SYNERGY HomeCare Overland Park, KS

Offers Home Care

94 Reviews
Call (800) 973-1841
SYNERGY HomeCare (800) 973-1841
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Reviews of SYNERGY HomeCare

94 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare

February 05, 2021

By Dr Mani M

I am a current client of this provider

Sandy is extremely pleasant, she comes in and changes her shoes, vacuums, dusts and does various things. The lady that comes here is prompt, efficient and on time.

February 02, 2021

By Charles W_10

I am a past client of this provider

Having the availability to get assistance was key for him. I would say that communication has been the highlight for us and him.

January 26, 2021

By Anonymous_4429

I am a current client of this provider

I wish that I didn't have to have them, but I need them. I would like it if they could have a consistent caregiver.

January 15, 2021

By Charlette H

I am a current client of this provider

They do certain things that I can't do myself anymore. I like how they provide me the same caregivers on schedule.

January 06, 2021

By Marie E_2

I am a current client of this provider

It's comforting to know that someone is taking care of the things I can't take care of. They're very flexible and accommodating.

December 16, 2020

By Dixie C

I am a current client of this provider

They can be on time which they have been lately. I like that they are available when I need them.

December 07, 2020

By Elinor S

I am a current client of this provider

I'm getting weaker all the time, so they've done a lot of things for me that I can't do now. I would like to have the same person on Saturday all the time. The others have been fine, but I feel like I'm starting over each time. I would appreciate more consistency.

December 07, 2020

By Rita E_2

I am a current client of this provider

It would be difficult to go a whole day without them. I like all of the girls. They have all been very nice, kind, and respectful.

November 23, 2020

By Brad A

I am a current client of this provider

They have helped the most in engaging Helen and are there when needed. The company is very responsive. They are very nice and professional people.

November 20, 2020

By Bob K_9

I am a current client of this provider

They arrive on time. They do what they say they will do.

November 13, 2020

By Patty J

I am a current client of this provider

It's hard to tell if he is getting better, but he is maintaining. I like that the staff is friendly.

October 28, 2020

By Phyllis H_6

I am a current client of this provider

It makes my life easier, it has gotten difficult to do a lot of things myself. I like that they are dependable and they do what they say.

September 28, 2020

By Ann M_28

I am a current client of this provider

I don't have to live with my mother. I can continue with my daily life because I know she is taken care of. It allows my mother to stay in her apartment.

September 24, 2020

By Bart_1

I am a past client of this provider

It did not really impact my life much. They could have worried more about providing care and less about collecting money. I would have liked to see a little more willingness to work with us.

September 11, 2020

By Jan K_4

I am a current client of this provider

They give her the help she needs to be able to stay at her place and helping me not have to be over there giving her medication. I like the dependability.

September 08, 2020

By John M_29

I am a current client of this provider

They come in and help us with things that we can't do. They stay busy when they come. I like talking with them. They come and do anything for me. They keep the services going. They always get us someone that is good.

August 24, 2020

By Ken H_5

I am a current client of this provider

If things don't get done, I can do it by myself. I like the person that comes and does the work here for me.

August 17, 2020

By Mary R_29

I am a current client of this provider

One of the ladies who has come, is very good, but she is very difficult to understand, and that upsets him. It would be nice if we could set the time when we have personal care.

August 05, 2020

By RoseMary C

I am a current client of this provider

She just came when she is supposed to, which is difficult to get some people to do sometimes. She does some extra stuff. She did everything and more, I could not ask for anything better. Right now she works here and she is great. The quality is divine and I love her. She is truly wonderful. She is the best employee I have ever had. She is a regular nice person.

August 05, 2020

By Anonymous_3971

I am a current client of this provider

They are reducing her challenges of daily living. They could change their billing practices.

July 21, 2020

By Christy K_1

I am a current client of this provider

They are friendly and attentive to her needs. They are accessible. We can talk to them about issues and our needs. They have been responsive.

July 17, 2020

By Linda K_12

I am a current client of this provider

My mom is hard of hearing and has low vision so she is a lot safer having somebody help her. I think the services are a little bit expensive.

July 10, 2020

By Charlene R

I am a past client of this provider

They took care of things generally that I needed done. The quality of the care was excellent, they did the things I needed and they were very individualized.

July 10, 2020

By Amy_1

I am a past client of this provider

It's nothing that anyone could have done, it was just the disease she had. It was easy to schedule, and the care that was provided in home was very well done.

July 08, 2020

By Martha A_5

I am a current client of this provider

They have done the best they could. They are very careful and safe.

June 04, 2020

By Millie M

I am a current client of this provider

They help me and my wife. She works right when she comes in to clean and organize. I like my caregiver's ability to recognize what needs to be done and do it immediately. That way I can work out and eat. They are amazing.

May 18, 2020

By Sharon P_14

I am a past client of this provider

I used them to walk my dog because I had an accident and I could not do that. They walked my dog during the cold weather and they were sweet to both me and my dog.

May 18, 2020

By Elizabeth M_5

I am a current client of this provider

They're very helpful because I'm an amputee because the young ladies they send me are very helpful and they will do anything I ask them to do within the Synergy rules. They're very efficient and courteous when they call me.

April 27, 2020

By Julie M_3

I am a current client of this provider

I live far from where she lives and I do not have to work or worry that she is taken care of. I like the caregiver I have for my aunt.

April 22, 2020

By Joan J_4

I am a past client of this provider

It helped me, I could come home and rest. I had to haggle over the bill. You just cannot watch close enough nowadays. There was a mix-up on the bill. They over-billed me. The lady timed in early and they tried to charge an extra hour while she slept.

April 14, 2020

By James P_8

I am a current client of this provider

They are so helpful to me because they do everything that I would want done. I like the personality of the people they send here and that they are highly qualified.

April 14, 2020

By Carolyn R_7

I am a past client of this provider

My mother loved the freedom of the caregivers being able to take her around. I have told people that SYNERGY was a great option for my mother. She loved almost all of her caregivers.

April 08, 2020

By Doris W_1

I am a past client of this provider

They needed to have more experienced caregivers. They could have improved by getting more experienced people.

April 06, 2020

By Jeff B_8

I am a current client of this provider

They have really improved her quality of life and her confidence in living alone. They are very good at communicating with us if they have any concerns about her health.

March 25, 2020

By Anonymous_3565

I am a current client of this provider

They check on him and make sure he takes his medications. They are very friendly and helpful. They are on time each day.

March 17, 2020

By Shirley K_5

I am a current client of this provider

It makes my life easier. I like the fact that they come and change the sheets on my bed.

March 17, 2020

By Anonymous_3468

I am a past client of this provider

They gave me peace of mind knowing that things were being done properly. The guy who came here was very nice. They are situated here so I didn't have to go anywhere for the services.

March 10, 2020

By Mike R_11

I am a current client of this provider

It is a tremendous help. It would have been very hard to give my loved one the quality of life that she wants with us living here in the Lake of the Ozarks. I like that they will call us or text us and let us know what is going on.

March 04, 2020

By Bob T_3

I am a current client of this provider

They help the most by ironing my clothes. I appreciate that they come and do ironing for me.

March 04, 2020

By Debbie R_4

I am a current client of this provider

I don't have to do that service for my mom. I'm not there a lot. She has someone to come out and give her a bath. They are supposed to be there for half an hour but there isn't enough for them to keep busy for that amount of time.

February 20, 2020

By Evelyn B_1

I am a current client of this provider

I have not had them very long, but I am 101 years old, and it is a great help to have them. All I get is a bed making, but I am very happy with them.

February 18, 2020

By Cris L

I am a current client of this provider

They help by bringing quality compassion. I like their consistent care.

February 05, 2020

By Anonymous_3376

I am a current client of this provider

I have to have someone here with me. They are very really reliable and make sure I have someone here to keep me safe. They've kept in contact with me.

February 05, 2020

By Minati P

I am a current client of this provider

They make my bed and clean my clothes. I'd just like one person. They give me a shower. I have to tell them what to do.

February 05, 2020

By jessica t

I am a past client of this provider

The family was able to take a break. They need to be more consistent with the scheduling.

January 27, 2020

By Ruth H_15

I am a current client of this provider

I need extended time when they're here. When they're here, we both feel a little rushed. I have already recommended them to someone. It is very convenient, and the people are nice.

January 22, 2020

By Mike B_7

I am a past client of this provider

It made things easier. They provided relief to have smarter eyes on her, it made us more comfortable. It varies from person to person. Overall they were good. Some were above and beyond. Way above and beyond.

January 21, 2020

By Alex B_1

I am a past client of this provider

They have made things a lot easier. They are able to help me, even with my last minute notice. They are on par.

January 14, 2020

By Carolyn W_7

I am a current client of this provider

I can't wait for them to come help me. It does depend on the person that works for SYNERGY HomeCare. I have an excellent caregiver that makes the company excellent.

January 14, 2020

By Jennifer C_2

I am a current client of this provider

My loved one is able to stay at home and does not need to be in a home. They are very responsive, and most of the caregivers are very positive.

January 09, 2020

By Julia F_1

I am a past client of this provider

I would like them to have come for a longer length of time. I would have liked for them to come at a certain time, but they came at an inopportune time.

January 07, 2020

By Karen G_5

I am a current client of this provider

It makes it so I can work, and my loved one can live independently. They are very personable, easy to work with, and easy to reach.

December 19, 2019

By Chuck S_1

I am a current client of this provider

They allow my wife to be able to leave and do what she needs to do. Anything that I have asked for, my caregiver has been able to provide for me.

December 19, 2019

By Chris H_4

I am a current client of this provider

The care is critical to us, and it is very good. They have done a really good job at following up on the care for my mother.

December 13, 2019

By Nadia C

I am a current client of this provider

We expect Tammy to come, and we depend on her to take care of my loved one in the morning. It's the only company we've tried. Synergy is good about sending someone else over here if Tammy can't come, but we don't need anyone else most of the time. We don't need someone if Don has already exercised and is ready for the day.

December 04, 2019

By Cecil M

I am a current client of this provider

They are able to stay with my wife when I need to be gone at times. They are always available to have someone here.

November 20, 2019

By Anonymous_2732

I am a past client of this provider

The caregiver was argumentative, and at one point, was even physical with her. They wouldn't listen to her. They need to listen the clients. They didn't listen to my mother's comments and complaints.

Provider Response

SYNERGY HomeCare values the voice and autonomy of our clients. We provide a Client Bill of Rights to every client when they sign up for services encouraging them to report any issues to our office by calling. Our phones are answered live around the clock and we will respond as quickly as we can.

November 19, 2019

By Lorraine H

I am a past client of this provider

It made my daughters feel free, so they could do their things. They are very cooperative.

November 06, 2019

By Duane P

I am a current client of this provider

The services keep me alive, and they do what they're supposed to do. They are always on time, and they do their job well.

October 28, 2019

By Karen B_15

I am a past client of this provider

They took her down to meals and pushed her wheelchair when she wasn't strong enough to do it. I liked the fact that they could take Mom down to meals and that they came in to check on her and make sure her medicine was working well.

October 17, 2019

By Carol M_16

I am a past client of this provider

They helped me the most by relieving the pressure of having to do the laundry. I appreciated that. I liked that they were available right here where I live.

September 27, 2019

By Lillie F

I am a current client of this provider

They help me be able to shower. I'm very satisfied with them and what they do. I think they are just assisting me with things I can't do for myself.

September 27, 2019

By Karen S_14

I am a current client of this provider

I think their billing is really bad also. I can't understand it. It's very confusing. There prices are exorbitant. The other company was charging $250 to try, and Synergy went up to $400. I tried to find someone else, but I couldn't find anyone else. The ladies who went in were fairly nice.

Provider Response

Thank you for your feedback. We value your input! SYNERGY HomeCare strives to provide excellent care to our clients and we also strive to provide competitive rates in our local market. If you would like to discuss this further we would welcome your phone call anytime.

September 13, 2019

By Sandra R_16

I am a current client of this provider

They help the most with putting up my dishes and my clothing. I like the ladies that help me.

September 04, 2019

By Doris T_2

I am a current client of this provider

I broke my arm and have a torn rotator cuff in the other arm, so she does things that I am unable to do. I like the gal that's coming. She is my former health aide that moved over to SYNERGY.

September 04, 2019

By Dorothy P_14

I am a current client of this provider

They only come every two weeks. It's something I need because I'm 94. It is wonderful. I would recommend it.

September 04, 2019

By Janet S_12

I am a current client of this provider

They cook breakfast exactly the way he likes it. They do a good job cooking breakfast. They are reliable, on time, and nice people.

September 04, 2019

By Dwight M

I am a current client of this provider

It is convenient to me being in the retirement community that I am in. I like their availability and that they are here.

September 04, 2019

By Nancy K_6

I am a past client of this provider

It was a tremendous help for us. My father was elderly and weak, and he couldn't give her the services that were required. It was essential for us to have them. My sister and I worked so we couldn't be there for her. The main reason we used them is because my mother was at SilverCrest, and SYNERGY could start services immediately. It was very easy for me to get more services started.

August 20, 2019

By Pauline S

I am a current client of this provider

I have to have it. I am not able to do what they do. They come on time and the services are done well.

August 20, 2019

By Robert B_33

I am a current client of this provider

I elected to have the service done, and it helps a great deal. I have a king sized bed, and I have trouble with my back and legs, so going around the bed is hard for me. I appreciate their services very much. If I get the same girl each time, that would be very good. That way, I don't have to keep explaining what I want.

August 20, 2019

By Dottie D_2

I am a current client of this provider

They have helped me the most by showering me and emptying my dishwasher. I like that they are very prompt and courteous.

August 06, 2019

By Betty H_21

I am a past client of this provider

It was something I looked forward to because I knew I would be improving when they came. They spurred me on. They were wonderful. They were caring.

July 25, 2019

By Anonymous_2082

I am a current client of this provider

They bathe my relative, and they help him shower a few times a week. So far, all but one time, they have shown up when supposed to. They are dependable.

July 03, 2019

By Anonymous_2222

I am a current client of this provider

I wanted to have the same caregiver every time. It is very complicated for that to happen. I would like simpler scheduling.

July 03, 2019

By David F_6

I am a current client of this provider

They have helped me by giving me a peace of mind while I am working. If I have a question or problem, the people are really available, and I can talk with them.

July 03, 2019

By Kristy F

I am a current client of this provider

If they have any worries with him or issues with him, they just need to contact us. We could have handled any of the issues if they contacted us. The communication could be improved.

June 25, 2019

By David S_34

I am a current client of this provider

The caregivers make the experience positive. I would like them to have more caregivers available at night.

June 06, 2019

By Regina W

I am a current client of this provider

They are new at doing this, and I don't think they have all their systems down and in place to complete everything. Their response to requests for billing charges are very delayed. I have a unique situation. They are supposed to complete a daily work chart and they aren't doing that.

June 05, 2019

By James B_19

I am a current client of this provider

There are some things that they offer to do that could make my life easier, but my mom doesn't want to spend the extra money for it. I like that the employees that we have seen so far seem to care a lot.

June 05, 2019

By Lynn C_6

I am a past client of this provider

The people were all different, but over all everyone was very helpful. I liked all of the people. Steve was wheel chair bound, and most of the people had not seen a side board to help him in bed, and the caregivers were willing to learn.

May 20, 2019

By Dan W_2

I am a past client of this provider

We had hospice and Synergy both. The Synergy aide was not well trained on how to use a bedpan, with placement and so forth. She should have had more training, in regards to helping the patient use a bedpan. There was some inconsistency with whether the aide could administer pre-dosed medication, or not. They went back and forth on whether they could or couldn't. They need a consistent, well-understood policy.

May 07, 2019

By Anonymous_1132

I am a current client of this provider

They drive me. They don't seem to always get it if I call and change something on the schedule. In the weeks to follow, they don't always come up with the things we talked about.

April 23, 2019

By Turner T

I am a current client of this provider

They've been helping my wife because she can't walk. They've been helping with her exercises also. They have been real dependable. They've never let me down, and they do anything they say they are going to do.

April 05, 2019

By Mary C_37

I am a current client of this provider

I like the friendly and courteous staff that they have.

March 04, 2019

By Hasel C

I am a past client of this provider

The lady that they sent became part of our family, it made it easy having her all the time. I like the caregivers and the management they sent, they were all very professional.
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About SYNERGY HomeCare

Synergy HomeCare provides personal assistance and caring to people in their homes. We offer hourly, daily or live in service for people of all ages. A Proud Member of the AARP National Employment Team. Both AARP & Synergy value the experience that a mature caregiver can bring to someone's life! NO CONTRACTS, JUST CARE! We have employed state of the art time and attendance telephony technology to ensure that your loved one is never without care.

Synergy HomeCare, the most trusted name in non-medical home care, stands out from the rest because we provide home care services to all ages. We can work with anyone in any age range and with any home care need. We also fully understand the importance of both immediate and long distance home care.

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