Right at Home Albuquerque

Offers Home Care

94 Reviews

2019, 2020

6721 Academy Road Northeast , Suite C

Albuquerque

87109

Right at Home Albuquerque

https://d13iq96prksfh0.cloudfront.net/cdn/photos/116224/730x450%23.jpeg

4.6 94

Anonymous_2966 2019-12-31 The regulars are excellent, but the others need more training. One of the disappointments I have is that they need to staff more. We always run into a problem. Some of the people that they put in there aren't really trained enough to be able to handle things. They send people that say they've had training with a Hoyer lift, but they haven't really. We're not a training ground. We need people who meet his level of care. The steady people are good and have gotten to know him. If you send him someone new, he has a hard time warming up to them. I am a current client of this provider

5 4 1

Lynne Y 2019-12-16 My mother is in hospice, so there is a lot of work. She has to be changed, and she's given a sponge bath. It's a lot of care. I like their individual attention to my loved one. She's outstanding. We have been using a lady, and she is amazing. I am a current client of this provider

5 5 1

Anonymous_996 2019-12-09 They have helped do a few errands for me. They are very courteous. I have been very pleased. I am a current client of this provider

5 5 1

Linda H_15 2019-11-21 If they say say they are going to be here they are here. I don't have to worry about them not showing up. They are very organized and I can depend on them. I am a current client of this provider

5 5 1

Byron F_2 2019-11-18 I've never had any complaints. The most helpful is their cleaning. They clean the house and all that. It is a real help for me. I like the whole thing. I've never had anyone that wasn't good. They are all good women that come. I am a current client of this provider

5 5 1

Marj R 2019-11-14 They've been flexible in letting us change arrangements. I like that they're flexible and friendly. I am a current client of this provider

5 5 1

Benny D 2019-11-08 They seem to have good people. It has been a positive experience. I like that they are reliable. I am a current client of this provider

5 5 1

Valerie B_5 2019-10-28 It really is great to have a caregiver here to help me get around. They stand behind their procedures, and when we were getting billed more from the insurance company, they helped us out so that that wouldn't happen anymore. I am a current client of this provider

5 5 1

Maureen W_3 2019-10-23 They have helped me the most with driving. They could have better communication in the office. I am a current client of this provider

5 4 1

Jim P_4 2019-10-14 It was great. They were here when I was gone for a few days. My husband liked them very much. They provided very good care. I am a current client of this provider

5 5 1

John P_21 2019-09-26 Every time we have come to a decision about who would come, it has always been positive. I like that the people that I have had are efficient and friendly. I am a current client of this provider

5 5 1

Russ M_1 2019-09-26 It was absolutely necessary during the 24/7 care. I am not sure if my sisters and I could have handled that 24/7 care without them. My mother had three different leg surgeries and a stroke in a short amount of time. They are very available and quick to respond when we needed help. My mother is the one who needs the care. We are approaching 20 months with them. We have used lots of different caregivers when she was in the hospital, rehab, retirement home, and now in her assisted living home. They allow you to customize what you need specifically. I also like the quality of care, and we haven't had anyone that was bad. We've never had anyone we didn't trust. They are on time, and I've never felt like we have been left in a lurch. I am a current client of this provider

5 5 1

Marla C 2019-09-25 They did the little things I can't do. I liked that everybody was friendly and accommodating. I am a past client of this provider

5 5 1

Anonymous_2550 2019-09-11 They employ a shopper. It helps me to have them because I have a bad back, and it's hard for me to do it myself. They need to get a better time-keeping system instead of the one they are using. I am a current client of this provider

5 4 1

William G_10 2019-09-09 They have helped me the most by giving me a few hours away from home to do things. I like that the caregiver does a nice job for my wife. I am a current client of this provider

5 5 1

Valerie L_2 2019-08-28 She communicates with him in a good way. He admires who she is. She's able to connect with him in a way that others haven't been able to. The person that they assigned on Saturday is above average in their ability to communicate with him. He likes the care he gets from her. I am a current client of this provider

5 5 1

Anonymous_2287 2019-08-22 He is confined to a bed and cannot get up to go to a bathroom. He has to have a bed bath every day, so it has a great impact. They are accommodating, and they come at the time of day that we need them. Their helpers are good. I am a current client of this provider

5 5 1

Josie P 2019-08-22 Most of the caregivers are personable and kind, and the care has been consistent. They need to improve their communication, especially to communicate when things are changing. I am a current client of this provider

5 4 1

David G_6 2019-08-14 They don't always have a crisis and need someone. The person is always on standby, though. I would recommend them to people who live at the same complex as my parents. I am a current client of this provider

5 4 1

Sharon L_9 2019-07-30 She cleans really well, is good company, and is honest. I love the caregiver because she is terrific. I am a current client of this provider

5 5 1

Mike S_4 2019-07-30 My mother is happy with them. They are on time and help with her daily needs. I like the ladies who are assigned to come over mainly to help my mother. I am a current client of this provider

5 5 1

Julie W_1 2019-07-25 They did everything from running errands for her, to cleaning around the house, to keeping her company. I thought they were very reliable, and most of the aides that we had were excellent. There were some that we really liked. I am a past client of this provider

5 5 1

Bill S_2 2019-07-15 It means I do not have to stay home with her. They do everything that needs to be done. They take care of her and pick things up at the store. The two women that work with us are responsible and nice. I am a current client of this provider

5 5 1

Kathy S_13 2019-06-25 She likes to clean and do things the way I like to do them. I haven't had to train her. She is pleasant to have around. I think she is outstanding. She gets right to her job. She does a good job of her work. She knows ahead of how you want things. She is on time and makes sure things are better. I am a current client of this provider

5 5 1

Anonymous_1955 2019-06-18 By the time the company was hired, my mom was wanting to go to her own home out of town. When care providers come, they should have a rough idea of what they are going to do with the person they will take care of. I am a past client of this provider

5 4 1

Janelle P 2019-05-29 The things they do for me make my life easier. They make sure I don't forget my meds. They help me do things around the house. I like the ladies that they have sent to me. The office people are also nice. I am a current client of this provider

5 5 1

Patrick K 2019-05-16 They should try to find someone to talk to us. My father is hard of hearing and has dementia. We need to sit down with them and figure out what services they provide, or try to find another caregiver. Their customer service could improve. It is hard to find someone to talk to. They could straighten things out to get the correct positions for workers. I am a current client of this provider

5 4 1

Dora A 2019-04-29 They show up on time, are very friendly, help around the house, and ask if I need anything. They are all very friendly, and they do not come here and just sit. We talk and have pleasant conversations, and I like their company during the day. I am a current client of this provider

5 5 1

Wayman G 2019-04-29 They have made things easier because I can leave for a couple of hours. I like the individual that is taking care of us now. I am a current client of this provider

5 5 1

Guy V 2019-04-11 All of the caregivers have been nice and on time. They seem like a good agency to work with. They've been doing a fine job. They've been willing to talk about the services and what I can expect. I am a current client of this provider

5 4 1

Lorraine R_1 2019-03-25 I wouldn't be able to get any food if she didn't go shopping for me. My gal is prompt, knowledgeable, and she follows directions. I am a current client of this provider

5 5 1

Anonymous_1615 2019-03-25 They could make my life easier by having people show up on time. They could improve with their communication. I am a current client of this provider

5 4 1

Ceclia G 2019-03-13 They are very friendly and kind. It's hard when you're old and handicapped and people are unkind. They are always on time. The girls who come are very kind and they listen to me. I am a current client of this provider

5 5 1

Winnie F_1 2019-02-21 She couldn't be more helpful. She helps me with almost everything. I am happy with the gal I have. I have her for three hours Mondays, Wednesdays, and Fridays and she is just super excellent. I could not have anybody better. I am a current client of this provider

5 5 1

Esther S_2 2019-02-20 I can keep it tidy, but I am very grateful because it helps my health to have the place cleaned. I like the fact that they seem to be on top of their employees. Right at Home got someone to come who was competent. All the caregivers have been really nice and eager to be helpful. I am a current client of this provider

5 5 1

Joan G_1 2019-02-19 I know they really value it and it is necessary to them. It makes my life easier too. They go the extra mile to find a satisfactory person. I am a current client of this provider

5 5 1

Kraig W_1 2019-02-13 They have eyes on my mother everyday to know how she is. They show up on time and are kind. I am a current client of this provider

5 5 1

Rick S_5 2019-01-29 They helped us out by having personal follow ups. I like them because they cared. I am a past client of this provider

5 5 1

Tim H_2 2019-01-22 It's great having the same person here every day for my mother. The caregivers are really wonderful. I am a current client of this provider

5 5 1

Anne D_3 2019-01-16 The caregivers have been there for me so that I can get out. I am the primary caregiver and I also have a business to go to. I think that it's kind of a tough situation to find people. Right now I have great people. I am a current client of this provider

5 4 1

Edith S_1 2018-11-28 Some people were good, and others were not. I did not want them there in the first place. I hated having someone in my house. There were several I really did not care for. I am a past client of this provider

5 2 1

Clay G 2018-11-28 They are reliable. They have helped her with transportation. I am a current client of this provider

5 5 1

Lisa B_2 2018-11-28 They're true to their word, they're always on time, and they try very hard to work with you. They take care of my dad whenever he needs anything, and they are always there for him. I am a current client of this provider

5 5 1

Linda H_10 2018-11-09 I like the flexibility that if something comes up then I can call and they are very accommodating. Since my husband has a broken hip and we are both on walkers the idea to have someone to drive us to get things is wonderful. I couldn't do without them. I am a current client of this provider

5 4 1

Byron F_1 2018-11-09 It a great operation and everyone seems to know what they're doing. Everyone that they've sent so far has done a good job and that helps me so I can do a few other things. I am a current client of this provider

5 5 1

Cathy C_2 2018-10-30 I have recommended them to others. They are always available. They're babysitters and I can get things done. I am a current client of this provider

5 5 1

Joan K_3 2018-10-26 The girls that we've gotten are very caring and we don't mind having them around at all. They've made life easier in so many ways because they do the things that we cannot do. I am a current client of this provider

5 5 1

Bill S_4 2018-10-15 I really like the people. My caregiver, in particular, is wonderful. They have kept my loved one happy, and therefore I am happy. I am a current client of this provider

5 5 1

Irene M_4 2018-10-15 She is marvelous and does everything I want. She is very clean and has a pleasant attitude. She does the cleaning, takes me shopping, and helps me put stuff away. I am a current client of this provider

5 5 1

Anonymous_270 2018-10-15 I like that they are consistent and I like their help. They make my life easier by helping me with motivation and when I am out of energy they are there to help inspire me. I am a current client of this provider

5 5 1

Jackie F_1 2018-09-27 They are very kind and they work to make sure someone is there as soon as possible. They were really helpful. She was willing to call my family which helped out a lot. I am a past client of this provider

5 5 1

Lorraine R 2018-09-18 They seem to be willing to do anything I ask. They help me with grocery shopping. I am a current client of this provider

5 5 1

Linda G 2018-08-20 They need to do more aide preparation on how to walk by the side of someone who is in recovery. This is the hardest experience I've had and I need them. I couldn't do without them. They shop for me and get my medications. I am a current client of this provider

5 5 1

Russ M 2018-08-20 I like that they are easy to communicate with, and are flexible. I have had a lot of different caregivers, and 95% of them have been good. There is an occasional caregiver who is not familiar with my mother, and then there are the regular caregivers that know her very well. I am a current client of this provider

5 4 1

Mary D 2018-08-20 They were very professional and willing to do anything that was needed. I couldn't do anything after my brain injury, and I think they helped in every conceivable way. I am a past client of this provider

5 5 1

Albert V 2018-08-20 I like the energy with which they go about their work. It has freed my wife so that we can do things together. They have been friendly. I am a current client of this provider

5 5 1

Winnie F 2018-08-14 Kim, the girl we have now, has been extraordinarily helpful with the things I need assistance with. She does things I can't do. They help me get my exercises I'm supposed to do. I had two strokes and getting my exercising in is important. My overall health has become better with their help. I am a current client of this provider

5 5 1

Anonymous 2018-07-30 The caregivers come on time. The caregivers could have more training. I am a current client of this provider

5 4 1

Jan B_4 2018-07-30 They're all very capable caregivers. The light housekeeping has been very beneficial. I am a current client of this provider

5 5 1

Julie W 2018-07-23 I have recommended them to people. The aides have been great and they have been very flexible when I have to change the schedule. They take care of some practical things for my mom so that when I see her, I can do more normal things as mother and daughter. She really likes the aide and having her there twice a week has improved my mother's mood. I am a current client of this provider

5 5 1

Rick S_2 2018-07-18 They are very good and trustworthy. They give companionship and have genuine concern and care for my loved one. I am a current client of this provider

5 5 1

Shirley S 2018-07-16 They should've had a replacement lined up when that girl had to leave for an emergency. The services just caused more confusion. I am a past client of this provider

5 3 1

Marion H 2018-06-26 They are flexible, friendly, and easy to deal with. They come to give my mother companionship. I am a current client of this provider

5 5 1

Eric L 2018-06-13 They show up on time and are willing to even do extra things around the house. They are faithful to initiate any helpful things they can think of for my husband. I started with Right at Home, but then I hired a private nurse. When the private nurse could no longer come, we went back to Right at Home. They went and picked up my prescription for me when I couldn't. I am a current client of this provider

5 5 1

Tim H 2018-06-13 They are very understanding and patient. My caregiver gets here every day on time and really helps out, it's great! I'm glad to have someone help me with my mom. I am a current client of this provider

5 5 1

Kathy S_8 2018-05-29 My caregiver visits while she works and gets everything done. She is very organized and is very good. She is always on time. She gets the work done. I am a current client of this provider

5 5 1

Miranda B 2018-05-24 They were prompt, friendly, and had caring people. They did all the little chores I couldn't physically do any more. I am a past client of this provider

5 5 1

Linda H 2018-05-24 They are very dependable, but we have care three times a week. Two days a week we have the same caregiver and on Saturdays I have to have a different one. Having a consistent caregiver would make our life easier. Every week, I have to show them everything. I am a current client of this provider

5 4 1

Byron F 2018-05-15 They come and clean the place. They're very friendly. Every girl that comes here has been real good and outstanding. The cleaning was the biggest problem I had. I am a current client of this provider

5 5 1

Tim V 2018-05-15 I've never had a negative experience with them. They're always punctual and communicate well. She needs help and when I'm at work they can provide that help. I am a current client of this provider

5 5 1

Mike S 2018-05-15 I am satisfied with the care that my mother is getting and the caregiver is doing a good job. She is able to clean, shop, and be there to visit with my mother. Being there when I can't be there is important. I have another brother in town, too, and we both appreciate that. I am a current client of this provider

5 5 1

Ruth N 2018-04-26 They're always on time and have never disappointed me. They've done what we've asked and are what we need. They were escorting me to places that I needed to go when I needed the help. They help with some housekeeping. I am a current client of this provider

5 5 1

Carrie L_1 2018-04-26 The person that is sent is outstanding with the care she provides for my husband. Whenever the caregiver comes, my husband is in better shape all day. I am a current client of this provider

5 5 1

Henry M_3 2018-04-26 Most of the caregivers they have are kind. Not all of them are but most. They give me the ability to continue my daily routine while knowing my mother is taken care of. I am a current client of this provider

5 5 1

Patricia M 2018-04-13 99 percent of the time the caregivers are there. They stay with him and bring him back. There never is any problem. They seem to treat him well. They show up when they are supposed to and they are careful. We have a good working relationship. I am a current client of this provider

5 5 1

Chris H 2018-03-14 They are very easy to use. They check up on my loved one frequently. I am a current client of this provider

5 5 1

Dave & Geoffri D 2018-03-14 The last caregiver they sent was really good. I had them a few years ago and the quality seems to have improved. I just had carpel tunnel surgery and they do the things that I can't to at the moment, like wash my hair and things like that. I am a current client of this provider

5 4 1

Anonymous 2018-03-14 So far, the quality of help is good. They seem to really try to work with me. They are pleasant to work with. My loved one doesn't think they need help, but for me this is a big move. I don't have the time and energy to put into my loved one's needs or wants. It has been a tremendous impact for me and makes a difference in making them safe. I am a current client of this provider

5 5 1

Pat T 2018-03-09 The caregivers are fantastic. My caregiver has stayed longer hours without complaining. My caregiver is here when I need help. They send me the same caregiver. I am a current client of this provider

5 5 1

James C 2018-01-26 Right at Home needs to have less turn over. Their caregivers need to be trained better on how to communicate with the elderly. The caregivers need to pay attention to the people they are caring for. I am a current client of this provider

5 3 1

Anonymous 2017-12-11 I would tell a friend that Right at Home sends good caregivers. Right at Home makes my life easier because I don't have to do as much. I am a current client of this provider

5 4 1

Margaret P 2017-12-11 Right at Home doesn't train their staff or communicate changes to me. Right at Home at least always made sure that somebody showed up, but they didn't tell me who was coming and I would be opening my door to strangers, which was very unnerving. I am a past client of this provider

5 2 1

Tim H 2017-11-27 Right at Home is great. I'm the guardian for my mother, and I need the services from Right at Home. The elderly can't do a lot of things anymore, like day to day things like bathing and getting dressed. I am a current client of this provider

5 5 1

Josephine M 2017-11-16 I was very happy with the services from Right at Home. I don't have any complaints. Everyone was very good at helping me. I just feel like the services were excellent. I am a past client of this provider

5 4 1

Byron F 2017-11-09 I would tell someone about the service I have received from Right at Home and how good they are. Right at Home helps me with my light housekeeping and all kinds of things. I am a current client of this provider

5 5 1

Kathy S_1 2017-11-09 Right at Home has sent a caregiver that I have had for over a year and she is great, but prior to this I was not as happy with the help from Right at Home. It was still better than another company that I have used. Right at Home sent caregivers that didn't seem to know what to do or how to do washing. They wanted to talk but not work. The caregiver now is much better. I am a current client of this provider

5 3 1

Florencio T 2017-10-25 Right at Home has great caregivers and staff. The services helped me with health complications and made it easier to live day-to-day. I am a past client of this provider

5 5 1

Susan C_17 2017-10-23 I would recommend Right at Home because I like how nice the people are. Right at Home has made my life better because they are very helpful for me, but I do not like how they charge so much for their services. I am a past client of this provider

5 4 1

Ginger P 2017-10-19 Right at Home could have provided more caregivers with more training and made sure the caregiver was trained and capable to provide the care needed. Right at Home made my life really frustrating because they would send caregivers that didn't know what they where doing. I am a past client of this provider

5 4 1

Bill S_13 2017-10-12 Right at Home provides good people. Right at Home comes in and just does stuff. The caregiver keeps my wife busy and engages her. I am a current client of this provider

5 5 1

Barbara N_3 2017-10-12 Right at Home is honest and does what you need, and they look out for your welfare. They are prompt. Help with groceries has impacted my life significantly. I am a current client of this provider

5 5 1

Christopher R. Perine 2016-10-09 For right at home a 4 star but if you get the privilege of getting a care giver by the name of Patricia V. she gets 5 stars by far. She shows compassion to her clients. She is attentive and so very helpful. This young lady is my mother in laws care giver but she knows my wife is a stage 4 cancer patient, so she also shows so much caring and compassion for my wife. Other

5 4 1

ABQ transplant 2015-10-29 My father gets care from this company. The girls that come out are awesome! It has taken my Dad several months to become comfortable with them, but that is because he does not want to ask for help! The office help has always been great about me adding hours or days....my only concern is that they will send different people out without informing us. This is not good , as my Dad is blind and will answer the door to anyone! I want him to be comfortable with his caretakers and have consistency. I am a current client of this provider

5 3 1

Margie 1 2012-08-13 We did find an in-home care for my parents and It's Right at Home. Their caregiver is really good with regards to taking care of my loved ones. I must say that we found a caregiver who is a good match for my parents. Pretty much both of them are comfortable with their caregiver. From what I see, they are very nurturing and attentive and I'm very pleased about it. It's just great to find a very nice caregiver. Highly recommended! I am a current client of this provider

5 5 1

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2019, 2020

Right at Home Albuquerque (800) 973-1841

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Reviews of Right at Home Albuquerque

94 Reviews Write a review

Home Care Reviews for Right at Home Albuquerque

December 31, 2019

By Anonymous_2966

I am a current client of this provider

The regulars are excellent, but the others need more training. One of the disappointments I have is that they need to staff more. We always run into a problem. Some of the people that they put in there aren't really trained enough to be able to handle things. They send people that say they've had training with a Hoyer lift, but they haven't really. We're not a training ground. We need people who meet his level of care. The steady people are good and have gotten to know him. If you send him someone new, he has a hard time warming up to them.

December 16, 2019

By Lynne Y

I am a current client of this provider

My mother is in hospice, so there is a lot of work. She has to be changed, and she's given a sponge bath. It's a lot of care. I like their individual attention to my loved one. She's outstanding. We have been using a lady, and she is amazing.

December 09, 2019

By Anonymous_996

I am a current client of this provider

They have helped do a few errands for me. They are very courteous. I have been very pleased.

November 21, 2019

By Linda H_15

I am a current client of this provider

If they say say they are going to be here they are here. I don't have to worry about them not showing up. They are very organized and I can depend on them.

November 18, 2019

By Byron F_2

I am a current client of this provider

I've never had any complaints. The most helpful is their cleaning. They clean the house and all that. It is a real help for me. I like the whole thing. I've never had anyone that wasn't good. They are all good women that come.

November 14, 2019

By Marj R

I am a current client of this provider

They've been flexible in letting us change arrangements. I like that they're flexible and friendly.

November 08, 2019

By Benny D

I am a current client of this provider

They seem to have good people. It has been a positive experience. I like that they are reliable.

October 28, 2019

By Valerie B_5

I am a current client of this provider

It really is great to have a caregiver here to help me get around. They stand behind their procedures, and when we were getting billed more from the insurance company, they helped us out so that that wouldn't happen anymore.

October 23, 2019

By Maureen W_3

I am a current client of this provider

They have helped me the most with driving. They could have better communication in the office.

October 14, 2019

By Jim P_4

I am a current client of this provider

It was great. They were here when I was gone for a few days. My husband liked them very much. They provided very good care.

September 26, 2019

By John P_21

I am a current client of this provider

Every time we have come to a decision about who would come, it has always been positive. I like that the people that I have had are efficient and friendly.

September 26, 2019

By Russ M_1

I am a current client of this provider

It was absolutely necessary during the 24/7 care. I am not sure if my sisters and I could have handled that 24/7 care without them. My mother had three different leg surgeries and a stroke in a short amount of time. They are very available and quick to respond when we needed help. My mother is the one who needs the care. We are approaching 20 months with them. We have used lots of different caregivers when she was in the hospital, rehab, retirement home, and now in her assisted living home. They allow you to customize what you need specifically. I also like the quality of care, and we haven't had anyone that was bad. We've never had anyone we didn't trust. They are on time, and I've never felt like we have been left in a lurch.

September 25, 2019

By Marla C

I am a past client of this provider

They did the little things I can't do. I liked that everybody was friendly and accommodating.

September 11, 2019

By Anonymous_2550

I am a current client of this provider

They employ a shopper. It helps me to have them because I have a bad back, and it's hard for me to do it myself. They need to get a better time-keeping system instead of the one they are using.

September 09, 2019

By William G_10

I am a current client of this provider

They have helped me the most by giving me a few hours away from home to do things. I like that the caregiver does a nice job for my wife.

August 28, 2019

By Valerie L_2

I am a current client of this provider

She communicates with him in a good way. He admires who she is. She's able to connect with him in a way that others haven't been able to. The person that they assigned on Saturday is above average in their ability to communicate with him. He likes the care he gets from her.

August 22, 2019

By Anonymous_2287

I am a current client of this provider

He is confined to a bed and cannot get up to go to a bathroom. He has to have a bed bath every day, so it has a great impact. They are accommodating, and they come at the time of day that we need them. Their helpers are good.

August 22, 2019

By Josie P

I am a current client of this provider

Most of the caregivers are personable and kind, and the care has been consistent. They need to improve their communication, especially to communicate when things are changing.

August 14, 2019

By David G_6

I am a current client of this provider

They don't always have a crisis and need someone. The person is always on standby, though. I would recommend them to people who live at the same complex as my parents.

July 30, 2019

By Sharon L_9

I am a current client of this provider

She cleans really well, is good company, and is honest. I love the caregiver because she is terrific.

July 30, 2019

By Mike S_4

I am a current client of this provider

My mother is happy with them. They are on time and help with her daily needs. I like the ladies who are assigned to come over mainly to help my mother.

July 25, 2019

By Julie W_1

I am a past client of this provider

They did everything from running errands for her, to cleaning around the house, to keeping her company. I thought they were very reliable, and most of the aides that we had were excellent. There were some that we really liked.

July 15, 2019

By Bill S_2

I am a current client of this provider

It means I do not have to stay home with her. They do everything that needs to be done. They take care of her and pick things up at the store. The two women that work with us are responsible and nice.

June 25, 2019

By Kathy S_13

I am a current client of this provider

She likes to clean and do things the way I like to do them. I haven't had to train her. She is pleasant to have around. I think she is outstanding. She gets right to her job. She does a good job of her work. She knows ahead of how you want things. She is on time and makes sure things are better.

June 18, 2019

By Anonymous_1955

I am a past client of this provider

By the time the company was hired, my mom was wanting to go to her own home out of town. When care providers come, they should have a rough idea of what they are going to do with the person they will take care of.

May 29, 2019

By Janelle P

I am a current client of this provider

The things they do for me make my life easier. They make sure I don't forget my meds. They help me do things around the house. I like the ladies that they have sent to me. The office people are also nice.

May 16, 2019

By Patrick K

I am a current client of this provider

They should try to find someone to talk to us. My father is hard of hearing and has dementia. We need to sit down with them and figure out what services they provide, or try to find another caregiver. Their customer service could improve. It is hard to find someone to talk to. They could straighten things out to get the correct positions for workers.

April 29, 2019

By Dora A

I am a current client of this provider

They show up on time, are very friendly, help around the house, and ask if I need anything. They are all very friendly, and they do not come here and just sit. We talk and have pleasant conversations, and I like their company during the day.

April 29, 2019

By Wayman G

I am a current client of this provider

They have made things easier because I can leave for a couple of hours. I like the individual that is taking care of us now.

April 11, 2019

By Guy V

I am a current client of this provider

All of the caregivers have been nice and on time. They seem like a good agency to work with. They've been doing a fine job. They've been willing to talk about the services and what I can expect.

March 25, 2019

By Lorraine R_1

I am a current client of this provider

I wouldn't be able to get any food if she didn't go shopping for me. My gal is prompt, knowledgeable, and she follows directions.

March 25, 2019

By Anonymous_1615

I am a current client of this provider

They could make my life easier by having people show up on time. They could improve with their communication.

March 13, 2019

By Ceclia G

I am a current client of this provider

They are very friendly and kind. It's hard when you're old and handicapped and people are unkind. They are always on time. The girls who come are very kind and they listen to me.

February 21, 2019

By Winnie F_1

I am a current client of this provider

She couldn't be more helpful. She helps me with almost everything. I am happy with the gal I have. I have her for three hours Mondays, Wednesdays, and Fridays and she is just super excellent. I could not have anybody better.

February 20, 2019

By Esther S_2

I am a current client of this provider

I can keep it tidy, but I am very grateful because it helps my health to have the place cleaned. I like the fact that they seem to be on top of their employees. Right at Home got someone to come who was competent. All the caregivers have been really nice and eager to be helpful.

February 19, 2019

By Joan G_1

I am a current client of this provider

I know they really value it and it is necessary to them. It makes my life easier too. They go the extra mile to find a satisfactory person.

February 13, 2019

By Kraig W_1

I am a current client of this provider

They have eyes on my mother everyday to know how she is. They show up on time and are kind.

January 29, 2019

By Rick S_5

I am a past client of this provider

They helped us out by having personal follow ups. I like them because they cared.

January 22, 2019

By Tim H_2

I am a current client of this provider

It's great having the same person here every day for my mother. The caregivers are really wonderful.

January 16, 2019

By Anne D_3

I am a current client of this provider

The caregivers have been there for me so that I can get out. I am the primary caregiver and I also have a business to go to. I think that it's kind of a tough situation to find people. Right now I have great people.

November 28, 2018

By Edith S_1

I am a past client of this provider

Some people were good, and others were not. I did not want them there in the first place. I hated having someone in my house. There were several I really did not care for.

Provider Response

Edith, it’s always disappointing when I hear someone was unhappy with our services. We work hard to make a good match between our caregivers and clients, and all our caregivers are carefully screened and trained to provide the best possible care. However we understand that issues can arise. Please know that you are always welcome to contact our office if you’re dissatisfied for any reason and we will do everything we can to resolve your concerns, including introducing you to new caregivers with whom you might feel more comfortable. We enjoyed having you as a client and wish you the very best! Timothy Shultz, Managing Member

November 28, 2018

By Clay G

I am a current client of this provider

They are reliable. They have helped her with transportation.

November 28, 2018

By Lisa B_2

I am a current client of this provider

They're true to their word, they're always on time, and they try very hard to work with you. They take care of my dad whenever he needs anything, and they are always there for him.

November 09, 2018

By Linda H_10

I am a current client of this provider

I like the flexibility that if something comes up then I can call and they are very accommodating. Since my husband has a broken hip and we are both on walkers the idea to have someone to drive us to get things is wonderful. I couldn't do without them.

November 09, 2018

By Byron F_1

I am a current client of this provider

It a great operation and everyone seems to know what they're doing. Everyone that they've sent so far has done a good job and that helps me so I can do a few other things.

October 30, 2018

By Cathy C_2

I am a current client of this provider

I have recommended them to others. They are always available. They're babysitters and I can get things done.

October 26, 2018

By Joan K_3

I am a current client of this provider

The girls that we've gotten are very caring and we don't mind having them around at all. They've made life easier in so many ways because they do the things that we cannot do.

October 15, 2018

By Bill S_4

I am a current client of this provider

I really like the people. My caregiver, in particular, is wonderful. They have kept my loved one happy, and therefore I am happy.

October 15, 2018

By Irene M_4

I am a current client of this provider

She is marvelous and does everything I want. She is very clean and has a pleasant attitude. She does the cleaning, takes me shopping, and helps me put stuff away.

October 15, 2018

By Anonymous_270

I am a current client of this provider

I like that they are consistent and I like their help. They make my life easier by helping me with motivation and when I am out of energy they are there to help inspire me.

September 27, 2018

By Jackie F_1

I am a past client of this provider

They are very kind and they work to make sure someone is there as soon as possible. They were really helpful. She was willing to call my family which helped out a lot.

September 18, 2018

By Lorraine R

I am a current client of this provider

They seem to be willing to do anything I ask. They help me with grocery shopping.

August 20, 2018

By Linda G

I am a current client of this provider

They need to do more aide preparation on how to walk by the side of someone who is in recovery. This is the hardest experience I've had and I need them. I couldn't do without them. They shop for me and get my medications.

August 20, 2018

By Russ M

I am a current client of this provider

I like that they are easy to communicate with, and are flexible. I have had a lot of different caregivers, and 95% of them have been good. There is an occasional caregiver who is not familiar with my mother, and then there are the regular caregivers that know her very well.

August 20, 2018

By Mary D

I am a past client of this provider

They were very professional and willing to do anything that was needed. I couldn't do anything after my brain injury, and I think they helped in every conceivable way.

August 20, 2018

By Albert V

I am a current client of this provider

I like the energy with which they go about their work. It has freed my wife so that we can do things together. They have been friendly.

August 14, 2018

By Winnie F

I am a current client of this provider

Kim, the girl we have now, has been extraordinarily helpful with the things I need assistance with. She does things I can't do. They help me get my exercises I'm supposed to do. I had two strokes and getting my exercising in is important. My overall health has become better with their help.

July 30, 2018

By Anonymous

I am a current client of this provider

The caregivers come on time. The caregivers could have more training.

July 30, 2018

By Jan B_4

I am a current client of this provider

They're all very capable caregivers. The light housekeeping has been very beneficial.

July 23, 2018

By Julie W

I am a current client of this provider

I have recommended them to people. The aides have been great and they have been very flexible when I have to change the schedule. They take care of some practical things for my mom so that when I see her, I can do more normal things as mother and daughter. She really likes the aide and having her there twice a week has improved my mother's mood.

July 18, 2018

By Rick S_2

I am a current client of this provider

They are very good and trustworthy. They give companionship and have genuine concern and care for my loved one.

July 16, 2018

By Shirley S

I am a past client of this provider

They should've had a replacement lined up when that girl had to leave for an emergency. The services just caused more confusion.

June 26, 2018

By Marion H

I am a current client of this provider

They are flexible, friendly, and easy to deal with. They come to give my mother companionship.

June 13, 2018

By Eric L

I am a current client of this provider

They show up on time and are willing to even do extra things around the house. They are faithful to initiate any helpful things they can think of for my husband. I started with Right at Home, but then I hired a private nurse. When the private nurse could no longer come, we went back to Right at Home. They went and picked up my prescription for me when I couldn't.

June 13, 2018

By Tim H

I am a current client of this provider

They are very understanding and patient. My caregiver gets here every day on time and really helps out, it's great! I'm glad to have someone help me with my mom.

May 29, 2018

By Kathy S_8

I am a current client of this provider

My caregiver visits while she works and gets everything done. She is very organized and is very good. She is always on time. She gets the work done.

May 24, 2018

By Miranda B

I am a past client of this provider

They were prompt, friendly, and had caring people. They did all the little chores I couldn't physically do any more.

May 24, 2018

By Linda H

I am a current client of this provider

They are very dependable, but we have care three times a week. Two days a week we have the same caregiver and on Saturdays I have to have a different one. Having a consistent caregiver would make our life easier. Every week, I have to show them everything.

May 15, 2018

By Byron F

I am a current client of this provider

They come and clean the place. They're very friendly. Every girl that comes here has been real good and outstanding. The cleaning was the biggest problem I had.

May 15, 2018

By Tim V

I am a current client of this provider

I've never had a negative experience with them. They're always punctual and communicate well. She needs help and when I'm at work they can provide that help.

May 15, 2018

By Mike S

I am a current client of this provider

I am satisfied with the care that my mother is getting and the caregiver is doing a good job. She is able to clean, shop, and be there to visit with my mother. Being there when I can't be there is important. I have another brother in town, too, and we both appreciate that.

April 26, 2018

By Ruth N

I am a current client of this provider

They're always on time and have never disappointed me. They've done what we've asked and are what we need. They were escorting me to places that I needed to go when I needed the help. They help with some housekeeping.

April 26, 2018

By Carrie L_1

I am a current client of this provider

The person that is sent is outstanding with the care she provides for my husband. Whenever the caregiver comes, my husband is in better shape all day.

April 26, 2018

By Henry M_3

I am a current client of this provider

Most of the caregivers they have are kind. Not all of them are but most. They give me the ability to continue my daily routine while knowing my mother is taken care of.

April 13, 2018

By Patricia M

I am a current client of this provider

99 percent of the time the caregivers are there. They stay with him and bring him back. There never is any problem. They seem to treat him well. They show up when they are supposed to and they are careful. We have a good working relationship.

March 14, 2018

By Chris H

I am a current client of this provider

They are very easy to use. They check up on my loved one frequently.

March 14, 2018

By Dave & Geoffri D

I am a current client of this provider

The last caregiver they sent was really good. I had them a few years ago and the quality seems to have improved. I just had carpel tunnel surgery and they do the things that I can't to at the moment, like wash my hair and things like that.

March 14, 2018

By Anonymous

I am a current client of this provider

So far, the quality of help is good. They seem to really try to work with me. They are pleasant to work with. My loved one doesn't think they need help, but for me this is a big move. I don't have the time and energy to put into my loved one's needs or wants. It has been a tremendous impact for me and makes a difference in making them safe.

March 09, 2018

By Pat T

I am a current client of this provider

The caregivers are fantastic. My caregiver has stayed longer hours without complaining. My caregiver is here when I need help. They send me the same caregiver.

January 26, 2018

By James C

I am a current client of this provider

Right at Home needs to have less turn over. Their caregivers need to be trained better on how to communicate with the elderly. The caregivers need to pay attention to the people they are caring for.

December 11, 2017

By Anonymous

I am a current client of this provider

I would tell a friend that Right at Home sends good caregivers. Right at Home makes my life easier because I don't have to do as much.

December 11, 2017

By Margaret P

I am a past client of this provider

Right at Home doesn't train their staff or communicate changes to me. Right at Home at least always made sure that somebody showed up, but they didn't tell me who was coming and I would be opening my door to strangers, which was very unnerving.

Provider Response

Margaret, we are very sorry that you had a bad experience. Right at Home caregivers are carefully screened and provided with 40 hours of training over the course of their first year. Our administrative staff are instructed to communicate all shift changes to our clients well in advance to avoid any surprises, and we work hard to make sure that caregivers and clients are properly introduced before they show up for their first shift. Right at Home in Albuquerque has been under new management since March of 2018, and it is our goal to provide the best care in our industry. If you ever need excellent caregiving services, we hope you’ll give us a second look!

November 27, 2017

By Tim H

I am a current client of this provider

Right at Home is great. I'm the guardian for my mother, and I need the services from Right at Home. The elderly can't do a lot of things anymore, like day to day things like bathing and getting dressed.

November 16, 2017

By Josephine M

I am a past client of this provider

I was very happy with the services from Right at Home. I don't have any complaints. Everyone was very good at helping me. I just feel like the services were excellent.

November 09, 2017

By Byron F

I am a current client of this provider

I would tell someone about the service I have received from Right at Home and how good they are. Right at Home helps me with my light housekeeping and all kinds of things.

November 09, 2017

By Kathy S_1

I am a current client of this provider

Right at Home has sent a caregiver that I have had for over a year and she is great, but prior to this I was not as happy with the help from Right at Home. It was still better than another company that I have used. Right at Home sent caregivers that didn't seem to know what to do or how to do washing. They wanted to talk but not work. The caregiver now is much better.

October 25, 2017

By Florencio T

I am a past client of this provider

Right at Home has great caregivers and staff. The services helped me with health complications and made it easier to live day-to-day.

October 23, 2017

By Susan C_17

I am a past client of this provider

I would recommend Right at Home because I like how nice the people are. Right at Home has made my life better because they are very helpful for me, but I do not like how they charge so much for their services.

October 19, 2017

By Ginger P

I am a past client of this provider

Right at Home could have provided more caregivers with more training and made sure the caregiver was trained and capable to provide the care needed. Right at Home made my life really frustrating because they would send caregivers that didn't know what they where doing.

October 12, 2017

By Bill S_13

I am a current client of this provider

Right at Home provides good people. Right at Home comes in and just does stuff. The caregiver keeps my wife busy and engages her.

October 12, 2017

By Barbara N_3

I am a current client of this provider

Right at Home is honest and does what you need, and they look out for your welfare. They are prompt. Help with groceries has impacted my life significantly.

October 09, 2016

By Christopher R. Perine

Other

For right at home a 4 star but if you get the privilege of getting a care giver by the name of Patricia V. she gets 5 stars by far. She shows compassion to her clients. She is attentive and so very helpful. This young lady is my mother in laws care giver but she knows my wife is a stage 4 cancer patient, so she also shows so much caring and compassion for my wife.

October 29, 2015

By ABQ transplant

I am a current client of this provider

My father gets care from this company. The girls that come out are awesome! It has taken my Dad several months to become comfortable with them, but that is because he does not want to ask for help! The office help has always been great about me adding hours or days....my only concern is that they will send different people out without informing us. This is not good , as my Dad is blind and will answer the door to anyone! I want him to be comfortable with his caretakers and have consistency.

August 13, 2012

By Margie 1

I am a current client of this provider

We did find an in-home care for my parents and It's Right at Home. Their caregiver is really good with regards to taking care of my loved ones. I must say that we found a caregiver who is a good match for my parents. Pretty much both of them are comfortable with their caregiver. From what I see, they are very nurturing and attentive and I'm very pleased about it. It's just great to find a very nice caregiver. Highly recommended!

See all Home Care reviews (94)

About Right at Home Albuquerque

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.