Kindred at Home - Personal Home Care Assistance - San Rafael, CA San Rafael, CA

I have been using Kindred at Home for my mom since December 1990. They're awesome. They're great. I love them. They help us with pretty much everything we need. They're hired for various specific reasons. My mom requires tons of care, so it's a lot of personal care. You name it, there's a long list of care she requires. We love our caregiver. She's awesome. I would totally recommend them. I would be happy to talk with anybody that would like to discuss it. I would highly recommend them.

I have been using Kindred at Home since March. They provide me help mainly with driving me to places where I have to be like banks, post offices, grocery stores, etc. My caregiver comes two days a week and on those days, she fixes me a little breakfast. I'm ambulatory with a walker, so I don't need any help there. I don't need any help with dressing, showering, shaving or anything like that. I'm very comfortable with her, a pleasant, personable, and intelligent individual. We get along.

We have been with Kindred at Home since August. It's a very unique situation because my sister lives in one city in San Rafael, CA and I live in Winters, CA, and I do not drive, so everything that is done for my sister by other people is just tremendous. I've found Faye, the lady who has been working with me. There was a time that I was just worried about my sister, and the phone rang and there was Faye, 'Want to let you know your sister is OK, she made it to her appointment. She is fine. She is home' and I broke down and cried. I'm the caregiver but I'm not the caregiver because I'm not there, and so the different services and things that I received from other people are phenomenal to me. I'm very pleased. I'm very, very pleased. My sister has a young lady for the last month and she likes her very well. My sister is in stages of dementia, I don't know which stage, but it's not good. She is a very pleasant lady, but for some reason, she seems to think this woman is the cleaning lady. She has gotten my sister to go and change her sheets and help her with her laundry. She lives in a second-floor apartment, she walks with a cane, and so now my sister waits to have Katya there with her to do her things. That's my goal! I'm very, very pleased. They have accommodated us because my sister does not have a credit card, and so I had to pay a deposit because we're doing it by checks, but that to me, was a really big thing. We had to take everything away from my sister because she was a subject of fraud, so she has no accounts in her own name. The first payment check that I made, I don't know, didn't make it, and so tomorrow is supposed to be my call to them. Other than that, I'm pleased. I think their rate is reasonable, I feel like the people do what I need for them to do. My sister is very happy. I needed someone to take her to an appointment, there wasn't a caregiver available, and Faye, who is our lead person, made time in her schedule, took my sister and made sure she was safe. You can't ask for more than that.

I hired Kindred at Home for my husband. I started with them in January, and then I had to stop in March because of the pandemic, and started out last month again. So it's been on and off. It's excellent. The manager is always very responsive to my request for people to come in. Whenever I say, 'Well, I don't need somebody quite as long tomorrow,' they immediately call people and say, 'You don't need to be there from 9 to 7, you only need to be there from 9 to 3.' Whatever it is, they're always paying attention to what I ask them. My husband has Alzheimer's, so he kinda wanders, so they sit with him and make sure that he is not getting into any trouble. I'm very satisfied with them. They're very responsive, which is so helpful. They have been very supportive because when a family member is ill and you're not used to how to deal with that illness, they step right in and have your back.

My sister has been using Kindred at Home since April. They are just marvelous. They have been thoughtful and helpful with us. As my sister has begun to improve, we have cut back some hours, but they have been extremely cooperative in every respect. They got right back to us, answered our call, and the people are wonderful. The caregivers are absolutely marvelous. My sister is working in particular with Alison right now, who seems to have more regular time during the week. She is extraordinarily helpful in a careful way. She is reading the situation really well. This was a difficult situation for my sister and she isn't necessarily inclined to welcome people into her house, so this is a leap for her, but she is extraordinarily fond of Alison. They have been that way. They have been very helpful and very nice. There is one caregiver, who is a weekend person, Mary, and she is adorable. She is friendly and she has made her way in very nicely. She has perked up the place, which was very helpful. She is very welcoming and very easygoing. I can't say enough for the people. The people have been wonderful. When my sister was still in the hospital, we didn't know if she would put in a place when they released her. We had a very wonderful conversation with the owner of Kindred at Home, she spent a great deal of time with us and she sold me just because of her own assets, i.e., she was extraordinarily friendly and thoughtful. That made a big difference in our choosing them and we're very glad we did.

We have been working with Kindred at Home for four months now. It is for my mother and it has been good. The director has been very nice and very responsive. She came out the first time that the in-home support came and she helped facilitate our first meeting. She calls me back when I call her. I haven't had any complaints. I asked my mother how it is going, but she is 92 years old and has some memory problems, so she is not the most reliable historian. Nevertheless, my mother mostly has been happy. I have called her a few times when the caregiver has been there, and from what I could hear on the phone, the worker seemed pretty responsive.

We have been using Kindred at Home for three months now. It is just fine. Right now, I have a caregiver that comes 4 hours in the morning and then another that comes from 3 to 8 in the evening. I'm comfortable with them. They're easy to work with. If you're not connecting with the caregiver, they will do their best to send you a new one. They're very accommodating.

I have been using Kindred at Home for six weeks now. It is for my father. So far, so good. It is great actually. They are helping my father. It is pretty much companionship. His caregiver is concerned. It is pretty solid. I would recommend them very well. I'm very impressed.