vitas of middlebury jumped into action immediately and took over the care of my mother who had just returned home from a rehab center. we found out on a thursday that her condition was terminal and deteriorating quickly, and by saturday morning i called vitas and they came immediately and from then on they took wonderful care of my mother who passed a week later. vitas was here at home with her every day and night and also in constant contact with me and my family, checking on us as well as helping my mother as she slipped away. even now, four months later, vitas sends me information and offers help, which i didn't think i needed, but i probably will call to help me cope with the loss. i don't know how i would have gotten through this without vitas. my mother wanted to stay at home and vitas allowed me to keep my promise that i would.
Provider Response
Dear Millie, Please accept my condolences for the loss of your mother. I shared your feedback with the VITAS Waterbury management team and we all greatly appreciate your input. I'm glad your mother's wishes to stay at home were honored and that she remained comfortable during this difficult time. We wish you and your family all the best during your time of healing. Sincerely, Avni Parekh
