Right at Home Ridgewood

Offers Home Care

65 Reviews
Call (201) 890-7322
Right at Home Ridgewood (201) 890-7322
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Reviews of Right at Home Ridgewood

65 Reviews Write a review

Home Care Reviews for Right at Home Ridgewood

December 20, 2021

By Victoria M_5

I am a current client of this provider

They sent knowledgeable, caring people. They have honest, friendly people.

December 09, 2021

By Caroline R_4

I am a current client of this provider

It helps me when someone is there to take care of my mother. I like this agency because they are very dependable. They show up when they are supposed to.

November 15, 2021

By Joan R_15

I am a past client of this provider

They helped me by having an in-home caregiver. They help walk with her so she does not fall. I liked that most of the caregivers were really good.

November 05, 2021

By Barbara G_50

I am a current client of this provider

The people they have sent treat her very special. They are very responsive to what I need and the communication is good.

October 20, 2021

By James L_29

I am a current client of this provider

They could schedule better, but no complaints other than that. They could be better at scheduling.

October 20, 2021

By Natverlal D

I am a current client of this provider

He is always on time and took care of my husband. I would recommend them because the four days of services were excellent so far.

September 28, 2021

By Anonymous_5167

I am a past client of this provider

I had to pay for the Uber. I didn't appreciate that the caregiver they sent could drive.

September 10, 2021

By Anonymous_5160

I am a current client of this provider

They could do more training with their caregivers. They could have a live person answer the phones there.

September 07, 2021

By Mildred D_2

I am a current client of this provider

It helps me to be able to work and have her to be taken care of. It is a relief to me that they wash her and care for her. They show up every day and do a good job.

August 23, 2021

By Anonymous_4486

I am a current client of this provider

They're not full-time aides, I call them when I need them and they come in for a couple of hours. It helps me a lot whenever they come in, because that's the time I actually need someone to be here if I need to run out. The aides were very professional. They came on time and were prompt.

August 12, 2021

By Jule G

I am a current client of this provider

I can't do anything by myself so I have them do my cleaning. I don't drive and they were able to drive me around.

August 05, 2021

By John W_50

I am a past client of this provider

He got my husband ready for the night. He took care of everything. He changed his diaper and brushed his teeth. He did everything that I could not do. The man that came was wonderful. He was always prompt. He took care of my husband in a wonderful way. I was fortunate to have him 7 days a week for the last four weeks of my husband's life. I never would have expected that care.

July 21, 2021

By Ann M_36

I am a current client of this provider

They make sure my walker is fine. I like that they are very efficient.

July 14, 2021

By Grace N_2

I am a current client of this provider

We have a lot of different caregivers that come in and don't stay. Overall, it takes a lot of stress off of my sister. They could do more activities with her. Stephanie is awesome. We can really rely on her. Some caregivers haven't shown up. They aren't as reliable. That is scary, because my mom has dementia, so she can't be alone.

July 06, 2021

By Anonymous_5030

I am a current client of this provider

Just knowing that the caregivers are coming to help me helps me a lot. I really like how nice the caregivers are when they come over and help me.

June 15, 2021

By Mrs. Hazel S

I am a current client of this provider

It has been a nightmare. They can hire qualified care givers, train them, and follow up with them. They should follow through with they say they are going to do. They have poor management. Caregivers are not supervised or trained. Responsible parties are not notified when changes happen.

Provider Response

Hello, thank you so much for reaching out and sharing this feedback with us. My name is Lew and I am the new owner of RAH Bergen county, and I would like to speak with you to learn more regarding the comments raised in your review, which we take very seriously. Please give me a call or shoot me an email so I may learn more about and further discuss your experience. We love what we do, consider it an honor to get to do it, and would like to learn directly from you about your personal experience. We look forward to connecting with you soon, we wish you well until then!

May 27, 2021

By James P_18

I am a past client of this provider

They take care of my husband while I am at work. I would tell a friend that they are very convenient.

May 18, 2021

By Mrs. M_7

I am a current client of this provider

I don't have to worry, I know the clients are in good hands. The owners and managers are very responsive to my concerns.

May 11, 2021

By Paul C_13

I am a past client of this provider

They really helped him by being friendly and could handle dealing with him. They could keep appointments better but I know they were short staffed.

April 30, 2021

By Edward R_8

I am a current client of this provider

They come in every morning and come in the evening to wash him. The people I've been working with are wonderful.

April 21, 2021

By Anonymous_4695

I am a current client of this provider

They take me to doctor's appointments. I am not sure what they could improve on, but I like that they have a long range of services.

April 08, 2021

By Joanne R_7

I am a current client of this provider

They reassured me and have been resourceful. I would tell a friend that my experience with them has been excellent.

March 25, 2021

By Salvatrice F

I am a current client of this provider

They help with showering her. I would like a more consistent caregiver.

March 11, 2021

By Joan G_10

I am a current client of this provider

They make my life easier by being caring and patient. They help in numerous ways. The caregiver is caring and knowledgeable and I only have good things to say so I would recommend them.

March 08, 2021

By Mrs. Rose S

I am a current client of this provider

The most helpful part of the services is washing, feeding, and changing the client for me. They are consistent and all of them are very nice.

January 21, 2021

By Georgeanne L

I am a past client of this provider

I needed help with my husband because he was incapacitated, and because of the help that she gave me, he healed very well. I liked that they were always here on time.

January 11, 2021

By Joseph D_5

I am a past client of this provider

Without a caregiver to help me out a couple days a week I would go nuts. They were responsive to my needs. I had a very fluid schedule. I did not have a lot of lead time and they were able to accommodate my needs for my wife on short notice.

December 17, 2020

By Anonymous_4306

I am a current client of this provider

They help me get to the MRI appointment. They could have vegetarian choices.

December 08, 2020

By Monica F

I am a past client of this provider

Based on the way they treat you it shows that they do care. They are very professional and they stick to their word. They keep you up to date and they give great service.

November 21, 2020

By Joan M_14

I am a current client of this provider

They are an extreme help for me, I am the second caregiver, I do the weekends as well for them. Having the other people in the day is a big help for me, because before I was doing it 24/7 and it was killing me. They should communicate better, it is hard to find people right now.

March 23, 2020

By Anonymous_3550

I am a current client of this provider

They made my life more difficult. I had misunderstanding with the superintendent and I want to resolve that.

Provider Response

Hello, thank you so much for reaching out and sharing this feedback with us. My name is Lew and I am the new owner of RAH Bergen county, and I would like to speak with you to learn more regarding the comments raised in your review, which we take very seriously. Please give me a call or shoot me an email so I may learn more about and further discuss your experience. Our office is always available to discuss any of your concerns. We also have a patient care coordinator that you can reach out any time after office hours.

March 10, 2020

By Mrs. Mildred R_1

I am a current client of this provider

They help me get dressed. They follow up with me.

December 12, 2019

By Anonymous_2981

I am a past client of this provider

They help me the most by cooking for me and bringing me to the doctor's. I like that they are very nice and accommodating.

November 20, 2019

By Eric K

I am a current client of this provider

We would not be able to do it without them. She is patient with her. She has solicitude with my mother, and my mother can be difficult sometimes. I have already recommended them. The best thing about them is that they don't have an answering service.

October 10, 2019

By Maria B_11

I am a current client of this provider

She is just very sweet, and she is into talking to my mom. I just pay the bills. I don't deal with them directly. I like the girl that takes care of my mom.

September 10, 2019

By Mrs. Johnnie Mae G

I am a current client of this provider

They have been very responsive when I have had concerns. The quickness at which they were able to get care for my family was great. I appreciate the fact that the operators are very responsive. When we have concerns or when they have concerns, they reach out right away.

June 19, 2019

By Anonymous_1908

I am a current client of this provider

They were helpful. I would want the people that came to help to be more assertive because they could help the client more and get more things done. I would want them to have better communication.

May 17, 2019

By Mrs. Irene F

I am a current client of this provider

I do most everything myself. The caregivers are just here to make sure I don't fall. My only objection was one caregiver that was driving me, and I wasn't thrilled with it. I live on top of a hill, and she was afraid to go down. She'd go three feet and brake, and would repeat it. I didn't know how I was going to be. I'd like the agency to do more of a background check on the caregivers.

April 24, 2019

By Anonymous_1723

I am a current client of this provider

They are able to provide care when it is needed. Whenever I have had a problem, I have called and they fixed the issue.

April 10, 2019

By Mrs. Linda J

I am a past client of this provider

She was not great. I tolerated it because I needed someone. They mislead me and told me that I would have the same caregiver all the time. That didn't work out. It wasn't good. After she told me she was going away, that was the breaking point. When I tell the agency that I want the same person coming, they tell me she can't. Then they got me an aide that came for 3 weeks and went away. That is unacceptable.

Provider Response

We are sorry to hear that we did not meet your expectations. Please call us so we may discuss further and try to remedy the situation. We are available 24/7 for your convenience.

March 21, 2019

By Mrs. Cynthia V

I am a current client of this provider

They give me an aide that helps me. I like that they are reliable and they have adequate people.

December 12, 2018

By Mrs. Dorothy M

I am a past client of this provider

They helped the most with their attentiveness to her needs. She could be difficult at times, and they didn't let that deter them. They would go with her out shopping and to appointments. They understood our needs, and there were times that I needed to cancel if she was going into the hospital, but that was not a problem for them. We really like the nurses that were sent.

August 14, 2018

By Mr. Herbert A

I am a current client of this provider

It hasn't been to long, but we are hopeful and see a positive effect. They have been very good and dedicated. The caregiver is very respectable.

June 15, 2018

By Anonymous_428

I am a current client of this provider

I couldn't survive with out them taking care of my loved one. We have had many good experiences with them. We have been with them for a while and we are very happy with them and the personal touch they add. I really like the hands-on services I get from them. If someone doesn't show up, they volunteer to come sit with my loved one so they are very thoughtful

December 07, 2017

By Mr. Paul B

I am a current client of this provider

Right at Home needs to ensure that their caregivers arrive on time to my home. Right at Home needs to have their caregivers come into my home, do what they are supposed to do, and come on time. They are always late and I feel that this company has a lousy system.

December 06, 2017

By Mrs. Carol T

I am a current client of this provider

Right at Home does well because the caregivers are trained well and they are very helpful, pleasant people. Right at Home is a great help because they take me shopping.

November 17, 2017

By Ms. Ann K

I am a current client of this provider

Right at Home is reliable, and the aide is very knowledgeable and helpful. Right at Home makes my life easier by providing my sister home care, personal care, and additional care like food preparation. We are very satisfied.

October 13, 2017

By Mrs. Genine V_2

I am a past client of this provider

Right at Home was reliable, and the aides were professional and well-groomed. I am bed-bound, and Right at Home assisted me in dressing. They had a tremendous impact.

September 19, 2017

By Mrs. Ruth R

I am a current client of this provider

Right at Home has good caregivers. They are efficient and accurate in the services that they provide. They are very dependable. Right at Home has made things easier for us. The cook our meals and take care of things that we need.

July 28, 2017

By Mrs. A

I am a past client of this provider

Right at Home was excellent because they were effective and the caregivers were always on time. We loved our caregiver and the staff always addressed any issues. Right at Home's caregiver was helpful because she was reliable and willing to help no matter the task.

May 24, 2017

By Mr. Francis W_1

I am a past client of this provider

Right at Home was able to supply someone to take care of my parents within a reasonable cost. Right at Home helped make life easier for my parents by doing day-to-day living tasks, like cleaning and cooking.

May 11, 2017

By Mr. Maxwell R_1

I am a current client of this provider

Right at Home has caregivers that are responsible. They show up on time. The caregivers take care of my personal needs.

April 18, 2017

By Anonymous_614

I am a current client of this provider

The caregiver helps me when I need help, and it's nice knowing I'm not alone.

January 18, 2017

By Mrs. Melina S.

I am a current client of this provider

The two caregivers that my mom has experienced have been wonderful. She was not fully onboard with the idea of having help, but she is loving it now!

December 04, 2016

By Mr. Doyle

I am a current client of this provider

Donna does great work for us.

September 29, 2016

By George M

I am a current client of this provider

Rudy is the best. Honest and respectful all the time, and so is Marlene. The best aides we honor with 5 stars. When you do your work right and with honesty, God will reward you.

July 23, 2012

By Caring831

I am a current client of this provider

It was for my mother-in-law. I did the research but they were the one who took over. So they were the one who decided to choose Right at Home as their provider. The attendant are caring and treat my in-laws with respect. My mother-in-law could not stop talking about how much she enjoyed being with the caregiver. I have recommended this home care provider to my friends. I know of two people who are also have the same provider because of my recommendation.
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About Right at Home Ridgewood

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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