SYNERGY HomeCare

Elizabeth F M

I was going over twice a day and even though we lived in the same location it was three hours out of my day. I had a knee injury and couldn't do it anymore and someone recommended synergy. I'm so glad I did because its such an easy thing for someone to pop in and do. I like how they are very responsive when I have a need.

Anonymous_1726683538

The continuity and assessing patients' needs individually. I would not recommend them because of the continuity of staff.

Provider Response

Barbara M_91

I have them help me with my bathing and linens. The community endorses them. They are kind.

Kim k

It has been a positive experience because our caregiver is sweet and does great work. I would recommend this agency because of our caregiver.

David S_81

He gets help with his TED hose. They are willing to work with whatever we need.

Jane C_18

These services have helped me and my loved one's daily lives. I like that the agency is close in distance.

Alisa C

They are very reliable. They see her twice a day. The human contact helps reassure me. The management and staff are very acceptable and responsive.

Patsy V_2

It saves my back. I physically need the help. They are reliable.

Sara S_9

She needed a sitter with her because she was confused and trying to get out of bed. I picked up the phone in the afternoon on a Friday, and they were able to get someone in the next day.

Richard L_21

They take pressure off of me by being here. I am on my third caregiver. They don't screen their caregivers well enough.

Wilma G_1

I look forward to visiting with them as well as them helping me. The caregivers are very personable and show up on time.

Elizabeth M_32

They're relatively easy to work with, and they get things done quickly. They did really well on short notice.

Mark C_29

I like that it takes the pressure off of me and makes life easier for my dad. I like that the primary caregiver.

Anonymous_1713792823

They are helpful but not pushing. I like that they are friendly.

Provider Response

Jan C_10

She offered to take out my trash. I had my laundry, and she took my sheets out and put them on for me.

Provider Response

Christie B_1

I need a shower and my caregivers helps me with that. I need them.

Steve B_26

It really helped me and it helped a family member from having to go over there and do that. They are doing what they are supposed to do.

Provider Response

Anonymous_1711104660

They have given me the same people and that's makes a big difference. I have had several caregivers that are dependable and give good care.

Nancy D_30

I needed help with fall prevention. They sent me two people with no education in fall prevention.

Provider Response

Marcella "Marcy" R

The caregivers need more training. They did change the time of our schedules and we are not happy with it.

Deb J_2

She can do some things for herself. When we signed up she couldn't do many things and with Rose coming in she helps her eat meals and walking. That has been very beneficial. The caregivers that are with my mom are caring.

Provider Response

Kent C_2

They respond quickly. The scheduler is very responsive to my calls.

Cindy K_13

They've helped the most with her daily care and chores of living. I like that they're just easy to work with.

Rozan M

The caregiver is helping me organize everything. I like that I have the same woman every week.

Ernest K_1

I like that they have sincere people who like helping others. I like that they hire capable people.

Marilyn G_7

The service helps me to not worry about things that I was still trying to do, that I can't do anymore. I can't think of anything to recommend them more.

Cameron_1

It wasn't a huge impact, but it was positive. I liked this agency because the care providers that came were all very kind and empathetic and helpful, and I also appreciated the availability of the owners of the company to help our family through the process of signing up with care and answering questions.

Provider Response

Gloria P_11

They were my only way to get transportation. Everyone who came to get me a ride was professional and friendly.

Pam H_11

The caregivers saw to the client's personal needs. They were very efficient, and they were here when we needed them.

Leslee R

They have good communication. That they are competent and accessible.

Dan G_4

They provide me with the tools needed to strengthen the quality of my daily life. They have been very thorough with PT and OT care.

Jane R_9

They gave me a break while they took care of Loy. I like the flexibility of the company and they try to have the same caregiver come out.

Ardena M

They put on hose, I can't put on myself. They take out my trash and help me. They come in the morning and night. Regular, and very dependable and helpful. They work very well.

Anonymous_7657

I am able to get help for other events if I need it. Some of the ladies are more skillful and better than others. I like that they are very kind and caring.

Bob Q

They are doing fairly well, and I have not thought about how they could improve, but it is hard because my wife has dementia. For the most part, the help has shown up, and they have followed through with the contract.

Carl C_11

They send an excellent person to help my husband, and they work the time I need. They have sent a very helpful person.

Barbara D_49

They helped him feel secure and like he could trust them. They were always timely and assisted him with whatever he needed. They helped him out with various different things like helping him get to the pool from the care unit.

Anonymous_7634

I needed someone to stay with me overnight. You can get help with just about anything. It is whatever you want.

Joan D_13

They are helping me get better. They are very friendly and confident.

Kathi B_1

They made my life easier. The owner is a very good guy.

Kim K_10

She didn't think she needed a babysitter. They are very professional and did a good job.

Christy K_1

I don't know how the agency could have improved the daily life. This agency was personable and seemed responsive in taking care of needs.

Helen D_7

They allowed me to get out of the house and get work done. They were responsive and they communicated well.

Anonymous_3565

I think it is great, they take care of him when I can't. They have been able to provide him with the care he needs.

Carolyn S_22

When I had concerns they got right back to me and explained what happened. I like that the people are friendly with my mom and interact with her.

Provider Response

Anonymous_3971

They provide socialization and support. I like their responsiveness and coordination

Jan K_4

They just help most by being there when I cannot be. They give her medication reminders. They are dependable and very good to my mom. They are great communicators.

Suzie P

They are reliable and trustworthy. They provide the time the way that we need. We know they will grow with us as we need them more. They are very communicative, and our care person is wonderful.

Timi R

It has done the client good to get outside and he loves the company. They are prompt and obedient workers.

Nancy H_24

It has taken a huge amount of strain off of me. It has helped a lot. They have been extremely efficient. The caregiver is doing a great job.

Faye M_2

They come in and are willing and helpful. They help most with housecleaning and going for walks and making sure I don't fall. They do a good job. I don't always have something for them to do but they take me walking sometimes when I can do that. Other people could certainly use the help.

Debbie G_11

They help my family feel good about them, they are always there when we need them. I like that they are dependable, and they have great communication with their staff.

Phyllis H_6

They have worked with me since August 2020 and they have stayed with me through it all. I really appreciate that. They do what they say they're going to do, when they are going to do it.

Mary R_29

They have helped me more than anything by giving me more time away. I like that they are adaptable with their care and their assignments.

Nora W_2

They can do better by teaching us to do things on our own. I like that they are pleasant.

Elizabeth M_5

I need somebody everyday. They check on me, and the caregivers give a report everyday on what they've done for the day. They are available twenty-four hours. I've always had good care. They go beyond what they need to do. They go the extra mile.

Pat A_4

They were helpful in being able to respond quickly, and seemed to actually care about my grandmother's well being. They were very responsive to my emails or calls about changing times and were helpful with getting stuff arranged quickly.

Martha A_5

Sandy is very personable and I like that she's consistently scheduled with my mom. I really like my mom's caregiver, Sandy.

Bob K_9

They give him a bath. He prefers someone older and that's what we've gotten. I tell my friends they need them and that they're good.

Sara M_6

They seem to care about her safety and are there when we cannot be. They meet our needs and helps us live happier.

Tracey C

The most important thing they do to help is they are dependable. My aunt likes them, and they are friendly to her.

Ann M_28

They are supposed to make the bed, clean the kitchen and bathroom. Only one of them does that. Tammy is excellent. They should listen to what I tell them when I call.

Marvin B_3

She works quickly and she is very pleasant. I like the caregiver that they send us every week.

John B_49

They make my life easier because they do tasks that I can't do myself. I would recommend Synergy because they've done a good job taking care of my needs.

Linda B_15

They clean my house for me. She has done great with us. She takes care of our house and our dog.

Beth B_13

They could do a better job at transitioning new employees on a basic task. When there is a change, I have to train employees. They have been reliable. I like the electronic website and communication. I can see who is there and the schedule.

Mary Ann M_4

My actions are limited and it takes me forever to clean, and the caregivers help with that. They have been sending a caregiver who I like a lot and works well with me. And every time I suggest a change, they are really informative.

Anonymous_4619

They have taken over some of the jobs that a woman would do in her home or for herself. Their employees are very pleasant and helpful.

Patty J_1

They make it easier by doing things that I would have to do if they weren't available. They are very friendly.

Barbara M_51

The caregiver they sent me gets along with me very well and is very sweet. They do a really good job at communicating with me and talking about my care.

Dr Mani M

Sandy is extremely pleasant, she comes in and changes her shoes, vacuums, dusts and does various things. The lady that comes here is prompt, efficient and on time.

Charles W_10

Having the availability to get assistance was key for him. I would say that communication has been the highlight for us and him.

Anonymous_4429

I wish that I didn't have to have them, but I need them. I would like it if they could have a consistent caregiver.

Charlette H

They do certain things that I can't do myself anymore. I like how they provide me the same caregivers on schedule.

Marie E_2

It's comforting to know that someone is taking care of the things I can't take care of. They're very flexible and accommodating.

Dixie C

They can be on time which they have been lately. I like that they are available when I need them.

Elinor S

I'm getting weaker all the time, so they've done a lot of things for me that I can't do now. I would like to have the same person on Saturday all the time. The others have been fine, but I feel like I'm starting over each time. I would appreciate more consistency.

Rita E_2

It would be difficult to go a whole day without them. I like all of the girls. They have all been very nice, kind, and respectful.

Brad A

They have helped the most in engaging Helen and are there when needed. The company is very responsive. They are very nice and professional people.

Patty J

It's hard to tell if he is getting better, but he is maintaining. I like that the staff is friendly.

Bart_1

It did not really impact my life much. They could have worried more about providing care and less about collecting money. I would have liked to see a little more willingness to work with us.

John M_29

They come in and help us with things that we can't do. They stay busy when they come. I like talking with them. They come and do anything for me. They keep the services going. They always get us someone that is good.

Ken H_5

If things don't get done, I can do it by myself. I like the person that comes and does the work here for me.

RoseMary C

She just came when she is supposed to, which is difficult to get some people to do sometimes. She does some extra stuff. She did everything and more, I could not ask for anything better. Right now she works here and she is great. The quality is divine and I love her. She is truly wonderful. She is the best employee I have ever had. She is a regular nice person.

Linda K_12

My mom is hard of hearing and has low vision so she is a lot safer having somebody help her. I think the services are a little bit expensive.

Charlene R

They took care of things generally that I needed done. The quality of the care was excellent, they did the things I needed and they were very individualized.

Amy_1

It's nothing that anyone could have done, it was just the disease she had. It was easy to schedule, and the care that was provided in home was very well done.

Millie M

They help me and my wife. She works right when she comes in to clean and organize. I like my caregiver's ability to recognize what needs to be done and do it immediately. That way I can work out and eat. They are amazing.

Sharon P_14

I used them to walk my dog because I had an accident and I could not do that. They walked my dog during the cold weather and they were sweet to both me and my dog.

Julie M_3

I live far from where she lives and I do not have to work or worry that she is taken care of. I like the caregiver I have for my aunt.

Joan J_4

It helped me, I could come home and rest. I had to haggle over the bill. You just cannot watch close enough nowadays. There was a mix-up on the bill. They over-billed me. The lady timed in early and they tried to charge an extra hour while she slept.

James P_8

They are so helpful to me because they do everything that I would want done. I like the personality of the people they send here and that they are highly qualified.

Carolyn R_7

My mother loved the freedom of the caregivers being able to take her around. I have told people that SYNERGY was a great option for my mother. She loved almost all of her caregivers.

Jeff B_8

They have really improved her quality of life and her confidence in living alone. They are very good at communicating with us if they have any concerns about her health.

Shirley K_5

It makes my life easier. I like the fact that they come and change the sheets on my bed.

Anonymous_3468

They gave me peace of mind knowing that things were being done properly. The guy who came here was very nice. They are situated here so I didn't have to go anywhere for the services.

Mike R_11

It is a tremendous help. It would have been very hard to give my loved one the quality of life that she wants with us living here in the Lake of the Ozarks. I like that they will call us or text us and let us know what is going on.

Bob T_3

They help the most by ironing my clothes. I appreciate that they come and do ironing for me.

Debbie R_4

I don't have to do that service for my mom. I'm not there a lot. She has someone to come out and give her a bath. They are supposed to be there for half an hour but there isn't enough for them to keep busy for that amount of time.

Evelyn B_1

I have not had them very long, but I am 101 years old, and it is a great help to have them. All I get is a bed making, but I am very happy with them.

Cris L

They help by bringing quality compassion. I like their consistent care.

Minati P

They make my bed and clean my clothes. I'd just like one person. They give me a shower. I have to tell them what to do.

jessica t

The family was able to take a break. They need to be more consistent with the scheduling.

Ruth H_15

I need extended time when they're here. When they're here, we both feel a little rushed. I have already recommended them to someone. It is very convenient, and the people are nice.

Mike B_7

It made things easier. They provided relief to have smarter eyes on her, it made us more comfortable. It varies from person to person. Overall they were good. Some were above and beyond. Way above and beyond.

Alex B_1

They have made things a lot easier. They are able to help me, even with my last minute notice. They are on par.

Carolyn W_7

I can't wait for them to come help me. It does depend on the person that works for SYNERGY HomeCare. I have an excellent caregiver that makes the company excellent.

Jennifer C_2

My loved one is able to stay at home and does not need to be in a home. They are very responsive, and most of the caregivers are very positive.

Karen G_5

It makes it so I can work, and my loved one can live independently. They are very personable, easy to work with, and easy to reach.

Chuck S_1

They allow my wife to be able to leave and do what she needs to do. Anything that I have asked for, my caregiver has been able to provide for me.

Chris H_4

The care is critical to us, and it is very good. They have done a really good job at following up on the care for my mother.

Nadia C

We expect Tammy to come, and we depend on her to take care of my loved one in the morning. It's the only company we've tried. Synergy is good about sending someone else over here if Tammy can't come, but we don't need anyone else most of the time. We don't need someone if Don has already exercised and is ready for the day.

Cecil M

They are able to stay with my wife when I need to be gone at times. They are always available to have someone here.

Anonymous_2732

The caregiver was argumentative, and at one point, was even physical with her. They wouldn't listen to her. They need to listen the clients. They didn't listen to my mother's comments and complaints.

Provider Response

Lorraine H

It made my daughters feel free, so they could do their things. They are very cooperative.

Duane P

The services keep me alive, and they do what they're supposed to do. They are always on time, and they do their job well.

Karen B_15

They took her down to meals and pushed her wheelchair when she wasn't strong enough to do it. I liked the fact that they could take Mom down to meals and that they came in to check on her and make sure her medicine was working well.

Carol M_16

They helped me the most by relieving the pressure of having to do the laundry. I appreciated that. I liked that they were available right here where I live.

Lillie F

They help me be able to shower. I'm very satisfied with them and what they do. I think they are just assisting me with things I can't do for myself.

Karen S_14

I think their billing is really bad also. I can't understand it. It's very confusing. There prices are exorbitant. The other company was charging $250 to try, and Synergy went up to $400. I tried to find someone else, but I couldn't find anyone else. The ladies who went in were fairly nice.

Provider Response

Sandra R_16

They help the most with putting up my dishes and my clothing. I like the ladies that help me.

Doris T_2

I broke my arm and have a torn rotator cuff in the other arm, so she does things that I am unable to do. I like the gal that's coming. She is my former health aide that moved over to SYNERGY.

Dorothy P_14

They only come every two weeks. It's something I need because I'm 94. It is wonderful. I would recommend it.

Janet S_12

They cook breakfast exactly the way he likes it. They do a good job cooking breakfast. They are reliable, on time, and nice people.

Dwight M

It is convenient to me being in the retirement community that I am in. I like their availability and that they are here.

Nancy K_6

It was a tremendous help for us. My father was elderly and weak, and he couldn't give her the services that were required. It was essential for us to have them. My sister and I worked so we couldn't be there for her. The main reason we used them is because my mother was at SilverCrest, and SYNERGY could start services immediately. It was very easy for me to get more services started.

Pauline S

I have to have it. I am not able to do what they do. They come on time and the services are done well.

Robert B_33

I elected to have the service done, and it helps a great deal. I have a king sized bed, and I have trouble with my back and legs, so going around the bed is hard for me. I appreciate their services very much. If I get the same girl each time, that would be very good. That way, I don't have to keep explaining what I want.

Dottie D_2

They have helped me the most by showering me and emptying my dishwasher. I like that they are very prompt and courteous.

Betty H_21

It was something I looked forward to because I knew I would be improving when they came. They spurred me on. They were wonderful. They were caring.

Anonymous_2082

They bathe my relative, and they help him shower a few times a week. So far, all but one time, they have shown up when supposed to. They are dependable.

David F_6

They have helped me by giving me a peace of mind while I am working. If I have a question or problem, the people are really available, and I can talk with them.

David S_34

The caregivers make the experience positive. I would like them to have more caregivers available at night.

James B_19

There are some things that they offer to do that could make my life easier, but my mom doesn't want to spend the extra money for it. I like that the employees that we have seen so far seem to care a lot.

Lynn C_6

The people were all different, but over all everyone was very helpful. I liked all of the people. Steve was wheel chair bound, and most of the people had not seen a side board to help him in bed, and the caregivers were willing to learn.

Dan W_2

We had hospice and Synergy both. The Synergy aide was not well trained on how to use a bedpan, with placement and so forth. She should have had more training, in regards to helping the patient use a bedpan. There was some inconsistency with whether the aide could administer pre-dosed medication, or not. They went back and forth on whether they could or couldn't. They need a consistent, well-understood policy.

Turner T

They've been helping my wife because she can't walk. They've been helping with her exercises also. They have been real dependable. They've never let me down, and they do anything they say they are going to do.

Mary C_37

I like the friendly and courteous staff that they have.

Hasel C

The lady that they sent became part of our family, it made it easy having her all the time. I like the caregivers and the management they sent, they were all very professional.