HomeWell of Northeast New Jersey

Offers Home Care

35 Reviews
Call (800) 973-1841
HomeWell of Northeast New Jersey (800) 973-1841

Reviews of HomeWell of Northeast New Jersey

35 Reviews Write a review

Home Care Reviews for HomeWell of Northeast New Jersey

January 26, 2022

By jdv

I am a current client of this provider

I have received in-home care for 10hrs per day, 7 days per week over approximately the past four months. The majority of the caregivers have done a good job over this time with exception to Marie who has done an exceptional job. The support provided by Marie has made all the difference in my getting back on my feet and starting to manage to do things somewhat as in the past. Thanks to all the staff for the help along with the therapists assigned to helping in my recovery.

December 27, 2021

By Fraja

I am a past client of this provider

I was introduced to the staff at Homewell at a very trying time. They were professional, empathetic, and took the time to ask the questions that would help get to know my father better, and to make sure the perfect fit between patient and caregiver was achieved. The caregiver was so kind and patient and although her primary role was to care for my father, she spent time comforting my mother also. I cannot praise this company enough.

November 26, 2021

By dacoach55

I am a past client of this provider

My mother needed 24/7 care. The care that Joycelyn gave my mother was extraordinary. She truly treated my mother as if she was her own mother. No request was too small or too big. Joycelyn was always in contact with me when any concern arose and took all the necessary precautions to ensure mother mother was taken care of medically. Joycelyn is a credit to the HomeWell Care Services company. I would definitely want her to take care of me if I'm ever in the position to need care.

November 20, 2021

By SS34

I am a past client of this provider

Homewell provided aides seven days a week, for 10 to 12 hours per day for my parents over the past two years -- much of the time during COVID. The aides that work with Homewell that provided assistance are professional and caring. They showed up on-time virtually every day and kept my parents safe through this time period. As one can imagine, scheduling during COVID has not always been simple. This is an area though where Homewell excelled. They handled last minute cancellations by quickly providing substitutes so that it was rarely the time that my parents were left unattended over the past years. Finally, the Homewell management team is also highly professional and strived to work with the me and my siblings to ensure our needs were being met in addition to our parents. Care plan creation, scheduling and even insurance company submission were all services that Homewell provides in addition to the actual aides themselves. Eldercare is a time consuming endeavor and Homewell removed one of the stressful and worrisome burdens (finding caring aides) allowing family members to focus on time with our parents.

October 10, 2021

By EW42

I am a past client of this provider

The caregivers were professional in helping my husband and pleasant to deal with. The agency was very caring and responsive.

July 23, 2021

By dbd

I am a past client of this provider

Homewell provided care for my father. Agency was responsive and stayed on top of things. Would recommend.

July 15, 2021

By JRN

I am a current client of this provider

My husband needed assistance after knee replacement surgery. I contacted Homewell and could not be happier with their help and guidance. Our aide, Freddie, was a fantastic care giver, always anticipating my husband's needs. I do believe that a significant portion of his recovery is due to his expert care.

May 11, 2021

By mare D.

I am a past client of this provider

I used Homewell and I was satisfied. Problems arose after 4 months. Live in aide was using phone constantly and using Face Time. She spent minimal time with my mom and spent the day absorbed in her own self interests. She had to be fired

September 12, 2020

By BevCucc

I am a past client of this provider

The caregiver for my sister was very compassionate and understanding. I would recommend HomeWell to anyone. Complete staff was excellent from beginning to end. They were very understanding. Special thanks to Wayne, Ingrid and Sujeiry (Sue).

September 21, 2017

By 2017 cp

I am a current client of this provider

HomeWell has been a Godsend to me! My mom was just getting out of a nursing home and I didn’t know of a reputable agency to contact to assist her and my dad in their home. Sensing my feeling of helplessness, the nursing home suggested HomeWell. I called and made arrangements right there and then. My parents’ caregiver has been wonderful. She is caring, learned their routine quickly and she always tells me not to worry. I haven’t seen my mom so content in a long time. My parents, both in their 90’s, now have the assistance they need to still live on their own. The agency has been wonderful to deal with, always friendly, all billing is punctual and itemized. I highly recommend HomeWell!

September 18, 2017

By chart6363

I am a current client of this provider

My 98 year old grandfather recently had to have surgery on his back and needed 24 hour care, transitioning to a few days per week. Homewell was immediately recommended by the doctors and physical therapists, and we are very happy we turned to them. The orientation team was professional and laid out all of the options, while listening to my grandfather's concerns. His initial in-home aide was always by his side and made sure all he had to worry about was recovering. Transitioning to shorter-term care was easy, and every aide was professional and caring, not to mention patient. The office staff was also very courteous and understanding, and their communication with my grandfather and our entire family was great. I highly recommend this company and would be happy to answer any questions.

August 28, 2017

By DCSA

I am a current client of this provider

Recently underwent an emergency spinal fusion surgery. Had never been in the hospital before and didn't know what to expect when I returned home. Thankfully Homewell sent a wonderful young woman who took care of my needs and helped me regain much of my strength. I would absolutely recommend Homewell to anyone that needs help after a hospital stay, surgery or to help out a loved one.

August 06, 2017

By cmd788

I am a current client of this provider

I can't express how happy I was with the service. Wayne really cares and the nursing staff was fantastic. They spent so much time with my dad who is not the easiest to deal with. Highly recommend this company - if you need help, use them, you will not be disappointed. Connie

August 01, 2017

By sammyhomewellreviea

I am a current client of this provider

Wayne was amazing to work with! He made our experience so easy because of his commitment and passion to help in any way possible considering we have never done this before. He was patient, caring and worked with us to make the pricing affordable. This entire process has obviously been hard for our family and our dad but with Wayne and his team we felt as if our dad was in the best hands!

May 01, 2017

By Hauptman & Hauptman, PC

Other

Our elder law firm has seen first hand the excellent care services HomeWell has provided to our clients. The company goes above and beyond when it comes to the personal attention that families need. The concern and attention to detail from HomeWell truly distinguishes this company.

April 28, 2017

By alleia

I am a current client of this provider

By far the best company to deal with. The service is very well worth the cost. They go above and beyond for their clients. The Homecare they provided for my grandmother has been amazing! Highly recommend!

March 27, 2017

By LisaT318

I am a current client of this provider

Wayne was a great help when setting up care for my Father. He made a difficult transition easy for my family, and more importantly, for my Father. We initially had trust issues after attempting to hire private aides and being left extremely disappointed and frustrated. We decided to take a chance with a licensed company and we are so relieved that we did! We could not thank you enough!

February 12, 2017

By alexgrace

I am a current client of this provider

We've been HomeWell for a year and a half and have been so happy with the service. We've had the same live in caregiver since the start and everything has been great. Thanks again guys.

December 06, 2016

By Arlene Mcmullen

I am a past client of this provider

The process was really simple, there was no long term commitment and that made me feel really comfortable. Other companies wanted deposits and weeks in advance, we needed someone for my dad for a few weeks until he moved in with us and Homewell really did a fine job. Thanks again!

February 28, 2016

By Carebear7

I am a past client of this provider

Everything went really smooth. I needed someone quickly and on a temporary basis. They worked hard to find the right person to help my mom and we were very happy. Michelle

December 17, 2015

By EdS1

I am a past client of this provider

I liked that they were a family business. They cared and it showed. Everything was smooth from start to finish and my mom is happy, that's all I care about. Ed S.

Provider Response

Glad to hear everything went smooth! Our dedicated staff of professionals work hard to make sure the clients we care for at home are comfortable and completely satisfied. Being a family business definitely adds an important dynamic with the families we help - a comfort that works both ways. We treat every case like we are providing care for our own Mom and Dad. The best part is watching everyone in our office treat our family business like their own - that seems to be the difference. We appreciate the feedback and everyone that helps make these positive reviews happen!!

October 04, 2015

By Bb176

I am a current client of this provider

you can tell they work hard to keep families happy. My mother was in a rehab and I was given a few options, it was a tough decision because a lot of them sound the same but because they were family owned I decided to go with my gut. My mom wasn't doing well in the rehab and we were going to put her on hospice. Long story short mom is not on hospice and she is doing great at home because of our aide Sharon. We were uncomfortable starting with Live in care but we know mom needed it. The case manager Stephen walked us through everything and was there every step of the way. What made it easier is that there was no long term commitment and if I called at 9pm at night I spoke to my case manager. Something that is reassuring is that they are always on point and with my life and all the things that are going on in it that's exactly what I need. I highly recommend HomeWell. Anne Albanese

September 30, 2015

By CMurdock

I am a past client of this provider

I heard about Homewell from caring.com so putting a review seemed appropriate. My brother needed short term care after knee surgery and everything went just fine. We needed male attendants to help because he is a big boy and the company had good people.

June 16, 2015

By Joanne and Joel

I interviewed this provider

Great company to deal with. Steve was very professional and answered all my questions and also met all my mother in laws needs. Claudine was very compassionate and kind to my mother in law. Thank you all for your kindness and for exceeding our expectations. We were very satisfied with this company and would definitely recommend Home Well. Joanne and Joel

June 02, 2015

By Pamlexgen

I am a current client of this provider

There are so many home care companies out there that i talked to and i dealt with for my parents and HomeWell was responsive, so hands on - made a great personality match for my parents who aren't the easiest people to deal with and i appreciated that. The care manager Steve came out to the house sat down with me, my brother and my husband and was very patient with us. we love the aide he brought us! Maria is apart of our family and we don't know what we would do without her! if we could give 10 stars we would. Thank you to the entire staff at HomeWell!!

September 16, 2014

By Erock

I am a past client of this provider

I can't say enough about Homewell. I used Homewell for a live in caregiver for my father in law. Great service, great aide and they really go above and beyond in everything they do. I give Homewell the highest recommendation!

June 04, 2014

By pussnboots123

I am a current client of this provider

Great company! Everyone really cares! Everything went smooth and we are glad we chose homewell. Thanks!
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About HomeWell of Northeast New Jersey

Since 2005, HomeWell of Northeast New Jersey, a family owned and operated home health agency, has been providing high quality care to seniors throughout Bergen Passaic and Essex counties. The owner, Lou Romano was motivated to start the family business after his grandmother became ill. Due to a negative experience with private caregivers, he felt as though quality care was lacking in the community.

HomeWell of Northeast New Jersey has built a strong reputation as a home care leader throughout North Jersey and has been the top choice for seniors and their families. HomeWell specializes in providing assistance with all activities of daily living such as bathing, dressing, ambulatory assistance, meal preparation, light housekeeping, errands/driving and much more. Below is a brief list of why HomeWell is considered to be a preferred agency for home health care.

Accredited Home Care Agency with CAHC

  • Family owned and operated team committed to providing excellent customer service
  • All caregivers are Certified Home Health Aides supervised by a Registered Nurse
  • All Home Health Aides are licensed, bonded and insured
  • All Home Health Aides receive national, state and county background check
  • All client care will be supervised and directed by a Registered Nurse
  • Personalized Care Plan tailored to client’s needs
  • 24/7 Registered Nurse/Office staff emergency support available
  • Care Planning is designed to reduce hospital readmissions
  • Same day service available for emergency situations
  • Coordinate and work closely with case managers, social workers, and physicians and other health care professionals
  • All hourly caregivers will drive client’s to appointments and errands
  • Hourly and Live In care available

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Services and Amenities of HomeWell of Northeast New Jersey

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Fall Prevention

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Staff

  • Male Caregivers

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care

Payment options

  • Credit Card
  • Payment Options Extra: Ltc Insurance, Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Health Care Service Firm
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HomeWell of Northeast New Jersey

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