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TheKey - Anne Arundel Gambrills, MD
2642 Brandermill Blvd, Gambrills, MD 21054
4.6
(24 reviews)
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Reviews of TheKey - Anne Arundel in Gambrills, Maryland
4.6
(24 reviews)
Herbert W_3
4
|
August 8, 2019
The regular caregiver we have treats our parents wonderfully and takes good care of them. The only problem I have had is if someone can't come, they don't always replace the person.
Tom K_4
5
|
July 24, 2019
It makes my mom and happy and takes care of her. I like the caregiver.
James L_12
5
|
July 9, 2019
I have never been disappointed. It has been a wonderful experience. I like that it is very smooth running, the organization is good, the care is great, and they have good operations personnel who can coordinate anything smoothly.
Lorraine C_3
5
|
June 12, 2019
When she was in the hospital, she came to the hospital to visit with her. She drove me to see her, since I can't drive, and she is like family. I like the caregiver we have at the present moment. I like that the person in charge of scheduling is on top of things when we need to make changes. They are diligent to get what we want.
Ginny V
5
|
May 24, 2019
Mita is the person I am using now, and she is just extremely helpful. I am happy. I liked Ruthanne. She came and first introduced me to the company, and was very helpful. In fact, she was concerned about my husband's breathing and suggested I take him to the hospital, and it turned it he had bronchitis.
Lisa M_11
5
|
May 7, 2019
They help with his every day routine. I like the care, communication, and that everyone is professional and reliable.
Carolyn D_4
5
|
April 24, 2019
The girl that comes here is very conscientious. She makes sure I have someone to help me when I am sick. They're not in my area, so they've had trouble covering me. When they're here, the care has been really good, though.
Maggie B
4
|
March 19, 2019
It is not the caregiver, it is just the fact that she cannot live on her own. I like that they have a different caregiver to choose from and they are flexible with their scheduling.
Lois P_3
5
|
January 10, 2019
I have medical issues and am in my 70's, and I can not drive. There is a caregiver that I rely on, and it has made a difference. You become at ease when you are able to depend on someone and function normally. I like that it was an easy process to get started.
Robert G_24
4
|
December 11, 2018
They need to provide better caregivers. They could have a better staff available.
Leon W_1
5
|
October 18, 2018
The services have helped with bathing and cleaning. The company has the ability to be flexible with their scheduling.
Marie K
4
|
October 8, 2018
They could show more initiative and keep the place clean. They need to be more proactive. They should take initiative and keep things clean.
Robert B L
4
|
August 7, 2018
They drive me places. They do the job, they're punctual, and friendly.
Marsha S
5
|
July 17, 2018
I'm able to sleep overnight because I'm able to trust the care they provide. I only need to provide care during the day, so they have a great impact. I think it's quite expensive, but the services have been great. The young women who have taken care of my mother overnight have been very kind, attentive, and they do a good job keeping her safe.
Curtis P
4
|
July 17, 2018
They have helped her the most by providing someone there to talk with her and assist her. The services have not been going on for very long, but the caregivers have been on time and engaging with my loved one.
Cynthia L
5
|
June 21, 2018
It provides peace of mind for me and the family. They have been very accommodating in everything.
Cheryl S
2
|
April 20, 2018
Their communication is very poor. We have had expectations for aides to come on the schedule and then sometimes no one shows up. We will call them and ask what is going on and they will scramble to find someone to cover because the nurse never told anyone that they would be taking off for the day. It helps us when they are here, but every time we get a new aide I wind up having to stay here to train them on how we want things to be done.
KLTS
5
|
March 29, 2018
These folks are trustworthy, competent and caring. Since I am working my way back to independence, I really appreciate that they let me do what I can, and then step up when I need help, always supporting and encouraging me as I learn to walk again. The agency has bent over backwards to provide me with the kind of aide that I need. Aides arrive on time and leave on time. They go with me to all my PT and appointments and keep me safe.
Scarlet R
5
|
November 16, 2017
Different assistant companies have different strengths. Home Care Assistance offers different things than others and provides multiple people for me. They also think of what to do on their own; some days I have an idea of what we are going to do, and there are some days were they take over and guide me. They even took me to get my computer fixed. They are good social contact while recovering during surgery. I'm an only child so it's nice to not feel so alone. It's nice to have someone to talk to and see. Home Care Assistance has made my life easier. I don't have to do the dishes anymore, and they handle a lot of the little things. They help me with cleaning and even clean the cat water bowls. It's kind of nice that they remember what to do to help me, and don't feel weird about asking them to do something.
Almeda H
5
|
September 20, 2017
Home Care Assistance is prompt, professional, kind, and thoughtful. Overall, my mother is able to help herself, but the services just help boost everything.
Hetty T
5
|
June 20, 2017
Home Care Assistance has good care and they are reliable. Home Care Assistance does what I ask them to do.
Delia S
5
|
June 8, 2017
Home Care Assistance is very dependable and they provide very good care. They are also very responsive to any problems. I appreciate the caring, consistent, skilled, compassionate natures of my caregivers from Home Care Assistance.
Marion W_2
5
|
May 30, 2017
I would recommend Home Care Assistance because they provide me with care that is really good. Home Care Assistance makes sure that I eat because I can't eat without them here.
Michael L_9
5
|
May 9, 2017
Home Care Assistance is very easy to work with. The services from Home Care Assistance opens up the time that I need to go about my daily life.
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Services and Amenities of TheKey - Anne Arundel in Gambrills, Maryland
Ambulatory Assistance & Accessibility
- Transfer Assistance
Health Services
- Memory Care
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Housekeeping & Maintenance
- Housekeeping Services
Fitness & Wellness Programs
- Fitness Opportunities
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
About TheKey - Anne Arundel in Gambrills, Maryland
For nearly 20 years, TheKey—formerly Home Care Assistance—has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We’ve provided millions of hours of care to families just like yours. Today, we’re the country’s leading provider of premium in-home care, offering an even broader range of care services. We have the best caregivers ready to help—so you can live well in the home you love.
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