
Reviews of Right at Home Eastern Queens
Home Care Reviews for Right at Home Eastern Queens
July 09, 2022
I am a past client of this provider
May 19, 2022
I am a current client of this provider
May 04, 2022
I am a current client of this provider
April 07, 2022
I am a current client of this provider
March 16, 2022
I am a current client of this provider
March 03, 2022
I am a current client of this provider
January 06, 2022
I am a current client of this provider
December 17, 2021
I am a current client of this provider
December 03, 2021
I am a current client of this provider
November 15, 2021
I am a current client of this provider
November 04, 2021
I am a current client of this provider
October 06, 2021
I am a current client of this provider
September 23, 2021
I am a current client of this provider
September 08, 2021
I am a current client of this provider
August 05, 2021
I am a current client of this provider
July 21, 2021
I am a current client of this provider
May 11, 2021
I am a current client of this provider
April 09, 2021
I am a current client of this provider
February 18, 2021
I am a current client of this provider
January 25, 2021
I am a current client of this provider
January 11, 2021
I am a current client of this provider
November 21, 2020
I am a current client of this provider
September 14, 2020
I am a current client of this provider
July 14, 2020
I am a current client of this provider
April 08, 2019
I am a current client of this provider
February 27, 2019
I am a past client of this provider
February 05, 2019
I am a current client of this provider
January 23, 2019
I am a current client of this provider
January 07, 2019
I am a past client of this provider
December 22, 2018
I am a current client of this provider
November 29, 2018
I am a past client of this provider
November 12, 2018
I am a past client of this provider
October 26, 2018
I am a current client of this provider
October 23, 2018
I am a current client of this provider
October 11, 2018
I am a past client of this provider
October 11, 2018
I am a current client of this provider
October 08, 2018
I am a past client of this provider
October 05, 2018
I am a current client of this provider
October 04, 2018
I am a past client of this provider
October 02, 2018
I am a current client of this provider
October 02, 2018
I am a past client of this provider
September 06, 2018
I am a current client of this provider
September 06, 2018
I am a current client of this provider
August 27, 2018
I am a current client of this provider
August 03, 2018
I am a current client of this provider
July 24, 2018
I am a past client of this provider
July 18, 2018
I am a current client of this provider
July 18, 2018
I am a current client of this provider
July 13, 2018
I am a past client of this provider
July 05, 2018
I am a current client of this provider
May 16, 2018
I am a current client of this provider
April 26, 2018
I am a past client of this provider
April 02, 2018
I am a current client of this provider
January 04, 2018
I am a current client of this provider
December 02, 2017
I am a current client of this provider
December 02, 2017
I am a past client of this provider
December 02, 2017
I am a current client of this provider
November 14, 2017
I am a current client of this provider
November 02, 2017
I am a past client of this provider
October 19, 2017
I am a past client of this provider
Provider Response
I am very sorry you had less than an excellent experience with Right at Home. We listen closely to the feedback from our clients so we can make corrections when needed. In light of your experience, we have targeted our recruiting efforts toward hiring additional certified home health aides who drive and whose availability allows us to better accommodate weekend shifts. Thank you for your feedback. – Sandy Quartuccio, President
October 02, 2017
I am a current client of this provider
October 02, 2017
I am a current client of this provider
August 22, 2017
I am a current client of this provider
August 03, 2017
I am a current client of this provider
July 25, 2017
I am a current client of this provider
July 06, 2017
I am a current client of this provider
July 06, 2017
I am a current client of this provider
June 21, 2017
I am a current client of this provider
June 21, 2017
I am a current client of this provider
May 19, 2017
I am a current client of this provider
April 13, 2017
I am a current client of this provider
April 13, 2017
I am a current client of this provider
March 01, 2017
I am a current client of this provider
February 21, 2016
I am a past client of this provider
Provider Response
Right at Home Eastern Queens takes pride in the quality and competence of our caregivers and on the impeccable service we strive to provide each valued client in the Eastern Queens vicinity. We are sorry that you did not feel we explained our policy towards the RN assessment fee clearly to you. It is our policy to wave the initial RN assessment fee, provided the client continues services for a minimum of two weeks. This policy was reviewed with you by the nurse when the assessment was scheduled, prior to starting care. Services were canceled after one day because, as you stated, you were confident the family would be capable of providing care for your father. With the cancellation of services, the fee was not waived, as explained in the assessment scheduling conversation. Again, we are sorry that you did not have an excellent experience with us. Our goal is to improve the quality of life for those we serve every day. Right at Home is Eastern Queens’ trusted in-home care partner.
About Right at Home Eastern Queens
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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