The caregivers at Riverside Home Health Care were okay, but they could have been a little more interactive. They bathed my grandmother, fed her, and they changed her beddings. Majority of the caregivers took good care of her, and she felt comfortable with them. I would suggest they interact with the family more, and not spend too much time on their phones. Overall, they were a good company. The management team; they were really great. If you have any problems, the management team intervenes. If we have problems with the caregivers; they replace them, and made sure someone better comes to our home. They would not stop until we find the right caregiver for us. The caregivers aren’t so great, but the management is doing an awesome, wonderful job.
Riverside Home Health
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Reviews of Riverside Home Health
Home Health Reviews for Riverside Home Health
February 12, 2016
I am a past client of this provider
About Riverside Home Health
Riverside Home Health is a home health agency serving Peotone, Illinois and the surrounding area. Riverside Home Health offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
Get CostsServices and Amenities of Riverside Home Health
Medicare
- Overall:
- Medicare Provider Number: 147400
- Ownership Type: Private
Quality of Service
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Timeliness of providing service93.3%
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Taught patient or caregivers about their drugs99.9%
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Checked patient's risk of falling100%
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Checked patient for depression99.7%
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Checked for flu vaccination67.7%
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Checked for pneumonia shot79.7%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99.6%
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How often patients had less pain moving around83.4%
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How often home health patients had to be admitted to the hospital15.7%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted14.5%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around79.9%
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Getting in and out of bed93.6%
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Bathing82.2%
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Breathing78.9%
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Wounds/healing after an operation99.6%
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Medication compliance67.4%
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