caregiver is a very nice person. There is nothing but good service. I am a current client of this provider

5 5 1

Fay G_1 2018-09-06 I couldn't do anything if I didn't have them here. I would say that the aide I have is the best. I am a current client of this provider

5 5 1

Carol T 2018-08-27 The care that they provide makes it easier for me so I don't have to be there every day or every other day. I only have to go there once a week. They have caring people working for them that are well suited for the job they're undertaking with my loved one. They're kind, compassionate, and the office is always in contact with me. The nurse comes regularly to see if there are changes and the office staff is very friendly. I am a current client of this provider

5 5 1

Peter O 2018-08-03 I am old myself and I need someone to take care of my husband. The provider is good and anytime I give them a call, they help me out. Also, the aide is thorough. I am a current client of this provider

5 5 1

Joel L 2018-07-24 They could have had a greater attention to detail. They're very efficient and dependable. I am a past client of this provider

5 4 1

Madelyn G 2018-07-18 Everything has been made easier. I can't walk too well, so she does everything for me that I can't do. Everything has been wonderful. I have had a wonderful woman taking care of me. I am a current client of this provider

5 5 1

Diana S_6 2018-07-18 I do not like when they charge me for the miles when taking me to the doctor. The woman that is taking care of me is wonderful. She is caring and I am very happy with them. I am a current client of this provider

5 4 1

Dominick R 2018-07-13 They comforted me by walking with a smile. Everything was so wonderful. They did everything. Honestly, I couldn't think of anything better that they could have done. I am a past client of this provider

5 5 1

Kathy P_7 2018-07-05 It has enabled me to keep my dad at home. Without their care, I wouldn't be able to do that. They are very efficient, and they are accessible. If there's a schedule change, they let me know, and I can access the schedule online. I am a current client of this provider

5 5 1

Socrates S 2018-05-16 They provided well trained individuals. The services met, if not surpassed, our expectations. I am a current client of this provider

5 5 1

Anonymous_dZm 2018-04-26 They were easy to work with, from the caregiver to the people in the office staff. They were friendly, and they helped us. I am a past client of this provider

5 5 1

Shirley G 2018-04-02 The caregivers that they select are very good. I have a very good aide. They make me not have to do anything. They do it for me. I am a current client of this provider

5 5 1

Anonymous 2018-01-04 The person who does the scheduling really tries to accommodate my loved one's needs as far as placing aides. It depends on the aide. There could be one aide who's awful and needs to be replaced, most of them are good. They have helped by being good company for my loved one. I am a current client of this provider

5 4 1

Rosalind S 2017-12-02 I'd tell a friend that Right at Home caregivers come promptly and know what to supposed to do. It's an advantage having Right at Home. The caregivers fold clothes, wash the dishes, and keep the sink clean. I am a current client of this provider

5 4 1

Vera W 2017-12-02 I would recommend Right at Home more towards the end of the care than at the beginning because the first few caregivers sat around a lot and did not work. The later caregivers were much better. Right at Home made my life easier because the caregivers were able to provide quality services that my loved one needed done. I am a past client of this provider

5 4 1

Rosalie J 2017-12-02 Right at Home has very friendly people, and they are quick to call me back. They have good caregivers working for them. I appreciate the fact that because of Right at Home, I have some sort of break from taking care of my mom. I am a current client of this provider

5 5 1

Donna M 2017-11-14 Right at Home has high quality caregivers. Right at Home's services have made it so that I can carry on with my life and not worry about my mother. I am a current client of this provider

5 5 1

Clara M_3 2017-11-02 The past two days I needed someone they didn't come, but overall the caregivers are always on time. The services give me the opportunity to rest, and go and do activities, and I know my loved one is being cared for. I am a past client of this provider

5 5 1

David R_9 2017-10-19 I was very disappointed by the way Right at Home covered my loved one. There was an aide that came in 5 days a week. They couldn't come on the weekends, so we needed someone to come on the weekends. We could never get continuity with the caregivers on the weekend. It is very unsatisfactory for someone who is ill, to deal with new people everyday. Right at Home looked after my husband. The aide took him to dialysis and drove him back. She assisted him in dressing because he had shingles. I am a past client of this provider

5 2 1

Bernard N 2017-10-02 My recommendation depends on the caregivers Right at Home sends. One of the caregivers the agency sends I like, and she has higher qualifications. Right at Home's impact is fine on my life. The caregiver does things that I cannot do, like grocery shopping. I am a current client of this provider

5 5 1

Dolly R_1 2017-10-02 I would definitely recommend Right at Home. I am very pleased with them. The caregiver for my loved one does everything for them. The care from Right at Home has really eased my mind. It has taken a burden off of me because I do not worry about my loved one being alone. I am a current client of this provider

5 5 1

Elaine P_2 2017-08-22 Right at Home has impressed me by giving me nice caregivers who give excellent care. Right at Home helps me because they do everything I want them to do, and they do it quickly. I like how quickly they work. I am a current client of this provider

5 5 1

Elizabeth K_3 2017-08-03 Right at Home does good follow-up with the care they provide. They send people out to check, and make sure that everything is going well. It is nice knowing that someone is with Frieda, and that they will help her with cooking and other tasks she might need help with. It is comforting knowing that someone is making sure she is safe. I am a current client of this provider

5 4 1

Anonymous_487 2017-07-25 Right at Home is expensive and I wish people would call me from the office to see how things are going. Right at Home sends a nice caregiver and they are pleasant and reliable. I am a current client of this provider

5 3 1

Anonymous_488 2017-07-06 I would tell my friends that Right at Home has had some issues with matching the client with caregivers. Right at Home could have more interaction with the clients. I am a current client of this provider

5 3 1

Kathy G_1 2017-07-06 Right at Home tries to match up the caregiver to the needs or requests of the client. Right at Home has made life easier by allowing me to get out of the house, and the caregiver is very kind, caring, and patient with my husband. I am a current client of this provider

5 5 1

MonroeB 2017-06-21 Right at Home is very caring, and they do a great job. Right at Home takes care of my husband very well. Most of the care that Right at Home provides I can't do, so they help out a lot. I am a current client of this provider

5 5 1

Helen M_7 2017-06-21 The services give me some time off. I am a current client of this provider

5 5 1

Ellen R_2 2017-05-19 Right at Home is very attentive, and if there is a problem, they are always ready to listen. The service makes it so I haven't had to do everything. I am a current client of this provider

5 5 1

Karen M 2017-04-13 Everything has been fine with Right at Home, they have been very helpful along the way. The caregivers help the client with everyday activities, like going to appointments, making meals and going grocery shopping. I am a current client of this provider

5 5 1

Teresa M_2 2017-04-13 Right at Home is attentive. The communication is there as well even though some of it is lacking on my part. Since the staff has changed, I don't feel their communication is as good as it used to be. Right at Home alleviates the stress and the anxiety, knowing that my mother is cared for. My mother's companion is wonderful and has a good handle on how to deal with her. I am a current client of this provider

5 5 1

Clark M_1 2017-03-01 Right at Home has given me caregivers that work well. The caregiver that comes to my house completes a lot of the activities that I want done without me having to constantly repeat it. I am a current client of this provider

5 4 1

Caring2451 2016-02-21 I’ve tried Right at Home for my father and was not really happy about it. The nurse came in and evaluated my dad. We were happy with that, but when we asked if there was a charge, he said there was no charge. However, then we got a bill for $125. We only used Right at Home for one day because we were not happy with the person that they sent. It wasn’t a good match, so we don’t want to use that company anymore. They also made you pay upfront, and we weren’t happy with that. They said you can cancel anytime, but they didn’t say that if you cancel within 24 hours, you have to pay for the nurse's visit. I am a past client of this provider

5 3 1

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2019, 2020, 2021, 2022, 2023

Right at Home Eastern Queens (718) 550-5954

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Reviews of Right at Home Eastern Queens

74 Reviews Write a review

Home Care Reviews for Right at Home Eastern Queens

July 09, 2022

By margaret

I am a past client of this provider

My mom had 24 hour live in help. Gregg and his staff were easy to contact and always helpful. Our aide during the week, Dorothy, was kind, caring and very patient with my mom.

May 19, 2022

By Evon L

I am a current client of this provider

It helps relieve me from some 24 hour care situations. I like that it is easy to communicate with them and they have been able to provide me with people I like.

May 04, 2022

By Eneas A

I am a current client of this provider

They could make my life easier by talking to the caregivers and tell them how to speak to the clients they are working for. The caregivers shouldn't yell when they are angry. Sometimes they lose their temper and get angry quickly, but I try to control it since I like the people and am the same way. I like the owner very much, she is wonderful.

April 07, 2022

By Allan F

I am a current client of this provider

They take care of her and keep her clean. They have had very good services and they are very communicative.

March 16, 2022

By Mary E_21

I am a current client of this provider

The provider has helped the most providing an aide. It is beneficial to my husband's health. I would like improved communication.

March 03, 2022

By Carol W_28

I am a current client of this provider

If no one could take care of the client, my life would be terrible. The caregivers are professional and helpful.

January 06, 2022

By Mark D_11

I am a current client of this provider

It makes a difference in my quality of life as I am almost legally blind. Right at Home is reliable and they charge me weekly for care properly. When I call Right at Home, I get someone to speak to me and they are a responsible organization.

December 17, 2021

By Richard F_11

I am a current client of this provider

They clean, and if he has an accident they help me with that. I haven't had any trouble with them and they are very nice.

December 03, 2021

By FRAN C

I am a current client of this provider

It makes it easier for our whole family to have someone care for my father. We like the quality of care they provide for my father. The caregivers show up on time and wear masks.

November 15, 2021

By Regina D_1

I am a current client of this provider

The people that are assigned, you can choose the people but we have to rely on the office to make sure that they come according to what we need. The billing is very good and the paper work flows very well.

November 04, 2021

By Anonymous_5428

I am a current client of this provider

They help with things like engaging him and they show him photos of his past. I really like that they have been really flexible with us.

October 06, 2021

By Laurie B_9

I am a current client of this provider

She is reliable which makes my life easier since I work. They provided a good aide who mom is happy with.

September 23, 2021

By Kenneth L_3

I am a current client of this provider

For my father it is definitely a positive, even though my father is difficult they do a good job with him. I like how they had a nurse and an aide come to visit us first, and we had an initial meeting, and they keep in contact with us on the phone, if we need a guy to come that day.

September 08, 2021

By Anonymous_4186

I am a current client of this provider

I don't have to worry about my mother with the caregivers. They are reliable.

August 05, 2021

By Jay P_1

I am a current client of this provider

It helps a lot to have someone from Right at Home check up on Irmgard and make sure she's following her care plan from her doctor. All the aides we receive are reliable.

July 21, 2021

By Debra T_4

I am a current client of this provider

The people who they sent were good. And when you call they get back to you quickly or transfer me. They are easy to talk to.

May 11, 2021

By Harry F_4

I am a current client of this provider

They react to my questions and needs very well. But they could be better with that even. I like that have had no problems and everything I have gotten has been great. I do not have enough experience with them to rate any higher.

April 09, 2021

By Lucille M_1

I am a current client of this provider

I have problems with balance and the aides make sure I take my walker with me. They get all my meals so I don't have to get up and down. They help me whenever I need them to clean something up. Someone has to be with either of us at all times. The cost is exacerbated by the things we can't seem to get done. I'm also not sure how they're billing us for the care. Last week I had to have a doctor and the doctor copay is twenty dollars and we ran up a bill of over four hundred dollars.

February 18, 2021

By Grayce F

I am a current client of this provider

She does my shopping and she cooks for me. I am satisfied with my caregiver. She is pleasant.

January 25, 2021

By Ed S_3

I am a current client of this provider

My husband is very happy and that's what counts. I like the person who they have taking care of my husband.

January 11, 2021

By Marcelle C

I am a current client of this provider

I need someone to come every morning. I have only had them for about 2 months now but I am satisfied with them.

November 21, 2020

By Anonymous_4197

I am a current client of this provider

They were necessary. They make sure my mom gets her medication and food. They don't do enough. They come over and watch TV with my mother a lot of the time.

September 14, 2020

By Ethel S_1

I am a current client of this provider

They make my life easier and my caregiver is very wonderful. I like the help they give me and the caregivers they send me.

July 14, 2020

By Linda L_19

I am a current client of this provider

The most helpful part of the care has been the caregiver. They were also able to supply another caregiver when she couldn't come out one time. I like that they follow through, check up on things, and I have a wonderful aide that has saved my aide.

April 08, 2019

By ReviewerAAT0331B

I am a current client of this provider

I'm using Right at Home Eastern Queens. I get the help needed inside the house, but I need the aide to drive my parents to some of the doctors' appointments. However, none of the aides can even do that, and they can't even roll her up and down the ramp. They oversold their capabilities in that respect. The cost is comparable with the other providers. They do light cleaning, help with bathing, walk them around, organize cabinets, and do personal grooming, which is the most important thing. They're very good aides. One of the positive things they do is provide services to on a discount for going back and forth to the hospital and the doctor. They also have a good RN case supervisor.

February 27, 2019

By Cynthia W_2

I am a past client of this provider

In her case, I don't think it made much of a difference. There was nothing they could have done. I like the fact that they had the Family Room where you could go online and see in real time who was coming that day. I liked that you could schedule tasks if you wanted to.

February 05, 2019

By Anonymous_pvj

I am a current client of this provider

They do everything I need when they come. They help with cleaning, particularly with cleaning the floor. I've recommended them already. I've never had any problems with the company or their services. Everything with their services has gone smoothly.

January 23, 2019

By Ina R_2

I am a current client of this provider

They have taken a big load off of my shoulders. I like how they have very good quality aides to take care of my wife.

January 07, 2019

By Barbara L_17

I am a past client of this provider

The beginning was rough with them constantly calling us. They could not handle the dementia, but then they got some aides that could handle her. I had some really bad aides at the beginning, but then we got some good ones that were great. It is hard in the whole industry, to keep good aides, as well.

December 22, 2018

By Debra H_1

I am a current client of this provider

They are a compassionate companion for my loved one. They have good communication and are good at getting the aides.

November 29, 2018

By Anonymous_883

I am a past client of this provider

It was no break for me like it was supposed to be. It was not helpful for me when I had to redo everything. There was always something I needed to fix after they left.

November 12, 2018

By Diana P_1

I am a past client of this provider

When we needed them, they were available. They were very reliable.

October 26, 2018

By Utta K

I am a current client of this provider

They are always available in the event that something happens and the regular aide isn't able to come in. They offer pretty good care.

October 23, 2018

By Janine (

I am a current client of this provider

My loved one wouldn't be able to stay in the house if she didn't have the services. The services are customized to the client.

October 11, 2018

By Marie P_1

I am a past client of this provider

The caregiver stayed overnight and my grandfather slept the whole night. They was very quick turnaround. They were quick to respond and they were very understanding.

October 11, 2018

By Virginia L_4

I am a current client of this provider

I wouldn't be able to manage without them. Right at Home can always get someone to come in.

October 08, 2018

By Stephen F

I am a past client of this provider

They helped her with her bathing. They are the best home help aide service that I am aware of.

October 05, 2018

By Clara M_1

I am a current client of this provider

It helps me because one of my problems was being able to go to church on Sundays, and the person that comes on Sunday always comes on time and it allows me to go to church. I would tell they are responsible, and if they have problems coming they have a good back.

October 04, 2018

By Gertrude S

I am a past client of this provider

It saved me. I am not able to be here, and they were here. They were dependable.

October 02, 2018

By Miriam N

I am a current client of this provider

They help me take care of myself. They don't get in my way. When I need somebody, they look into the people that I want and match that. They wouldn't just send anybody. If I don't like somebody, they will change the person. I have to relate to somebody that takes care of me.

October 02, 2018

By Anna F_1

I am a past client of this provider

They were very helpful for me. The coordination of the aides had some miscommunication.

September 06, 2018

By Donald W_3

I am a current client of this provider

The caregiver does the laundry for us which that is very good, and the caregiver is a very nice person. There is nothing but good service.

September 06, 2018

By Fay G_1

I am a current client of this provider

I couldn't do anything if I didn't have them here. I would say that the aide I have is the best.

August 27, 2018

By Carol T

I am a current client of this provider

The care that they provide makes it easier for me so I don't have to be there every day or every other day. I only have to go there once a week. They have caring people working for them that are well suited for the job they're undertaking with my loved one. They're kind, compassionate, and the office is always in contact with me. The nurse comes regularly to see if there are changes and the office staff is very friendly.

August 03, 2018

By Peter O

I am a current client of this provider

I am old myself and I need someone to take care of my husband. The provider is good and anytime I give them a call, they help me out. Also, the aide is thorough.

July 24, 2018

By Joel L

I am a past client of this provider

They could have had a greater attention to detail. They're very efficient and dependable.

July 18, 2018

By Madelyn G

I am a current client of this provider

Everything has been made easier. I can't walk too well, so she does everything for me that I can't do. Everything has been wonderful. I have had a wonderful woman taking care of me.

July 18, 2018

By Diana S_6

I am a current client of this provider

I do not like when they charge me for the miles when taking me to the doctor. The woman that is taking care of me is wonderful. She is caring and I am very happy with them.

July 13, 2018

By Dominick R

I am a past client of this provider

They comforted me by walking with a smile. Everything was so wonderful. They did everything. Honestly, I couldn't think of anything better that they could have done.

July 05, 2018

By Kathy P_7

I am a current client of this provider

It has enabled me to keep my dad at home. Without their care, I wouldn't be able to do that. They are very efficient, and they are accessible. If there's a schedule change, they let me know, and I can access the schedule online.

May 16, 2018

By Socrates S

I am a current client of this provider

They provided well trained individuals. The services met, if not surpassed, our expectations.

April 26, 2018

By Anonymous_dZm

I am a past client of this provider

They were easy to work with, from the caregiver to the people in the office staff. They were friendly, and they helped us.

April 02, 2018

By Shirley G

I am a current client of this provider

The caregivers that they select are very good. I have a very good aide. They make me not have to do anything. They do it for me.

January 04, 2018

By Anonymous

I am a current client of this provider

The person who does the scheduling really tries to accommodate my loved one's needs as far as placing aides. It depends on the aide. There could be one aide who's awful and needs to be replaced, most of them are good. They have helped by being good company for my loved one.

December 02, 2017

By Rosalind S

I am a current client of this provider

I'd tell a friend that Right at Home caregivers come promptly and know what to supposed to do. It's an advantage having Right at Home. The caregivers fold clothes, wash the dishes, and keep the sink clean.

December 02, 2017

By Vera W

I am a past client of this provider

I would recommend Right at Home more towards the end of the care than at the beginning because the first few caregivers sat around a lot and did not work. The later caregivers were much better. Right at Home made my life easier because the caregivers were able to provide quality services that my loved one needed done.

December 02, 2017

By Rosalie J

I am a current client of this provider

Right at Home has very friendly people, and they are quick to call me back. They have good caregivers working for them. I appreciate the fact that because of Right at Home, I have some sort of break from taking care of my mom.

November 14, 2017

By Donna M

I am a current client of this provider

Right at Home has high quality caregivers. Right at Home's services have made it so that I can carry on with my life and not worry about my mother.

November 02, 2017

By Clara M_3

I am a past client of this provider

The past two days I needed someone they didn't come, but overall the caregivers are always on time. The services give me the opportunity to rest, and go and do activities, and I know my loved one is being cared for.

October 19, 2017

By David R_9

I am a past client of this provider

I was very disappointed by the way Right at Home covered my loved one. There was an aide that came in 5 days a week. They couldn't come on the weekends, so we needed someone to come on the weekends. We could never get continuity with the caregivers on the weekend. It is very unsatisfactory for someone who is ill, to deal with new people everyday. Right at Home looked after my husband. The aide took him to dialysis and drove him back. She assisted him in dressing because he had shingles.

Provider Response

I am very sorry you had less than an excellent experience with Right at Home. We listen closely to the feedback from our clients so we can make corrections when needed. In light of your experience, we have targeted our recruiting efforts toward hiring additional certified home health aides who drive and whose availability allows us to better accommodate weekend shifts. Thank you for your feedback. – Sandy Quartuccio, President

October 02, 2017

By Bernard N

I am a current client of this provider

My recommendation depends on the caregivers Right at Home sends. One of the caregivers the agency sends I like, and she has higher qualifications. Right at Home's impact is fine on my life. The caregiver does things that I cannot do, like grocery shopping.

October 02, 2017

By Dolly R_1

I am a current client of this provider

I would definitely recommend Right at Home. I am very pleased with them. The caregiver for my loved one does everything for them. The care from Right at Home has really eased my mind. It has taken a burden off of me because I do not worry about my loved one being alone.

August 22, 2017

By Elaine P_2

I am a current client of this provider

Right at Home has impressed me by giving me nice caregivers who give excellent care. Right at Home helps me because they do everything I want them to do, and they do it quickly. I like how quickly they work.

August 03, 2017

By Elizabeth K_3

I am a current client of this provider

Right at Home does good follow-up with the care they provide. They send people out to check, and make sure that everything is going well. It is nice knowing that someone is with Frieda, and that they will help her with cooking and other tasks she might need help with. It is comforting knowing that someone is making sure she is safe.

July 25, 2017

By Anonymous_487

I am a current client of this provider

Right at Home is expensive and I wish people would call me from the office to see how things are going. Right at Home sends a nice caregiver and they are pleasant and reliable.

July 06, 2017

By Anonymous_488

I am a current client of this provider

I would tell my friends that Right at Home has had some issues with matching the client with caregivers. Right at Home could have more interaction with the clients.

July 06, 2017

By Kathy G_1

I am a current client of this provider

Right at Home tries to match up the caregiver to the needs or requests of the client. Right at Home has made life easier by allowing me to get out of the house, and the caregiver is very kind, caring, and patient with my husband.

June 21, 2017

By MonroeB

I am a current client of this provider

Right at Home is very caring, and they do a great job. Right at Home takes care of my husband very well. Most of the care that Right at Home provides I can't do, so they help out a lot.

June 21, 2017

By Helen M_7

I am a current client of this provider

The services give me some time off.

May 19, 2017

By Ellen R_2

I am a current client of this provider

Right at Home is very attentive, and if there is a problem, they are always ready to listen. The service makes it so I haven't had to do everything.

April 13, 2017

By Karen M

I am a current client of this provider

Everything has been fine with Right at Home, they have been very helpful along the way. The caregivers help the client with everyday activities, like going to appointments, making meals and going grocery shopping.

April 13, 2017

By Teresa M_2

I am a current client of this provider

Right at Home is attentive. The communication is there as well even though some of it is lacking on my part. Since the staff has changed, I don't feel their communication is as good as it used to be. Right at Home alleviates the stress and the anxiety, knowing that my mother is cared for. My mother's companion is wonderful and has a good handle on how to deal with her.

March 01, 2017

By Clark M_1

I am a current client of this provider

Right at Home has given me caregivers that work well. The caregiver that comes to my house completes a lot of the activities that I want done without me having to constantly repeat it.

February 21, 2016

By Caring2451

I am a past client of this provider

I’ve tried Right at Home for my father and was not really happy about it. The nurse came in and evaluated my dad. We were happy with that, but when we asked if there was a charge, he said there was no charge. However, then we got a bill for $125. We only used Right at Home for one day because we were not happy with the person that they sent. It wasn’t a good match, so we don’t want to use that company anymore. They also made you pay upfront, and we weren’t happy with that. They said you can cancel anytime, but they didn’t say that if you cancel within 24 hours, you have to pay for the nurse's visit.

Provider Response

Right at Home Eastern Queens takes pride in the quality and competence of our caregivers and on the impeccable service we strive to provide each valued client in the Eastern Queens vicinity. We are sorry that you did not feel we explained our policy towards the RN assessment fee clearly to you. It is our policy to wave the initial RN assessment fee, provided the client continues services for a minimum of two weeks. This policy was reviewed with you by the nurse when the assessment was scheduled, prior to starting care. Services were canceled after one day because, as you stated, you were confident the family would be capable of providing care for your father. With the cancellation of services, the fee was not waived, as explained in the assessment scheduling conversation. Again, we are sorry that you did not have an excellent experience with us. Our goal is to improve the quality of life for those we serve every day. Right at Home is Eastern Queens’ trusted in-home care partner.

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About Right at Home Eastern Queens

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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