Home Instead - Des Moines, IA
7017 Hickman Rd, Urbandale, IA 50322
(800) 558-0653
Verified Partner
4.84
(20 reviews)
Photos of Home Instead - Des Moines, IA
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Reviews of Home Instead - Des Moines, IA in Urbandale, Iowa
jmorton
4
|
May 25, 2019
The majority of the caregivers are experienced and personable. Unfortunately , you may not have the samecare provider consistently. Which requires you as th client to retrain a new provider often about your home an routine. The majority are very willing to do as you ask The agency is very responsive to your requests.
Sheri
5
|
August 15, 2018
We've had a wonderful experience with Home Instead. They're awesome and one of the best. They went above and beyond calling and giving me updates and giving my parents rides. They made sure my dad made his doctor's appointments. They're incredible, and I can't say enough wonderful things about them.
katdehaven
5
|
January 25, 2018
It's important to be clear about exactly what services are needed so that the caregivers can fulfill the needs. Also, if long term care insurance is involved, it's critical that the billing be for the right ADL's (Assistance with Daily Living items). If there are two ADL's, for example, that make your loved-one qualify for care, then it's important that those are the services provided and billed ... so that you can get reimbursed.
jahdaughter
5
|
September 18, 2017
We started working with Home Instead 9 years ago after my mother lost her husband of 63 years. We continued working with them until the final week of Mom's life. We interviewed several agencies 9 years ago and something just stood out right from the start. I think it was the questions they asked about Mom's interests, life style, wishes. The provider they matched Mom with was a perfect fit. The two of them became fast friends over the years. Home Instead stayed on top of things from the very beginning which was another reason we never changed agencies. The office kept track of what was going on through phone calls to Mom, visits to her house, and the provider's logs. Never once in 9 years did we have a concern or problem. That may sound like an exaggeration but it's not!! When Mom's health deteriorated and we knew we would need more provider help and eventually hospice care, the office got right on the situation. Within a couple of days, we had the additional help we needed and I had met with a hospice representative to find out what steps we would need to take and how to proceed. Most importantly, Mom wasn't just a name in a log book or on a statement. The office staff knew Mom as a person. That was invaluable to both her and me. Home Instead made as much of a difference in my life as it did in my mom's.
Iahiker
5
|
September 14, 2017
HISC cared for my mother from 2014 to 2017. I could not have been more pleased with the care my mother received. The caregivers were truly interested in her and her well-being both physically and emotionally. She has Alzheimer's disease so gradually I started using them more frequently up to the point where they were staying with her 3-4 days a week. The staff was friendly and easy to work with and showed flexibility with scheduling caregivers around my work hours. I used them until July 2017 when I put her in a care facility. I highly recommend this company and I am very grateful for the care they gave my mother.
Iowan_in_Italy
5
|
January 14, 2016
By chance we discovered Home Instead ('HISC') in March 2015 when my stepfather was very fragile following a hospitalization and was no longer independent. To make a long story short, as I live overseas I tried to convince my stepfather to move into assisted living. He became depressed, apathetic and lost his appetite. He confided to the HISC caregivers that he wanted to stay at home. HISC management immediately contacted me to share their concerns about his well-being and morale. A company solely interested in money could have simply kept to the same number of care hours, but instead HISC set up a plan, in agreement with my stepfather and me, to get him eating, exercising and gaining strength and independence. He went from an initial 12hours care to 4hrs/day. HISC management contacted me regularly whenever needed. The caregivers are wonderful people - affectionate, humorous, efficient and wise. When I saw my stepfather 6 months later he was another person. Stronger, more cheerful, gaining back weight, eating. And the house was immaculate. My stepfather passed away suddenly in November 2015 - and I'm so glad I listened to Home Instead so he could stay in his home. I definitely recommend Home Instead of Des Moines.
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Services and Amenities of Home Instead - Des Moines, IA in Urbandale, Iowa
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Des Moines, IA in Urbandale, Iowa
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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