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Right at Home Albuquerque

6614 Gulton Ct, Albuquerque, NM 87109

(505) 207-4770

Verified Partner

4.65

(221 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Albuquerque in Albuquerque, New Mexico

4.65

(221 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Judy A_18

    5

    May 14, 2024

    I am a current client of this provider

    I have had to organize it more than I would like but it has been helpful. They have been very responsive and quick to respond to issues.

    Angel C_3

    5

    May 2, 2024

    I am a current client of this provider

    The transportation helps the most. The communication has been amazing, and I like the overall service.

    Jay Crabill C

    5

    May 1, 2024

    I am a current client of this provider

    I have a clean house without having to do it. I get my house cleaned.

    Harlan S

    5

    April 19, 2024

    I am a current client of this provider

    They help me go to the bathroom. They are dependable.

    Elza J

    5

    April 1, 2024

    I am a current client of this provider

    The provider helps the most with laundry. They have been flexible about my needs.

    Jan J_1

    5

    March 20, 2024

    I am a current client of this provider

    I have had some caregivers for several years, so I know them really well. I don't have to ask for things. They know what I need. The office staff is very efficient and the caregivers that they have provided over the years have been excellent. If I ever have issues with the caregivers. The staff very good about finding a better fit for me.

    Nancy M_70

    5

    March 13, 2024

    I am a current client of this provider

    They have reduced my stress and given me independence as the primary point person for my mom in town. They are a national organization but you have local representatives, so we were confident that the employees were insured and bonded.

    Ashley W_4

    5

    March 11, 2024

    I am a current client of this provider

    It kept us from having to put my mom in a nursing home. They are very attentive to my mom's needs and are flexible in their schedules. They were very careful to make sure my mom got the right care she needed. They are very affordable.

    Anonymous_1710153279

    5

    March 11, 2024

    I am a current client of this provider

    I trust them taking care of him, while I can have my own life. Their employees seem to be very capable.

    Nancy H_27

    5

    March 4, 2024

    I am a current client of this provider

    For now, I have been very blessed and we have great caregivers. I am happy with the caregivers because they are good with assisting with his needs. I am happy with the people I have that come in and help me.

    Liz P_4

    4

    February 14, 2024

    I am a current client of this provider

    She only comes once a week, so there is minimal impact. I like the caregiver right now and they seem to be pretty good about trying to make sure there's a good fit.

    Cindy C_12

    5

    February 2, 2024

    I am a current client of this provider

    The client cannot go without the services. the agency is personable and reliable.

    Pat O_5

    5

    February 2, 2024

    I am a current client of this provider

    The caregivers are really nice. It makes a big difference. They communicate well.

    Ray G_8

    5

    January 25, 2024

    I am a current client of this provider

    Right at Home does everything I ask them to, and I am happy. I like that Right at Home sends me good people, but what I do not like sometimes is that they never tell my caregivers about the schedule changes.

    Maxine W

    5

    January 8, 2024

    I am a current client of this provider

    Dana has altered my life and has gotten me out of bed for one thing. She has given me a purpose and made me happy. I like the fact that my caregiver is always on time and responsible. I like that they check up on her and me. They seem to really care about the people who use the services.

    Kathleen J_7

    5

    January 3, 2024

    I am a current client of this provider

    It helps because I can't be there. The guy who comes to help my dad does his job really well.

    Maria S_28

    5

    January 3, 2024

    I am a current client of this provider

    They have helped eliminate a lot of my worry for me because I know mom is being cared for. I like that they are responsive and helpful.

    Bill M_27

    5

    December 7, 2023

    I am a current client of this provider

    They have been a big asset to JoAnn. They are helping her with daily tasks she can't do herself. I like that they have been very reliable.

    Anonymous_1701951065

    5

    December 7, 2023

    I am a current client of this provider

    They will take me to appointments. They will help me with projects I'm doing. I like that they are usually able to get someone here if there is a problem, like someone can't come at the last minute.

    David A_28

    5

    December 6, 2023

    I am a current client of this provider

    Everyone is great to talk to very personable and seems to care. That makes a big difference. They are good, she comes in and gets things done.

    Melinda W_2

    5

    December 4, 2023

    I am a current client of this provider

    It's three days a week that I don't have to worry about my mother. They are really on-top of everything.

    Emmitt Dee P

    4

    November 21, 2023

    I am a current client of this provider

    They made my life around the house better. They are polite, nice and do their job.

    Lori C_10

    5

    November 7, 2023

    I am a current client of this provider

    The provider has helped me the most by learning what I want done, so I don't have to repeat myself. I like the pleasantness of the people who work here.

    Mary W_42

    5

    November 7, 2023

    I am a current client of this provider

    They've helped the most by shopping and keeping up on mail. I like that they are friendly.

    Amada C

    5

    November 2, 2023

    I am a current client of this provider

    With the changing schedule, they are quick to make adjustments and fill in as needed. I like that they are convenient and accommodating.

    Robert M_81

    4

    October 20, 2023

    I am a current client of this provider

    Robert doesn't trust very well or easy and so it has taken a little time, but they are trying hard. I am hoping to get to the point where I can leave Robert with the caregiver. I can't think of anything they can improve on right now. I appreciate that the caregiver is very attentive to him.

    Lawrence F

    5

    October 9, 2023

    I am a current client of this provider

    The provider has helped me the most with housecleaning, primarily. I like that this agency is very responsive and the people that they send are very good.

    Anonymous_7610

    4

    October 9, 2023

    I am a current client of this provider

    Sometimes my caregivers have to cancel on me. I would recommend them because I sometimes have the same ladies.

    Jane R_4

    4

    October 9, 2023

    I am a current client of this provider

    The caregiver is very good that we have right now. I would like them to have an on-call system, so there is a back-up caregiver ready to come in.

    Edward C_7

    5

    October 5, 2023

    I am a current client of this provider

    They provided the care that I need on time and all that. The employees are on time, do a good job, and they treat me well.

    Ken M_3

    4

    October 3, 2023

    I am a current client of this provider

    I would like them to be more patient. They always do the best they can.

    Mary D_48

    5

    September 22, 2023

    I am a current client of this provider

    It was very helpful, and they are able to walk my dog. I like how Right at Home asked me very important questions for living in New Mexico regarding where I would like to go for care.

    Elizabeth "_5

    5

    September 18, 2023

    I am a current client of this provider

    I would not be able to work if I did not have a caregiver. I've used almost all the agencies in my area, and this agency has the most competent caregivers.

    Patrick “Pat” I

    5

    September 5, 2023

    I am a current client of this provider

    I only see them twice a week. The caregiver has been a lot of help.

    Florence 'Anne' B

    5

    August 22, 2023

    I am a current client of this provider

    They take a big load off of me. I like that by and large we had some problems matching up, but they worked with us and got people compatible with my wife.

    Daniel E_5

    4

    July 26, 2023

    I am a current client of this provider

    I think they are doing okay. As I get older, I may need more in-depth services from them. I like the fact that I can call them, and they are flexible to any time I would like them to come by.

    Lilly "Suzanne" P

    5

    July 14, 2023

    I am a current client of this provider

    They help me with all the daily needs I have. They seemed to be compassionate and competent.

    Bonnie H_8

    5

    July 14, 2023

    I am a current client of this provider

    I couldn't do anything without her. I like that they have a caregiver for me 3 days a week.

    Dale N

    5

    July 6, 2023

    I am a current client of this provider

    She cleans the kitchen. She sweeps the floors. I need some help sometimes.

    Corliss F

    5

    July 4, 2023

    I am a current client of this provider

    I like the ease of using the service. They've been pretty dependable.

    Laurie L_8

    1

    June 13, 2023

    I am a current client of this provider

    They could have had the caregivers actually get up and do something. They lied to me about a lot that they were supposed to be doing and they didn't do it. They need to have caregivers that won't be on their phones the entire time and will actually do what they're supposed to do.

    Provider Response

    I am deeply sorry you had a bad experience with one of our caregivers. We do our best to hire compassionate, hardworking caregivers and then train, instruct, and manage them to make sure you have a great experience. When something like this happens we strongly urge you to contact our office so that we can resolve this and or any other issue that arises. -Tim, Owner

    Holly S_3

    5

    June 13, 2023

    I am a current client of this provider

    They have communicated great with us, which has been super helpful. I like that they are very on point about keeping you informed.

    Samuel (

    5

    May 8, 2023

    I am a current client of this provider

    We can't tell because she doesn't remember anything. We are able to run errands and accomplish things. Right at Home is very cooperative and calls us ahead and tells us who is coming. They are prompt with billing and paperwork.

    Norma H_2

    5

    May 8, 2023

    I am a current client of this provider

    The caregiver is just good company. I think the company has been very fair. I'm very well satisfied with them.

    Lori C_8

    5

    May 2, 2023

    I am a current client of this provider

    The caregivers are willing to learn quickly so that directions don't need to be repeated. They also know how to listen when I feel the need to talk. I think the workers are very helpful to our people. They have a good attitude and spirit.

    Janelle P

    4

    April 14, 2023

    I am a current client of this provider

    It has been a positive experience because they drive as I can't drive right now. I like how friendly the girls are in the office.

    Nancy C_30

    4

    April 6, 2023

    I am a current client of this provider

    They are right there for my mom and her needs. We like the caregiver, we haven't had any issues.

    Paula L_9

    5

    April 4, 2023

    I am a current client of this provider

    It has been a god sent. They make my life easier by giving me 4 hours of freedom to do things I need to do. Both of the caregivers are excellent, professional, caring, and willing to do everything we ask. Paula considers them her girlfriends. She loves them.

    Helen W_13

    4

    March 13, 2023

    I am a current client of this provider

    My experience has been positive because the caregivers help me drive. I would like to see Right at Home call me when there is going to be changes.

    Anonymous_6466

    5

    March 13, 2023

    I am a current client of this provider

    They have helped the most with making him laugh. I like that the people that come are friendly and work well with him.

    Anonymous_6283

    5

    March 7, 2023

    I am a current client of this provider

    Everything I needed was provided for me when I was in a bad shape. They're dependable.

    Bob & Carol B

    5

    March 1, 2023

    I am a current client of this provider

    They help the most by providing a lot of encouragement to my parents. I like the quality of their caregivers.

    Becky & Don B

    5

    February 13, 2023

    I am a current client of this provider

    She is very forthcoming in that I don't have to ask her to do things, she does them voluntarily. She is very efficient. The service is very good and we're very pleased with Patricia who comes out and helps us.

    Anonymous_5530

    5

    January 10, 2023

    I am a current client of this provider

    They always have my transportation on time. I like the caregivers.

    Lori B_7

    4

    January 10, 2023

    I am a current client of this provider

    Right at Home has made my experience positive by paying attention to our specific needs. I like Right at Home because they've provided good caregivers.

    Elaine W_8

    5

    January 4, 2023

    I am a current client of this provider

    When I make suggestions, they always work with me. They try really hard. When recommending them, I will make sure that these are the services they need. it is very important to fit the caregiver with the client's situation.

    Brett V

    4

    December 16, 2022

    I am a current client of this provider

    The communication has been very good. The quality of the helpers has varied.

    Russ M_1

    5

    December 1, 2022

    I am a current client of this provider

    The caregiver has made my mother say to me that she loves me, it makes my mother really happy. I like the consistency we are getting with the caregiver we are getting for my mom.

    Greta d

    5

    November 9, 2022

    I am a past client of this provider

    It helped a lot; she was alone for 3 years, so they took her shopping. It made it possible for her to continue there. I like the flexibility; I like seeing the scheduling online.

    Phyllis W_12

    5

    October 18, 2022

    I am a current client of this provider

    The company has stayed in contact with me if there needs to be a change in scheduling. Right now, I'm getting house cleaning help and assistance with errands.

    Paula & Melvin ‘Mel’ S

    5

    October 6, 2022

    I am a current client of this provider

    They have been very helpful in working with me when my schedule changes. I certainly would recommend them to anyone who lives in our complex, and I have multiple times. They have been very good about making changes when I need to change a day for the caregiver to come.

    Rhonda C_6

    5

    October 5, 2022

    I am a current client of this provider

    Mom is losing some of her mental faculties and doesn't always know what is going on. Melinda is Mom's caregiver, and she is so flexible and so willing to do anything that my mom needs.

    Beltran G

    5

    September 22, 2022

    I am a current client of this provider

    They help with things like feeding him and a couple will do food preparation. I like that they are prompt.

    Joyce M_18

    5

    September 14, 2022

    I am a current client of this provider

    They are good at helping me if I need anything and they help me to go shopping. I like that the women have been great.

    Louise L_4

    5

    September 1, 2022

    I am a current client of this provider

    They meet my demands. The most helpful part of the services is the shower and the food. I like their reliability.

    Lynn Z_2

    5

    August 16, 2022

    I am a current client of this provider

    They allow us to go about our lives. I like that they are good about communicating with me.

    Marvin S_4

    5

    August 11, 2022

    I am a current client of this provider

    My husband said the other day that Stacy is a godsend. I like that they have great caregivers.

    Donna R_28

    5

    August 4, 2022

    I am a current client of this provider

    They have had good communication, been reliable and professional. I like that they are professional, friendly and have tried to match the caregiver really well with the needs and personality.

    Stephanie P_8

    5

    July 21, 2022

    I am a current client of this provider

    They hire good people. The workers are wonderful.

    Darlene E_1

    5

    July 12, 2022

    I am a current client of this provider

    They help most with bathing my mother. I would tell a friend that they have good care.

    Anonymous_6166

    5

    June 17, 2022

    I am a current client of this provider

    The agency does just about anything I ask of them. For the most part, the agency does what they say it will do.

    Elizabeth T_9

    5

    June 7, 2022

    I am a current client of this provider

    They've been very communicative and professional. They seem to be prompt and alert to whatever his needs or changing needs might be.

    Tamara B_2

    5

    June 2, 2022

    I am a current client of this provider

    The availability and the communication of the caregiver have been most helpful. I like that they are flexible.

    Norine N

    5

    May 6, 2022

    I am a current client of this provider

    They can meet the client's needs. They are very friendly.

    Marie F_4

    5

    May 3, 2022

    I am a current client of this provider

    They're very responsive, and the quality is really good. I feel they genuinely care about my mom. I like the value, the quality of the caregivers, and the responsiveness to our needs.

    Linda H_50

    5

    May 3, 2022

    I am a current client of this provider

    It's excellent. I like that they are responsible and reliable.

    Charles S_28

    4

    April 2, 2022

    I am a current client of this provider

    The agency helps with the shower and help with the walking for my husband. I like that they have been responsive to my needs and have caregivers.

    Susan E_12

    5

    March 22, 2022

    I am a current client of this provider

    They have helped me by being flexible and providing good caregivers. They are flexible and are able to produce care on short notice.

    Mike W_12

    4

    March 1, 2022

    I am a current client of this provider

    The caregivers have helped the most by providing her dinner bringing consistency to my mom's dinner. They need to improve their billing department.

    Charlie & Opal Z

    5

    February 1, 2022

    I am a current client of this provider

    They can provide the same person consistently. I would tell my friend that they don't have a minimum number of hours. They have good caregivers.

    Susan S_45

    5

    February 1, 2022

    I am a current client of this provider

    She talks with me and helps me get things done in the house. The people are very consistent.

    Barbara D_36

    4

    January 20, 2022

    I am a current client of this provider

    I appreciate the help getting out of the house. The agency does very nicely.

    Josh E

    5

    December 22, 2021

    I am a past client of this provider

    They got a bunch of stuff cleaned out in my pantry and it made it easier to put stuff in my kitchen, they also cleaned out a lining closet, which gave space. The caregivers came when they said they were and they came and did their best work, they were all friendly.

    Fred B_12

    4

    December 9, 2021

    I am a current client of this provider

    They have been able to do the things that I can't do anymore. I like that they match our needs to the caregivers skills.

    Richard R_20

    5

    December 2, 2021

    I am a current client of this provider

    I appreciate that they do what they said they would do, and they do it well. They answer the phone when I need them, and they will call me and ask how Ron is doing. They seem like a really good company.

    Anonymous_5439

    4

    November 2, 2021

    I am a current client of this provider

    We get the lowest level service, the person is friendly, they come over to do cleaning. I like that their willingness to work and they try and make the time you have.

    Stephanie B_7

    5

    November 1, 2021

    I am a current client of this provider

    She assists with organization. I like the lady that takes care of my mom.

    Jean H_12

    4

    October 19, 2021

    I am a current client of this provider

    They supply me with well-trained and experienced caregivers. The caregivers are very delightful to have in my home.

    Shawnna G

    5

    October 8, 2021

    I am a current client of this provider

    They help change her. They clean her up if she has an accident. The caregivers are nice and understanding. They are available.

    Stephen S_15

    4

    October 7, 2021

    I am a current client of this provider

    It helps me that they do my laundry. They could be more prompt.

    Norma S_8

    4

    October 7, 2021

    I am a current client of this provider

    They caregivers where very nice and they tried their best. It was hard to get a good caregiver, we had a different caregiver each day.

    Maureen W_3

    4

    September 23, 2021

    I am a current client of this provider

    The caregivers are the ones who make the difference for me, for the most part my caregivers are great but someones the fill in caregivers seem un-experienced. I'd like to see them pay more to the caregiver. They don't make enough for the care they provide.

    Terri D

    5

    September 16, 2021

    I am a current client of this provider

    The clients could not stay at home without help in the home. My parents have liked the caregivers, and the office has good communication and availability.

    Karen R_14

    5

    September 14, 2021

    I am a current client of this provider

    She just gets 2 hours of care once a week. They have freed up my afternoon. It is nice that they are able to provide the care for such a minimum amount of time.

    Jeff T_2

    5

    September 10, 2021

    I am a current client of this provider

    I like knowing someone is there in the home, giving me freedom to be a son and not a caregiver. The communication within the office is poor.

    Anonymous_5217

    4

    September 1, 2021

    I am a current client of this provider

    They could have a little bit more communication. Sometimes they fail to contact me if someone new is coming. I don't know how they could do better. They try to keep consistent people there as much as possible.

    Carla V_1

    4

    August 23, 2021

    I am a current client of this provider

    They've made my life easier by spending time with my mother and providing some friendship. I would tell a friend that they seem very responsible and the people that have come are very kind, patient, and very good human beings.

    Nichole S_1

    3

    August 17, 2021

    I am a current client of this provider

    Their caretakers call out often. Very stressful because I'll have to step in. Better communication between caretakers.

    Renee B_6

    5

    August 12, 2021

    I am a past client of this provider

    Having really caring and nice people was huge. I knew she was in good hands and I could leave and do what I needed to do. They could have had one dedicated caregiver for us instead of changing caregivers so much.

    Kathleen C_4

    4

    August 12, 2021

    I am a current client of this provider

    Having someone here makes it possible for me to get away. I like to have someone here.

    Barbara B_36

    5

    August 4, 2021

    I am a current client of this provider

    The communication was fixed right away, and they made sure that I had coverage. They showed up and on time, and we ended up with one caregiver and even the substitute was very nice.

    Vivian H_1

    5

    August 2, 2021

    I am a past client of this provider

    I hired them to help me during my recovery from foot surgery. They made this experience positive when they would come on time and that if they were late, they would call ahead of time. I like that they were reliable and efficient.

    James D_34

    4

    July 8, 2021

    I am a current client of this provider

    They've helped me out with housekeeping. They need to be more consistent with who comes each week.

    Anonymous_5017

    4

    July 8, 2021

    I am a current client of this provider

    I don't have them all day long. While they're here, they help me with whatever I ask them to do. I think the rates are high.

    Eleanor & Jim J

    4

    July 7, 2021

    I am a current client of this provider

    They relieve me of having to stay here all the time. My wife and I both need care. She suffers from dementia. I cannot leave her alone. With these people here, I can leave, and that is a big comfort to me. I wish that they could send the same people. It would be nice to have someone be able to get used to the routine.

    Rosa 'Rose' M

    4

    June 22, 2021

    I am a current client of this provider

    I like that they transport me. I would have liked them to have cleaner cars.

    Philip S_2

    5

    June 16, 2021

    I am a past client of this provider

    Mary Lou was given companionship. They were extremely confident and friendly.

    William Z_1

    5

    June 8, 2021

    I am a current client of this provider

    They have helped me with my garden. The workers are flexible.

    Ann W_12

    5

    May 21, 2021

    I am a current client of this provider

    Right now I am able to do things on my own. However, I need them to help me after I have surgery. They provide personal care and the caregivers were very responsible.

    Susan "Sue" O

    5

    May 19, 2021

    I am a current client of this provider

    The agency is helpful by allowing me to get some treatments for my depression. I like that they provide good quality of care.

    Anonymous_4813

    4

    May 5, 2021

    I am a current client of this provider

    We really need them each and every morning. I would like them to improve the communication with us and with the caregivers.

    Joan H_21

    5

    April 29, 2021

    I am a current client of this provider

    They watch out for me and clean my home. They are competent and friendly and reliable.

    William S_28

    5

    April 13, 2021

    I am a past client of this provider

    My caregiver was kind and courteous. Right at Home was very responsive.

    Sharon L_9

    5

    April 6, 2021

    I am a current client of this provider

    I don't have much to do during the week. She keeps me from being lonely. They make sure that I have a regular person. They don't try to make me have a substitute.

    Ceclia G

    5

    April 6, 2021

    I am a current client of this provider

    They take care of me and do anything that I need! They even gave me gloves when I needed gloves. If I need something changed they are very good at changing anything. They accommodate me.

    Lori S_20

    5

    March 9, 2021

    I am a current client of this provider

    They are excellent because they look for good people to take care of her. I am really happy with them because they have never not had anyone available.

    Edward 'Ed' B

    5

    March 4, 2021

    I am a current client of this provider

    It's very helpful with things that I can't do. Their attitude is fantastic and always pleasant and easy to get along with. They do their jobs well and take me on a walk. So far, they've been very conscientious and courteous. They get the right job done quickly.

    Linda H_15

    5

    March 4, 2021

    I am a current client of this provider

    They make my life easier because my caregiver knows everything and I don't have to go over everything with her. She has been here several months. I would recommend them because they are dependable services.

    Frances O_1

    5

    March 2, 2021

    I am a current client of this provider

    They make life easier because they run errands with me and they drive me to doctor's appointments. I would recommend them because I have tried so many different companies in Albuquerque that were horrible, but Right at Home was consistently good and they got rid of caregivers that weren't a good fit for me.

    Tammy J_1

    5

    February 5, 2021

    I am a current client of this provider

    They help me get done things that I need, including grocery shopping for me. I like my caregiver, she is a very nice lady.

    Judith B_8

    5

    February 4, 2021

    I am a past client of this provider

    They helped me the most by helping me get a chance to get away from the house. I like that the caregivers were wonderful and a great help. They worked well with the client and my dog.

    Kathleen "_1

    5

    January 20, 2021

    I am a current client of this provider

    He is happy with his caregiver. They will help stretch him. He likes talking with them This agency is compassion and considerate.

    Kevin V_1

    5

    January 14, 2021

    I am a current client of this provider

    They helped to share some responsibility of the care giving. I did not have to worry about my parents and it gave me the opportunity to run errands. They were very easy to work with, flexible, and provided timely service.

    Anonymous_4473

    3

    January 11, 2021

    I am a current client of this provider

    We have four excellent caregivers. Two of the four caregivers can do the hoyer lift which is the only way he can get out of the bed. We have been quarantined four times within the past two months due to caregivers getting Covid.

    Mike G_15

    5

    January 5, 2021

    I am a past client of this provider

    When we used the services they came consistently, but there was a variation of the understanding levels of the different caregivers. Some caregivers didn't remember very well. I would recommend Right at Home because they are consistent and react to my issues and concerns.

    Dianna G

    5

    December 15, 2020

    I am a current client of this provider

    I live in another state it's comforting to know that my mom is being taken care of by people she likes. They are very good at keeping me informed about what is going on and they make sure shifts are filled.

    Anonymous_4354

    4

    December 10, 2020

    I am a current client of this provider

    They are willing to do whatever I ask. They need to improve the scheduling a little.

    Jennifer S_16

    4

    November 25, 2020

    I am a past client of this provider

    I live away from my parents, so it was comforting for me and my brother's to know that they were being taken care of. I would have liked updates from the caregivers. They would put notes in the book, but wouldn't update the notes in the app.

    Kathy B_23

    5

    November 21, 2020

    I am a past client of this provider

    It was nice to have another set of eyes and hands and show me how to make her feel comfortable. They were easy to work with.

    Sharon R_15

    4

    November 18, 2020

    I am a past client of this provider

    I wish it was less expensive. She seemed to know what she was doing. I liked that they had someone right away to come. They did a good job.

    Rick B_9

    4

    November 11, 2020

    I am a past client of this provider

    They sometimes did not send us experienced caregivers. They did a good job watching my mom.

    Leslie F_3

    5

    October 8, 2020

    I am a current client of this provider

    It has been helpful to have her come just once a week. They person that I have helps me with physical therapy. I like how they show up on time, and they follow what my physical therapist wants to be done. They follow what I need.

    Alex W_3

    5

    March 6, 2020

    I am a past client of this provider

    They helped me the most by filling a gap that we needed to have filled. We needed someone to watch my mother while we had to do other things. I liked how the process was easy, the caregivers were scheduled, they were on time, and they did a good job while they were there.

    Marilyn G_2

    5

    February 25, 2020

    I am a current client of this provider

    They help me with grocery shopping and even put the stuff away and they are really nice. They always have what I am asking for, like someone to go for groceries or to take me someplace.

    Linda H_30

    5

    February 21, 2020

    I am a current client of this provider

    I was hospitalized and was told I couldn't come back home without help. They allow me to be back in my own home. They are very flexible with scheduling.

    Jena M

    5

    February 10, 2020

    I am a past client of this provider

    They really did care for Peggy. They communicated very well, and they were all very honest. I could always reach them on the phone, and I trusted them in taking responsibility. Overall, I was happy and pleased with the services. I enjoyed their support with my aunt.

    Shif

    3

    February 4, 2020

    Other

    Caregivers arrived on time. However, the training was not very good. In fact, they did not know what ''Standby Assistance' was. There were problems in that the Caregiver did not write 'Standby Assistance' when it was appropriate. That made a big difference to me as I have Long Term Insurance and it required at least Standby Assistance (2 ADLs). . In spite of my need for care giving, I am pretty independent and do a lot for myself and the demands on the caregiver were really quite minimal.There was no heavy lifting or transferring. I also had interactions with the account manager who was aloof and not really interested in my 'side of the story'. I would not recommend her if the need arises. She has been with Right at Home for a long while but most people do not interact with her. I needed her to get involved because of the terminology of 'Standby Assistance'. The agency itself, Timothy (caremanager) was responsive.

    Patrick K

    4

    January 22, 2020

    I am a past client of this provider

    They did relieve a lot of work for me, and it was helpful for my mother when my father passed away so she wouldn't be alone. There were a few people that came and did a lot of stuff for my mother and dad, and their people just sat and talked on the phone.

    Joan K_15

    3

    January 21, 2020

    I am a current client of this provider

    When we had one caregiver, it was great. Since then, it has not been very good. They need to have someone that can come in at the same time every day.

    Linda G_10

    4

    January 10, 2020

    I am a current client of this provider

    When I didn't have them, I couldn't get around. They are good, and they make a difference in my life.

    Anonymous_2966

    4

    December 31, 2019

    I am a current client of this provider

    The regulars are excellent, but the others need more training. One of the disappointments I have is that they need to staff more. We always run into a problem. Some of the people that they put in there aren't really trained enough to be able to handle things. They send people that say they've had training with a Hoyer lift, but they haven't really. We're not a training ground. We need people who meet his level of care. The steady people are good and have gotten to know him. If you send him someone new, he has a hard time warming up to them.

    Lynne Y

    5

    December 16, 2019

    I am a current client of this provider

    My mother is in hospice, so there is a lot of work. She has to be changed, and she's given a sponge bath. It's a lot of care. I like their individual attention to my loved one. She's outstanding. We have been using a lady, and she is amazing.

    Anonymous_996

    5

    December 10, 2019

    I am a current client of this provider

    They have helped do a few errands for me. They are very courteous. I have been very pleased.

    Byron F_2

    5

    November 19, 2019

    I am a current client of this provider

    I've never had any complaints. The most helpful is their cleaning. They clean the house and all that. It is a real help for me. I like the whole thing. I've never had anyone that wasn't good. They are all good women that come.

    Marj R

    5

    November 14, 2019

    I am a current client of this provider

    They've been flexible in letting us change arrangements. I like that they're flexible and friendly.

    Benny D

    5

    November 8, 2019

    I am a current client of this provider

    They seem to have good people. It has been a positive experience. I like that they are reliable.

    Valerie B_5

    5

    October 28, 2019

    I am a current client of this provider

    It really is great to have a caregiver here to help me get around. They stand behind their procedures, and when we were getting billed more from the insurance company, they helped us out so that that wouldn't happen anymore.

    Jim P_4

    5

    October 15, 2019

    I am a current client of this provider

    It was great. They were here when I was gone for a few days. My husband liked them very much. They provided very good care.

    John P_21

    5

    September 27, 2019

    I am a current client of this provider

    Every time we have come to a decision about who would come, it has always been positive. I like that the people that I have had are efficient and friendly.

    Marla C

    5

    September 25, 2019

    I am a past client of this provider

    They did the little things I can't do. I liked that everybody was friendly and accommodating.

    Anonymous_2550

    4

    September 11, 2019

    I am a current client of this provider

    They employ a shopper. It helps me to have them because I have a bad back, and it's hard for me to do it myself. They need to get a better time-keeping system instead of the one they are using.

    William G_10

    5

    September 10, 2019

    I am a current client of this provider

    They have helped me the most by giving me a few hours away from home to do things. I like that the caregiver does a nice job for my wife.

    Valerie L_2

    5

    August 28, 2019

    I am a current client of this provider

    She communicates with him in a good way. He admires who she is. She's able to connect with him in a way that others haven't been able to. The person that they assigned on Saturday is above average in their ability to communicate with him. He likes the care he gets from her.

    Anonymous_2287

    5

    August 23, 2019

    I am a current client of this provider

    He is confined to a bed and cannot get up to go to a bathroom. He has to have a bed bath every day, so it has a great impact. They are accommodating, and they come at the time of day that we need them. Their helpers are good.

    Josie P

    4

    August 22, 2019

    I am a current client of this provider

    Most of the caregivers are personable and kind, and the care has been consistent. They need to improve their communication, especially to communicate when things are changing.

    David G_6

    4

    August 15, 2019

    I am a current client of this provider

    They don't always have a crisis and need someone. The person is always on standby, though. I would recommend them to people who live at the same complex as my parents.

    Mike S_4

    5

    July 30, 2019

    I am a current client of this provider

    My mother is happy with them. They are on time and help with her daily needs. I like the ladies who are assigned to come over mainly to help my mother.

    Julie W_1

    5

    July 25, 2019

    I am a past client of this provider

    They did everything from running errands for her, to cleaning around the house, to keeping her company. I thought they were very reliable, and most of the aides that we had were excellent. There were some that we really liked.

    Bill S_2

    5

    July 16, 2019

    I am a current client of this provider

    It means I do not have to stay home with her. They do everything that needs to be done. They take care of her and pick things up at the store. The two women that work with us are responsible and nice.

    Kathy S_13

    5

    June 25, 2019

    I am a current client of this provider

    She likes to clean and do things the way I like to do them. I haven't had to train her. She is pleasant to have around. I think she is outstanding. She gets right to her job. She does a good job of her work. She knows ahead of how you want things. She is on time and makes sure things are better.

    Dora A

    5

    April 29, 2019

    I am a current client of this provider

    They show up on time, are very friendly, help around the house, and ask if I need anything. They are all very friendly, and they do not come here and just sit. We talk and have pleasant conversations, and I like their company during the day.

    Wayman G

    5

    April 29, 2019

    I am a current client of this provider

    They have made things easier because I can leave for a couple of hours. I like the individual that is taking care of us now.

    Guy V

    4

    April 11, 2019

    I am a current client of this provider

    All of the caregivers have been nice and on time. They seem like a good agency to work with. They've been doing a fine job. They've been willing to talk about the services and what I can expect.

    Lorraine R_1

    5

    March 26, 2019

    I am a current client of this provider

    I wouldn't be able to get any food if she didn't go shopping for me. My gal is prompt, knowledgeable, and she follows directions.

    Winnie F_1

    5

    February 21, 2019

    I am a current client of this provider

    She couldn't be more helpful. She helps me with almost everything. I am happy with the gal I have. I have her for three hours Mondays, Wednesdays, and Fridays and she is just super excellent. I could not have anybody better.

    Esther S_2

    5

    February 21, 2019

    I am a current client of this provider

    I can keep it tidy, but I am very grateful because it helps my health to have the place cleaned. I like the fact that they seem to be on top of their employees. Right at Home got someone to come who was competent. All the caregivers have been really nice and eager to be helpful.

    Joan G_1

    5

    February 20, 2019

    I am a current client of this provider

    I know they really value it and it is necessary to them. It makes my life easier too. They go the extra mile to find a satisfactory person.

    Kraig W_1

    5

    February 14, 2019

    I am a current client of this provider

    They have eyes on my mother everyday to know how she is. They show up on time and are kind.

    Rick S_5

    5

    January 29, 2019

    I am a past client of this provider

    They helped us out by having personal follow ups. I like them because they cared.

    Tim H_2

    5

    January 22, 2019

    I am a current client of this provider

    It's great having the same person here every day for my mother. The caregivers are really wonderful.

    Anne D_3

    4

    January 17, 2019

    I am a current client of this provider

    The caregivers have been there for me so that I can get out. I am the primary caregiver and I also have a business to go to. I think that it's kind of a tough situation to find people. Right now I have great people.

    Edith S_1

    2

    November 29, 2018

    I am a past client of this provider

    Some people were good, and others were not. I did not want them there in the first place. I hated having someone in my house. There were several I really did not care for.

    Provider Response

    Edith, it’s always disappointing when I hear someone was unhappy with our services. We work hard to make a good match between our caregivers and clients, and all our caregivers are carefully screened and trained to provide the best possible care. However we understand that issues can arise. Please know that you are always welcome to contact our office if you’re dissatisfied for any reason and we will do everything we can to resolve your concerns, including introducing you to new caregivers with whom you might feel more comfortable. We enjoyed having you as a client and wish you the very best! Timothy Shultz, Managing Member

    Clay G

    5

    November 29, 2018

    I am a current client of this provider

    They are reliable. They have helped her with transportation.

    Lisa B_2

    5

    November 29, 2018

    I am a current client of this provider

    They're true to their word, they're always on time, and they try very hard to work with you. They take care of my dad whenever he needs anything, and they are always there for him.

    Linda H_10

    4

    November 10, 2018

    I am a current client of this provider

    I like the flexibility that if something comes up then I can call and they are very accommodating. Since my husband has a broken hip and we are both on walkers the idea to have someone to drive us to get things is wonderful. I couldn't do without them.

    Byron F_1

    5

    November 10, 2018

    I am a current client of this provider

    It a great operation and everyone seems to know what they're doing. Everyone that they've sent so far has done a good job and that helps me so I can do a few other things.

    Cathy C_2

    5

    October 31, 2018

    I am a current client of this provider

    I have recommended them to others. They are always available. They're babysitters and I can get things done.

    Joan K_3

    5

    October 27, 2018

    I am a current client of this provider

    The girls that we've gotten are very caring and we don't mind having them around at all. They've made life easier in so many ways because they do the things that we cannot do.

    Bill S_4

    5

    October 15, 2018

    I am a current client of this provider

    I really like the people. My caregiver, in particular, is wonderful. They have kept my loved one happy, and therefore I am happy.

    Irene M_4

    5

    October 15, 2018

    I am a current client of this provider

    She is marvelous and does everything I want. She is very clean and has a pleasant attitude. She does the cleaning, takes me shopping, and helps me put stuff away.

    Anonymous_270

    5

    October 15, 2018

    I am a current client of this provider

    I like that they are consistent and I like their help. They make my life easier by helping me with motivation and when I am out of energy they are there to help inspire me.

    Jackie F_1

    5

    September 27, 2018

    I am a past client of this provider

    They are very kind and they work to make sure someone is there as soon as possible. They were really helpful. She was willing to call my family which helped out a lot.

    Lorraine R

    5

    September 18, 2018

    I am a current client of this provider

    They seem to be willing to do anything I ask. They help me with grocery shopping.

    Linda G

    5

    August 20, 2018

    I am a current client of this provider

    They need to do more aide preparation on how to walk by the side of someone who is in recovery. This is the hardest experience I've had and I need them. I couldn't do without them. They shop for me and get my medications.

    Russ M

    4

    August 20, 2018

    I am a current client of this provider

    I like that they are easy to communicate with, and are flexible. I have had a lot of different caregivers, and 95% of them have been good. There is an occasional caregiver who is not familiar with my mother, and then there are the regular caregivers that know her very well.

    Mary D

    5

    August 20, 2018

    I am a past client of this provider

    They were very professional and willing to do anything that was needed. I couldn't do anything after my brain injury, and I think they helped in every conceivable way.

    Albert V

    5

    August 20, 2018

    I am a current client of this provider

    I like the energy with which they go about their work. It has freed my wife so that we can do things together. They have been friendly.

    Winnie F

    5

    August 15, 2018

    I am a current client of this provider

    Kim, the girl we have now, has been extraordinarily helpful with the things I need assistance with. She does things I can't do. They help me get my exercises I'm supposed to do. I had two strokes and getting my exercising in is important. My overall health has become better with their help.

    Anonymous

    4

    July 30, 2018

    I am a current client of this provider

    The caregivers come on time. The caregivers could have more training.

    Jan B_4

    5

    July 30, 2018

    I am a current client of this provider

    They're all very capable caregivers. The light housekeeping has been very beneficial.

    Julie W

    5

    July 24, 2018

    I am a current client of this provider

    I have recommended them to people. The aides have been great and they have been very flexible when I have to change the schedule. They take care of some practical things for my mom so that when I see her, I can do more normal things as mother and daughter. She really likes the aide and having her there twice a week has improved my mother's mood.

    Rick S_2

    5

    July 19, 2018

    I am a current client of this provider

    They are very good and trustworthy. They give companionship and have genuine concern and care for my loved one.

    Shirley S

    3

    July 16, 2018

    I am a past client of this provider

    They should've had a replacement lined up when that girl had to leave for an emergency. The services just caused more confusion.

    Marion H

    5

    June 27, 2018

    I am a current client of this provider

    They are flexible, friendly, and easy to deal with. They come to give my mother companionship.

    Eric L

    5

    June 13, 2018

    I am a current client of this provider

    They show up on time and are willing to even do extra things around the house. They are faithful to initiate any helpful things they can think of for my husband. I started with Right at Home, but then I hired a private nurse. When the private nurse could no longer come, we went back to Right at Home. They went and picked up my prescription for me when I couldn't.

    Kathy S_8

    5

    May 29, 2018

    I am a current client of this provider

    My caregiver visits while she works and gets everything done. She is very organized and is very good. She is always on time. She gets the work done.

    Miranda B

    5

    May 25, 2018

    I am a past client of this provider

    They were prompt, friendly, and had caring people. They did all the little chores I couldn't physically do any more.

    Linda H

    4

    May 24, 2018

    I am a current client of this provider

    They are very dependable, but we have care three times a week. Two days a week we have the same caregiver and on Saturdays I have to have a different one. Having a consistent caregiver would make our life easier. Every week, I have to show them everything.

    Tim V

    5

    May 15, 2018

    I am a current client of this provider

    I've never had a negative experience with them. They're always punctual and communicate well. She needs help and when I'm at work they can provide that help.

    Mike S

    5

    May 15, 2018

    I am a current client of this provider

    I am satisfied with the care that my mother is getting and the caregiver is doing a good job. She is able to clean, shop, and be there to visit with my mother. Being there when I can't be there is important. I have another brother in town, too, and we both appreciate that.

    Ruth N

    5

    April 27, 2018

    I am a current client of this provider

    They're always on time and have never disappointed me. They've done what we've asked and are what we need. They were escorting me to places that I needed to go when I needed the help. They help with some housekeeping.

    Carrie L_1

    5

    April 26, 2018

    I am a current client of this provider

    The person that is sent is outstanding with the care she provides for my husband. Whenever the caregiver comes, my husband is in better shape all day.

    Henry M_3

    5

    April 26, 2018

    I am a current client of this provider

    Most of the caregivers they have are kind. Not all of them are but most. They give me the ability to continue my daily routine while knowing my mother is taken care of.

    Patricia M

    5

    April 14, 2018

    I am a current client of this provider

    99 percent of the time the caregivers are there. They stay with him and bring him back. There never is any problem. They seem to treat him well. They show up when they are supposed to and they are careful. We have a good working relationship.

    Chris H

    5

    March 14, 2018

    I am a current client of this provider

    They are very easy to use. They check up on my loved one frequently.

    Dave & Geoffri D

    4

    March 14, 2018

    I am a current client of this provider

    The last caregiver they sent was really good. I had them a few years ago and the quality seems to have improved. I just had carpel tunnel surgery and they do the things that I can't to at the moment, like wash my hair and things like that.

    2018HCP_Anonymous611

    5

    March 14, 2018

    I am a current client of this provider

    So far, the quality of help is good. They seem to really try to work with me. They are pleasant to work with. My loved one doesn't think they need help, but for me this is a big move. I don't have the time and energy to put into my loved one's needs or wants. It has been a tremendous impact for me and makes a difference in making them safe.

    Pat T

    5

    March 10, 2018

    I am a current client of this provider

    The caregivers are fantastic. My caregiver has stayed longer hours without complaining. My caregiver is here when I need help. They send me the same caregiver.

    James C

    3

    January 27, 2018

    I am a current client of this provider

    Right at Home needs to have less turn over. Their caregivers need to be trained better on how to communicate with the elderly. The caregivers need to pay attention to the people they are caring for.

    2017HCP_Anonymous569

    4

    December 11, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home sends good caregivers. Right at Home makes my life easier because I don't have to do as much.

    Margaret P

    2

    December 11, 2017

    I am a past client of this provider

    Right at Home doesn't train their staff or communicate changes to me. Right at Home at least always made sure that somebody showed up, but they didn't tell me who was coming and I would be opening my door to strangers, which was very unnerving.

    Provider Response

    Margaret, we are very sorry that you had a bad experience. Right at Home caregivers are carefully screened and provided with 40 hours of training over the course of their first year. Our administrative staff are instructed to communicate all shift changes to our clients well in advance to avoid any surprises, and we work hard to make sure that caregivers and clients are properly introduced before they show up for their first shift. Right at Home in Albuquerque has been under new management since March of 2018, and it is our goal to provide the best care in our industry. If you ever need excellent caregiving services, we hope you’ll give us a second look!

    Tim H

    5

    November 28, 2017

    I am a current client of this provider

    Right at Home is great. I'm the guardian for my mother, and I need the services from Right at Home. The elderly can't do a lot of things anymore, like day to day things like bathing and getting dressed.

    Josephine M

    4

    November 17, 2017

    I am a past client of this provider

    I was very happy with the services from Right at Home. I don't have any complaints. Everyone was very good at helping me. I just feel like the services were excellent.

    Kathy S_1

    3

    November 10, 2017

    I am a current client of this provider

    Right at Home has sent a caregiver that I have had for over a year and she is great, but prior to this I was not as happy with the help from Right at Home. It was still better than another company that I have used. Right at Home sent caregivers that didn't seem to know what to do or how to do washing. They wanted to talk but not work. The caregiver now is much better.

    Florencio T

    5

    October 26, 2017

    I am a past client of this provider

    Right at Home has great caregivers and staff. The services helped me with health complications and made it easier to live day-to-day.

    Susan C_17

    4

    October 24, 2017

    I am a past client of this provider

    I would recommend Right at Home because I like how nice the people are. Right at Home has made my life better because they are very helpful for me, but I do not like how they charge so much for their services.

    Bill S_13

    5

    October 13, 2017

    I am a current client of this provider

    Right at Home provides good people. Right at Home comes in and just does stuff. The caregiver keeps my wife busy and engages her.

    Barbara N_3

    5

    October 13, 2017

    I am a current client of this provider

    Right at Home is honest and does what you need, and they look out for your welfare. They are prompt. Help with groceries has impacted my life significantly.

    Christopher R. Perine

    4

    October 9, 2016

    Other

    For right at home a 4 star but if you get the privilege of getting a care giver by the name of Patricia V. she gets 5 stars by far. She shows compassion to her clients. She is attentive and so very helpful. This young lady is my mother in laws care giver but she knows my wife is a stage 4 cancer patient, so she also shows so much caring and compassion for my wife.

    ABQ transplant

    3

    October 29, 2015

    I am a current client of this provider

    My father gets care from this company. The girls that come out are awesome! It has taken my Dad several months to become comfortable with them, but that is because he does not want to ask for help! The office help has always been great about me adding hours or days....my only concern is that they will send different people out without informing us. This is not good , as my Dad is blind and will answer the door to anyone! I want him to be comfortable with his caretakers and have consistency.

    Margie 1

    5

    August 14, 2012

    I am a current client of this provider

    We did find an in-home care for my parents and It's Right at Home. Their caregiver is really good with regards to taking care of my loved ones. I must say that we found a caregiver who is a good match for my parents. Pretty much both of them are comfortable with their caregiver. From what I see, they are very nurturing and attentive and I'm very pleased about it. It's just great to find a very nice caregiver. Highly recommended!

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    Services and Amenities of Right at Home Albuquerque in Albuquerque, New Mexico

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Albuquerque in Albuquerque, New Mexico

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Albuquerque

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