She likes to clean and do things the way I like to do them. I haven't had to train her. She is pleasant to have around.
I think she is outstanding. She gets right to her job. She does a good job of her work. She knows ahead of how you want things. She is on time and makes sure things are better.
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Reviews of Right at Home Albuquerque
Home Care Reviews for Right at Home Albuquerque
June 25, 2019
I am a current client of this provider
June 18, 2019
I am a past client of this provider
By the time the company was hired, my mom was wanting to go to her own home out of town.
When care providers come, they should have a rough idea of what they are going to do with the person they will take care of.
May 29, 2019
I am a current client of this provider
Since I am not driving anymore, they are helpful with that.
They are kind and helpful. I have been very pleased with the services.
May 29, 2019
I am a current client of this provider
The things they do for me make my life easier. They make sure I don't forget my meds. They help me do things around the house.
I like the ladies that they have sent to me. The office people are also nice.
May 16, 2019
I am a current client of this provider
They should try to find someone to talk to us. My father is hard of hearing and has dementia. We need to sit down with them and figure out what services they provide, or try to find another caregiver.
Their customer service could improve. It is hard to find someone to talk to. They could straighten things out to get the correct positions for workers.
May 16, 2019
I am a current client of this provider
They're helpful because there are things that I can't do.
They're very prompt. I get a call back if I call them.
April 29, 2019
I am a current client of this provider
They show up on time, are very friendly, help around the house, and ask if I need anything.
They are all very friendly, and they do not come here and just sit. We talk and have pleasant conversations, and I like their company during the day.
April 29, 2019
I am a current client of this provider
They have made things easier because I can leave for a couple of hours.
I like the individual that is taking care of us now.
April 25, 2019
I am a current client of this provider
They have helped me with encouragement.
I like their reliability.
April 11, 2019
I am a current client of this provider
All of the caregivers have been nice and on time. They seem like a good agency to work with.
They've been doing a fine job. They've been willing to talk about the services and what I can expect.
March 25, 2019
I am a current client of this provider
I wouldn't be able to get any food if she didn't go shopping for me.
My gal is prompt, knowledgeable, and she follows directions.
March 25, 2019
I am a current client of this provider
They could make my life easier by having people show up on time.
They could improve with their communication.
March 13, 2019
I am a current client of this provider
They are very friendly and kind. It's hard when you're old and handicapped and people are unkind.
They are always on time. The girls who come are very kind and they listen to me.
March 13, 2019
I am a current client of this provider
They provide a shower service.
The people they have sent have turned out to be excellent.
March 13, 2019
I am a current client of this provider
It was necessary and for half of the year, my loved one couldn't do what she could do now. It was positive in my loved one's life.
Arielle, who runs the company, came out and saw me. She is very user-friendly and she just took a lot of care and time to see what we needed. There were some wonderfully talented, caring, smart caregivers and some other ones that didn't quite have it all together.
February 21, 2019
I am a current client of this provider
She couldn't be more helpful. She helps me with almost everything.
I am happy with the gal I have. I have her for three hours Mondays, Wednesdays, and Fridays and she is just super excellent. I could not have anybody better.
February 20, 2019
I am a current client of this provider
It allows me to do my job!
There have been times when the communication could have been better, but it's since improved.
February 20, 2019
I am a current client of this provider
I can keep it tidy, but I am very grateful because it helps my health to have the place cleaned.
I like the fact that they seem to be on top of their employees. Right at Home got someone to come who was competent. All the caregivers have been really nice and eager to be helpful.
February 19, 2019
I am a current client of this provider
I know they really value it and it is necessary to them. It makes my life easier too.
They go the extra mile to find a satisfactory person.
February 13, 2019
I am a current client of this provider
They have eyes on my mother everyday to know how she is.
They show up on time and are kind.
January 29, 2019
I am a past client of this provider
They helped us out by having personal follow ups.
I like them because they cared.
January 22, 2019
I am a current client of this provider
I like them being able to do some household work, like cleaning and shopping.
Her caretaker is friendly and able to do the tasks that she requires such as monitoring her heart rate and blood pressure and household cleaning.
January 22, 2019
I am a current client of this provider
It's great having the same person here every day for my mother.
The caregivers are really wonderful.
January 16, 2019
I am a current client of this provider
The caregivers have been there for me so that I can get out. I am the primary caregiver and I also have a business to go to.
I think that it's kind of a tough situation to find people. Right now I have great people.
November 28, 2018
I am a past client of this provider
Some people were good, and others were not. I did not want them there in the first place. I hated having someone in my house. There were several I really did not care for.
Provider Response
Edith, it’s always disappointing when I hear someone was unhappy with our services. We work hard to make a good match between our caregivers and clients, and all our caregivers are carefully screened and trained to provide the best possible care. However we understand that issues can arise. Please know that you are always welcome to contact our office if you’re dissatisfied for any reason and we will do everything we can to resolve your concerns, including introducing you to new caregivers with whom you might feel more comfortable. We enjoyed having you as a client and wish you the very best! Timothy Shultz, Managing Member
November 28, 2018
I am a current client of this provider
They are reliable. They have helped her with transportation.
November 28, 2018
I am a current client of this provider
They're true to their word, they're always on time, and they try very hard to work with you. They take care of my dad whenever he needs anything, and they are always there for him.
November 09, 2018
I am a current client of this provider
I like the flexibility that if something comes up then I can call and they are very accommodating. Since my husband has a broken hip and we are both on walkers the idea to have someone to drive us to get things is wonderful. I couldn't do without them.
November 09, 2018
I am a current client of this provider
It a great operation and everyone seems to know what they're doing. Everyone that they've sent so far has done a good job and that helps me so I can do a few other things.
October 30, 2018
I am a current client of this provider
I have recommended them to others. They are always available. They're babysitters and I can get things done.
October 26, 2018
I am a current client of this provider
The girls that we've gotten are very caring and we don't mind having them around at all. They've made life easier in so many ways because they do the things that we cannot do.
October 15, 2018
I am a current client of this provider
I really like the people. My caregiver, in particular, is wonderful. They have kept my loved one happy, and therefore I am happy.
October 15, 2018
I am a current client of this provider
She is marvelous and does everything I want. She is very clean and has a pleasant attitude. She does the cleaning, takes me shopping, and helps me put stuff away.
October 15, 2018
I am a current client of this provider
I like that they are consistent and I like their help. They make my life easier by helping me with motivation and when I am out of energy they are there to help inspire me.
September 27, 2018
I am a past client of this provider
They are very kind and they work to make sure someone is there as soon as possible. They were really helpful. She was willing to call my family which helped out a lot.
September 18, 2018
I am a current client of this provider
They seem to be willing to do anything I ask. They help me with grocery shopping.
August 20, 2018
I am a current client of this provider
They need to do more aide preparation on how to walk by the side of someone who is in recovery. This is the hardest experience I've had and I need them. I couldn't do without them. They shop for me and get my medications.
August 20, 2018
I am a current client of this provider
I like that they are easy to communicate with, and are flexible. I have had a lot of different caregivers, and 95% of them have been good. There is an occasional caregiver who is not familiar with my mother, and then there are the regular caregivers that know her very well.
August 20, 2018
I am a past client of this provider
They were very professional and willing to do anything that was needed. I couldn't do anything after my brain injury, and I think they helped in every conceivable way.
August 20, 2018
I am a current client of this provider
I like the energy with which they go about their work. It has freed my wife so that we can do things together. They have been friendly.
August 14, 2018
I am a current client of this provider
Kim, the girl we have now, has been extraordinarily helpful with the things I need assistance with. She does things I can't do. They help me get my exercises I'm supposed to do. I had two strokes and getting my exercising in is important. My overall health has become better with their help.
July 30, 2018
I am a current client of this provider
The caregivers come on time. The caregivers could have more training.
July 30, 2018
I am a current client of this provider
They're all very capable caregivers. The light housekeeping has been very beneficial.
July 23, 2018
I am a current client of this provider
I have recommended them to people. The aides have been great and they have been very flexible when I have to change the schedule. They take care of some practical things for my mom so that when I see her, I can do more normal things as mother and daughter. She really likes the aide and having her there twice a week has improved my mother's mood.
July 18, 2018
I am a current client of this provider
They are very good and trustworthy. They give companionship and have genuine concern and care for my loved one.
July 16, 2018
I am a past client of this provider
They should've had a replacement lined up when that girl had to leave for an emergency. The services just caused more confusion.
June 26, 2018
I am a current client of this provider
They are flexible, friendly, and easy to deal with. They come to give my mother companionship.
June 13, 2018
I am a current client of this provider
They show up on time and are willing to even do extra things around the house. They are faithful to initiate any helpful things they can think of for my husband. I started with Right at Home, but then I hired a private nurse. When the private nurse could no longer come, we went back to Right at Home. They went and picked up my prescription for me when I couldn't.
June 13, 2018
I am a current client of this provider
They are very understanding and patient. My caregiver gets here every day on time and really helps out, it's great! I'm glad to have someone help me with my mom.
May 29, 2018
I am a current client of this provider
My caregiver visits while she works and gets everything done. She is very organized and is very good. She is always on time. She gets the work done.
May 24, 2018
I am a past client of this provider
They were prompt, friendly, and had caring people. They did all the little chores I couldn't physically do any more.
May 24, 2018
I am a current client of this provider
They are very dependable, but we have care three times a week. Two days a week we have the same caregiver and on Saturdays I have to have a different one. Having a consistent caregiver would make our life easier. Every week, I have to show them everything.
May 15, 2018
I am a current client of this provider
They come and clean the place. They're very friendly. Every girl that comes here has been real good and outstanding. The cleaning was the biggest problem I had.
May 15, 2018
I am a current client of this provider
I've never had a negative experience with them. They're always punctual and communicate well. She needs help and when I'm at work they can provide that help.
May 15, 2018
I am a current client of this provider
I am satisfied with the care that my mother is getting and the caregiver is doing a good job. She is able to clean, shop, and be there to visit with my mother. Being there when I can't be there is important. I have another brother in town, too, and we both appreciate that.
April 26, 2018
I am a current client of this provider
They're always on time and have never disappointed me. They've done what we've asked and are what we need. They were escorting me to places that I needed to go when I needed the help. They help with some housekeeping.
April 26, 2018
I am a current client of this provider
The person that is sent is outstanding with the care she provides for my husband. Whenever the caregiver comes, my husband is in better shape all day.
April 26, 2018
I am a current client of this provider
Most of the caregivers they have are kind. Not all of them are but most. They give me the ability to continue my daily routine while knowing my mother is taken care of.
April 13, 2018
I am a current client of this provider
99 percent of the time the caregivers are there. They stay with him and bring him back. There never is any problem. They seem to treat him well. They show up when they are supposed to and they are careful. We have a good working relationship.
March 14, 2018
I am a current client of this provider
They are very easy to use. They check up on my loved one frequently.
March 14, 2018
I am a current client of this provider
The last caregiver they sent was really good. I had them a few years ago and the quality seems to have improved. I just had carpel tunnel surgery and they do the things that I can't to at the moment, like wash my hair and things like that.
March 14, 2018
I am a current client of this provider
So far, the quality of help is good. They seem to really try to work with me. They are pleasant to work with. My loved one doesn't think they need help, but for me this is a big move. I don't have the time and energy to put into my loved one's needs or wants. It has been a tremendous impact for me and makes a difference in making them safe.
March 09, 2018
I am a current client of this provider
The caregivers are fantastic. My caregiver has stayed longer hours without complaining. My caregiver is here when I need help. They send me the same caregiver.
January 26, 2018
I am a current client of this provider
Right at Home needs to have less turn over. Their caregivers need to be trained better on how to communicate with the elderly. The caregivers need to pay attention to the people they are caring for.
December 11, 2017
I am a current client of this provider
I would tell a friend that Right at Home sends good caregivers. Right at Home makes my life easier because I don't have to do as much.
December 11, 2017
I am a past client of this provider
Right at Home doesn't train their staff or communicate changes to me. Right at Home at least always made sure that somebody showed up, but they didn't tell me who was coming and I would be opening my door to strangers, which was very unnerving.
Provider Response
Margaret, we are very sorry that you had a bad experience. Right at Home caregivers are carefully screened and provided with 40 hours of training over the course of their first year. Our administrative staff are instructed to communicate all shift changes to our clients well in advance to avoid any surprises, and we work hard to make sure that caregivers and clients are properly introduced before they show up for their first shift. Right at Home in Albuquerque has been under new management since March of 2018, and it is our goal to provide the best care in our industry. If you ever need excellent caregiving services, we hope you’ll give us a second look!
November 27, 2017
I am a current client of this provider
Right at Home is great. I'm the guardian for my mother, and I need the services from Right at Home. The elderly can't do a lot of things anymore, like day to day things like bathing and getting dressed.
November 16, 2017
I am a past client of this provider
I was very happy with the services from Right at Home. I don't have any complaints. Everyone was very good at helping me. I just feel like the services were excellent.
November 09, 2017
I am a current client of this provider
I would tell someone about the service I have received from Right at Home and how good they are. Right at Home helps me with my light housekeeping and all kinds of things.
November 09, 2017
I am a current client of this provider
Right at Home has sent a caregiver that I have had for over a year and she is great, but prior to this I was not as happy with the help from Right at Home. It was still better than another company that I have used. Right at Home sent caregivers that didn't seem to know what to do or how to do washing. They wanted to talk but not work. The caregiver now is much better.
October 25, 2017
I am a past client of this provider
Right at Home has great caregivers and staff. The services helped me with health complications and made it easier to live day-to-day.
October 23, 2017
I am a past client of this provider
I would recommend Right at Home because I like how nice the people are. Right at Home has made my life better because they are very helpful for me, but I do not like how they charge so much for their services.
October 19, 2017
I am a past client of this provider
Right at Home could have provided more caregivers with more training and made sure the caregiver was trained and capable to provide the care needed. Right at Home made my life really frustrating because they would send caregivers that didn't know what they where doing.
October 12, 2017
I am a current client of this provider
Right at Home provides good people. Right at Home comes in and just does stuff. The caregiver keeps my wife busy and engages her.
October 12, 2017
I am a current client of this provider
Right at Home is honest and does what you need, and they look out for your welfare. They are prompt. Help with groceries has impacted my life significantly.
October 09, 2016
Other
For right at home a 4 star but if you get the privilege of getting a care giver by the name of Patricia V. she gets 5 stars by far. She shows compassion to her clients. She is attentive and so very helpful. This young lady is my mother in laws care giver but she knows my wife is a stage 4 cancer patient, so she also shows so much caring and compassion for my wife.
October 29, 2015
I am a current client of this provider
My father gets care from this company. The girls that come out are awesome! It has taken my Dad several months to become comfortable with them, but that is because he does not want to ask for help! The office help has always been great about me adding hours or days....my only concern is that they will send different people out without informing us. This is not good , as my Dad is blind and will answer the door to anyone! I want him to be comfortable with his caretakers and have consistency.
August 13, 2012
I am a current client of this provider
We did find an in-home care for my parents and It's Right at Home. Their caregiver is really good with regards to taking care of my loved ones. I must say that we found a caregiver who is a good match for my parents. Pretty much both of them are comfortable with their caregiver. From what I see, they are very nurturing and attentive and I'm very pleased about it. It's just great to find a very nice caregiver. Highly recommended!
About Right at Home Albuquerque
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
