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Right at Home Ventura County, CA

4476 Market St, Ventura, CA 93003

(805) 360-6804

Verified Partner

4.4

(57 reviews)

Offers Home Care

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Reviews of Right at Home Ventura County, CA in Ventura, California

4.4

(57 reviews)

    Employer of Choice 2024Provider of Choice 2024
    Home Care Pulse Certified 2024

    Ron T_6

    5

    February 7, 2024

    I am a current client of this provider

    They give me a chance to get out of the house. I like the person that I have because she's reliable.

    Lynda W_3

    5

    January 8, 2024

    I am a current client of this provider

    They helped me learn how to use a walker and make my bed. They are very friendly and willing to do anything I ask.

    Anonymous_4388

    5

    November 6, 2023

    I am a current client of this provider

    One thing the provider does is provide caregivers that are on time and on the day I need them. One thing I like about the agency is they are nice and on time.

    Anonymous_6750

    4

    October 7, 2023

    I am a current client of this provider

    We're having difficult with the taste of the meals. They could communicate better.

    Randall H_2

    5

    July 10, 2023

    I am a current client of this provider

    The providers are good at communicating. They seem to be pretty responsive and well run.

    Patricia H_39

    5

    June 12, 2023

    I am a current client of this provider

    Right now, it is out-of-pocket every other week, and it has alleviated all of my stress about getting housework chores done. I was managing quite well until this year, and as time has gone by, things have deteriorated further and further. I have very bad balance, obesity, and balance problems, and I use a walker and cane in the house. To get any job done becomes lengthy and tedious. I had to split the chore of cleaning my kitchen floor into two or three sections. It requires certain balance to get the trash bags in, carry it down the stairs, and throw it out, and there are some precarious angles. Getting light housework done is extremely beneficial for someone like myself. The owner of the franchise seems to know people, and he makes very good judgments about hooking up help or care to the particular patient. It is very personalized. As with all things, you are working with messy human beings, so if you are getting 80% - 90% success rate, that's pretty good.

    Provider Response

    Thank you for your kind words. Right at Home is honored that you invite us into your life to help you.

    Martin B_6

    4

    May 5, 2023

    I am a current client of this provider

    I lost my wife, and I've been alone for a long time. Pat comes and cheers me up. She's a good person. I like the lady who comes twice a week.

    Provider Response

    Thank you for your kind words. We work hard to help people that are alone by providing thoughtful, compassionate caregivers. I'm glad Pat improves your life.

    Susan L_30

    5

    January 6, 2023

    I am a current client of this provider

    This agency has great caregivers. My mother loves her caregiver. This agency has great staff. I feel comfortable with them.

    Susan S_58

    5

    July 7, 2022

    I am a current client of this provider

    I like having someone be able to take me out. I like that someone comes to me and does service here.

    Terry B_9

    5

    June 9, 2022

    I am a current client of this provider

    They do anything I need. They are able to work with me well as I improve. They are responsive. The caregivers are professional and well trained.

    Ed P_1

    5

    April 7, 2022

    I am a current client of this provider

    They clean, cook, shop, take him to physical therapy, and keep him amused. I like that they are reliable and the people are very good. We are getting excellent care.

    Harold L_3

    5

    February 4, 2022

    I am a current client of this provider

    They check up on us and make sure we are okay. Daisy comes to check on us. She said whenever we need her she will come. I like their accountability for the caregivers. They are reliable.

    Patricia B_31

    5

    January 21, 2022

    I am a current client of this provider

    They gave me my caregiver that I wanted. I love the young lady they sent.

    Ginny B_1

    5

    December 17, 2021

    I am a current client of this provider

    The services have helped me with shopping. This agency sent me a wonderful caregiver.

    Frank & Elfie S

    4

    December 4, 2021

    I am a current client of this provider

    I don't have to cook. It was outstanding. The people are really nice.

    Chuck C_4

    3

    November 4, 2021

    I am a current client of this provider

    This agency should improve their communication; they're unprepared. This agency should have better communication with me.

    Anonymous_5281

    5

    October 12, 2021

    I am a current client of this provider

    The caregivers are very nice and will do anything I ask. They take me to the store. I like their caregivers. They turn on programs for me which I like.

    Jim T_7

    5

    October 6, 2021

    I am a current client of this provider

    They allow me to do my usual chores and get some rest. They are understanding, attentive, and responsive.

    Joy J_3

    5

    September 8, 2021

    I am a current client of this provider

    They watch her very carefully. I find the people that they send are kind.

    Valerie W_5

    5

    August 5, 2021

    I am a current client of this provider

    She helps with things around the house that I can't do. They are very reliable. They do what I need them to do. They seem to know what to do.

    Anonymous_4433

    4

    July 21, 2021

    I am a current client of this provider

    There isn't much they can do to make my life easier. They have given me some good advice.

    Wally L_1

    5

    July 9, 2021

    I am a current client of this provider

    I do not necessarily need the services but they are good. I would recommend because this agency is consciousnesses about their jobs.

    Gloria K_5

    1

    April 9, 2021

    I am a past client of this provider

    It was very stressful. They said someone was scheduled and they didn't come. They need to improve the consistency of care and communication about scheduling.

    Angela T_3

    4

    February 5, 2021

    I am a current client of this provider

    They found me a girl. They are on top of it. They sent me a really good caregiver. They are very efficient.

    Evelyn E_2

    4

    December 8, 2020

    I am a current client of this provider

    They aren't here very often, but when they are, I would like the caregivers to better inform me on what the doctor I would like them to lower their pricing and to have better billing.

    Rina S

    5

    November 21, 2020

    I am a current client of this provider

    I have someone at home all the time. We like the boss and how he explains things.

    Gary A_3

    5

    November 12, 2020

    I am a past client of this provider

    They helped me the most by having someone here to help with my mother. I really liked the person that they sent out to help us. They were very personable and worked well with my mother.

    Linda T_16

    5

    October 26, 2020

    I am a current client of this provider

    The person that they send over is very professional and always on time. She is very courteous. They have been real good at providing somebody for my wife.

    Ron and Marti W

    5

    October 13, 2020

    I am a past client of this provider

    They allowed my wife and I to get out and spend some time alone when my parents were living with us. It gave us a needed break. The personnel was fantastic. They found us someone who knew the importance of wearing a mask around our parents.

    Bob Casa

    5

    July 9, 2020

    I am a current client of this provider

    I have been a customer for two - starting my third year. I am very pleased with all elements of the service provided. The care giver assigned to me is an A+, the management is professional and the office staff always helpful. I have recommended this company to my friends needing home care without reservation. fully satisfied.

    Anonymous_3416

    5

    March 10, 2020

    I am a past client of this provider

    They ensured my father's safety. They worked well with my father.

    Anonymous_3336

    5

    February 11, 2020

    I am a current client of this provider

    They provide all the services that were required. The caregiver was there for my loved one in case she ran into any trouble. We are pretty satisfied with their services.

    Bob H_9

    5

    January 16, 2020

    I am a current client of this provider

    They have helped me by taking care of some of my needs with food and a few items around the phone. I like the service they give me. It has been good and what I've needed.

    Herb S_1

    4

    December 12, 2019

    I am a current client of this provider

    It depends on which caregiver it is. The caregiver we have now is great, but it took four different people to find them. Sometimes the communication is lacking. When I have needed to reach someone, sometimes I can't and have to leave a message. They don't answer my emails very often.

    Robert L_10

    5

    November 13, 2019

    I am a current client of this provider

    They help the most by taking care of my legs. I have some injuries on my legs. I think the lady that comes is a wonderful helper and takes care of all the needs I have.

    Kate D_1

    5

    October 11, 2019

    I am a current client of this provider

    I wouldn't be able to go to work. I am able to continue to do the things for her and my business. The scheduling communication could be improved. Personally, I like to know who is coming, and we have had a few issues. I like who they are sending, but the scheduling is a little difficult because we need someone so early in the morning.

    Don L_4

    5

    August 8, 2019

    I am a current client of this provider

    They could have more caregivers available for me. I like the caregiver that they send me.

    Anonymous_2074

    5

    July 3, 2019

    I am a current client of this provider

    They freed me up to do what I need to do. The young lady that we have with my loved one on a regular basis is great, but when we've needed extra care, I know it's hard to get great people.

    Anonymous_1870

    4

    May 4, 2019

    I am a current client of this provider

    They can be more prompt in getting the things to our caregivers when they need them and the stuff to us when we need it. Their office staff is overloaded and not as efficient in calling back and keeping us posted as they could be.

    Earl B_2

    4

    March 27, 2019

    I am a current client of this provider

    It is going to give me more free time. I can't compare because I really haven't used any other agency. The hours I was asking for were very difficult but she was very helpful and she did get me those hours.

    Phil G

    3

    February 21, 2019

    I am a past client of this provider

    Everything was fine, but they didn't have much of an impact. They were pretty much on time.

    Dianna V

    4

    February 6, 2019

    I am a current client of this provider

    She desperately needs the caregiver now. They need to be more consistent so she knows when and if someone is coming. I have a problem when the caregiver can't show up. They don't provide a replacement.

    Julie P_5

    5

    January 18, 2019

    I am a current client of this provider

    They take my mom around and do things I don't want to do. They do what they say they'll do.

    Chuck R_1

    5

    January 8, 2019

    I am a past client of this provider

    They made my life easier by being here and doing what they were supposed to do and they gave me a break. This was our first experience and I was reliant on them to provide qualified people who were professional and prompt.

    Anonymous_962

    2

    December 2, 2018

    I am a current client of this provider

    The caregiver is good, but they don't take initiative. They just seem to be under resourced for what they've promised, and they don't seem to be very well organized in the office.

    Provider Response

    Thank you for your comment. When our clients have an issue with the caregiver, we ask that you call the office and we will work with our employee remedy the issue. Sometimes, caregivers need a constructive feedback to enable them to provide service in a person centered manner.

    Kathy F_2

    5

    December 2, 2018

    I am a current client of this provider

    I work, so they provide someone, which is what I was looking for. I like that they stay in touch, and they are always available.

    Yvonne K_2

    5

    September 12, 2018

    I am a current client of this provider

    They have provided some activity and exercises into his routine which he really needed to improve his health. I like their flexibly in the scheduling and the person they matched my dad with.

    Robert N_1

    4

    September 12, 2018

    I am a past client of this provider

    They helped me get around and recover. I like that they showed up on time.

    Thomas O

    5

    August 3, 2018

    I am a current client of this provider

    My loved one couldn't do without them and she has always been a loner. It was difficult to have people around but she really likes who they sent. It has made a huge difference to her life. I really like who they have. I like the women they've had and they did a very good job. They are very caring and the woman who is there certainly deals with all of that.

    Darlene M

    4

    July 4, 2018

    I am a current client of this provider

    Sometimes they have been short of people, and so there are some that they have sent who have not been our favorites. They are not perfect. No one is, but they are very good. They have sent us good people. There are some I do not care for, but they have some good people.

    Jeff785037

    1

    September 29, 2016

    I am a past client of this provider

    I specifically told Right at Home I needed someone that could help me with my wife who was paralyzed on the right hand side, someone who would be able to pick her up, put her on a wheelchair, or on the bedside commode. They said they had someone specific in mind that they thought could do that. When the lady showed up, she was a very nice Filipino lady, very small but petite. Absolutely no way she could pick my wife up physically, and she also informed me that that was her first day working for the company. They did not send me someone capable of doing what I asked for in the first place. I called the company after her first day here and they said they would send somebody new on Thursday. On Wednesday afternoon, I got a call asking if it would be OK if the lady they were going to send me could come in on Friday instead of Thursday, and I said that it was fine. On Friday at about 11:30, I got a call telling me that she wasn’t going to be able to make it at 12, our agreement, and I told them that we were done. I called the head of the company, and I told him not to bother. On the positive side, I never did get a bill, so we got 4 hours free from them.

    Provider Response

    We are sorry that the caregiver initially sent wasn’t able to transfer your wife. We have implemented new procedures to send our Care Coordinator to clients that have challenging transfer and ambulation requirements to assure that the caregiver is able to transfer the client safely, and provide training to him/her if necessary. We credited your account since we weren’t able to assist you properly.

    Dennis219

    3

    October 29, 2015

    I am a past client of this provider

    We used Right at Home for my brother, but he had passed. I found that he had young, inexperienced caregivers. They were not very aggressive as to control on my brother. My brother was an alcoholic. He got upset if they would not take him to the bar, so they would take him to the bar, which was something that they not were supposed to do. They could improve on having qualified personnel to do the job at hand. However, the management were great people. They were attentive to what was going on, but I found out that both the caregivers that were sent to him were not what he should have gotten.

    Provider Response

    We’re very sorry about the loss of this client. Caregiving for a family member is always challenging in the best of times. When the client has a specific condition that adds an extra layer of difficulty it can be tough for both family and professional caregivers. We matched this client with young men who we felt could relate to him well. Our caregivers were there to provide companion and homemaking services.

    We do everything we can to care for our clients, but sadly they sometimes make poor choices about their own health. When we realized this client was struggling to make appropriate choices for himself we contacted family members to intervene. Whenever there is a change in condition with a client or we encounter a behavior that is concerning, we inform their loved ones of that change.

    Right at Home takes great pride in the quality and competence of our caregivers. We seek candidates that not only have the skills and compassion to work with the elderly and disabled, but we also look for caregivers who have excellent communication skills. Companionship and conversation are some of the most important benefits that we bring to our clients and that was one of our goals with this client. All of our caregivers complete a comprehensive orientation program and must pass a competency test before they are placed with a client.

    Minnie2

    4

    December 27, 2014

    I am a past client of this provider

    I really enjoyed Theresa's company. The only problem is that she isn't available more hours than I needed her.

    Rich5

    5

    September 1, 2014

    I am a past client of this provider

    Right at Home has helped take care of my parents for 6 months. I live 2500 miles away and it has been indispensable to have the help. Phil and Brenda have gone the extra mile to help them several times. Patty worked daily one on one with them and I couldn't be happier.

    Rich4

    5

    July 24, 2014

    I am a current client of this provider

    The primary caregiver (Patty) is very commited to her work. My parents really love her. My Parents have had some after hours emergencies and Phil and Brenda have taken care of the problems. This is very important to me because I live 2500 miles away.

    Laurie19

    5

    December 31, 2013

    I am a past client of this provider

    Phil and Brenda were extremely caring and efficient in working with us. Karina, the caregiver was wonderful with my mother. We will not hesitate to use Right at Home again when the need arises.

    Katie4

    5

    December 31, 2013

    I am a current client of this provider

    I received excellent care from Right at Home folowing hip replacement surgery. Patty from the Camarillo office was my care provider. She was energetic, friendly, efficient and very skilled in all areas of personal and household care. Brenda the community liaison, coordinated my care with efficiency and skill. I am very satisfied!

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    Services and Amenities of Right at Home Ventura County, CA in Ventura, California

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Health Services

    • Companion Care

    Housekeeping & Maintenance

    • Housekeeping Services

    Companionship & Escort Assistance

    • Companionship Services

    Sub-types of Home Care

    • Full Service Agency

    Staff Training & Qualifications

    • Reference Checks
    • Continual Training
    • Interview Every Team Member in Person
    • Staff Driving Record Check

    Fitness & Wellness Programs

    • Fitness Opportunities

    Transportation & Shopping

    • Transportation Services for General Shopping

    Licensing & Inspections

    • Staff Drug Screening
    • Background Checks

    Bonds & Insurance

    • Is Bonded and Insured

    Personal Care

    • Bathing Assistance
    • Personal Care Assistants
    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation

    About Right at Home Ventura County, CA in Ventura, California

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Ventura County, CA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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